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· [IN PROGRESS] Xbox: NA and EU megaservers for maintenance – June 26, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· [IN PROGRESS] PlayStation®: NA and EU megaservers for maintenance – June 26, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Secret question
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Taleof2Cities✭✭✭✭✭
✭✭✭✭✭Start an Online Support ticket, @Aron7.
Category is "I can't login."
Be sure to list the ticket number in your thread here when you're done.1 -
Aron7Soul Shriveni start support ticket yesterday and no one has yet answered him writing waiting agent0 -
Aron7Soul ShrivenAnd why couldn't it be done if I forgot the secret question for example: to confirm that it is my account, for example, send an SMS code to the phone or send an email code to change the secret question?0
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Taleof2Cities✭✭✭✭✭
✭✭✭✭✭ZOS doesn’t have it set up that way, @Aron7, sorry.
Be sure to list your ticket number so a friendly forums mod can send you an update on your ticket.
The first ticket response is always a canned response ... so you need to reply to it when received.
Edited by Taleof2Cities on April 25, 2020 10:00PM0 -
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