The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
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• PC/Mac: No maintenance – April 29

Cant log into the game or the website, game died again?

  • GaelicCat
    GaelicCat
    ✭✭
    I'm also getting "Connection to server timed out". PC EU Steam.
  • ravendies
    ravendies
    ✭✭✭
    Steam player here. Getting connection timed out message as well. :(
  • Decidueyes
    Decidueyes
    Soul Shriven
    I think that I should note that while I own this game on steam and that I have linked my accounts, I don’t launch the game through steam. Maybe that is why I am able to log in?
  • HereKittehKitteh
    HereKittehKitteh
    ✭✭✭
    PC EU via steam with connection timed out
  • LtBottle
    LtBottle
    ✭✭✭
    It does not work.

    EU - Steam
  • Metallman86
    Metallman86
    Soul Shriven
    "Connection to server timed out". PC EU Steam.
  • jahmic
    jahmic
    Soul Shriven
    Ok everyone, could you please try logging in now? All platforms.

    It's aliiiiive!

    Thanks you Gina and team :smile:
    PVE MagDK
    PC NA
  • DJfriede
    DJfriede
    ✭✭✭✭✭
    PC EU via steam gets me the connection timed out message.

    Launching manually via "eso64.exe" does work.
  • Veesk
    Veesk
    ✭✭✭✭
    I’m not able to log in either. NA steam user. Just keep getting a connection to server time out error.
  • Iltheradin
    Iltheradin
    Soul Shriven
    PC EU Steam - "LOGIN ERROR - Connection to server timed out. Please try again later."
  • Numerikuu
    Numerikuu
    ✭✭✭✭✭
    Aaaand it's a problem with Steam linked accounts again. You can circumvent this by starting the game via the eso64.exe
  • maybeonline
    maybeonline
    Soul Shriven
    LOGGING IN -> Requesting Login... (Really long loading time)
    >> LOGIN ERROR -> Connection to server timed out. Please try again later
    ---
    PC EU Steam
    Edited by maybeonline on May 22, 2018 3:02PM
  • ravendies
    ravendies
    ✭✭✭
    Ok everyone, could you please try logging in now? All platforms.

    Just re-posting this in case it got lost. ;)

    Logging in through steam produces Connection timed out message.
    I was able to bypass this by using the ESO64.exe in my steam folder though. So the remaining issue may only be affecting steam users???
  • REdream90
    REdream90
    ✭✭
    Connection to server timed out. Please try again later
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks everyone, confirming we've seen your posts. It may just take a little time to get everyone back in since the servers are being hammered all at once. Give it a few and try again in a bit.
    Gina Bruno
    Senior Community Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Clothra
    Clothra
    Soul Shriven
    Hi,

    I restarted my client but I still can't login. Getting a server timeout error message.

    I log in through Steam.

    thanks.
  • scoffix
    scoffix
    DJfriede wrote: »
    PC EU via steam gets me the connection timed out message.

    Launching manually via "eso64.exe" does work.

    Hi, can you tell me how do you run Steam version via eso64.exe? I mean what are the credentials? My steam account name/pass?
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    For those of you still having issues, make sure you've completely closed out of the game and Steam, then try again.
    Gina Bruno
    Senior Community Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Veesk
    Veesk
    ✭✭✭✭
    Thanks everyone, confirming we've seen your posts. It may just take a little time to get everyone back in since the servers are being hammered all at once. Give it a few and try again in a bit.

    I was able to get back in just now with steam. Thank you for the fast responses!
  • nulika
    nulika
    Soul Shriven
    I Can confirm , Running game from eso64.exe client works !!!

    Using steam it should be located under

    "C:\Program Files (x86)\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe

    Edited by nulika on May 22, 2018 3:11PM
  • Jukkald
    Jukkald
    Soul Shriven
    For those of you still having issues, make sure you've completely closed out of the game and Steam, then try again.

    I restarted everything and it still gives the same error
  • Tim1989
    Tim1989
    Soul Shriven
    For those of you still having issues, make sure you've completely closed out of the game and Steam, then try again.

    Did not work for me. Still getting a server timeout error message.
  • HereKittehKitteh
    HereKittehKitteh
    ✭✭✭
    Have closed game and steam, still can't log in
  • idwilson
    idwilson
    ✭✭
    not sure if it is because the server is full, hammered or if there is a problem now, but still unable to connect
  • scoffix
    scoffix
    For those of you still having issues, make sure you've completely closed out of the game and Steam, then try again.

    Do you have any information regarding a Steam issue:

    1. Run Steam normally -> ESO launches Bethesda launcher
    2. Run Steam as Administrator -> ESO launches Steam launcher

    It's kind of annoying to be forced to run it elevated every time.

    Also, restarting Steam/Game didn't work, still connection is timed out :neutral:
  • RATAHATA
    RATAHATA
    Soul Shriven
    Still not working
  • mooslacker
    mooslacker
    ✭✭
    For those of you still having issues, make sure you've completely closed out of the game and Steam, then try again.

    I just got home and am having issues logging into the game on EU PC, on Steam. It's requesting login for a while, then getting a timeout. Looks like it's time for another xp event soon :p Two days of issues now. Are the hamsters getting enough quality food :o

    138030,xcitefun-3.jpg
    Edited by mooslacker on May 22, 2018 3:14PM
  • LtBottle
    LtBottle
    ✭✭✭
    Closed Teso, steam, reopen
    stil the same error.
  • chexor
    chexor
    ✭✭✭
    PC-EU steam, still cant login..
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks for confirming, everyone. We're actively investigating...
    Gina Bruno
    Senior Community Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
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