Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Secret question
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Taleof2Cities✭✭✭✭✭
✭✭✭✭✭Start an Online Support ticket, @Aron7.
Category is "I can't login."
Be sure to list the ticket number in your thread here when you're done.1 -
Aron7Soul Shriveni start support ticket yesterday and no one has yet answered him writing waiting agent0 -
Aron7Soul ShrivenAnd why couldn't it be done if I forgot the secret question for example: to confirm that it is my account, for example, send an SMS code to the phone or send an email code to change the secret question?0
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Taleof2Cities✭✭✭✭✭
✭✭✭✭✭ZOS doesn’t have it set up that way, @Aron7, sorry.
Be sure to list your ticket number so a friendly forums mod can send you an update on your ticket.
The first ticket response is always a canned response ... so you need to reply to it when received.
Edited by Taleof2Cities on April 25, 2020 10:00PM0 -
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