Waiting 20 minutes now with no activation code received, I am using a Yahoo email account and it is not in my inbox or spam folder. I had my computer set up as a trusted client as of last night.

And now the system lets me log in without requiring the code at all? ESO login, go home, you're drunk.

*** game from *** company. Why I cant play at game, without your *** activations codes. It can not be a problem, if YOU SEND YOUR RETADED CODE TO MY E-MAIL, BUT THERE ARE NO ANY CODES, SO EXPLAIN ME, HOW I CAN PLAY AT YOUR RETADED GAME?

If up to this day, I still doubt whether to pay a subscription after that *** is not coming with the access codes and the inability to enter into purchased game - left no doubt - this is my first and last month's subscription.

After 30 mins of waiting FINALLY CAME FIRST CODE. One problem - it valid only 10 mins. Lol ok

Laplander wrote: »

Have some faith in ZeniMax and give them a little time in resolving these issues.

Little time??!! ITS MY TIME, I PAID FOR IT MY MONEY. Why i must pay for Zenimax problem? Ask Zenimax - will they add game time to my 30 days? I can anwer for Zenimax - no, we will not add any time. If TES if it was free-to-play game - no problem, resolve your issues as much days as needed.......but this is PAY-TO-PLAY game and i paid for GAME, not for waiting for resolving issues/

Almost feels like ZeniMax is out to destroy Elder Scrolls franchise by alienating all it's fans. Maybe parent company got sick of its product. [/end sarcasm]

45min and I got in - the code didn't come (there came 2 which didn't work) but managed to get in without it asking.

Oh so happy. NOT.

Ticket # 140409-042305 this is the number of the latest ticket to receive a terrible canned e-mail which starts out telling me they will consider my issue resolved if they don't hear from me. Are you kidding I' ve sent numerous tickets emails and asked for phone calls. I am now waiting over 28 hrs for first phone call. I do what is required, I put in codes sent. THEY DON'T WORK!. The email supposed to support me says to come here and watch for news ? this is your idea of fixing my problem? Really? That's your idea of customer service to a person locked out of account is watch for news on Twitter! Really? I asked for refund but they want me to sent them info I'm never supposed to give out so I don't even know if it's real. I'm afraid to sent private info to whomever? what if its a false site?

I love this game. I have quit better games for the abysmal customer service. I cancelled. Once then realized I couldn't even get my 30 days if I was ever to get back in the game. So I dumped a 180 sub for a 1 mos sub and will cancel that on last day, that is if I'm ever able to get in the game.


OH did I mention the codes you send me to fix login from new ISP address they don't work.

Waited 30 minutes for a code that never came, and then when I reset my router, I could magically log in again. This "authentication" does not seem to be the wisest course of action. I would much rather see a keyfob or virtual code authenticator. You know, something instant?

unless you happened to change your IP in the last 24 hours

The e-mail is in response to you logging in that particular time. They want you to authorize your IP address. It's a new system they rolled out with the new patch, it isn't working 100% correctly since, as you can see, you can still log in after X'ing out of the window.

It's harmless. It's asking you to verify your computer, not anybody else's.

Roibeard wrote: »

Eneq wrote: »

@elderscrollsb16_ESO109‌ Its true most consumer internet providers uses dynamic IP using DHCP but that said in almost all cases the same IP is regranted when the lease expires. Usual turnaround time on these can be over a month or even more before it changes, its true that a modem restart or a forced lease drop/grant usually gives you a new IP but thats manual intervention and thus rare

It might be rare in your region, but it can be quite different for other users. I am with Germany's biggest ISP. I get different IP each time a new connection is made, and the ISP does a forced disconnect every 24 hours. A lot of other ISPs implement the same behaviour (some even have to rely on the same infrastructure technically to get their customers connected).

However, I am not being asked for confirmation every day, so the IP based verification process is somewhat relaxed and probably checks for IP ranges instead of unique IPs.

@RoiBeard ah yes quite right, I also forgot about another matter. I have gotten this dialog on each machine on my local network which all share the same public ip so the check def. is not using that (atleast not only).

Take a page from WoW, sell some freaking authenticators . I'm getting these ip messages every damn day. Use a little forthought.

Over an hour now, and still waiting. Already put in yet another support call. *sigh*