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Crowns Sale announced but where is it? PS4 UK

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TruthSeeker
TruthSeeker
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Crowns are still at the normal price for me (£23.99 for 5500) whether I use the in-game Crown Store method of attempted purchase or click on the links via the forum.

I am offered them at a 40% discount in US currency initially (via the forums link announcement) but when I attempt to add them to my basket and sign in to the PlayStation store the price reverts to £23.99.
  • jadec22
    jadec22
    Soul Shriven
    I'm having exactly the same issue.
  • Neyane
    Neyane
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    Same issue... really want to buy crowns.
    The most important thing in life is enjoying yourself.
    ValkyrieMikuu ♥
    1200+ PC EU ♥
    1000+ PS EU ♥
    Last time I played ESO on PC was before covid. I'm back ^.^
  • bloodthirstyvampire
    bloodthirstyvampire
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    I need this removed it was uncalled-for
    Edited by bloodthirstyvampire on August 23, 2017 1:58PM
  • jaschacasadiob16_ESO
    jaschacasadiob16_ESO
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    You guys don't have the discount simply because you haven't mastered Speech, yet.
    "Yesterday while searching a barrel in vVoM I found a lemon. Best drop of the whole run."

    Protect the weak. Heal the sick.
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  • LadyLethalla
    LadyLethalla
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    @ZOS_GinaBruno Hope that the poor old Australian PS store will be getting the sale as well...
    x-TallyCat-x // PC EU DC - For the Covenant! // ESO Platinum trophy - 16th May 2017.
    Melbourne Australia - the land of Potato Internet.WTB ESO OCEANIC SERVER
  • akl77
    akl77
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    Nz too, still no sale, what sort of rubbish sale statement, it's a joke.
    Pc na
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Hi folks,

    We're looking into why the sale on Crown Packs is not yet live in the PS4 EU Store. Thanks for your patience and please stand by - we'll let you know when this is fixed.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • peda
    peda
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    ZOS_JessicaFolsom wrote: »
    Hi folks,

    We're looking into why the sale on Crown Packs is not yet live in the PS4 EU Store. Thanks for your patience and please stand by - we'll let you know when this is fixed.

    Thank you! We're a day behind the other services and PS4 in the US, so maybe an extra day for the sale for EU/UK/AU PS4 players?
    AD Nightblade - EP Sorcerer - DC Warden
  • Zedrian
    Zedrian
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    @ZOS_JessicaFolsom The Crown Packs are also not available on PS4 Asia Store. Will Asia also benefit from the discounts ?
    Edited by Zedrian on August 23, 2017 2:37PM
  • msetten
    msetten
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    Hope this gets solved soon. Have been saving on PlayStation Store credit just for this.
  • TruthSeeker
    TruthSeeker
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    ZOS_JessicaFolsom wrote: »
    Hi folks,

    We're looking into why the sale on Crown Packs is not yet live in the PS4 EU Store. Thanks for your patience and please stand by - we'll let you know when this is fixed.

    Thank you Jessica
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Still waiting on an update, everyone, but we have gotten word that a fix is actively being worked on.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Zedrian wrote: »
    @ZOS_JessicaFolsom The Crown Packs are also not available on PS4 Asia Store. Will Asia also benefit from the discounts ?

    @Zedrian could you clarify? Are you not seeing Crown Packs at all in the PlayStation Asia Store, or are you seeing Crown Packs but no sale discount?
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • GaunterODim
    GaunterODim
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    Just looked it up on PS4 EU, Crown packs are still not on sale.
    @ZOS_JessicaFolsom
  • Troneon
    Troneon
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    I just get page 404 error whenever trying to click on discount stuff for PC UK...
    Edited by Troneon on August 23, 2017 7:28PM
    PC EU AD
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  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    More updates. :)

    We just got word that Sony is working to resolve the issue, and hopes to have it fixed tomorrow morning (August 24). Also, they are working on getting the game and Crown Packs on sale in their Asia store. ( @Zedrian )
    Edited by ZOS_JessicaFolsom on August 23, 2017 8:46PM
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Curragraigue
    Curragraigue
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    @ZOS_JessicaFolsom which time zone re morning of 24 August? Australia is in SCEE (European PSN) and no sign of the sale this morning 24 August.
    PUG Life - the true test of your skill

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  • akl77
    akl77
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    Honestly, that's a mess up, we should have at least extended sale to compensate us.
    Pc na
  • Stonyfoot
    Stonyfoot
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    "We're having a sale on housing items! Sorry guys, no we're not!"

