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How to get rid of gold sellers 2.0

  • c1r3gamerb16_ESO
    From his/her response to the replies that player got - sounded genuine to me that they really thought it was a novel idea they could do such a thing. :smile:
  • elvigy01
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    Two and Three. I do get tired of filling out the report form, clicking on the dropdown, clicking screenshot checkbox and then hitting submit. Make it easy and permaban anyone who has gotten 50 reports.
  • Ravvin
    Ravvin
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    Something I noticed last night has me a bit worried about our account security. I hadn't been on in 3 days, but last night when I logged in, I had 2 emails from gold spammers that had been received only 2 and 5 hours before I logged in. Since I hadn't been on in 3 days, they obviously hadn't targeted my character to get my account name in order to spam me with an email. So are they using some name generating addon to find valid account names, or have they somehow gotten hold of a valid list?
  • Spiritreaver_ESO
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    Blackwidow wrote: »
    ZOS----How to get rid of goldsellers:

    1) Limit the amount of /zone and /yell posts to 2 per minute until you are 15th level. Limit the size of the post to 3 lines.

    Keep in mind there is also say, tell, guild chat and other ways to ask for help if a normal player needs it.

    How often does a normal person really post /zone or /yell more than 2 times per minute in the game, really?

    2) Let there be a /goldseller list like /ignore. Make this list unlimited, but after 2 weeks the name is auto deleted.

    3) Let us right click on the name and click gold seller. This puts them on a /goldseller list. This should also auto report them to you, so we don't have to go through the tedious process of reporting them to you every time.

    4)Limit mailing to 0 unless they are on your friends or guild list, for the first 15 levels.

    5)Let us have a junk mail tab that all mails not from friends or guildmates will go to.

    Do this ASAP. Thank you.

    Interesting ideas. But the only sure-fire way to curb the selling of gold for real cash is to allow the sale of it and track it to the receivers and ban both sellers and buyers. Of course ZOS will HAVE to employ a few fulltime GMs that can implement rules enforcement and such.

    1) Automatically track any deliveries of gold without corresponding items being transferred.

    2) Contact both parties ingame and investigate.

    3) If the situation is fishy, issue temp suspensions pending full investigations.

    4) Re-instate suspended accounts if investigations turn up no RMT activity, with apologies and a bit of comp time. Permanent IP banning if a gold sale did go down.


    Simply that simple. If ZOS makes the buyers as accountable as the sellers, the market won't die, but the buyers will have to think long and hard as to whether they want to throw away their accounts.

    Too harsh? I don't think so. There is zero reason to buy gold in any MMO. Especially one like TESO where both gear AND gold are so easy to acquire.
  • Daethz
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    Dont do #1, ruined WoWs general chat.
    Waiting, and watching, for the return of Melee Weapons.
    -Subsidiary of The Fighters Guild
  • Blackwidow
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    Interesting ideas. But the only sure-fire way to curb the selling of gold for real cash is to allow the sale of it and track it to the receivers and ban both sellers and buyers.

    No, my list would curb them a lot. :)
    1) Automatically track any deliveries of gold without corresponding items being transferred.

    You want them to keep track of every character to character trade and go over each and every one?

    You know there are millions of these a day, right? (this assumes we in fact do have of millions of players as reported)
    2) Contact both parties ingame and investigate.

    GM: Goldseller234, are you a gold seller?

    Goldseller234: No, Sir!

    GM: Bob, did you buy gold from Goldseller234?

    Bob: No, Sir!

    GM: Okay, no problem then. Have fun playing! :)
    3) If the situation is fishy, issue temp suspensions pending full investigations.

    So, if it even seems like something is wrong, ban both parties and sort it all out later?
    4) Re-instate suspended accounts if investigations turn up no RMT activity, with apologies and a bit of comp time. Permanent IP banning if a gold sale did go down.

    So, reinstate innocent players so they can then rage quit and tell ZOS to go screw themselves.
    Simply that simple.

    We both agree that plan landed squarely on the simple side. :)
    If ZOS makes the buyers as accountable as the sellers, the market won't die, but the buyers will have to think long and hard as to whether they want to throw away their accounts.

    Look, I would love for GM to be able to ban buyers and sellers in a heartbeat. Thing is, it is simply not that simple.


  • Blackwidow
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    Dont do #1, ruined WoWs general chat.

