SASQUATCH0 wrote: »

markulrich1966 wrote: »

Last time people were that upset, was when the inventory system was extremely bugged.

It finally took 2 months until it was fixed.
Reason for the delay was, that patches require to go through a costly certification process by Microsoft, so they waited for the next DLC release for the patch.

In general, the minimal wait time between 2 patches is 2 weeks, as the patching follows the PC rules concerning Stadia.
This would mean, it would take a minimum of 1 additional week to wait (as 1 week passed already).

But as the issue has to be identified first, and we have no confirmation it already was, one would expect 1 week plus again 2 weeks, as the patch will have to be submitted to certification. This would be 3 weeks. But that's not all.

My personal guess is, that it might not be fixed before the Deadlands DLC, to avoid another costly certification (5 weeks until release on xbox I think).

There’s no way they can keep the game like this for another month. Sad part is you are probably right!

ZOS_GinaBruno wrote: »

Hey everyone, we have an update on the Xbox Series X/S crashes. We know this has been very frustrating for everyone who experiences it and we didn’t want to give an update until we knew what was causing the crashes. We now know what is going on and have identified a fix that is going through internal testing.

Our plan is to get this to you as soon as possible. However, because this is a client fix, we must go through a full certification pass with Microsoft. This means the soonest we are able to implement this change is next Wednesday, October 6. We know this news is disappointing but we are doing everything we can to make sure you all are able to get back to playing as quickly as possible. Please know we are already discussing how to best make this up to our Xbox Series X/S players, particularly for the upcoming Bounties of Blackwood event. Thanks again for your ongoing patience and understanding here.

dissonance_ESO wrote: »

I really appreciate that we're getting an update, but I'd really like to understand better exactly what the delay is with certification.

Microsoft and Sony have both offered same-day certification processes for several years. This may involve a nominal fee (which I'd assume can be waived or reimbursed in this case given ownership), but it's puzzling that a big, established game like ESO requires 10 days for cert when little indie publishers are on record talking about how fast same-day cert was for them.

Even outside of the same-day cert process, standard SLA for cert caps at three business days. That means a patch submitted for cert today would have ample time to reach players before the weekend.

I'm not sure what's tacking on the extra time, but as far as I know it can't exclusively be cert the way this is presented. If anyone reads this, it'd really help build credibility in a frustrated player base if we could get a slightly longer breakdown of where the unplayable time goes — some elements of said player base might even be able to help apply pressure for any institutional changes needed. As it is, this doesn't read favorably when there's plenty of documented cases of cert taking way less than ten days.