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• PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT) https://forums.elderscrollsonline.com/en/discussion/682784

Temporary Access Codes

  • LeonAxel
    LeonAxel
    I don't know why the hell they don't just register the system your using instead of the IP address. Other games such as STO use that and It works great.
  • Zershar_Vemod
    Zershar_Vemod
    ✭✭✭✭✭
    We should have just had authenticators in my opinion..
    Edited by Zershar_Vemod on April 10, 2014 9:20PM
    House Nyssara (NA)
    Black Market Traders
    Order of the Lamp Post
    Thorn Brigade
    VR15 Nightblade Vampire
  • scarawen
    scarawen
    Soul Shriven
    At this point, I'm willing to risk having my account stolen, if I could just play.
  • Nigredo
    Nigredo
    O.o it finally let me log in..
    oh yay...
    Account- Canceled
    Reason: Access Code Email Never Shows up, Customer Service Seems to think restarting my computer is going to fix it, General Ignorance, Lack of Proper Customer Service, Writing the 80$ off on my tax return as charity since i should have just handed my money to a street walker, at least she would have finished me off..
  • scarawen
    scarawen
    Soul Shriven
    Thanks for the heads up. I just tried and got in as well.
  • PhoKing
    PhoKing
    When are they going to fix this crap? I can't log in at all today. They already charged my credit card.
  • PhoKing
    PhoKing
    guess I got an email about my first post but no email for access code
  • brokerxxx4eb17_ESO
    *** game from *** company. Why I cant play at game, without your *** activations codes. It can not be a problem, if YOU SEND YOUR RETADED CODE TO MY E-MAIL, BUT THERE ARE NO ANY CODES, SO EXPLAIN ME, HOW I CAN PLAY AT YOUR RETADED GAME?
  • brokerxxx4eb17_ESO
    I get the code, but even after I enter it; it says the attempt faile
    too!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • targetu
    targetu
    At least you're getting the codes. I'm continually locked out - in the past 5 days, they've sent the code one time - the rest of it I just keep trying over and over again, but no code ever sent. Ironically, once in a blue moon it will just let me in w/o a code, but then as soon as I log out, it's back to waiting for a code that never comes.

    <EDIT> - Adding to the irony, as soon as I made this post (my first on this forum) I received an email with the achievement of "first comment". So you can send me an email immediately about my post in the forum, but are completely incapable of sending one to access the game I paid for? nice...
    Edited by targetu on April 11, 2014 12:07AM
  • Prajna
    Prajna
    /rant
    This is a huge load of crap! I'm locked out of the only computer I ever play on and no code is being sent to my email. I can not play a game I'm paying a subscription for. This is total BS. Stupidest thing ever! Like the game but only have limited time to play and I'm not going to sub to something that I get locked out of constantly.
    Fix this crap!
    /rant off


  • Tulabelle
    Tulabelle
    I am having the same problem. I get the code so late I have to request a new one, rinse, repeat.
  • soulclaw
    soulclaw
    ✭✭✭
    Please fix this system. I was playing on EU, stopped to have dinner, went back to play again and was told that my computer was not authorized to log into my account and I was being sent an authorization code.

    Seriously?
    Sweetie, can you show us on the doll where the bad man from Blizzard touched you?



  • Tekken
    Tekken
    Soul Shriven
    I guess no one will need better account security if no one can even log in
  • TicToc
    TicToc
    ✭✭✭
    Ok, so this has been a problem for 2 days and it is not getting fixed? This is not a minor issue. It is preventing people from playing. If you don't know how to fix the problem, disable the feature until you do.
  • edgwardo
    edgwardo
    Soul Shriven
    I have never received any email with an access code.
    after receiving a support ticket email reply 4/09 I was able to login.
    4/10 not able to login again and reply to previous support email.
    when the new support email is received with numerous suggestions to try.
    I do none of the suggestions and am able to login.
    I wait logged in on the character screen for 15 minutes or more and log out.

    cannot login "this computer is not authorized to access this account."
    cannot login to the account I was just logged into on the same computer ?
  • DBHAShadow
    DBHAShadow
    ✭✭
    Made the mistake of buying new PC parts and putting together a new rig, gleefully installed ESO on my new PC hoping to get in, need a code. Still haven't received a single email, even from weeks prior. I'm disappointed this still hasn't been addressed.
    i'm not senDing sublIminal mEssages.
  • Jeralrik
    Jeralrik
    ✭✭✭
    I Think I may just have to wait till Zenimax gets the game in order to play, I've had no issues with logging in till this last update.

    Now every time I wish to play weather it be couple hours before I go to work and after work wanting to play I have to enter a code, I've had to enter a code 3 times in one day keeps saying it doesn't recognize my IP address.
    I use Comcast, I've had the same modem I'm not on a router hard wired into the modem no wireless and have had this modem for 3 years, can't believe Comcast recycles my IP address every couple hours that's just crazy.

