Maintenance for the week of December 15:
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

PLEASE Announce Estimated Down Time

  • Bunzaga_ESO
    Bunzaga_ESO
    ✭✭✭
    Guess I'll be watching netflix tonight :D
  • Mace
    Mace
    ✭✭
    I think the amount of nerd rage they'll receive over not stating an ETA is heavily, heavily outweighed by the amount of nerd rage they'll receive over announcing an ETA and then failing to meet it.

    Agreed.
    A time frame is nice but I'm sure they would've given one if they knew.

    Better to be sure of what they're dealing with than missing a server up ETA.

    Hope its up soon though
    Masce
  • Phyrdrin
    Phyrdrin
    ✭✭✭✭
    Newks28 wrote: »
    Phyrdrin wrote: »
    Guys - you are looking at this situation all wrong. This is a chance for us to skill up our forum points and earn some badges on here. Relax. As @Taven said - they probably can't make heads or tails of the situation. Give them some time to figure out "what broke this time?"

    Get off their nuts dude.. wow lmao

    Wasn't aware I was on their nuts in the first place. The only nuts I'm on are Molag Balls :3
    "Surprise me. Say something intelligent."
  • Alyrn_Grey
    Alyrn_Grey
    ✭✭✭
    Yep if you insist on an estimate I'm sure that they can tell us all 10 AM Eastern. there you have an estimate on when the game will be back up. ::rolleyes::
  • Nohvin
    Nohvin
    If you're not a fan- why are you here?

    fan = / = fanboi

    Distinction.

    Edit: *** emoticons...
    Edited by Nohvin on April 13, 2014 4:52AM
  • slude
    slude
    Yes!!! Servers are back up!!!! Get back in!
  • Phyrdrin
    Phyrdrin
    ✭✭✭✭
    We currently don't have an ETA, but go ahead and stay up and wait for us to get you one. We hope to have an ETA on our ETA soon, perhaps. We seriously have no idea what we're doing, and haven't since beta. Don't worry, we will be free to play in a few months. Until then:
    Us---->( >^'_^)='3(_o_)<----your rear end.

    @Newks28 - now this counts as being on someone's nuts xD

    "Surprise me. Say something intelligent."
  • Mace
    Mace
    ✭✭
    slude wrote: »
    Yes!!! Servers are back up!!!! Get back in!
    Lies!

    Masce
  • RedMiniStapler
    RedMiniStapler
    ✭✭✭
    slude wrote: »
    Yes!!! Servers are back up!!!! Get back in!

    you evil person!
  • rrcottinb14_ESO
    Newks28 wrote: »
    Umm no, it has been longer than 20 minutes.. Going on 2 hours

    Ok... 23 minutes...

    http://forums.elderscrollsonline.com/discussion/comment/613503
  • Newks28
    Newks28
    I think the amount of nerd rage they'll receive over not stating an ETA is heavily, heavily outweighed by the amount of nerd rage they'll receive over announcing an ETA and then failing to meet it.

    You're a nerd.
  • Phyrdrin
    Phyrdrin
    ✭✭✭✭
    slude wrote: »
    Phyrdrin wrote: »
    Guys - you are looking at this situation all wrong. This is a chance for us to skill up our forum points and earn some badges on here. Relax. As @Taven said - they probably can't make heads or tails of the situation. Give them some time to figure out "what broke this time?"

    Hahaha! Lulz!

    I love it....so true! Too buzzed to go to bed right now. Time to pad those stats!

    Glad someone agrees :) For this miracle, I will give you an "insightful".
    "Surprise me. Say something intelligent."
  • BeeK
    BeeK
    The gold spammers are losing valuable business. :D
  • Nyphrodelub17_ESO
    Nyphrodelub17_ESO
    Soul Shriven
    Yeah, it would be nice to have an eta. But what I have a problem with is this: who the hell shuts down for maintenance on a Saturday night?!?!?!? Wouldn't it make a little more sense to do this on a Sunday, starting somewhere around 1:00am and going on from there? I guarantee it would go over a lot smoother with the community. I, for one, am really pissed off about this. Saturday night is my down time: no dinner, no laundry, no getting anything for everybody, you know Mom stuff ? And it's when everyone in the house KNOWS it's my time and to leave me alone. But what about people who work M-F and need to be in bed early? The weekend might be the only chance they have to stay up late and play. You screwed the pooch on this one Zen.
  • Lychmaster
    Lychmaster
    Soul Shriven
    teonimesic wrote: »
    @ZOS_GinaBruno If there is something i learnt during 8 years of software development, is that often it is more important to say whats going on and give people bad news, than to say nothing and leave everyone with high expectations and not be able to deliver them.

