At least you told us what's happening and how long it will probably take. I thank you for that.ZOS_MattFiror wrote: »(...) I know this probably isn't the news you all wanted to hear - we are in the same boat.(..)
@ZOS_MattFiror can you at least throw us a lifeline? like a possibility to copy chars to na? like you did with the console accounts when the game came out on console?
thejadefalcon wrote: »Can you at least answer why you gave NA the upgrade first, when EU has historically (and continues to have) the most problems and has the higher population (based on previous comments from ZOS)? To stay silent as you done so far just makes this seem incredibly Americentric, which is not exactly a great look.
Apparently (because of the chip shortage) in some sectors it takes more than a year to get the needed parts
https://www.jabil.com/blog/global-chip-shortages.html
This.
Suffice to say it's an issue in sectors far more critical to society than game servers.
[
My group is logging off at this moment because of performance. Good job guys. If you wait long enough, people will be so done with this that the performance issues solves itself because nobody is playing anymore.
Flangdoodle wrote: »
Tommy_The_Gun wrote: »When NA servers were upgraded, as far as I can tell, we were all informed (and it was a huge surprise for everyone) that previous NA servers were from 2012.
So what year are the current EU servers from ?
Could we get some news about the server code rewrite?
Tommy_The_Gun wrote: »When NA servers were upgraded, as far as I can tell, we were all informed (and it was a huge surprise for everyone) that previous NA servers were from 2012.
So what year are the current EU servers from ?
Pyr0xyrecuprotite wrote: »thejadefalcon wrote: »Can you at least answer why you gave NA the upgrade first, when EU has historically (and continues to have) the most problems and has the higher population (based on previous comments from ZOS)? To stay silent as you done so far just makes this seem incredibly Americentric, which is not exactly a great look.
@thejadefalcon
keep in mind that ZoS previously did not expect that hardware replacement would necessarily fix performance issues, when it appeared likely that the software/processing/database systems were much more likely to be the bottleneck. The NA hardware refresh was planned as a replacement for end-of-life computer hardware that was almost TEN YEARS OLD at that stage, not as a performance upgrade.
So why is the EU megaserver being done second? Because it is not as old. If you go back into ancient history, ESO started out with everyone accessing the game from the PC/NA megaserver. It was only after massive complaints from EU users and a rush job by ZoS that a new PC/EU megaserver was setup - late in 2014. (Ah, those were the days when it was possible to rush orders for computer gear.) Basically, the EU computer hardware is two years younger (less old and decrepit) than the NA server hardware.
Tommy_The_Gun wrote: »So what year are the current EU servers from ?
I work for a big microelectronic supplier, in Manufacturing Execution System.
Many factors contribute to the lack of electronics parts. Chip shortage it's real, and lot of factors are in play. No foundry is capable atm to fulfill requests. No supplier is able to satisfy the requests.
We have just completed the construction of a new fab for 300mm wafers.
TSMC is building new fabs. Intel is building new fabs and asking other suppliers for support.
Six, eight months, one year waiting list is normal.