    Explain please.

    How often do you really need to shout in general chat per minute?

    Also, keep in mind this is only for the first 15 levels.

    example:

    You type "How do I open a trade with another player?"

    Wait 15 seconds for a response.....

    Someone shouts the explanation. 2 seconds to read it. 5 seconds to try it.

    You type a response (3 seconds): "I tried that and it did not work"

    Wait 15 seconds for a response.

    Person explains a little further. 2 second to read. 5 seconds to try it.

    At this point it has been 47 seconds. At this point if you still needed help and did not want to wait the last few seconds to shout again, give the guy a tell.

    Edited by Blackwidow on April 23, 2014 11:28PM
  • GambitJ79b14_ESO
    It really doesn't take long at all to get to lvl 15, especially for a bot/gold-seller, why put more restriction on something that's easier for a bot to get around than a real player? Putting restrictions on chat like this is only treating a symptom and not the problem. Same with providing tools to the pub to make it easier to report them, ya it'd be more convenient for the time being but when the majority of gold-sellers are gone what good is that convenience? It was made this way with specific intentions, I really don't think they made this report process on such a noob level that so many people are trying to make it out to be.
    If it wasn't for the gold-sellers spam, would you still be wanting that kind of delay in chat? I can certainly tell you even a 15 second delay in PVP when leading a group is a long time, Often times group leaders lead players that are not in the group... a max group size is 24, there's often many more players than that.

    Even making the report process a single click taking 1/2 second - it's still going to go through support where they will investigate, following the same process as any complaint. Speeding up and shortcutting the process is only going to leave more holes for legitimate players to get caught up in... which if you've been following you should see they already have caught so many legit accounts in what short-cuts they have taken. Not to mention the time it would take for support to create/implement that, granted may not be that long but it's still time away from fixing broken quests, errors, and balancing.

    Do you really want support spending more time on band-aids to treat the symptom? or do you want a real permanent solution? If you really want those band-aids: delayed chat, spam folder/auto-delete for mail, automated reports, gold-seller ignore list, quick-buttons instead of quick-key/wheel... you can do all that with add-ons (with the exception of an unlimited ignore list, but still a separated list with a 2 week expiration is possible).

    @Ravvin - it is possible to get the names/id's from everyone in your area - if it loads on screen the game is loading their info, same with zone chat. Using a mod to watch all that info - simply going to one of these areas, happening to walk by a bot, or chatting in zone chat will give them that info... they save it in a database (similar to saving harvest node info) then they share it amongst the whole company... once they have your character - they have your ID, then they can spam your mail and guild invites all they want without ever running into you again even if you make a new toon. But I think they may have changed part of it so you can't get all the players info just from being in the area, I saw a couple mods that tried doing that to try and automate reporting bots and I don't see them around any more. But they can still get your info just from a bot watching high traffic areas - wayshrines, banks, crafting locations... Not that any of this would make you feel better :neutral_face:
    Edited by GambitJ79b14_ESO on April 24, 2014 8:50AM
  • Blackwidow
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    It really doesn't take long at all to get to lvl 15, especially for a bot/gold-seller, why put more restriction on something that's easier for a bot to get around than a real player?

    right now gold sellers can instantly remake an account and spam. It takes a few hours to get to 15.

    That makes a huge difference.
    Putting restrictions on chat like this is only treating a symptom and not the problem.

    Right. I'm trying to stop the symptom. The spam. Yes.
    Same with providing tools to the pub to make it easier to report them, ya it'd be more convenient for the time being but when the majority of gold-sellers are gone what good is that convenience?

    When the gold sellers are gone???

    Tell ya what, why don't we try it my way until they are all gone. Sound fair?

    I'll see ya in a few years. We can talk then.
  • GambitJ79b14_ESO
    LOL, yes the bots can do it in a few hours, in the initialization of it will just delay it a few hours then they will be back on spamming just as much, unless they don't care about the 30 second or even 1 min delay, having that chat delay will only annoy the real players. If you want the symptom gone, just install one of the many add-ons made specifically for that reason. it wouldn't be hard to modify it to have a two week expiration - or better yet have it send a whisper and if it comes back with an error - no account found - then remove it from the list. still an easy fix with an add-on.