    Also, as a developer, i've never seen a bug that an entire team of developers can't squash together in less than 4 hours. So my advice? Just say its gonna take the highest amount of time recorded for ZoS developers to fix a bug (they should keep tabs on how long it takes to develop features/fix bugs) and be done with it.

    If I client calls me in the middle of the night saying his software stopped working, or has a serious vunerability that needs fixing ASAP, I am NOT ALLOWED to not give him an ETA. Really, if I don't, I lose my client forever. So I just give him some random big time range in which Im confident i can fix almost any possible bug, and hope for the best. Most of the time im able to fix it in less than what I said, and my clients actually get happy because I did such a great job!! And if I happen to not be able to fix it in time, I apologize and give another ETA for him. If it was my fault to begin with, I also give him a discount or don't charge for maintenance hours.

    Edit.: Oh yes, almost forgot: I also inform him that the issue was correctly fixed, and promise he will never have the same problem again (at least not the same one). I also deliver a decent technical document describing exactly what the problem was and how it was fixed.

    I absolutely agree with you (since I've been in the IT scene for 20 years now)

    I would like to see some compensation gametime on our accounts for all this downtimes, it'll be a nice touch :)
  • Newks28
    Newks28
    Phyrdrin wrote: »
    We currently don't have an ETA, but go ahead and stay up and wait for us to get you one. We hope to have an ETA on our ETA soon, perhaps. We seriously have no idea what we're doing, and haven't since beta. Don't worry, we will be free to play in a few months. Until then:
    Us---->( >^'_^)='3(_o_)<----your rear end.

    @Newks28 - now this counts as being on someone's nuts xD

    lol
  • slude
    slude
    Newks28 wrote: »
    I think the amount of nerd rage they'll receive over not stating an ETA is heavily, heavily outweighed by the amount of nerd rage they'll receive over announcing an ETA and then failing to meet it.

    You're a nerd.

    Really.....I mean who italicizes! NERD!

  • blackgrendel
    Another maintenance at a really inconvenient time. Gee thanks Zos.
    Edited by blackgrendel on April 13, 2014 5:00AM
  • Newks28
    Newks28
    Newks28 wrote: »
    Umm no, it has been longer than 20 minutes.. Going on 2 hours

    Ok... 23 minutes...

    http://forums.elderscrollsonline.com/discussion/comment/613503

    Um, wrong.
  • Phyrdrin
    Phyrdrin
    ✭✭✭✭
    BeeK wrote: »
    The gold spammers are losing valuable business. :D

    I'm sure once we log back in we'll be bombarded with their fan mail. Personally, I have 1 thing to say on the subject:

    "My mailbox is ready."

    "Surprise me. Say something intelligent."
  • slude
    slude
    Phyrdrin wrote: »
    slude wrote: »
    Phyrdrin wrote: »
    Guys - you are looking at this situation all wrong. This is a chance for us to skill up our forum points and earn some badges on here. Relax. As @Taven said - they probably can't make heads or tails of the situation. Give them some time to figure out "what broke this time?"

    Hahaha! Lulz!

    I love it....so true! Too buzzed to go to bed right now. Time to pad those stats!

    Glad someone agrees :) For this miracle, I will give you an "insightful".

    And you sir...deserve an Awesome!
  • Newks28
    Newks28
    Newks28 wrote: »
    Newks28 wrote: »
    Umm no, it has been longer than 20 minutes.. Going on 2 hours

    Ok... 23 minutes...

    http://forums.elderscrollsonline.com/discussion/comment/613503

    Um, wrong.

