Crowns Sale announced but where is it? PS4 UK

TruthSeeker

Crowns are still at the normal price for me (£23.99 for 5500) whether I use the in-game Crown Store method of attempted purchase or click on the links via the forum.

I am offered them at a 40% discount in US currency initially (via the forums link announcement) but when I attempt to add them to my basket and sign in to the PlayStation store the price reverts to £23.99.

jadec22

I'm having exactly the same issue.

Neyane

Same issue... really want to buy crowns.

bloodthirstyvampire

I need this removed it was uncalled-for

jaschacasadiob16_ESO

You guys don't have the discount simply because you haven't mastered Speech, yet.

LadyLethalla

@ZOS_GinaBruno Hope that the poor old Australian PS store will be getting the sale as well...

akl77

Nz too, still no sale, what sort of rubbish sale statement, it's a joke.

ZOS_JessicaFolsom

Hi folks,

We're looking into why the sale on Crown Packs is not yet live in the PS4 EU Store. Thanks for your patience and please stand by - we'll let you know when this is fixed.

peda

ZOS_JessicaFolsom wrote: »

Hi folks,

We're looking into why the sale on Crown Packs is not yet live in the PS4 EU Store. Thanks for your patience and please stand by - we'll let you know when this is fixed.

Thank you! We're a day behind the other services and PS4 in the US, so maybe an extra day for the sale for EU/UK/AU PS4 players?

Zedrian

@ZOS_JessicaFolsom The Crown Packs are also not available on PS4 Asia Store. Will Asia also benefit from the discounts ?

msetten

Hope this gets solved soon. Have been saving on PlayStation Store credit just for this.

TruthSeeker

ZOS_JessicaFolsom wrote: »

Hi folks,

We're looking into why the sale on Crown Packs is not yet live in the PS4 EU Store. Thanks for your patience and please stand by - we'll let you know when this is fixed.

Thank you Jessica

ZOS_JessicaFolsom

Still waiting on an update, everyone, but we have gotten word that a fix is actively being worked on.

ZOS_JessicaFolsom

Zedrian wrote: »

@ZOS_JessicaFolsom The Crown Packs are also not available on PS4 Asia Store. Will Asia also benefit from the discounts ?

@Zedrian could you clarify? Are you not seeing Crown Packs at all in the PlayStation Asia Store, or are you seeing Crown Packs but no sale discount?

GaunterODim

Just looked it up on PS4 EU, Crown packs are still not on sale.
@ZOS_JessicaFolsom

Troneon

I just get page 404 error whenever trying to click on discount stuff for PC UK...

ZOS_JessicaFolsom

More updates.

We just got word that Sony is working to resolve the issue, and hopes to have it fixed tomorrow morning (August 24). Also, they are working on getting the game and Crown Packs on sale in their Asia store. ( @Zedrian )

Curragraigue

@ZOS_JessicaFolsom which time zone re morning of 24 August? Australia is in SCEE (European PSN) and no sign of the sale this morning 24 August.

akl77

Honestly, that's a mess up, we should have at least extended sale to compensate us.

Stonyfoot

"We're having a sale on housing items! Sorry guys, no we're not!"

"We're having a sale on crowns! Sorry guys, no we're not!"

I'm not mad that the crowns aren't on sale, but this makes at ZOS seem extremely incompetent at managing their own game and that worries me a lot.

IwakuraLain42

Curragraigue wrote: »

@ZOS_JessicaFolsom which time zone re morning of 24 August? Australia is in SCEE (European PSN) and no sign of the sale this morning 24 August.

In all likelihood this mean European morning, something like 10 CEST most likely. Hopefully they could convince Sony to extend the sale for a few days to people can catch up.

randomkeyhits

IwakuraLain42 wrote: »

Curragraigue wrote: »

@ZOS_JessicaFolsom which time zone re morning of 24 August? Australia is in SCEE (European PSN) and no sign of the sale this morning 24 August.

In all likelihood this mean European morning, something like 10 CEST most likely. Hopefully they could convince Sony to extend the sale for a few days to people can catch up.

I can imagine it going like this

ZoS: You messed up, please move the end date accordingly, we have unhappy customers.
Sony: Sure
ZoS : So the end date is Now September 1st right?
Sony: That is correct
ZoS: and the sale is being activated now?
Sony: Our tech guys are on it, definitely within the next hour.
....4 hours later....
ZoS: Took longer than expected but the sale is active thank you, can you change the end date as requested?
Sony: Wut? ermmm let me get our tech guys to check
.... more hours later....
ZoS: Sony you there?
Sony: ................
ZoS: Sony?
Sony:.................

Now why does that feel so familiar?

montyake

C'mooooon TOS and Sony, I've waited so long for this!

Zedrian

@ZOS_JessicaFolsom

ZOS_JessicaFolsom wrote: »

Zedrian wrote: »

@ZOS_JessicaFolsom The Crown Packs are also not available on PS4 Asia Store. Will Asia also benefit from the discounts ?

@Zedrian could you clarify? Are you not seeing Crown Packs at all in the PlayStation Asia Store, or are you seeing Crown Packs but no sale discount?

Hello Jessica, I can see 4 Crown Packs on the PS4 Asia Store but there are no sale discounts.

EDIT: I just saw your second message. Thank you my first discount sale in Asia !

VoodooPlatypus

@ZOS_GinaBruno

Any update on this for our friends in Australia? It appears they are still seeing full price (no sale) for crowns in the PS store there - as of the last five minutes.

TruthSeeker

Still no sign of this Crowns Sale

It's now 11.20 BST.

Xavium

So here we are nearly 12pm and still no sign of the deal, can we get an update, spoke to Sony they weren't releasing any info

peda

And morning has passed for the UK, with "morning" now closed for all of Europe
Update please!

Xavium

I agree lack of communication now from ZoS is going beyond a joke many of us here want this offer instead we are being asked to wait with no updates, doesn't seem like good service at all.

Buck up ZoS!!

IwakuraLain42

Don't forget that most of ZOS employees are just starting to get up and they need to cross check with Sony anyhow. Looks like a Sony problem to me ...

msetten

It just seems they don't want our money
Just hope it gets resolved before the weekend.