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Secret question

Aron7
Aron7
Soul Shriven
Hi, i forgot secret question answer, how i can change? Please help me
  • Taleof2Cities
    Taleof2Cities
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    Start an Online Support ticket, @Aron7.

    Category is "I can't login."

    Be sure to list the ticket number in your thread here when you're done.
  • Aron7
    Aron7
    Soul Shriven
    i start support ticket yesterday and no one has yet answered him writing waiting agent
  • Aron7
    Aron7
    Soul Shriven
    And why couldn't it be done if I forgot the secret question for example: to confirm that it is my account, for example, send an SMS code to the phone or send an email code to change the secret question?
  • Taleof2Cities
    Taleof2Cities
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    ZOS doesn’t have it set up that way, @Aron7, sorry.

    Be sure to list your ticket number so a friendly forums mod can send you an update on your ticket.

    The first ticket response is always a canned response ... so you need to reply to it when received.

    Edited by Taleof2Cities on April 25, 2020 10:00PM
  • Aron7
    Aron7
    Soul Shriven
    ticket 200424-002695
  • ZOS_Bill
    ZOS_Bill
    admin
    @Aron7

    Thank you for the ticket number. Please check your inbox for an update.
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