    "We're having a sale on crowns! Sorry guys, no we're not!"

    I'm not mad that the crowns aren't on sale, but this makes at ZOS seem extremely incompetent at managing their own game and that worries me a lot.
  • IwakuraLain42
    IwakuraLain42
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    Curragraigue wrote: »
    @ZOS_JessicaFolsom which time zone re morning of 24 August? Australia is in SCEE (European PSN) and no sign of the sale this morning 24 August.

    In all likelihood this mean European morning, something like 10 CEST most likely. Hopefully they could convince Sony to extend the sale for a few days to people can catch up.
  • randomkeyhits
    randomkeyhits
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    IwakuraLain42 wrote: »
    Curragraigue wrote: »
    @ZOS_JessicaFolsom which time zone re morning of 24 August? Australia is in SCEE (European PSN) and no sign of the sale this morning 24 August.

    In all likelihood this mean European morning, something like 10 CEST most likely. Hopefully they could convince Sony to extend the sale for a few days to people can catch up.

    I can imagine it going like this

    ZoS: You messed up, please move the end date accordingly, we have unhappy customers.
    Sony: Sure
    ZoS : So the end date is Now September 1st right?
    Sony: That is correct
    ZoS: and the sale is being activated now?
    Sony: Our tech guys are on it, definitely within the next hour.
    ....4 hours later....
    ZoS: Took longer than expected but the sale is active thank you, can you change the end date as requested?
    Sony: Wut? ermmm let me get our tech guys to check
    .... more hours later....
    ZoS: Sony you there?
    Sony: ................
    ZoS: Sony?
    Sony:.................

    Now why does that feel so familiar?
    EU PS4
  • montyake
    montyake
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    C'mooooon TOS and Sony, I've waited so long for this! :'(
    Professional S'wit
  • Zedrian
    Zedrian
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    @ZOS_JessicaFolsom
    ZOS_JessicaFolsom wrote: »
    Zedrian wrote: »
    @ZOS_JessicaFolsom The Crown Packs are also not available on PS4 Asia Store. Will Asia also benefit from the discounts ?

    @Zedrian could you clarify? Are you not seeing Crown Packs at all in the PlayStation Asia Store, or are you seeing Crown Packs but no sale discount?

    Hello Jessica, I can see 4 Crown Packs on the PS4 Asia Store but there are no sale discounts.

    EDIT: I just saw your second message. Thank you my first discount sale in Asia :)!
    Edited by Zedrian on August 24, 2017 8:37AM
  • VoodooPlatypus
    VoodooPlatypus
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    @ZOS_GinaBruno

    Any update on this for our friends in Australia? It appears they are still seeing full price (no sale) for crowns in the PS store there - as of the last five minutes.
  • TruthSeeker
    TruthSeeker
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    Still no sign of this Crowns Sale :(

    It's now 11.20 BST.
  • Xavium
    Xavium
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    So here we are nearly 12pm and still no sign of the deal, can we get an update, spoke to Sony they weren't releasing any info
  • peda
    peda
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    And morning has passed for the UK, with "morning" now closed for all of Europe
    Update please!
    Edited by peda on August 24, 2017 11:14AM
    AD Nightblade - EP Sorcerer - DC Warden
  • Xavium
    Xavium
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    I agree lack of communication now from ZoS is going beyond a joke many of us here want this offer instead we are being asked to wait with no updates, doesn't seem like good service at all.

    Buck up ZoS!!
  • IwakuraLain42
    IwakuraLain42
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    Don't forget that most of ZOS employees are just starting to get up and they need to cross check with Sony anyhow. Looks like a Sony problem to me ...
  • msetten
    msetten
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    It just seems they don't want our money ;):D
    Just hope it gets resolved before the weekend.
    Edited by msetten on August 24, 2017 11:43AM
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