Booted from server - PCNA

TheNeckerCube · December 14

The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Restarted client, but problems persist. Even after successful login (after a few attempts), I get booted from server after a few minutes, coincidentally when I'm interacting with my inventory and/or other game menus. Right before getting booted, ping becomes 999+.

Tariq9898 · December 14

ZOS_Kevin wrote: »

Thank you both for flagging. We’ll pass that on to our teams working on this right now.

I finished two random daily dungeons after getting booted and logging back in. Still didn't receive me 10 transmute crystals. Am I not getting those rewards?

Sakiri · December 14

Just got booted in Grahtwood.

Can't get back in, either. It's ok, I got an appointment in 10 and I should be available for the call -_-

Kalevalatar · December 14

Issues here as well. Logged in but could not interact with anything, finally got kicked from the server and not able to log in anymore. I've restarted client.

Exodus5656 · December 14

shadyjane62 wrote: »

This time when I was booted I didn't get a message , just a blank background shot of Gold Road.

Every so often after trying to login, maybe a few too many times in succession, I get this. I just close the client and try again

Deanathrae · December 14

EU has been stable for me for some hours. I just logged in to NA again, collected the mail then got booted.

shadyjane62 · December 14

Thank you Exodus5656 I've never experienced that blank screen before with just the background.

The last time I got in for a few minutes, I saw I was in a completely different place than when I crashed out.

That was new.

Ella_Mental · December 14

I was just able to log in fine and stay logged in without Ping over 105 for about 15-20 ish minutes which is WAY, way more stable than before if nothing else. (need to log out now but will report if I have any further issues)

Tariq9898 · December 14

Its been stable for me for 10 mins thus far. Cant say the same for everyone though. Xbox Na

Coo_PnT · December 14

PC/NA No problem now with connection from Japan.
Ping values are stable at 180-220, the same as usual.

ZOS_Kevin · December 14

We are seeing things improve and stabilize on our end of things. Still monitoring, but think folks should be able to log in without being kicked.

Avran_Sylt · December 14

ZOS_GinaBruno wrote: »

Insanyti wrote: »

Thank you for letting us know this is being investigated! (I honestly thought there would have been some starting, but no one to post and let us know lol. Thank your dog for me also, @ZOS_GinaBruno !)

What's funny is I'm chatting with Kevin on the side who is also awake due to his cat waking him up. The pets are in cahoots tonight, it seems.

Hopefully with the unionization you can silence any alarms (and abstain from community communication over the weekend, work-life balance all that, which I agree with) so the "pets" don't bother you. (just hate the obfuscation with this all).

Hapexamendios · December 14

PSNA

Been stable for the last hour

Deanathrae · December 14

I can't log in on NA at present. So it's possible that I might not be kicked if I were able to log in, but since I can't log in, whether I'd be free from being kicked is pretty much immaterial.

Coo_PnT · December 14

I am always puzzled as to where to look first for information when I have a problem like this. This time, too, there was a flurry of threads on the Forum with similar titles.
I also have to look at Reddit and the Steam forums, which is a lot of work.

Can you please decide on one place to share the information about the problem? It could be displayed at the top of the official site, or centralized in a specific place on the Forum, etc.

AzraelKrieg · December 14

Avran_Sylt wrote: »

ZOS_GinaBruno wrote: »

Insanyti wrote: »

Thank you for letting us know this is being investigated! (I honestly thought there would have been some starting, but no one to post and let us know lol. Thank your dog for me also, @ZOS_GinaBruno !)

What's funny is I'm chatting with Kevin on the side who is also awake due to his cat waking him up. The pets are in cahoots tonight, it seems.

Hopefully with the unionization you can silence any alarms (and abstain from community communication over the weekend, work-life balance all that, which I agree with) so the "pets" don't bother you. (just hate the obfuscation with this all).

The alarms in question are likely automated things related to systems issues. The IT teams would 100% not be turning those off even unionization purely because if something goes down, that is a big issue. My boss is the CTO where I work, and he gets all server related alerts. No way to prevent that as someone needs to be aware of those issues and act accordingly.

ZOS_Kevin wrote: »

We are seeing things improve and stabilize on our end of things. Still monitoring, but think folks should be able to log in without being kicked.

Seems to be solid and stable now Kevin. Thank the team for us, their hard work is appreciated

Deanathrae · December 14

OK, I have been able to log in, now.

Avran_Sylt · December 14

AzraelKrieg wrote: »

Avran_Sylt wrote: »

ZOS_GinaBruno wrote: »

Insanyti wrote: »

Thank you for letting us know this is being investigated! (I honestly thought there would have been some starting, but no one to post and let us know lol. Thank your dog for me also, @ZOS_GinaBruno !)

What's funny is I'm chatting with Kevin on the side who is also awake due to his cat waking him up. The pets are in cahoots tonight, it seems.

Hopefully with the unionization you can silence any alarms (and abstain from community communication over the weekend, work-life balance all that, which I agree with) so the "pets" don't bother you. (just hate the obfuscation with this all).

The alarms in question are likely automated things related to systems issues. The IT teams would 100% not be turning those off even unionization purely because if something goes down, that is a big issue. My boss is the CTO where I work, and he gets all server related alerts. No way to prevent that as someone needs to be aware of those issues and act accordingly.

ZOS_Kevin wrote: »

We are seeing things improve and stabilize on our end of things. Still monitoring, but think folks should be able to log in without being kicked.

Seems to be solid and stable now Kevin. Thank the team for us, their hard work is appreciated

Community managers and automated system restoration responses are different things, I mean I would hope, unless it's still managed predominately by CM's.

On another note, will need to see if things are stable.

Ella_Mental · December 14

@ZOS_GinaBruno and @ZOS_Kevin - Thank you for all your communication, ESPECIALLY since you shouldn't have been awake!

@Avran_Sylt - Thank you for using "obfuscation"!

It's not often I find the need to google a definition so I always relish the new word-of-my-day!

@Coo_PnT - Understandable. I personally start by going to https://forums.elderscrollsonline.com/en/discussions first since that displays the LATEST threads and activity in the forums. Keeps me from posting dupe threads and sharing info to threads in different subforums.
(I personally think all of the "not-able-to-play problems" posts should be posted in the Customer Support Forum under the respective platforms, and any "playable-but-problems" posts should go in the Bug Reports Sub-Forum in General... but sadly we cannot control where players put them.)