Maintenance for the week of April 6:
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.

How can you justify this? Maintenance on a FRIDAY NIGHT?

  • Arolin
    Arolin
    Soul Shriven
    I am from Australia and I am annoyed too, I don't expect a different time, but please not on Friday or Satuday morning, there are 7 mornings a week, drop friday NOW.
  • WhiteScythe
    WhiteScythe
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    HOORAY! It's back on now we can stop our mad ranting and carrying on. :D
    NA-PC Daggerfall Covenant #dcforlife
    WTB OCEANIC SERVER -- because 250+ MS is UNPLAYABLE
    ESO+ Officially DEAD 2025
    WHY do we NOT have cross platform servers in 2025?
  • DanteYoda
    DanteYoda
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    djodars wrote: »
    What is an Oceanic?

    Some place they have less wars and the Economy is a lot better.
  • Hyperventilate
    Hyperventilate
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    DanteYoda wrote: »
    Also, everyone realizes that the maintenance is 8:00 AM... right? Not sure where this "friday night" talk is coming from unless it's a different timezone compensation.

    Friday night here in Australia, you know the whole reason the thread was created for..

    Please read the bottom of my post. I mentioned time zone compensation. I doubt you (nor anyone else in the world) has memorized time zones & their relation to your own.

    :)

  • shunex
    shunex
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    as per normal mmo style no company cares about the oceanic game community, to them all we are is a paycheck. if they actually cared they would have a oceanic, European, and a american mega server. or at the very least stop having downtime on a primetime friday night or week end.
    Shunex - VR14 Templar - Heal Slave
    Guild Of Shadows
  • babylon
    babylon
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    This thread isn't getting many any educated naysayers on the plus side, so getting no real negatives to moving the maintenance times to something better for Oceanics :3

    Do it ZOS - these other guys are just trying to be mean and lord it over others.
    Edited by babylon on April 11, 2014 1:28PM
  • valen741
    valen741
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    djodars wrote: »
    What is an Oceanic?

    Bieber? Is that you mate? lol
    Edited by valen741 on April 11, 2014 1:28PM
  • KevLit0352_ESO
    KevLit0352_ESO
    Soul Shriven
    Halefire wrote: »
    They need to let everyone know how long it's going to be down for, to their server status posts.
    But there is never a set amount of time it will take, and if they say it will take 2 hours and it ends up taking more time to complete, people throw hissy-fits and threaten to quit the game.

  • randomaffliction66
    randomaffliction66
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    valen741 wrote: »
    So we all payed good money for this game, including a LOT of people in the Oceanic region.

    How the HELL do you justify taking the game down for maintenance at 10PM on a Friday night for us?

    I just can't describe how disappointed I am in you right now Zenimax. I would've thought you'd actually look after your customers and actually allow them to have a decent play session on a Friday night.

    This NEEDS to be addressed and I can't see the oceanic population backing down on this one guy's. Seriously... Get it together before you lose a whole bunch of subscribers... Really pathetic...

    The only thing that needs to be addressed is that people like you can't comprehend that this is a brand new mmo, honestly they should bring the servers down a lot more to fix the issues that they have, and most mmos would do just that regardless of what day or time it happens to be.


    If there is a problem it should be fixed, they're going slowly enough with fixes because people like you complain so much, go back to your xbox if you can't handle down time, it's the nature of the beast when it comes to mmos.
    Brave New World.
  • DanteYoda
    DanteYoda
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    Ceresin wrote: »
    HOORAY! It's back on now we can stop our mad ranting and carrying on. :D
    Great we can play now, at 11:30pm sounds great...not
  • valen741
    valen741
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    valen741 wrote: »
    So we all payed good money for this game, including a LOT of people in the Oceanic region.

    How the HELL do you justify taking the game down for maintenance at 10PM on a Friday night for us?

    I just can't describe how disappointed I am in you right now Zenimax. I would've thought you'd actually look after your customers and actually allow them to have a decent play session on a Friday night.

