Maintenance for the week of February 23:
· [IN PROGRESS] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [IN PROGRESS] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [IN PROGRESS] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
I have 30 more days I cannot play because I NEED to subscribe... THIS IS TOTAL BS!
jjrgamer
✭
Ok, 1st of all, really sorry for my bad english
Ok, I dont have credit card.. so im going to pay through paypal. The problem is: ATM I dont have credit to setup the subscription through paypal because I only receive my monthly paypal money every day 20 of each month which means, I can only set up my subscription in 13 days.
THAT SAID.. I BOUGHT the CE edition with 30 DAYS OF GAMETIME, which I HAVE THE RIGHT TO PLAY. You cannot FORCE me to set up a subscription if I ALREADY PAID 30 DAYS OF GAMETIME!
SO FIX MY ACCOUNT SO I CAN PLAY
Edited by jjrgamer on April 7, 2014 1:58PM Ok, I dont have credit card.. so im going to pay through paypal. The problem is: ATM I dont have credit to setup the subscription through paypal because I only receive my monthly paypal money every day 20 of each month which means, I can only set up my subscription in 13 days.
THAT SAID.. I BOUGHT the CE edition with 30 DAYS OF GAMETIME, which I HAVE THE RIGHT TO PLAY. You cannot FORCE me to set up a subscription if I ALREADY PAID 30 DAYS OF GAMETIME!
SO FIX MY ACCOUNT SO I CAN PLAY
12
-
Celdryn✭✭✭This is standard for most MMO's you have to have a card on file to play. Even the same for hulu or netflix (even for the free trials)Deathrow Inc.
Talloth Delong: Breton -Sorcerer-Tank
"For King and Covenant!"3 -
jjrgamer✭no, this is a SCAM.. I already played a lot of others mmors como wow (for 8 years), tera, gw2, swtor and others and I never had this problem...
Edited by jjrgamer on April 7, 2014 2:02PM8 -
Celdryn✭✭✭Negative ghostrider haha but get a prepaid card and resolve your own issue
Its also important to point out that Those were either B2P or F2P when you started them or just F2P when you started.Edited by Celdryn on April 7, 2014 2:18PMDeathrow Inc.
Talloth Delong: Breton -Sorcerer-Tank
"For King and Covenant!"0 -
jjrgamer✭so im forced to buy another 30 days in order to use my 30 days I already paid for? makes sense.0
-
Sharee✭✭✭✭✭
✭✭✭✭✭no, this is a SCAM..
No it's not, you just did not read the requirements which are publicly viewable on the game's store page:Additional Requirements
30 DAYS UNLIMITED GAME PLAY INCLUDED WITH PURCHASE. VALID PAYMENT METHOD OR PAID GAME TIME CARD FOR SUBSCRIPTION AND PERSISTENT INTERNET CONNECTION REQUIRED.3 -
KerinKor✭✭✭✭✭
✭
Actually, as was clear from another long thread on this subject 'most' MMOs do not do this. Some may, however most of the larger ones seem not to, especially the biggest in the world.This is standard for most MMO's you have to have a card on file to play. Even the same for hulu or netflix (even for the free trials)
3 -
RazorRex✭✭so im forced to buy another 30 days in order to use my 30 days I already paid for? makes sense.
I'm not following your logic. You aren't being charged until the 30 days of free play time is up.. So you aren't buying anything game time wise right now.
If you need us to simplify it more so you can understand it's not a problem.. Just speak up."Victorious warriors win first and then go to war, while defeated warriors go to war first and then seek to win." -Sun Tzu0 -
jjrgamer✭
I bough the game using paypal WHICH IS VALID.. but now I dont have credit to subscribe, only in 2 weeks. If I ALREADY BOUGH the game + days using a VALID method (since you can choose paypal) so YEAH, I dont HAVE to pay again for other 30 days. They must allow me to play the game I bough and use the 30 days I ALREADY PAID
0 -
djodars✭✭✭Ok, I dont have credit card..
There's your problem. Not Zenimax fault you don't have a credit card to setup the subscription. As soon as you bought the game, you agreed to the TOS and if you had read them or even just read what the requirements for the game was, you wouldn't have bumped into this problem.
Either get your game refunded if at all possible and buy it on the 20th to have your full 30 days of free game time or just take this as a lesson for future purchases.1 -
Celdryn✭✭✭not worth my time.Edited by Celdryn on April 7, 2014 2:33PMDeathrow Inc.
Talloth Delong: Breton -Sorcerer-Tank
"For King and Covenant!"1 -
jjrgamer✭My problem? So yeah, they can sell the game through paypal but I cannot use my 30 days I already paid? Ok, maybe I have a problem because I dont have CC.. BUT force you to subscribe to use the days you already paid for seems a scam to me, seriously...1
-
dannymcgr81b14_ESO✭✭✭✭When you set up the subscription you get the 30 days. If you can't do it now just do it later. You will still get the free time. It's not going to go away if you wait.0 -
I never thought another MMO company would *** off their customers more than Blizzard. But congratulations on doing it!