    Gold sellers gone? ok, I jumped that one a little far. I meant that in hopes that it won't be as aggressive, so I guess a better phrase would be - when it slows down? I know that completely getting rid of them is hardly likely, if the changes are going towards the long term solution to the gold sellers than I'll jump on board, I just don't want to be jumping at or demanding short term solutions. I think it would be rather sad if these band-aids (that can be put on using an add-on) is the long term solution.
    Edited by GambitJ79b14_ESO on April 24, 2014 9:53AM
  • Blackwidow
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    LOL, yes the bots can do it in a few hours, in the initialization of it will just delay it a few hours then they will be back on spamming just as much,

    No, because then people right click on them and they are gone again.

    Please read the whole OP.
    Edited by Blackwidow on April 24, 2014 9:53AM
  • Robbiejuve
    1. These guys run multiple accounts, just spam each account every 2 mins, no problem. Normal people have conversations in zone chat, its called being social which is what MMOs are about

    2. Have you tried ignoring these guys? Ignore 1 and 5 mins later another pops up, do you like to play whack a mole?

    5. Over reacting, I get a few mails a day, really not worth wasting resources to develop this, just press X to delete mail

    Basically, get out of the starting zones and the spam will die down. Less time on forums, more time playing people.
  • Ranger
    Ranger
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    Best solution?
    Get rid of the reasons that gold sellers are here in the first place.

    Remove the Auction Houses

    The last few mmo's I've played I didn't even bother looking at the AH because its always the same. Greedy people overcharging to the point were you cant afford anything unless you buy gold.
    Gold sellers even sell on AH just to help drive prices up so they can sell gold.

    Doing this would in no way deter from the game and its so simple


  • Blackwidow
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    Robbiejuve wrote: »
    1. These guys run multiple accounts, just spam each account every 2 mins, no problem. Normal people have conversations in zone chat, its called being social which is what MMOs are about.

    And you need to spam the zone chat why? Seriously, you really need to post more than twice a minute in zone chat? Can't switch to a tell?

    Keep in mind this is only for the first 15 levels.
    Have you tried ignoring these guys? Ignore 1 and 5 mins later another pops up, do you like to play whack a mole?

    Not if they have to be 15th lvl.

    Also, right clicking a name take 2 seconds. So, yes it is an easy fix.
    Over reacting, I get a few mails a day, really not worth wasting resources to develop this, just press X to delete mail.

    So, do nothing about the spam in mail instead of an easy fix? Why?
    Basically, get out of the starting zones and the spam will die down. Less time on forums, more time playing people.

    Yes, it is only in the low levels. So, the low level players should just live with it instead of ZOS trying to minimize the problem?


    Edited by Blackwidow on April 24, 2014 10:30AM
  • GambitJ79b14_ESO
    Blackwidow wrote: »
    LOL, yes the bots can do it in a few hours, in the initialization of it will just delay it a few hours then they will be back on spamming just as much,

    No, because then people right click on them and they are gone again.

    Please read the whole OP.

    I did read the whole OP, did you read the whole paragraph of my comment? You saying this only proves my point more, what's the difference between right clicking their name in chat when they're level 1 verses them being level 15? the only difference is the 2 hrs it took the bot to get there IF they even care about that. But honestly I don't think they will care, with 15 - 20 accounts running at the same time, a 30 second or 1 minute delay isn't going to change anything to them, that's still plenty of spam. Most bots are getting maybe 2 chat spam messages before everyone ignores them anyway. so again, it's only annoying the legitimate players, and the right click-ignore / ignore list handling can be done via add-on.
  • Jeremy
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    An instant report option would be nice.

    It's too time consuming trying to fill out report forms for every gold seller I come across.
    Edited by Jeremy on April 24, 2014 11:10AM
  • Blackwidow
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    what's the difference between right clicking their name in chat when they're level 1 verses them being level 15? the only difference is the 2 hrs it took the bot to get there IF they even care about that.

    It's a huge difference.

    Itstead of them mass spamming the /zone chat. They post once, everyone right clicks and poof--they are gone.
    But honestly I don't think they will care, with 15 - 20 accounts running at the same time, a 30 second or 1 minute delay isn't going to change anything to them, that's still plenty of spam.