    This NEEDS to be addressed and I can't see the oceanic population backing down on this one guy's. Seriously... Get it together before you lose a whole bunch of subscribers... Really pathetic...

    The only thing that needs to be addressed is that people like you can't comprehend that this is a brand new mmo, honestly they should bring the servers down a lot more to fix the issues that they have, and most mmos would do just that regardless of what day or time it happens to be.


    If there is a problem it should be fixed, they're going slowly enough with fixes because people like you complain so much, go back to your xbox if you can't handle down time, it's the nature of the beast when it comes to mmos.



    Oh dear... Another one...
  • Shanna
    Shanna
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    yay, i get to start my timers before i leave for work :)
    This is all part of the game.
  • Mawgrim
    Mawgrim
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    Dev wrote: »
    Rippah wrote: »
    why don't you show the same courtesy to oceanic gamers & support them too?

    Have you not seen these forums? We don't support the person right next to us, why on earth do you think we would support a region for which a lot of us don't even know?

    Now I would agree that region based servers should actually be within that region.

    However I do not agree that the window should be changed. I actually think its a good time, as it would mean a fresh server restart right before the weekend for the primary server audience.

    Don't think of this as an anti-oceanic perspective, but I prefer the idea that servers for NA have schedules based on NA times.

    If ZOS can show the data that says definitively that this period is the best time to conduct critical server maintenance that will inconvenience the least amount of players right before a heavy peak period (i.e. the weekend), then I think that many players in the Australasian timezones will gladly simmer down and simply find ways to deal with not being able to play.

    However, I don't think that the server population data used to determine the best maintenance times can ever support the position that a Friday night anywhere on the planet has the least amount of people on a game server.
  • Ri_Dariit
    Ri_Dariit
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    valen741 wrote: »
    djodars wrote: »
    What is an Oceanic?

    Bieber? Is that you mate? lol

    No, This one must acquire a human heart, skull, bones, and flesh. Ri'Dariit then will make a circle with candles and commence the Black Sacrament. This one forgot the Nightshade, troublesome problem this is.
    Fusozay Var VarJaji kor nirni. Ri'Dariit ahnurr shir Gouranga an vasa rid-t'har.
  • Eldaas
    Eldaas
    Soul Shriven
    I can't say I've read the entire thread worth of responses, but I think everyone here seems to be missing a key point.

    This downtime on the NA server is during European offpeak. The Europeans have their own server which gets its own maintenance during their own offpeak. If they held this maintenance 4, or even 5 hours later, it would avoid screwing over both the Oceanic and North American regions, who have no choice but to play on NA servers.

    It just seems to me that this clearly wasn't thought through, as it still looks to benefit European players more than it does those who actually play on the NA servers. For those of us around the GMT+8 and GMT+9 mark (Perth, Singapore, Hong Kong, Japan, South Korea, Philippines, Indonesia, Malaysia, etc) this maintenance is set to cover the entirety of our peak time. You've just chopped out a whole region of the world who doesn't otherwise get reasonable access to the game. GG.
  • SK1TZ0FR3N1K
    SK1TZ0FR3N1K
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    babylon wrote: »
    America always comes first.

    LMAO no.....the home location of the server always comes first. If it was located in Australia, and had more Oceanic players than NA players, then it would be based on your times, not NA times.

    We're asking for some reasonable consideration, why are you being so hardheaded about this. It's a reasonable request, and here you are being unreasonable.

    I'm actually not being hardheaded about your request for consideration. I think you should have your own server, not just agreeable maintenance times. I never said otherwise.

    No one in this forum thinks there should only be an NA server, based on our times. I would much rather you have an Oceanic server, and the EU have their own server, and Asia with it's own server, and South America with it's own server. And each of those servers with their own forums. Most of us would probably prefer it that way. That's not the question here.

    What I said was, that where the server is("the home location of the server always comes first"), is where the times are going to be based. Flat and simple. Now if that's me being hardheaded mate, then I'm sorry that you're a little softheaded. Because here, that's called being straightforward and to the point. You know us American's are all rude and brash.



