Unable to Determine Current Version...

Tarwin · April 2014

Samuruzi wrote: »

kylas49 wrote: »

Tried closing, waiting, even restarting the computer. For me, it was running the launcher as 'admin' that did the trick.

Looks like running as admin did the trick.

Doubt it, you just got lucky on the random time it works. Everyone is saying sometimes it works, sometimes it dosent

xapher19 · April 2014

ZOS_JessicaFolsom wrote: »

We posted this in another thread, but want to make sure you see it, too.

If you are getting error 209, please try the following:
First, please ensure you are accessing the game via the launcher, not the .exe file.

Try closing out of the launcher and re-open it, then run a repair.

If you try to repair and it does not work, please delete all .version files in the game's sub folders and try repair again.

Wow! Thank you so much! Now I have to redownload the ENTIRE client. So thank you for your advice on deleting those files, I really wanted to stare at the launcher for 5 days, watching 30GB download, wasting my money, this is really how I enjoy the game, so thank you so much!

RedTalon · April 2014

-facepalm- Feel stupid now, all I had to do to fix my problem was run the launcher has admin.

Thanks guys.

Tarwin · April 2014

xapher19 wrote: »

ZOS_JessicaFolsom wrote: »

We posted this in another thread, but want to make sure you see it, too.

If you are getting error 209, please try the following:
First, please ensure you are accessing the game via the launcher, not the .exe file.

Try closing out of the launcher and re-open it, then run a repair.

If you try to repair and it does not work, please delete all .version files in the game's sub folders and try repair again.

Wow! Thank you so much! Now I have to redownload the ENTIRE client. So thank you for your advice on deleting those files, I really wanted to stare at the launcher for 5 days, watching 30GB download, wasting my money, this is really how I enjoy the game, so thank you so much!

I suggest you read the posts in this thread, it's random and something is wrong. Save your bandwidth

xapher19 · April 2014

gamebouncerb16_ESO wrote: »

xapher19 wrote: »

ZOS_JessicaFolsom wrote: »

We posted this in another thread, but want to make sure you see it, too.

If you are getting error 209, please try the following:
First, please ensure you are accessing the game via the launcher, not the .exe file.

Try closing out of the launcher and re-open it, then run a repair.

If you try to repair and it does not work, please delete all .version files in the game's sub folders and try repair again.

Wow! Thank you so much! Now I have to redownload the ENTIRE client. So thank you for your advice on deleting those files, I really wanted to stare at the launcher for 5 days, watching 30GB download, wasting my money, this is really how I enjoy the game, so thank you so much!

I suggest you read the posts in this thread, it's random and something is wrong. Save your bandwidth

You don't get it, when I deleted the files that Jessica suggested, it caused my client to start redownloading the whole thing which wipes the entire directory. So unfortunately, I have to sit here...

MydLyfeCrysis · April 2014

Restarted launcher a few times and it worked.

Enigma_Legion · April 2014

I have 2 systems, both were getting the times outs and the 103 errors. one I repaired and got the 209 error on. The other I didn't touch and left at the PW screen. Then when the 209 errors stopped and it let me log in on repaired system I scooted over and typed in the PW for the one I had done nothing to. Poof both connected. So I still think it was a net/server side issue IMHO.

RedTalon · April 2014

Bleh nm gave error soon, has I exited the game.

Ser_Orion · April 2014

ZOS_JessicaFolsom wrote: »

We posted this in another thread, but want to make sure you see it, too.

If you are getting error 209, please try the following:
First, please ensure you are accessing the game via the launcher, not the .exe file.

Try closing out of the launcher and re-open it, then run a repair.

If you try to repair and it does not work, please delete all .version files in the game's sub folders and try repair again.

Thanks Jessica, I followed these steps and the launcher was able to repair and apply the patch. However when I reached the login screen I was unable to log in. Kept getting "Error 301 Unable to connect to server". Tried multiple times with the same result. Closed and opened the launcher, ran as admin, all with the same result.

Furniture · April 2014

I'm not re-downloading 20+ gigs. Launcher will probably just give the same error again.

TirielsWhisper · April 2014

I just closed the launcher and reopened it. It didn't re-patch, it just let me start the game.

Cydramech · April 2014

Azurelore wrote: »

ZOS_JessicaFolsom wrote: »

We posted this in another thread, but want to make sure you see it, too.

If you are getting error 209, please try the following:
First, please ensure you are accessing the game via the launcher, not the .exe file.

Try closing out of the launcher and re-open it, then run a repair.

If you try to repair and it does not work, please delete all .version files in the game's sub folders and try repair again.

Accessing the game via launcher worked, until i exited out then restarted the launcher. I'm getting the exact same error.......again. No matter though, this game is a disappointment at best. Won't be renewing my sub.

(By the way, I also meant to post that the game consultant doesn't work for me. It kept hanging on me.)

Leeta · April 2014

I opened it up from the launcher folder and that worked, it didnt work for me to just reopen the launcher.

Tarwin · April 2014

xapher19 wrote: »

gamebouncerb16_ESO wrote: »

xapher19 wrote: »

ZOS_JessicaFolsom wrote: »

We posted this in another thread, but want to make sure you see it, too.

If you are getting error 209, please try the following:
First, please ensure you are accessing the game via the launcher, not the .exe file.