I don't think they even remotely realize how much good customer service is especially at launch. There are likely going to be thousands of people who had friends who were considering playing this game now being told "don't bother". Word of mouth is the best way a game is going to succeed at launch. The biggest worry people had were in game bugs. That seems to be relatively mitigated, yet they might screw it all up simply by treating their customers like ***.Edited by James_Keenan on April 7, 2014 2:39PM3 -
angh✭
There's your problem. Not Zenimax fault you don't have a credit card to setup the subscription. As soon as you bought the game, you agreed to the TOS and if you had read them or even just read what the requirements for the game was, you wouldn't have bumped into this problem.
Either get your game refunded if at all possible and buy it on the 20th to have your full 30 days of free game time or just take this as a lesson for future purchases.
You forget that the game time card are as well fully valid. And yet you have to buy a game time card for the 2nd month to be able to get your first month which supposed to be free. CC is NOT required, get your facts straight. You should be able to simply set up game time time based subscription WITHOUT buying a game time card prior to registration. If you can't understand that... well, i can't educate you at this point.2 -
Cowgomoo✭no, this is a SCAM..
No it's not, you just did not read the requirements which are publicly viewable on the game's store page:Additional Requirements
30 DAYS UNLIMITED GAME PLAY INCLUDED WITH PURCHASE. VALID PAYMENT METHOD OR PAID GAME TIME CARD FOR SUBSCRIPTION AND PERSISTENT INTERNET CONNECTION REQUIRED.
30 days included with the game. For a subscription, you need a valid payment source. It does not state that subscription is required to redeem the free 30 days. Poor wording is poor wording.
A lot of free trials require you to enter payment info so that you cannot continually obtain free trials. Every P2P MMO that I've played (FFXI, Vangaurd, WoW, Aion, Tera, FFXIV) has not required payment information if a paid box code had been redeemed.2 -
hmm not sure what your problem is, I used paypal to set up my sub. and I have 0(zero) money on paypal atm yet it workedEdited by lumaanb16_ESO on April 7, 2014 2:45PM0
-
Kemono✭✭✭
GW2: B2P so dont require sub AT ALLno, this is a SCAM.. I already played a lot of others mmors como wow (for 8 years), tera, gw2, swtor and others and I never had this problem...
Tera: F2P
SWTOR: F2P
WOW -dont require autorization since they add free trial to 20 level
Require autorization if you sub
other MMO you played -oh yea a bunch of F2P MMO
EVERY single P2P MMO require autorization, ton of other net service (Netflix etc) require autorization
TERA and SWTOR -required autorization TOO, before they change they model to F2PEdited by Kemono on April 7, 2014 2:48PM0 -
Publius_Scipio✭✭✭✭✭
✭✭✭I know some are confused and now angered by needing a payment plan in place in order to take advantage of the free 30 days. Not many people realized in the requirements ZOS had posted that a subscription plan WAS REQUIRED TO PLAY.
Setting up the payment plan is your ticket in. They then give you one month free of charge.1 -
Stop complaining and just return your order. That is the only language these corporations speak and you get to bypass their little boot-licking forum trolls after a special snowflake community forum badge.0
-
KariTR✭✭✭✭✭Ok, 1st of all, really sorry for my bad english
Ok, I dont have credit card.. so im going to pay through paypal. The problem is: ATM I dont have credit to setup the subscription through paypal because I only receive my monthly paypal money every day 20 of each month which means, I can only set up my subscription in 13 days.
THAT SAID.. I BOUGHT the CE edition with 30 DAYS OF GAMETIME, which I HAVE THE RIGHT TO PLAY. You cannot FORCE me to set up a subscription if I ALREADY PAID 30 DAYS OF GAMETIME!
SO FIX MY ACCOUNT SO I CAN PLAY
This is getting tiresome now.
Since the inception of MMOs, you have always needed to have some means of making an international payment online. It says on every box of every subscription game words to the effect of - NEEDS A VALID CREDIT CARD TO PLAY.
Fortunately, we have come a long way since UO et al and game companies provide more options than only a credit card.
0 -
Horkerloaf✭✭While the game certainly has the right to do this, I think they should strive to make very clear things they do different from other popular games. They seem to be doing this now. I see boxes now warning about not deleting bonus items. They do not respawn for every character,as is common in many games.0 -
Twistedmind✭✭People really need to learn to read...
Egypt and Antarctica kills off more investigators each year than cancer does.
Old Call of Cthulhu fact.0 -
deef85b16_ESO✭✭✭no, this is a SCAM..
No it's not, you just did not read the requirements which are publicly viewable on the game's store page:Additional Requirements
30 DAYS UNLIMITED GAME PLAY INCLUDED WITH PURCHASE. VALID PAYMENT METHOD OR PAID GAME TIME CARD FOR SUBSCRIPTION AND PERSISTENT INTERNET CONNECTION REQUIRED.
30 days included with the game. For a subscription, you need a valid payment source. It does not state that subscription is required to redeem the free 30 days. Poor wording is poor wording.
