Booted from server - PCNA

  • TheNeckerCube
    TheNeckerCube
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    The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

    Restarted client, but problems persist. Even after successful login (after a few attempts), I get booted from server after a few minutes, coincidentally when I'm interacting with my inventory and/or other game menus. Right before getting booted, ping becomes 999+.
    PC/NA
    Skjall of Skellige
  • Tariq9898
    Tariq9898
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    ZOS_Kevin wrote: »
    Thank you both for flagging. We’ll pass that on to our teams working on this right now.

    I finished two random daily dungeons after getting booted and logging back in. Still didn't receive me 10 transmute crystals. Am I not getting those rewards?
    Edited by Tariq9898 on December 14, 2024 8:53AM
  • Sakiri
    Sakiri
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    Just got booted in Grahtwood.

    Can't get back in, either. It's ok, I got an appointment in 10 and I should be available for the call -_-
  • Kalevalatar
    Kalevalatar
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    Issues here as well. Logged in but could not interact with anything, finally got kicked from the server and not able to log in anymore. I've restarted client.
  • Exodus5656
    Exodus5656
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    This time when I was booted I didn't get a message , just a blank background shot of Gold Road.

    Every so often after trying to login, maybe a few too many times in succession, I get this. I just close the client and try again
  • Deanathrae
    Deanathrae
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    EU has been stable for me for some hours. I just logged in to NA again, collected the mail then got booted.
  • shadyjane62
    shadyjane62
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    Thank you Exodus5656 I've never experienced that blank screen before with just the background.

    The last time I got in for a few minutes, I saw I was in a completely different place than when I crashed out.

    That was new.
  • Ella_Mental
    Ella_Mental
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    I was just able to log in fine and stay logged in without Ping over 105 for about 15-20 ish minutes which is WAY, way more stable than before if nothing else. (need to log out now but will report if I have any further issues)
    @Ella_Mental [PCNA-Steam] - Ella_Mental on Discord - _Ella_Mental_ on Twitter/X
  • Tariq9898
    Tariq9898
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    Its been stable for me for 10 mins thus far. Cant say the same for everyone though. Xbox Na
  • Coo_PnT
    Coo_PnT
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    PC/NA No problem now with connection from Japan.
    Ping values are stable at 180-220, the same as usual.
    PC/NA
    My native language is not English, so please forgive me if there are any odd expressions.
    https://twitch.tv/coo_pnt
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    We are seeing things improve and stabilize on our end of things. Still monitoring, but think folks should be able to log in without being kicked.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Avran_Sylt
    Avran_Sylt
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    What's funny is I'm chatting with Kevin on the side who is also awake due to his cat waking him up. The pets are in cahoots tonight, it seems.

    Hopefully with the unionization you can silence any alarms (and abstain from community communication over the weekend, work-life balance all that, which I agree with) so the "pets" don't bother you. (just hate the obfuscation with this all).
    Edited by Avran_Sylt on December 14, 2024 9:47AM
  • Hapexamendios
    Hapexamendios
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    PSNA

    Been stable for the last hour
  • Deanathrae
    Deanathrae
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    I can't log in on NA at present. So it's possible that I might not be kicked if I were able to log in, but since I can't log in, whether I'd be free from being kicked is pretty much immaterial.
  • Coo_PnT
    Coo_PnT
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    I am always puzzled as to where to look first for information when I have a problem like this. This time, too, there was a flurry of threads on the Forum with similar titles.
    I also have to look at Reddit and the Steam forums, which is a lot of work.

    Can you please decide on one place to share the information about the problem? It could be displayed at the top of the official site, or centralized in a specific place on the Forum, etc.
    Edited by Coo_PnT on December 14, 2024 10:04AM
    PC/NA
    My native language is not English, so please forgive me if there are any odd expressions.
    https://twitch.tv/coo_pnt
  • AzraelKrieg
    AzraelKrieg
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    Avran_Sylt wrote: »

    Hopefully with the unionization you can silence any alarms (and abstain from community communication over the weekend, work-life balance all that, which I agree with) so the "pets" don't bother you. (just hate the obfuscation with this all).

    The alarms in question are likely automated things related to systems issues. The IT teams would 100% not be turning those off even unionization purely because if something goes down, that is a big issue. My boss is the CTO where I work, and he gets all server related alerts. No way to prevent that as someone needs to be aware of those issues and act accordingly.
    ZOS_Kevin wrote: »
    We are seeing things improve and stabilize on our end of things. Still monitoring, but think folks should be able to log in without being kicked.

    Seems to be solid and stable now Kevin. Thank the team for us, their hard work is appreciated :)
    Gold Dragons Guildmaster PC-NACR2000+
    Spoiler
    Kalthar Wolf-Brother – EP Templar - 50 Maeli Valen - EP NB - 50Naps-During-Trials – EP Templar - 50Rulnakh - EP Sorc - 50Azrael Krieg - EP NB – 50Uvithasa Telvanni – EP DK – 50More-Tail - EP Warden - 50Narile Galen - EP Sorc - 50Bone Soldier - EP Necro - 50Naps-During-Trails - EP Necro - 50
  • Deanathrae
    Deanathrae
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    OK, I have been able to log in, now.
  • Avran_Sylt
    Avran_Sylt
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    The alarms in question are likely automated things related to systems issues. The IT teams would 100% not be turning those off even unionization purely because if something goes down, that is a big issue. My boss is the CTO where I work, and he gets all server related alerts. No way to prevent that as someone needs to be aware of those issues and act accordingly.

    Seems to be solid and stable now Kevin. Thank the team for us, their hard work is appreciated :)

    Community managers and automated system restoration responses are different things, I mean I would hope, unless it's still managed predominately by CM's.

    On another note, will need to see if things are stable.
  • Ella_Mental
    Ella_Mental
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    @ZOS_GinaBruno and @ZOS_Kevin - Thank you for all your communication, ESPECIALLY since you shouldn't have been awake! :D

    @Avran_Sylt - Thank you for using "obfuscation"! :D It's not often I find the need to google a definition so I always relish the new word-of-my-day! <3

    @Coo_PnT - Understandable. I personally start by going to https://forums.elderscrollsonline.com/en/discussions first since that displays the LATEST threads and activity in the forums. Keeps me from posting dupe threads and sharing info to threads in different subforums.
    (I personally think all of the "not-able-to-play problems" posts should be posted in the Customer Support Forum under the respective platforms, and any "playable-but-problems" posts should go in the Bug Reports Sub-Forum in General... but sadly we cannot control where players put them.)
    @Ella_Mental [PCNA-Steam] - Ella_Mental on Discord - _Ella_Mental_ on Twitter/X
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