Try closing out of the launcher and re-open it, then run a repair.

If you try to repair and it does not work, please delete all .version files in the game's sub folders and try repair again.

Wow! Thank you so much! Now I have to redownload the ENTIRE client. So thank you for your advice on deleting those files, I really wanted to stare at the launcher for 5 days, watching 30GB download, wasting my money, this is really how I enjoy the game, so thank you so much!

I suggest you read the posts in this thread, it's random and something is wrong. Save your bandwidth

You don't get it, when I deleted the files that Jessica suggested, it caused my client to start redownloading the whole thing which wipes the entire directory. So unfortunately, I have to sit here...

Ah gotcha, thats too bad

. They will figure it out eventually one hopes. I don't do anything if nothing has changed until I see whats really borked

liquidfire387nub18_ESO · April 2014

There is a support page, but the short of it is, after deleting those files open the launcher, when it says its downloading 22gigs use the small cog wheel above the news sections, cancel the download which will show a new option of repair. It will check your game, then download the files needed.

Rosebloome · April 2014

Exited steam.

Game doesn't have to be running through steam, just steam running ITSELF is causing manifest problem for me.

Turned steam off. Suddenly, working normal.

Damien_Uvirith · April 2014

hjordana037b14_ESO wrote: »

I don't run my game through Steam, but exiting Steam did fix my problem.

Same thing here...

I was able to get into the login screen, but then when trying to load the character selection menu it was like I was getting one of those infinite loading screens.

I exited Steam just to free up resources and tried again and it worked, sure it's a coincidence. When it told me to run the consultant the consultant box would just sit there and do nothing, quite literally.

lalaith_ofmirkwoodb16_ESO · April 2014

Well I just deleted the .version and it still is saying the same error, so that fix didn't work for me. I always run as admin and that's not helped either. Tried repair, that is still doing nothing. Doesn't work if I try running from the launcher.exe in the Zenimax folder, if I turn my Steam off...nothing.

Gotta say I'm glad that I haven't paid for my game time right now.

Giggs · April 2014

I had the opportunity to speak with support and I'am most fortunate enough to be getting to download 22+gb needless to say not impressed.

Auricle · April 2014

I also had this problem. Unpinning and restarting the launcher a few dozen times seemed to fix it... for now.

C'mon, Zenimax. You know you owe us some free game time...

Warlordgreebo · April 2014

close client, wait a moment, open again... had to do it 5 times, but it finally figured it out.

rob2882 · April 2014

Attempted to restart the launcher a couple of times which didn't fix it. The delete .version files fixed it.

For you guys out there that are worried about following Jessicas last step If the data files are uncorrupted all the installer will do is verify the local files and download the latest patch. It shouldn't download all the files again.

lalaith_ofmirkwoodb16_ESO wrote:

Well I just deleted the .version and it still is saying the same error, so that fix didn't work for me.

Did you delete the version files in the 'C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online' directory as well? The three sub directories will have .version files you must delete all three of the .version files contain withiin. If you do what I did the first time was click 'open file location' on the launcher shortcut and deleted the version files in there all it did was make me reinstall the launcher.

Good luck guys!

dark.cheacub18_ESO · April 2014

I had the same problem. I repaired twice (kinda 3 minutes each repair) and good to go.

Knuckles19 · April 2014

I'm stuck on repair , it won't patch.

ReDn3k · April 2014

Tried to repair about 20 times, exited and restarted the launcher more times than I can count. Utilized the fix posted here and now im stuck re-downloading the whole client, so MAYBE I might actually get to play tonight. Very dissatisfied with this game right now.

eggles228 · April 2014

Repaired 4 times, deleted the .version files; launcher wanted to install the entire game again so i restored the files. deleted the version. file in the launcher file, repaired again and still nothing.

terenth · April 2014

OK had the same issue and tried the restart method, may take a few tries i had to do it 6+ times. Open launcher get error, hit close, repeat til it works. I am assuming it's lagg when checking the server for patches or something.

jonboy56267ub17_ESO · April 2014

I was getting error 209. I don't run the game through Steam. I had Steam running in the background. I opened Steam in off-line mode and exited the program. I launched ESO and I didn't get the error again. Interesting.

Krewlryality · April 2014

liquidfire387nub18_ESO wrote: »

There is a support page, but the short of it is, after deleting those files open the launcher, when it says its downloading 22gigs use the small cog wheel above the news sections, cancel the download which will show a new option of repair. It will check your game, then download the files needed.

So far this has worked for me after it started downloading the whole game again. Now currently just downloading a 600mb patch.

Update: I am now able to start the game after following these steps. Unfortunately I am now just stuck with the login and the 301 error again.

Update #2: After closing the game once again, the client started downloading yet another patch. After this patch my game up updated to Version 1.0.0.968197. I am now able to play.

eggles228 · April 2014

Krewlryality wrote: »

liquidfire387nub18_ESO wrote: »

There is a support page, but the short of it is, after deleting those files open the launcher, when it says its downloading 22gigs use the small cog wheel above the news sections, cancel the download which will show a new option of repair. It will check your game, then download the files needed.

So far this has worked for me after it started downloading the whole game again. Now currently just downloading a 600mb patch.

Tried this, didn't get a repair option after cancelling the install. just had install or settings.