kendellking_chaosb14_ESO wrote: »January1171 wrote: »Oh, fixing this is going to be ugly. If they delete necromancer characters that were created by people who don't own Elsweyr then those people are going to be pissed. If they don't delete necromancer characters that were created by people who don't own Elsweyr then people who bought Elsweyr primarily for the necromancer class are going to be pissed.
I mean, it really doesn't matter what the people who created necromancers without owning Elsweyr think. It's in the TOS to not "Promote, upload, transmit, encourage or take part in any activity involving hacking, cracking, phishing, taking advantage of exploits or cheats and/or distribution of counterfeit software and/or Virtual Currency or virtual items. In an effort to continuously improve the Services, You and other players discovering exploits, cheats, cracks or other inconsistencies are required to report them to ZeniMax; "
ZOS is 100% within their legal rights to delete those characters
No not really if you were making a new character and seen Necro unlocked doesn’t mean you knew it was a bug. You have to keep your in mind the vast majority of players don’t read the forums or read any updates so they may have guessed that they missed something.
It’s not unreasonable for people that don’t read updates to guess that this was just a new feature. If ZoS just deletes there toon, suspend their account or outright ban the account they will hit tons of innocent players. That will end very badly. ZoS can refund crowns but not time. This is ultimately their fault and cracking down on the innocent will backfire hard.
Cookie_Bunny wrote: »It’s not unreasonable for people that don’t read updates to guess that this was just a new feature. If ZoS just deletes there toon, suspend their account or outright ban the account they will hit tons of innocent players. That will end very badly. ZoS can refund crowns but not time. This is ultimately their fault and cracking down on the innocent will backfire hard.
Exactly. it will backfire harder than losing small amounts of p****d players who are angry that some players got something for free. This can cause thousands of people leaving the game, if they are being punished, banned or whatever ZOS can do for creating a Necromancer. I did not knew that this was a bug, I thought it's in the ESO+ days. So, ban me now, and thousands of others, and the game will die in one or two years. Because THAT would be not only unreasonable, but also a knife in the back of the game and really bad publicity.
Nordic__Knights wrote: »Hey this is ESO so we have to have some type of lawyers playing this game you know somebody who can get ahold of the Better Business Bureau and let THEM know the kind of *** businesses THIS company has I mean I want my *** money back if I could have just waited couple weeks couple months and got it for free for a *** exploit I wouldn't had to spend 70 *** dollars
DaveMoeDee wrote: »Nordic__Knights wrote: »Hey this is ESO so we have to have some type of lawyers playing this game you know somebody who can get ahold of the Better Business Bureau and let THEM know the kind of *** businesses THIS company has I mean I want my *** money back if I could have just waited couple weeks couple months and got it for free for a *** exploit I wouldn't had to spend 70 *** dollars
You think the BBB would take that complaint seriously? There is nothing that ZOS is doing in this incident that is being done in bad faith. Deleting the characters of people who created them in good faith would be far more reasonable grounds for a complaint than them taking the hit on freebies due to exploits.
Where are you that you had to spend $70 to get access to Necro? It didn't cost $70 just to get necro in the US and I doubt it cost that in Canada. I have no idea about Mexico, but the BBB only covers NA afaik If you spent $70, it was for added stuff that people didn't get during the bug. The chapter cost $40, though there were plenty of discounts available on preorder.
January1171 wrote: »The problem with this is that allowing these players to continue playing their necros makes players who bought the expansion feel taken advantage of for paying when they could've gotten the necro for free.
By this point, whatever players may have thought when they initially created the necro, it is obvious that it is a bug. Players who continue to play with their necros they shouldn't have are continuing to exploit the bug, which is very clearly against the TOS. If ZOS won't stand by their TOS, why should we? This undermines customer faith in ZOS and ESO.
I'm not saying players who created necros without paying for the content should be banned, as that would be extreme. But as it is, by doing nothing to restrict their access to those characters, ZOS is conveying a message that the TOS doesn't actually matter and exploiting bugs is fine. It leaves a bad taste in the mouth for players, like myself, who aren't getting the same advantages as someone exploiting the game and breaking TOS.
@ZOS_GinaBruno Can you please pass this along to the relevant team? Thank you
DaveMoeDee wrote: »Nordic__Knights wrote: »Hey this is ESO so we have to have some type of lawyers playing this game you know somebody who can get ahold of the Better Business Bureau and let THEM know the kind of *** businesses THIS company has I mean I want my *** money back if I could have just waited couple weeks couple months and got it for free for a *** exploit I wouldn't had to spend 70 *** dollars
You think the BBB would take that complaint seriously? There is nothing that ZOS is doing in this incident that is being done in bad faith. Deleting the characters of people who created them in good faith would be far more reasonable grounds for a complaint than them taking the hit on freebies due to exploits.