    “There are three kinds of men. The ones that learn by readin’. The few who learn by observation. The rest of them have to pee on the electric fence for themselves.” -Will Rogers
  • Heishi
    Heishi
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    Personally, I'm glad maintenance is on Friday so that things can be cleaned up and fixed for the impending weekend. The timing is unfortunate for the Oceanic people, though this is reminiscent of the EU people complaining about maintenance during their prime time. The maintenance has to go somewhere, someone is going to have it in their prime because it's a global game and countries exist in every timezone
    And so did many brave men, women, and beast fall to the end of Beta, never to be heard from again. All that is left, is whispers of the adventures they had.
  • metaldrummer1962b14a_ESO
    According to the trolls on other sites, we paying customers do not need to know the "why" for anything.....lol
  • babylon
    babylon
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    babylon wrote: »
    America always comes first.

    LMAO no.....the home location of the server always comes first. If it was located in Australia, and had more Oceanic players than NA players, then it would be based on your times, not NA times.

    We're asking for some reasonable consideration, why are you being so hardheaded about this. It's a reasonable request, and here you are being unreasonable.

    I'm actually not being hardheaded about your request for consideration. I think you should have your own server, not just agreeable maintenance times. I never said otherwise.

    No one in this forum thinks there should only be an NA server, based on our times. I would much rather you have an Oceanic server, and the EU have their own server, and Asia with it's own server, and South America with it's own server. And each of those servers with their own forums. Most of us would probably prefer it that way. That's not the question here.

    What I said was, that where the server is("the home location of the server always comes first"), is where the times are going to be based. Flat and simple. Now if that's me being hardheaded mate, then I'm sorry that you're a little softheaded. Because here, that's called being straightforward and to the point. You know us American's are all rude and brash.


    The concept of compromise has flown right over your head, amazingly you're being hardheaded and softheaded at the same time, go you!
  • babylon
    babylon
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    Heishi wrote: »
    Personally, I'm glad maintenance is on Friday so that things can be cleaned up and fixed for the impending weekend. The timing is unfortunate for the Oceanic people, though this is reminiscent of the EU people complaining about maintenance during their prime time. The maintenance has to go somewhere, someone is going to have it in their prime because it's a global game and countries exist in every timezone

    No maintenance does not have to be on anyone's primetime - primetime being Friday night - they just need to shift maintenance to another day.
  • Basil_oz
    Basil_oz
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    DanteYoda wrote: »
    Also, everyone realizes that the maintenance is 8:00 AM... right? Not sure where this "friday night" talk is coming from unless it's a different timezone compensation.

    Friday night here in Australia, you know the whole reason the thread was created for..

    Please read the bottom of my post. I mentioned time zone compensation. I doubt you (nor anyone else in the world) has memorized time zones & their relation to your own.

    :)

    Actually, we do have to memorise the time zones!

    The reason being that basically all MMOs are based in the US so we often have to calculate when particular events are on in relation to our time frame and adjust depending on where the site is in the US.

    Something that the US players don't have to do as they tend to be the centre of the MMO server universe.

    That's why there is frustration from us lowly players in the sunny Pacific. It is a common (and often frustrating) part of gaming life, and each time it occurs it can stir emotions on forums when those in the universe's centre appear to treat this frustration with indifference and, sometimes, with a sense of arrogance.

    But, anyway, the server is back up, so let's head back to the land of Tamriel and do what we love to do! :#
    NA Mega-server
    Basilthwaite - male Nord Templar Ebonheart Pact (unwittingly looks like Hulk Hogan. Trying to find some bright gold breeches to match the persona.)

    Arwen Basilrond - female Wood Elf Nightblade Aldmeri Dominion (this character is smoken', but she's been advised to quite due to 'elf reasons!)

    Sir Basil Ozarian - male Imperial Dragonknight Daggerfall Covenant (this character is titled, but not entitled!)
  • Kainam
    Kainam
    valen741 wrote: »
    So we all payed good money for this game, including a LOT of people in the Oceanic region.

