Dungeon finder systems are the reason, mostly for bad behavior. People don't need to speak, don't need to be friendly and they get their group stuff done.

People being rude in online games is never going to stop. the only thing that slows it is when the community is allow the police itself. That doesn't work anymore cause if the person being a jerk is blackballed they can complain and get other players banned.

EQ if you were a jerk to people you just flat out didn't get to do anything in the game the entire server knew you, and nobody would invite you to do stuff. Amazing how friendly and helpful the community in that game was.

I do hate, a lot, when people don’t talk in dungeons but I’ve found that more (vet) dungeons than not do have people who talk. I say hello at the beginning of every dungeon and tyfg at the end if I like the group.

Speech is silver, silence is golden.

Some people have basic courtesy and good manners

Some people do not

The groups I play with do

Personally, every dungeon group I am in is normally great, we chat and joke, take our time and even loot the containers...

This is because I NEVER pug anything.

I don't do dungeons much any more but I find that most people in groups outside of that do say some sort of thanks afterward.

I don't care about random players in normal dungeons. I run it for transmutes or sets, therefore only need people capable of fast clear, not some chatty types. The only reason to communicate is briefly telling the strat when group wipes because of mechanic. I neither respect nor disrespect all these people, I simply want to fulfill my interests, and typing unnecessary words in chat doesn't help.

Premade groups are totally different subject. I know these people, we coordinate our actions or simply chat about anything we want via discord.

Regarding good role models for new players... I try to show them what I've seen when I was new: a player blasting through monsters. If at least some of them notice that you can stack enemies and kill them all together with several casts, that you can kill a boss in 30 seconds, they may be inspired to learn the game and do these things themselves.

I don't run dungeons with randos, so there is no occasion (or desire) to talk to them.
Anyone I am formally grouped with is already speaking into my ears via voice-chat, and those are usually people I know personally, in- AND outside of the game.

Most of the other random ungrouped players with whom I cross paths, who take part in WB encounters, delves, or the various World Events (dolmens, geysers, dragons, harrowstorms, vents)... ain't nobody got time for that when they (not me, them; I don't rush) are rushing around at break-neck speed from location to location to get content done.

I *will* heartily thank anyone who answers a request for a werewolf or vampire bite, though.

a "hello", "good job everyone" or "thanks" in dungeons or at worldbosses is very common on xbox EU, as this server has maybe 10 times less players than NA.

So people rely on each other. If you must solo worldbosses most of the time, you are really happy to get help, this impacts the communication.

I play both servers, and adapted on NA, where everyone rushes through.

EU feels like a survival game, NA like an amusement park. I don't complain about NA, as it is just very different.

Asking specifically for help? Yeah, definitely be friendly and thankful as best you can.

For dungeons, I always say thanks at the end as a form of habit. However, I'll give people the benefit of the doubt, because dungeons are just a grind all the way through. If you're a DPS like me, you waited 30 minutes just to get in via the dungeon finder. You want to get it over with as fast as possible, and the dungeons themselves aren't trivial amounts of time. Plus, if you queued for a random, and you got a DLC dungeon, it's heartbreaking, because the DLC dungeons are so long. And I like the DLC dungeons.

The whole of ESO's activity finding is just draining, whether it's the automated system or manually asking in zone chat. Rudeness is never acceptable. However, if people are unresponsive, just give them the benefit of the doubt that they're probably tired, frustrated, strapped for real life time, bored, or whatever, and that naturally makes a person less talkative.

I think part of it is a design problem as the incentives and messaging for content frequently focus player's interest too much on small sections of content.

Be the change you want to see.

I'm okay with no chatter if it's an impromptu thing like helping someone with a boss. In my experience, most people say thank you anyway.

There are other behaviours I'm not okay with in ESO, but few words in chat isn't one of them.