Are there issues with the desktop site with the forums?

Hurbster · July 2021

Taking way longer to sort out than I thought. Obviously quite low on the priority list.

DTStormfox · July 2021

DTStormfox wrote: »

ApoAlaia wrote: »

I followed the instructions provided by @Vanzen on this thread:

https://forums.elderscrollsonline.com/en/discussion/579590/forums-are-broken#latest

And now I can load the forums on Chrome (desktop).

Please note the caveat mentioned by @Alucardo further down on the same thread.

This also solved the problem for me. Since you require access to the Forums to view this patch work fix, I provided a step-by-step guide on my own blog: https://lmclan.weebly.com/home/eso-forums-will-not-load-solved

I read on my Blog and on the Forums that the problem also exists for Mozilla Firefox users.
Please find the Mozilla Firefox solution to the Forums problem here.

I've only tested this fix on my own end. Would be great if some of you let me know if this worked for you.

(Edit)
PS. I may have also found a solution for Microsft Edge users. I will write a step-by-step solution tomorrow.
PPS. You can find all unofficial fixes here: https://lmclan.weebly.com/forums-fixes.html

jaws343 · July 2021

This was working on Firefox for me on my laptop. But just a few minutes ago I had to relog into my work VPN and the forums no longer function properly in Firefox. And also don't work on any other browser I've tried.

I am only able to even type this out right now by repeatedly going into the Inspect and toggling the background visibility. And I have to do this every time I change a page or go to a new link in the forum.

At this point, outside of having to do this annoying work around repeatedly, I have basically lost all access to the forums. This is beyond broken at this point.

robwolf666 · July 2021

ApoAlaia wrote: »

I followed the instructions provided by @Vanzen on this thread:

https://forums.elderscrollsonline.com/en/discussion/579590/forums-are-broken#latest

And now I can load the forums on Chrome (desktop).

Please note the caveat mentioned by @Alucardo further down on the same thread.

Yeah... I've been pulling my hair out for a week trying to fix this. This worked. Thanks to @Vanzen(?).

Sarannah · July 2021

This issue is now taking well over a week... please please please fix this ASAP!

mareeelb16_ESO · July 2021

I'm quite astounded to find this problem with a web page in mid 2021! Cross browser/platform compatibility has been essential for web design since the 1980's.

No wonder in-game bugs persist

Please sort this out as viewing the forums can be really important when there are unplanned maintenance events or in-game issues.

deleted221106-002999 · July 2021

Yes, it should've been fixed immediately; says a lot about levels of competence and customer care that this issue persists.

Firefox fix for pc(essentially overrides the forum styles):

Add following to userContent.css [found in ...\AppData\Roaming\Mozilla\Firefox\Profiles\....\chrome, if file not there or chrome subdirectory (nothing to do with other browser of that name) does not exist create both or whichever is missing. If struggling to locate/create this subdirectory & file: google will explain where it lives better than me]
```
/*eso forum - tmp fix 2021-07-07 */
@-moz-document domain(forums.elderscrollsonline.com) {
    body { visibility: visible !important; }
}
```
enable it by 'about:config' in address bar, search for toolkit.legacyUserProfileCustomizations.stylesheets and set to true
close and restart browser.
complain to zos about shoddy website, lag, bugs, failed events, lack of proper communication etc etc...

edit: clarified above is pc fix; might be possible to modify approach for mobile if css override supported for other devices with firefox.

Nephthys · July 2021

This has gone on way too long. Fix it and stop jerking us all around. YOU should be investigating this, not calling on US to do your work.

Ackwalan · July 2021

Try using the Brave Browser. It works good and blocks lots of stuff at the same time.

Nephthys · July 2021

Thanks Ackwalan but that one is not working either. Whoever looks after these forums ought to be ashamed. Here we are in 2021 where all other sites work on just about anything and ESO Forums can’t ever run properly on any one of the main browsers. Meh I will check back in 2025 and see if that’s been fixed.

Alucardo · July 2021

Nephthys wrote: »

Thanks Ackwalan but that one is not working either. Whoever looks after these forums ought to be ashamed. Here we are in 2021 where all other sites work on just about anything and ESO Forums can’t ever run properly on any one of the main browsers. Meh I will check back in 2025 and see if that’s been fixed.

Did you try this? https://lmclan.weebly.com/home/eso-forums-will-not-load-solved

Myrm · July 2021

I use Google Chrome. As a work around I have simply disabled JavaScript for this forum. I can't add reactions to posts, but I can at least read and reply to posts as well as create new threads.

But yes, this is taking an inordinate amount of time to fix.

DTStormfox · July 2021

RaddlemanNumber7 wrote: »

Using Edge on Windows 10 desktop, I blocked JavaScript on this site only. I can now read the forums with a few features missing.

Nephthys wrote: »

Can’t access the forums using either Chrome Or Microsoft Edge.

LeglessUK wrote: »

Still not working for me, after nearly 1 week

PC/EU, Windows 10 Pro x64, using Microsoft Edge x64 version 91.0.864.64

I've just posted a fix for Microsoft Edge users on my blog: https://lmclan.weebly.com/home/eso-forums-will-not-load-microsoft-edge-fix

Let me know if it worked. If it didn't, I will look for another solution (if it still is relevant enough).

LadyHeloise · July 2021

DTStormfox wrote: »

DTStormfox wrote: »

ApoAlaia wrote: »

I followed the instructions provided by @Vanzen on this thread:

https://forums.elderscrollsonline.com/en/discussion/579590/forums-are-broken#latest

And now I can load the forums on Chrome (desktop).