    It will change everything for us, not them. We will see a lot less spam.
    Edited by Blackwidow on April 24, 2014 11:08AM
  • GambitJ79b14_ESO
    again with the clicking thing, it makes no difference what level the bot is on. if the bots/gold sellers don't spam until lvl 15 they will fill that cycle in botting to level 15 then start spamming, then you can click, once that cycle is filled it's not delaying anything, the next bot will be up to spam, click - gone, ok but next bot will be up to spam just as fast as they are comming up now... all it is is an initial delay of 2 hrs and a lot more headache and whining from real players. If the gold-sellers don't care about getting to lvl 15 before spamming, it's still not much difference, with the add-ons it will catch them on the first spam and auto-ignore. otherwise a human reader might let a second one in before ignoring. which the chat delay has no effect on.
    - Imagine a leak in your roof, you put a pillow under the leak - sure it will stop it... for a little while, but eventually start leaking through the pillow. Only difference now is the water has to go through the pillow, but it's not going to slow it down... just a delay.
    Edited by GambitJ79b14_ESO on April 24, 2014 11:56AM
  • Blackwidow
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    but it's not going to slow it down... just a delay.

    Those are synonyms.
  • Tipsy
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  • zhevon
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    Darzil wrote: »
    I also believe in banning gold buyers, but they have to do gold spam and farming before they can sell, so we don't know that people are buying.

    On the other hand, there will be many non MMO players who aren't used to gold sellers, who might be tempted, as well as many MMO players who use them as a shortcut. If I didn't know how much they can break games (and how much the farmers are breaking my enjoyment of this one), I might be tempted to throw a few dollars at actually having a horse and being able to afford a more reasonable amount of inventory space. As a crafter who likes to craft for others, inventory space is so stupidly limited, and increases are gated behind gold only, so I understand the temptation.
    I can understand the temptation as well.

    Frankly the gold sinks in this game are far too aggressive: cost of inventory space (as mentioned) , the cost of item repair and the cost of selling items in the guild store. If I didn't know better I would be sorely tempted.

    Edited by zhevon on April 24, 2014 12:17PM
  • class101
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    @Blackwidow

    1) Won't work

    As you see in the screen shot, the spammers uses an average of 2 posts per minute, he did once 3 though but lowering the post to 2 per minutes is just a placebo, it will be more problematic than anything else

    spam.png


    Edited by class101 on April 24, 2014 12:24PM
  • Blackwidow
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    Tipsy wrote: »
    I like the list.
    3 is exact what I had in mind a while back
    If a player is tagged goldseller they'll be silenced until the matter is investigated
    And the message is instantly taken off the board.

    However there should also be severe punishment for players reporting others without reason then

    That almost goes without saying, but I do agree.

    If you have some guild pick on some poor guy, those people should get a warning, if not banned themselves.
  • Blackwidow
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    class101 wrote: »
    @Blackwidow

    1) Won't work

    As you see in the screen shot, the spammers uses an average of 2 posts per minute, he did once 3 though but lowering the post to 2 per minutes is just a placebo, it will be more problematic than anything else

    That is one gold seller. I have seen many post much more in one minute.

    Also, that is one cog in the whole plan.
  • Cherryblossom
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    Players should not suffer to get rid of Gold Sellers. Simply ban the Sellers as they appear.
    There is a tipping point where amount of bans versus money made selling Gold is such that its unprofitable to spam and Bot like they are.
    We should not be looking at ways of limiting actual players to get rid of the Gold Sellers and more importantly the lazy (^%!$ that buy Gold.
  • GambitJ79b14_ESO
    Blackwidow wrote: »
    but it's not going to slow it down... just a delay.

    Those are synonyms.

    no - there is a big difference... the red and yellow lights before the green at the start of a drag race only delay the start of it, it does not change the speed at which the car can move. Slowing it down would be to prevent it from moving as fast (ie. a governor on an engine will slow it down). a chat delay is not going to change how fast or often the companies create new accounts. Creating more straws for a stream to flow through is not going to slow the stream.
    - something like an IP ban rather than just an account ban, there are ways of identifying the specific computer, or users on those computers, those would be slowing them down... but still not a great solution since many legitimate players will get caught in collateral damage.
  • Blackwidow
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    no - there is a big difference...

    The only difference I care about is that they can only post twice a minute instead of mass spams.

    You obviously think this will do nothing. I disagree.

    Let's leave it at that.
  • Erinshaw
    Erinshaw
    1 click report a winner
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