    I'll go back to playing STO till this mess gets straightened out and there goes my free 30 days wasted, sigh!

    I logged on this morning and needed a new code waited 7 mins found the mail in my spam folder even though I have Betheda email sent to my inbox keeps going to spam, logged on this afternoon after waking my computer from it's hibernation and was asked to enter a new code, grrr. An guess what at 11:15pm EST I was asked to enter a new code wanted to play for abit before going to sleep, not worth it.

    Good Night all!
  • Sinks_In_Trees_Shade
    This is still not working.


    Every time I contact support they say the same thing.

    We are not getting the emails. They are not being sent.

  • Sinks_In_Trees_Shade
    scarawen wrote: »
    Does anyone know what percentage of players are having this problem? I'm feeling very ignored. I'm a patient person and willing to wait to have it fixed. But I need to know that the team recognizes this is broken and is actively fixing it. No emails after nearly 100 tries. Not even a 'we got your stinking ticket' email.

    I was also feeling very ignored. Support kept telling me the same thing. I dont know what else to do so I came here and found this thread. I cancelled my subscription until this is fixed.
    Edited by Sinks_In_Trees_Shade on April 11, 2014 3:38AM
  • Vladish
    Vladish
    ✭✭
    Maybe ZeniMax got tired of Elder Scrolls and in order to make sure people don't contact them demanding more, they want to make people ES [/end sarcasm]. On more serious note, it seems like they are committing a suicide as a company. They already pissed off thousands of people by preventing them from playing the game (subscription errors, etc.), but now they are alienating the part of community that got a chance to appreciate the game. In the end they are pissing everyone off and instead of salvaging what they can they are just adding fuel to the fire and let themselves roast.
  • raurosb14_ESO
    I agree with all of the above, their system is fubar'd , sell us some damn'd authenticators !! ive never in all the beta's nor the live game ever used another machine to play the game, yet it still cannot consistently recognize my machine,it does send the codes (they have yet to work), ill wait an hour then can log in normally with my password, but why should I have my time wasted?ive only got a few hours during the weekdays to play cause I gotta hit the hay to get ready for work in mornings so as much as I love this game, im not enjoying it so far, im prolly gonna cancel my subscription for awhile and play something else and maybe take a look back in a few months
  • megrampsrwb17_ESO
    I been trying for the last 3 hrs no email,funnily enough I got in once today by just trying to login again?
  • gnine86
    gnine86
    I haven't been able to log in since day 1 (march 30th?) I have contacted support 3 times and they tell me all the same worthless crap that i already know. i've played in 5 different betas on this computer and i always got emails from ESO and now every time i try to log in (which i haven't done successfully by the way) it keeps asking for an authorization code that i should be getting sent to my email which im not getting like a lot of you. i don't care if i had to put one in every time, but im not getting ANY emails. and i haven't had one minute of game time. this is such bullpoop.
  • DBHAShadow
    DBHAShadow
    ✭✭
    Vladish wrote: »
    Maybe ZeniMax got tired of Elder Scrolls and in order to make sure people don't contact them demanding more, they want to make people ES [/end sarcasm]. On more serious note, it seems like they are committing a suicide as a company. They already pissed off thousands of people by preventing them from playing the game (subscription errors, etc.), but now they are alienating the part of community that got a chance to appreciate the game. In the end they are pissing everyone off and instead of salvaging what they can they are just adding fuel to the fire and let themselves roast.

    Although I am having issues I'm not pissed off, people need to learn how to handle things better. No game, let alone an MMO is without it's share of issues at launch / post launch, I figure they're doing what they can and didn't expect to have this much to deal with out of the gate. Too many people jump on the "well this is f***ed" boat throwing negative comments everywhere, they aren't committing suicide, they aren't roasting themselves, WoW's launch was far from perfect, and look at it.

    i'm not senDing sublIminal mEssages.
  • Tac21
    Tac21
    Dear support give me a god dam email already i have tried 10 freakin times and wait enough time in between all of the attempts you have a seriously failed at the security thing!!!!!!!!!!!!!!!!!!
  • Vladish
    Vladish
    ✭✭
    DBHAShadow wrote: »
    Although I am having issues I'm not pissed off, people need to learn how to handle things better. No game, let alone an MMO is without it's share of issues at launch / post launch, I figure they're doing what they can and didn't expect to have this much to deal with out of the gate. Too many people jump on the "well this is f***ed" boat throwing negative comments everywhere, they aren't committing suicide, they aren't roasting themselves, WoW's launch was far from perfect, and look at it.