Please note the caveat mentioned by @Alucardo further down on the same thread.

This also solved the problem for me. Since you require access to the Forums to view this patch work fix, I provided a step-by-step guide on my own blog: https://lmclan.weebly.com/home/eso-forums-will-not-load-solved

I read on my Blog and on the Forums that the problem also exists for Mozilla Firefox users.
Please find the Mozilla Firefox solution to the Forums problem here.

I've only tested this fix on my own end. Would be great if some of you let me know if this worked for you.

(Edit)
PS. I may have also found a solution for Microsft Edge users. I will write a step-by-step solution tomorrow.
PPS. You can find all unofficial fixes here: https://lmclan.weebly.com/forums-fixes.html

Thanks very much for the solution for Firefox on your blog - forums now work on my laptop. But really, this should have been fixed properly by ZOS before now.

Ingenon · July 2021

I still think the underlying problem is the Content Delivery Network (CDN) that ZOS is using for ESO forums, which appears to be Akamai. This is how I understand it works, note that I am not an expert in this field A CDN like Akamai makes cache copies of the content, in this case the ESO forums. Depending upon where you are, and whether you are on desktop or mobile, you see a different cache copy of the ESO forums. I think that some cache copies are invalid, and are not serving the file that contains the command to make the forums visible. Which means some people can see the forums and others cannot, depending upon their device (mobile versus desktop) and location on the internet.

Possible solution: Purge the Akamai Cache. https://developer.akamai.com/akamai-101-basics-purging Note that we cannot do this, it appears to need to be done by whoever is maintaining the ESO forums.

Perhaps it has not been fixed yet because folks in Rockville, Maryland (corporate home of ZOS) can see the forums on their devices without issues.

Chaos2088 · July 2021

Is there any ETA on this.....?? really silly that its still a problem.

Hurbster · July 2021

Yeah, been well over a week now.

Haenk · July 2021

Having the same trouble on 2 out of 3 computers.
Apple (computer at work) with Safari, Firefox, Mozilla - no go.
Windows 10 (computer at work) with Chrome, IE, Edge, Firefox - no go.
Windows 10 (computer at home) with Chrome, Edge, Firefox - works.

Very surprising this is taking so much time to fix

Zodiarkslayer · July 2021

body { visibility: visible; }

That is the important commandline. The rest is just balderdash. Wether you use userChrome.css or an extension (chrome or firefox) for a custom style. !important can mumble up your command and in the end it will not work.
First rule in programming:
Keep IT Simple!

M0R_Gaming · July 2021

As a somewhat more "non-programmer" friendly process, you can also make a bookmark with the url being
javascript:(function(){document.getElementsByTagName('body')[0].style.visibility = 'visible'})()
then click it if the page is blank

agegarton · July 2021

Love it.

The game has been turning into the Elder Grind Online for years, now the forum is a grind too.

Basically, if you cant see the forum please build your own.

I’ll bet a fix will be available in the crown store next month.

ZOS_Kevin · July 2021

Hi All. Thanks for your continued feedback here as it has been helpful. We are still actively working on resolving this issue. Thanks for your continued patience.

PrimeSeptim · July 2021

I've been experiencing this since then too.

I'm at least glad the problem isn't just me - nothing (of mine) is bricked! Thank god.

But anyway, I too have tried multiple browsers, disabling AV/messing with Firewall, clearing cookies and
web history, etc. Nothing works. The only way I'm able to write this comment right now is through using the
'Inspect Element' method - what a bother! I can access everything else BUT the forums. Of course the store
and such works fine, eh? Everything works fine on my mobile phone but mobile phones kinda suck for
browsing ngl. Nothing beats a good, old desktop PC! Hopefully you guys (ZO$) fix it, or else this will be my
last post. I don't care enough to be doing your work for you. I know forums don't bring in revenue but please fix!

Darcwolf · July 2021

Is this ever going to be fixed? [snip] Can access on my phone, but not my desktop on chrome and edge.

[edited for conspiracy theory/misinformation]

Mysanne · July 2021

Doesn't work for me with Mozilla Firefox.

I have to uncheck "body visibility : hidden;" on every page I want to see.

Sorry, I'm French and it's difficult to explain...

lauren · July 2021

DTStormfox wrote: »

ApoAlaia wrote: »

I followed the instructions provided by @Vanzen on this thread:

https://forums.elderscrollsonline.com/en/discussion/579590/forums-are-broken#latest

And now I can load the forums on Chrome (desktop).

Please note the caveat mentioned by @Alucardo further down on the same thread.

This also solved the problem for me. Since you require access to the Forums to view this patch work fix, I provided a step-by-step guide on my own blog: https://lmclan.weebly.com/home/eso-forums-will-not-load-solved

Thank you for posting this on your blog! Following your steps worked for me

I think Zos should recommend this on their help page as it works better than their workaround!

Tandor · July 2021

Finally! It's back!

I've been unable to access the forums on both my desktops at all for the duration of this problem, and only able to access them on my phone while in incognito mode and then not consistently. Now I can access them normally on both desktops and the phone.

Let's hope it's the same for everyone else, and that it's a permanent fix!

shiny · July 2021

Woot! It finally works for me too!

Danikat · July 2021

Works for me too! I've only checked on Firefox, but I didn't have to do anything special, just go to the site like normal and it worked.

ZOS_Kevin · July 2021

Thanks for the updates, @Tandor and @shiny. If others who had this issue are able to see the forums again, please sound off so we have a record of this. Thanks so much.