    Problems w/ zoning and login were going on long before these idiots recognized the issue to bring down servers.
  • Winke
    Winke
    ✭✭✭
    BeeK wrote: »
    The gold spammers are losing valuable business. :D

    prob just logged onto EU server :smile:

    :: Winke::Breton Templar::Merchant::
    ::Koke::Argonian Dragon Knight:: Bard::
    The Obsidian Brotherhood
    "Eldest, that's what I am...he remembers the first raindrop and the first acorn...he knew the dark under the stars when it was fearless — before the Dark Lord came from Outside.."
  • Phyrdrin
    Phyrdrin
    ✭✭✭✭
    slude wrote: »
    Phyrdrin wrote: »
    slude wrote: »
    Phyrdrin wrote: »
    Guys - you are looking at this situation all wrong. This is a chance for us to skill up our forum points and earn some badges on here. Relax. As @Taven said - they probably can't make heads or tails of the situation. Give them some time to figure out "what broke this time?"

    Hahaha! Lulz!

    I love it....so true! Too buzzed to go to bed right now. Time to pad those stats!

    Glad someone agrees :) For this miracle, I will give you an "insightful".

    And you sir...deserve an Awesome!

    *Curtsies*
    "Surprise me. Say something intelligent."
  • StarlightMiss
    Yeah, it would be nice to have an eta. But what I have a problem with is this: who the hell shuts down for maintenance on a Saturday night?!?!?!? Wouldn't it make a little more sense to do this on a Sunday, starting somewhere around 1:00am and going on from there? I guarantee it would go over a lot smoother with the community. I, for one, am really pissed off about this. Saturday night is my down time: no dinner, no laundry, no getting anything for everybody, you know Mom stuff ? And it's when everyone in the house KNOWS it's my time and to leave me alone. But what about people who work M-F and need to be in bed early? The weekend might be the only chance they have to stay up late and play. You screwed the pooch on this one Zen.
    I can understand this, but they did have a lot of emergency issues they had to work through.
  • Lomaxxx1337
    Lomaxxx1337
    Soul Shriven
    Everyone is so hostile towards ESO maintainence. The only thing I was caught off guard from and still am really, is the "free" 30 days of game time that you have to get through paying and then getting a refund back. Other than that, love the game.
  • Nohvin
    Nohvin
    Newks28 wrote: »
    Newks28 wrote: »
    Newks28 wrote: »
    Umm no, it has been longer than 20 minutes.. Going on 2 hours

    Ok... 23 minutes...

    http://forums.elderscrollsonline.com/discussion/comment/613503

    Um, wrong.

    Problems w/ zoning and login were going on long before these idiots recognized the issue to bring down servers.

    Like last night for example. Early this morning would have been the time to fix these issues. Because they're pre-existing problems.

    Edit: When I say early, I mean like 3 or 4 AM
    Edited by Nohvin on April 13, 2014 5:03AM
  • aegis156
    aegis156
    ✭✭
    just as soon as they figure enough people have given up and gone to bed, to lessen the load on the servers. Midnight pacific is my guess. Usually slows down considerably at that point of the night and the server will be back to its happy self and zen will take credit for doing something.... when all they did was shut them down and bring them back up after the peak.

    Most mmos do this type of string you along bull. They never admit it's server overload.. cause they won't spend money to add capacity when they know a month from now it just won't be a problem anymore.

    If that is the case then in 19 days the problem should cease to exist altogether then.
  • Newks28
    Newks28
    Nohvin wrote: »
    Newks28 wrote: »
    Newks28 wrote: »
    Newks28 wrote: »
    Umm no, it has been longer than 20 minutes.. Going on 2 hours

    Ok... 23 minutes...

    http://forums.elderscrollsonline.com/discussion/comment/613503

    Um, wrong.

    Problems w/ zoning and login were going on long before these idiots recognized the issue to bring down servers.

    Like last night for example. Early this morning would have been the time to fix these issues. Because they're pre-existing problems.

    Edit: When I say early, I mean like 3 or 4 AM

    Concur!
  • michaelpatrickjonesnub18_ESO
    If you click on your Lord of the Rings launcher right now it says:

    ----
    Scheduled Server Downtime: 7:00 - 12:00 PM Eastern (-4 GMT) Monday, April 14th
    ----

    Learn from the best.
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