    Yes, but Wow is now what, 10 years old? Since their launch there have been hundreds of MMOs out, and that's a lot of time to learn based on other games. Some of the mistakes made by ZeniMax could have been forgiven 10 years ago, but should not have happened to this degree at this point. I mean hell, I am saying mistakes, but in truth a lot of those "mistakes" are conscious decisions of the company, that have backfired due to lack the foresight. And yes, the last statement is an assumption, but it's based on the way they are handling things since launch. The sad excuse of a support system, bugs that are persistent since early beta (some that I have reported myself back then, that remained), lack of updates and feedback from the company, new features that further hamper players (authenticator email that doesn't work properly). It feels like they just tried to cramp as much stuff as they could without properly thinking it through, applying it, or even testing it before execution. And yes, a lot of it is my own opinion BASED on their actions. There are issues associated with a new game launch, and there are issues associated with poor planning and poorer execution that at this point, should not have place from an established company such as ZeniMax.
  • legandbloodrin
    Has anything been done to fix this? I still am not receiving any access code e-mails.
  • DBHAShadow
    DBHAShadow
    ✭✭
    Vladish wrote: »
    DBHAShadow wrote: »
    Although I am having issues I'm not pissed off, people need to learn how to handle things better. No game, let alone an MMO is without it's share of issues at launch / post launch, I figure they're doing what they can and didn't expect to have this much to deal with out of the gate. Too many people jump on the "well this is f***ed" boat throwing negative comments everywhere, they aren't committing suicide, they aren't roasting themselves, WoW's launch was far from perfect, and look at it.

    Yes, but Wow is now what, 10 years old? Since their launch there have been hundreds of MMOs out, and that's a lot of time to learn based on other games. Some of the mistakes made by ZeniMax could have been forgiven 10 years ago, but should not have happened to this degree at this point. I mean hell, I am saying mistakes, but in truth a lot of those "mistakes" are conscious decisions of the company, that have backfired due to lack the foresight. And yes, the last statement is an assumption, but it's based on the way they are handling things since launch. The sad excuse of a support system, bugs that are persistent since early beta (some that I have reported myself back then, that remained), lack of updates and feedback from the company, new features that further hamper players (authenticator email that doesn't work properly). It feels like they just tried to cramp as much stuff as they could without properly thinking it through, applying it, or even testing it before execution. And yes, a lot of it is my own opinion BASED on their actions. There are issues associated with a new game launch, and there are issues associated with poor planning and poorer execution that at this point, should not have place from an established company such as ZeniMax.

    There is a difference between putting systems in place and testing them, and then having vast numbers of people all using / hitting those systems all at once. Blizzard, the company that made WoW, has ten years of experience + didn't expect diablo 3 to sell so hard, despite pre order numbers that anyone could easily point out to them, they only had x numbers of servers ready and couldn't handle launch night. I think the same situation applies to ESO and Zenimax, they had systems lined up, and instantly got overwhelmed due to the sheer number of players playing / reporting / using most of their systems daily. I wouldn't say that mistakes that happened in the past shouldn't happen, saying "WoW had bugs ten years ago, you'd think people would know how to make a game without bugs right now, idiots." Is a rather ridiculous view point, there will always be issues, and at the same time these people wanting hourly updates are also ridiculous. Yes it's good to know what is going on, but instead of assuming they are doing nothing, and ignoring us, one should assume ( if we're to make assumptions) that they are hard at work doing multiple things like, Increasing their servers, tweaking their systems, implementing more systems, hiring on even more staff, ect. There are multiple arguments for "oh this company did that, they should too" but then the company and ESO loses it's individuality, what makes it different. In a world of clones, sometimes it's good to stand above the criticism and fight until your system works, and people learn to like it, too many people want "another WoW" why do MMO's always have to be the next WoW, or the WoW killer, people think to much in extremes, they figure it'll either kill WoW or it'll go F2P and bust.

    and like I said, Blizzard poorly executed the diablo 3 launch despite staggering pre order numbers, and they are very very well established and should have known better. Everyone still loves them just the same.
    i'm not senDing sublIminal mEssages.
  • cheeser123
    cheeser123
    ✭✭✭
    DBHAShadow wrote: »
    There is a difference between putting systems in place and testing them, and then having vast numbers of people all using / hitting those systems all at once. Blizzard, the company that made WoW, has ten years of experience + didn't expect diablo 3 to sell so hard, despite pre order numbers that anyone could easily point out to them, they only had x numbers of servers ready and couldn't handle launch night. I think the same situation applies to ESO and Zenimax, they had systems lined up, and instantly got overwhelmed due to the sheer number of players playing / reporting / using most of their systems daily.

    As far as I know, almost none of the bugs, issues, problems, etc. have to do with server loads.
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