    How the HELL do you justify taking the game down for maintenance at 10PM on a Friday night for us?

    I just can't describe how disappointed I am in you right now Zenimax. I would've thought you'd actually look after your customers and actually allow them to have a decent play session on a Friday night.

    This NEEDS to be addressed and I can't see the oceanic population backing down on this one guy's. Seriously... Get it together before you lose a whole bunch of subscribers... Really pathetic...

    It's your retailer's fault.
    Don't forget the hundreds of voices that must be heard. This thread was closed, but we are still here.
  • djodars
    djodars
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    Is there something I don't understand here?

    Why in hell would you play on the NA servers in the first place? If the maintenance is at 8am in NA, it's between 8pm and 10pm in Australia...

    If you're on the EU servers, it would only be between 1pm to 3pm in Australia...

    Of course right now both servers are in NA but eventually, it will be way better in EU no?
  • valen741
    valen741
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    LOL you're exactly right! I purchased it directly from the TESO website!

    \o/
  • valen741
    valen741
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    djodars wrote: »
    Is there something I don't understand here?

    Why in hell would you play on the NA servers in the first place? If the maintenance is at 8am in NA, it's between 8pm and 10pm in Australia...

    If you're on the EU servers, it would only be between 1pm to 3pm in Australia...

    Of course right now both servers are in NA but eventually, it will be way better in EU no?

    OMG... Please try reading the thread before making yourself look silly... This has been answered a number of times here already... And if you have any idea about how the internet connects together you'd know this is a ridiculous solution...
  • Dev
    Dev
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    valen741 wrote: »
    How the HELL do you justify taking the game down for maintenance at 10PM on a Friday night for us?
    It is the North America server. It is based on North American player schedules.
    8AM EDT is perfect for that target as it gives a restart to the servers before the weekend rush for that player base. Setting the maintenance earlier by 6 hours (2am EDT) could be ok in my opinion, but any later and your in the daytime of the primary audience (Not a good idea, in my opinion)

    valen741 wrote: »
    I would've thought you'd actually look after your customers and actually allow them to have a decent play session on a Friday night.
    They do, for the target audience of the server for which that consumer base is allocated.

    Threats to leave are far too common, and in most civilized societies, you do not give in to fear tactics since it only promote more.

    Instead, why not speak to 20 of your friends and get them to play. Then have them speak to 20 of their friends to get them to play. Once the Oceanic player base is the 10-15% area, I would not be surprised if ZOS set up a Oceanic megaserver. Threats will get you nothing, where as bringing in a large consumer base will get you what your after.

  • valen741
    valen741
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    I'm sorry, where was the threat to leave?
    Again, perhaps try reading the thread before making yourself look silly...
  • liquid_wolf
    liquid_wolf
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    The servers are back up.

    It was emergency maintenance that doesn't appear to have lasted overly long. I'm hoping it helped clear a few things up.
  • djodars
    djodars
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    valen741 wrote: »
    OMG... Please try reading the thread before making yourself look silly... This has been answered a number of times here already... And if you have any idea about how the internet connects together you'd know this is a ridiculous solution...

    Damn, you sound pretty mad... Why don't you answer my question instead of venting to me for no reasons... I don't think I've attacked you or Oceanic players in general...

    I'm exactly trying to do that, inform myself of the situation. I don't have a reason to, my game is playing perfectly but I want to.
  • Dev
    Dev
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    valen741 wrote: »
    I'm sorry, where was the threat to leave?
    Again, perhaps try reading the thread before making yourself look silly...
    LMAO, try your opening post, last paragraph. Here I will quote it to you since you seemed to forgotten:
    valen741 wrote: »
    This NEEDS to be addressed and I can't see the oceanic population backing down on this one guy's. Seriously... Get it together before you lose a whole bunch of subscribers... Really pathetic...
    the bold part is a threat. It is basically giving an ultimatum that they need to do something or else.

    Clearly I read the thread, and the only person who would look silly in this is a person who forgets what they started the thread on. :smiley:
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