This. Is. Sad.
I want to progress ;_;
Freezing the subscription till they patch the hell out of this game is the only reasonable thing I can do, same *** over and over every day. One bug solved with a poor workaround (or not solved -> shadowfen quest achievement) and another 2 bugs suddenly appear..

Add yet another to the list of players stuck at this point. Main story quest you think they would emergency patch it and get it working before they run off subs before renewal date. Side quests are one thing...main story line is a major issue, more so when it halts advancement as this one can do for many people.

"Yes we know its bugged and we are working on a fix for an upcoming patch" Are you going to hold off charging renewals until this "upcoming" patch as well?

Disappointed

So maintenance Tuesday has come and gone and still no resolution for the bugged MAIN STORY line quest that is halting progression. I also find it interesting that I have yet to even get an acknowledgment for the bug ticket I sent in when this occurred, yet when I submit a gold spammer I get an acknowledgement nearly as soon as I hit submit. When is this going to be resolved? And don't give the MMO trademarked Soon response. Not everyone wants to roll an alt while waiting for a fix or twiddle their thumbs while waiting. Or do we need to spark a fire under developments arse by canceling our renews to get noticed? May 4th is newel date. So I guess Saturday May 3rd I will have a decision to make...

You join the 250,000 other players (me being included) that are stuck and not progressing into the other two-thirds of the game.

Pull up a seat. Although, I think we are running out of chairs..

Maintenance today appears to have resolved the issue. Thanks for fixing the problem so I can now move on.

Have this issue.

http://forums.elderscrollsonline.com/discussion/88171/main-story-bugs-how-can-you-fix-them-yourself#latest

Try this till they fix it. Is working most of the time

I experienced this same issue and have since had it resolved by the GMs. For anyone who's interested, here's how it played out:

Vanus had the quest marker above his head, but there was no action available via the reticle, so obviously it was bugged. No amount of relogging or waiting resolved it, so I submitted a request for GM assistance. I immediately received the following reply via email:

"I apologize that this is slowing you down. I'm going to send this up to our quest team so that they can assist you. As soon as possible you should hear back from them."

Two hours later I received another:

"We have reported this bug to our developers so that they can work on a permanent resolution. In the meantime, players can attempt the following steps as a workaround:

•Type /reloadui in the chat window to reset the interface.
•Type /camp in the chat window to log out of the game. Remain logged out for at least 15 minutes. This resets the cache and allows the game to load correctly, which may help to correct the interactibility of quest NPCs.
•Continue on your adventure by doing other quests while the NPC resets.

If this troubleshoot doesn't work for you, A GM will be able to assist you. As you are not online right now, we cannot currently take care of it, but next time you are online, get in touch with us and we should be able to help you out if the above troubleshoot didn't work."

I replied to the latter stating that the workarounds had not worked for me, and that I was online and would indeed appreciate the assistance of a GM. A mere 20 minutes later, I received another reply:

"GM Nuri should be with you in-game shortly!"

Sure enough, I received a tell from Nuri and after a few brief attempts, he/she resolved my issue; I was able to interact with Vanus and continue with the quest.

Thank you GM Nuri and the ESO Support Team!

Ciedoc wrote: »

Although I will point out that yes the patch did fix my issue and I can now progress and start my Veteran ranks, the thing that still burns is that I never once got any kind of acknowledgement or contact from ESO support regarding my issue. If I had not came to the forums I would not have known it was an issue or even being addressed. In short I was ignored regarding a game breaking bug. If anything take from this issue...improve your support communication. Not all players visit game forums (they are generally poisonous places full of vile trolls).

So your problem was fixed, you found a solution, but still found something to complain about. Nice work.

Mine is broken. None of the suggestions fixed it for me.

GM got Vanus to spawn but the next NPC isn't spawning....

As a side note THIS is the poorly composed in game mail I got from the GM. Nooo this doesn't look suspicious at all (looks like a gold farmer email)

I got the quest to go to Vanus Galerion and talk to him, went to visit the queen and 2 kings and returned to speak to Vanus, where I was about to go to the council and lost connection or crashed. When I logged back in he has disappeared and so had the portal to the council. I have been back several times to Mournhold to see if he is there but so far no sign. I am sure that not being able to follow the quest line through will cause a problem for me. I can't tell it completed, and I don't seem to be getting later quests appropriate to my level now (44). Please help !