A lot of free trials require you to enter payment info so that you cannot continually obtain free trials. Every P2P MMO that I've played (FFXI, Vangaurd, WoW, Aion, Tera, FFXIV) has not required payment information if a paid box code had been redeemed.
Precisely like you stated.. Only for a subscription you need a valid payment source, but the shady fact is you are being forces to take a subscription first before getting the free 30 days, and that's wrong imo..
In my country CC's aren't that common which means you have to pay through iDeal.. And that way it will cost you €12,99 which aren't transferred
0 -
deef85b16_ESO✭✭✭no, this is a SCAM..
No it's not, you just did not read the requirements which are publicly viewable on the game's store page:Additional Requirements
30 DAYS UNLIMITED GAME PLAY INCLUDED WITH PURCHASE. VALID PAYMENT METHOD OR PAID GAME TIME CARD FOR SUBSCRIPTION AND PERSISTENT INTERNET CONNECTION REQUIRED.
30 days included with the game. For a subscription, you need a valid payment source. It does not state that subscription is required to redeem the free 30 days. Poor wording is poor wording.
A lot of free trials require you to enter payment info so that you cannot continually obtain free trials. Every P2P MMO that I've played (FFXI, Vangaurd, WoW, Aion, Tera, FFXIV) has not required payment information if a paid box code had been redeemed.
Precisely like you stated.. Only for a subscription you need a valid payment source, but the shady fact is you are being forces to take a subscription first before getting the free 30 days, and that's wrong imo, and fanboys before you start to flame, read my WHOLE post and enlighten yourselves..
In my country CC's aren't that common which means you have to pay through iDeal.. And that way it will cost you €12,99 which aren't transferred back to your account, but added to your gametime.. No way around this you MUST give them money to get your 'free' 30 days..
I could get over this, if customer support showed they care for their customers, but even in threads with game breaking bugs (bank contents/slots disappearing, pre-order items that are lost when deleted a character, massive lag etc etc)
They keep very quiet about it, some people are already waiting a whole WEEK for a reaction, or a non-copy pasted reaction to get their items back, which saddens me even more..
Furthermore we are being laid to..
And here are some quotes from Bethesda’s Global VP of Marketing and PR, Pete Hines at around 1 April 2014:
"You get the game, you get your first month without having to pay for a subscription to see ‘is this thing a thing I like’?"
“You can buy it, play the hell out of it for four weeks and go ‘Eh! I’m done. I did everything I wanted to do, I did a bunch of single-player stuff, I did a bunch of PVP, and now I’m out.’ Then you’re out. The subscription is irrelevant. "
Source: http://www.vg247.com/2014/04/01/elder-scrolls-online-subscription-fee-was-mutual-decision-hines-confirms/
With these lies I'm starting to even wonder if we ever get a REAL EU server or is this another of their PR-talk ?
Edited by deef85b16_ESO on April 7, 2014 3:05PM0 -
angh✭@djodars : "30 DAYS UNLIMITED GAME PLAY INCLUDED WITH PURCHASE.". I want to have my free 30 days. I have no need for subscription. I can manage with game time cards, which are provided (or will be).
@Kemono : these games required subscription at release. And not, there were no such stupid requirements. They DIDN'T required authorization, you could start your free month straight away, and the authorisation in most of the services like netflix or some games as well requires only a 1 cent, not whole amount. What the point of that?
I'm playing most of the MMO games which comes out, and I prefer to play the games which requires monthly fee. This is the first time ever I meet with such policy, which is totally against the playerbase, and this is the first time ever I've seen such many topics about this policy in any of mmo's I've played. This alone clearly shows that the policy is simply badly prepared.
IF the gametime card is a valid payment option, and IF i bought the game for E100 WHY I'm not allowed to play this 30 days? And I don't care about the policy; it is simple stupid, and the fact it is written doesnt make it any more sensible. No other MMO I paid for and subscribed for (and there was a lot of them) declined access to my free game time before I validated my CC card simply because there are other ways to make a payment. And requiring to buy a game time card for the 2nd month just to play the 1st month is a joke.2 -
williambirkinSoul ShrivenI agree that people should be allowed to play their full 30 day before enter thier CC details or whatever.
But this practice is common for subbed MMOs. You shouldnt get charged unless you play after your 30 day free game time. Just like every other paid sub MMO today.0 -
angh✭@djodars : I think you have problem with understanding the business model.
"OR PAID GAME TIME CARD FOR SUBSCRIPTION"
This is basically telling you to buy E15 game card for 2nd month in order to use the 1st month which you got with the game, if you don't want to share your CC information.
If you saying that this is perfectly fine then I'm amazed how easy people are giving up their consumer rights.0 -
order # MRGGPMLXXJLXEPF
i paid many but i cant to play
i had code
the code invalid
help me please !
140406-067972
I have already bought the Digital Imperial Edition for 80 EUR,
i have order # MRGGPMLXXJLXEPF 2/12/2014,
i entered my game's registration code, but i could not to enter,
because my code is invalid! I spent my money and my time,
but i can not to play! Why??? Please send me right code or back money.
140406-071342.0