Where are you that you had to spend $70 to get access to Necro? It didn't cost $70 just to get necro in the US and I doubt it cost that in Canada. I have no idea about Mexico, but the BBB only covers NA afaik If you spent $70, it was for added stuff that people didn't get during the bug. The chapter cost $40, though there were plenty of discounts available on preorder.
Nordic__Knights wrote: »January1171 wrote: »The problem with this is that allowing these players to continue playing their necros makes players who bought the expansion feel taken advantage of for paying when they could've gotten the necro for free.
By this point, whatever players may have thought when they initially created the necro, it is obvious that it is a bug. Players who continue to play with their necros they shouldn't have are continuing to exploit the bug, which is very clearly against the TOS. If ZOS won't stand by their TOS, why should we? This undermines customer faith in ZOS and ESO.
I'm not saying players who created necros without paying for the content should be banned, as that would be extreme. But as it is, by doing nothing to restrict their access to those characters, ZOS is conveying a message that the TOS doesn't actually matter and exploiting bugs is fine. It leaves a bad taste in the mouth for players, like myself, who aren't getting the same advantages as someone exploiting the game and breaking TOS.
@ZOS_GinaBruno Can you please pass this along to the relevant team? Thank you
You hit it right on the head man you said it just what it is it has nothing to do with nothing except for fairness you don't continue to allow and support bugs accidental or not to keep the characters in use is to support the bug and why you're supporting that bug it will always be an exploit being used
DaveMoeDee wrote: »Nordic__Knights wrote: »Hey this is ESO so we have to have some type of lawyers playing this game you know somebody who can get ahold of the Better Business Bureau and let THEM know the kind of *** businesses THIS company has I mean I want my *** money back if I could have just waited couple weeks couple months and got it for free for a *** exploit I wouldn't had to spend 70 *** dollars
You think the BBB would take that complaint seriously? There is nothing that ZOS is doing in this incident that is being done in bad faith. Deleting the characters of people who created them in good faith would be far more reasonable grounds for a complaint than them taking the hit on freebies due to exploits.
Where are you that you had to spend $70 to get access to Necro? It didn't cost $70 just to get necro in the US and I doubt it cost that in Canada. I have no idea about Mexico, but the BBB only covers NA afaik If you spent $70, it was for added stuff that people didn't get during the bug. The chapter cost $40, though there were plenty of discounts available on preorder.
Nordic__Knights wrote: »DaveMoeDee wrote: »Nordic__Knights wrote: »Hey this is ESO so we have to have some type of lawyers playing this game you know somebody who can get ahold of the Better Business Bureau and let THEM know the kind of *** businesses THIS company has I mean I want my *** money back if I could have just waited couple weeks couple months and got it for free for a *** exploit I wouldn't had to spend 70 *** dollars
You think the BBB would take that complaint seriously? There is nothing that ZOS is doing in this incident that is being done in bad faith. Deleting the characters of people who created them in good faith would be far more reasonable grounds for a complaint than them taking the hit on freebies due to exploits.
Where are you that you had to spend $70 to get access to Necro? It didn't cost $70 just to get necro in the US and I doubt it cost that in Canada. I have no idea about Mexico, but the BBB only covers NA afaik If you spent $70, it was for added stuff that people didn't get during the bug. The chapter cost $40, though there were plenty of discounts available on preorder.
And how do you see them allowing something that goes against their own terms of service based on if we find a bug or glitch or any of that we are not to use it we are to report it based on their own terms of service but yet people used it and now are taking advantage of an item for free that other customers have had to pay for and non-paying customers are restricted from using I think the Better Business Bureau will be all over it
Following their terms of service would be good faith not following them is in bad faith to paying customers that they actually support and stand behind what they say within them to begin with
itscompton wrote: »Nice how quickly they can push a fix for something when it's directly costing them money, meanwhile my Templar is running on foot from Chalman to Bloodmayne because I got in a fight 15 minutes ago and I'm still stuck in combat.
PC always gets the best stuff. Constant twitch drops, free necromancer. Let console get free necro with gamebreaker patch too.
itscompton wrote: »Nice how quickly they can push a fix for something when it's directly costing them money
Reistr_the_Unbroken wrote: »DaveMoeDee wrote: »Nordic__Knights wrote: »Hey this is ESO so we have to have some type of lawyers playing this game you know somebody who can get ahold of the Better Business Bureau and let THEM know the kind of *** businesses THIS company has I mean I want my *** money back if I could have just waited couple weeks couple months and got it for free for a *** exploit I wouldn't had to spend 70 *** dollars
You think the BBB would take that complaint seriously? There is nothing that ZOS is doing in this incident that is being done in bad faith. Deleting the characters of people who created them in good faith would be far more reasonable grounds for a complaint than them taking the hit on freebies due to exploits.
Where are you that you had to spend $70 to get access to Necro? It didn't cost $70 just to get necro in the US and I doubt it cost that in Canada. I have no idea about Mexico, but the BBB only covers NA afaik If you spent $70, it was for added stuff that people didn't get during the bug. The chapter cost $40, though there were plenty of discounts available on preorder.
Regardless of price, they still exploited, and no they should not be able to get off Scott free
JumpmanLane wrote: »Reistr_the_Unbroken wrote: »DaveMoeDee wrote: »Nordic__Knights wrote: »Hey this is ESO so we have to have some type of lawyers playing this game you know somebody who can get ahold of the Better Business Bureau and let THEM know the kind of *** businesses THIS company has I mean I want my *** money back if I could have just waited couple weeks couple months and got it for free for a *** exploit I wouldn't had to spend 70 *** dollars
You think the BBB would take that complaint seriously? There is nothing that ZOS is doing in this incident that is being done in bad faith. Deleting the characters of people who created them in good faith would be far more reasonable grounds for a complaint than them taking the hit on freebies due to exploits.
Where are you that you had to spend $70 to get access to Necro? It didn't cost $70 just to get necro in the US and I doubt it cost that in Canada. I have no idea about Mexico, but the BBB only covers NA afaik If you spent $70, it was for added stuff that people didn't get during the bug. The chapter cost $40, though there were plenty of discounts available on preorder.
Regardless of price, they still exploited, and no they should not be able to get off Scott free
I’ve never understood how ZOS DEIGNED to punish anyone for bugs the leave unfixed in the game for however it remains in the game.
Punish the coders. Punish the tech team assigned to bug fixes. Punish the in house testers who missed the bugs. Hold your team to a higher standard.
Yet, to punish someone doing something the game allows them to do?...when you won’t fix bugs for years on end...smacks of mediocrity to me.
DaveMoeDee wrote: »Nordic__Knights wrote: »Hey this is ESO so we have to have some type of lawyers playing this game you know somebody who can get ahold of the Better Business Bureau and let THEM know the kind of *** businesses THIS company has I mean I want my *** money back if I could have just waited couple weeks couple months and got it for free for a *** exploit I wouldn't had to spend 70 *** dollars
You think the BBB would take that complaint seriously? There is nothing that ZOS is doing in this incident that is being done in bad faith. Deleting the characters of people who created them in good faith would be far more reasonable grounds for a complaint than them taking the hit on freebies due to exploits.
Where are you that you had to spend $70 to get access to Necro? It didn't cost $70 just to get necro in the US and I doubt it cost that in Canada. I have no idea about Mexico, but the BBB only covers NA afaik If you spent $70, it was for added stuff that people didn't get during the bug. The chapter cost $40, though there were plenty of discounts available on preorder.
DaveMoeDee wrote: »itscompton wrote: »Nice how quickly they can push a fix for something when it's directly costing them money, meanwhile my Templar is running on foot from Chalman to Bloodmayne because I got in a fight 15 minutes ago and I'm still stuck in combat.
They can fix something quickly when it is easy to fix.
Raiden_Gekkou wrote: »DaveMoeDee wrote: »itscompton wrote: »Nice how quickly they can push a fix for something when it's directly costing them money, meanwhile my Templar is running on foot from Chalman to Bloodmayne because I got in a fight 15 minutes ago and I'm still stuck in combat.
They can fix something quickly when it is easy to fix.
Why are glitches that help us 99% of the easy fixes while the ones that annoy us take forever?
It's fixed now people, stop the whining
Do you feel bad because you had to pay for something and some people got it for free? Cry me a river pls
Didn't see any news about Necromancers becoming free and I think is weird.
People on guild chat are reporting being able to create and play with Necromancers but can't go to Elsweyr.
And I had a guild member trying in a second account without Elsweyr and succeeded. Is it a bug or a feature?
Nordic__Knights wrote: »it's not really the money it's the principle I mean I could have just waiting exploited their game and got it for free instead of being a valid paying customer I guess 5 years of paying time to make up since it's okay to hit them up early and say why I didn't know about it and still have it for free
ZOS_GinaBruno wrote: »Yes temp banning players who are returning and havent played the game for awhile and don't know that necromancers are part of paid content. Smart.Sandman929 wrote: »lordrichter wrote: »It will be interesting to see what ZOS does...
Delete the toons and temp ban the accounts. Might seem severe but I'm not a fan of the "my exploiting is ZOS's fault" attitude.
Just to confirm, we won't be deleting the characters or banning accounts for this.