ZOS_GinaBruno wrote: »From the forums specifically? There's a number of avenues for how threads get to the dev team, including:ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
I've gotten some Moderator warnings in a couple posts by now, But honestly I don't care anymore.
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way.We're talking internally about how we can fix this.
What's the current process for gameplay issues being relayed from the forums to the people that can fix it?Those are just some examples. We've said this before, but we are reading many of the threads and posts from the forums!
- The community team sees threads that require attention, and we send them to the devs to review.
- Other devs see threads that require attention, and they send them to the appropriate team to review.
- The gameplay team sees threads and review amongst themselves (this happens more than you might think).
- The QA team also reviews many, many threads posted in the Bug Reports section and take whatever action is appropriate. This includes creating a new bug if one doesn't exist and sends it to the team, noting if something is already bugged but is getting more reports, something that sounds off but can't be reproduced easily, or something that's been reported but is actually working the way it was designed (sometimes this can lead to further discussions, such as why it's being viewed as broken if it isn't, but that's another discussion).
- Customer Support finds a thread that's related to tickets that get sent in, and those get triaged/escalated as appropriate.
It's a nice idea on paper, but when you start thinking of the logistics, something like this just isn't possible to maintain and would get muddied pretty quickly. And yes, we have considered it. Let's break it down based on your list:Curragraigue wrote: »ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
I've gotten some Moderator warnings in a couple posts by now, But honestly I don't care anymore.
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way.We're talking internally about how we can fix this.
@ZOS_GinaBruno but this has been said a number of times. Your biggest problem has always been lack of communication. For the most part we find out about big changes a few weeks before they go live when we read about them in patch notes.
You must surely have a list that Matt, Richard, Wrobel and Brian look at every day/week that shows this is the overall plan. We just want that updated list on the forum. Divide it up into something like:
1) things being considered
2) things we are working on fixes for
3) things being tested/balanced
4) things coming in update x
5) things we are not going ahead with anymore
Doesn't need the detail in the list just bullet points. Give people time to get ready for the large changes and for people to provide suggestions or comments on your plans. Let people know what you are currently working on and what fixes are coming and bam you have the level of communication that people are looking for.
1) things being considered - The danger in listing something like this out is what happens if it never comes to fruition, or gets punted due to lack of time/resources, or reprioritized for a different patch? All it will do is disappoint people because they'll see something that we once considered, but then never did for XYZ reasons (which ultimately end up not mattering). Also consider when we're looking at new features specifically, for example, this kind of takes the wind out of Marketing and PR's sails if we just lay it all out on the table early.
2) things we are working on fixes for - This is something we've toyed around with doing frequently, but what ultimately goes in this list? We're working on many fixes at one time, some of which take a lot of time and effort, some of which are very minor. We can't list everything - it just isn't reasonable or even feasible. What we decided to do instead is reply to threads in the Bug Reports section, as we're able, to give a status on the bug reported. Can we do a better job and reply to more threads? Sure. But as we originally said when we opened that section, we reply as we can.
3) things being tested/balanced - Again, this is a moving target and the effort to maintain something like this would probably be a full time job in itself. Unfortunately, the reality of the situation is we (the Community team) have many tasks and responsibilities and simply don't have the bandwidth to maintain something like this on a regular cadence. We can try to give you more general updates more frequently, though, and this is something we can work to improve.
4) things coming in update x - We do this to some extent when we release preview articles, and you could even consider the PTS patch notes to be a preview of sorts. Again, remember we have other departments that need to hold onto content based on a release schedule and strategy. I know that's a little different from gameplay-specific things, which is probably what you're referencing, and we can try to do a better job to let you know the things we're working on for the future. Many times, we're just not ready to talk about our plans because - again - it's a moving target. We iterate and iterate, and tweak things until they're close to being just right. That's when we put things on the PTS for final tweaks and testing, and gather up your feedback for what we've implemented.
5) things we are not going ahead with anymore - This is fair, and we can certainly be more open about things that aren't really on the table, just so you don't feel like you're being strung along.
Sorry for the wall of text, it's late and I started rambling. TL;DR - we'll work on doing a better job to communicate the larger, more overarching changes and plans we have for future gameplay updates to keep everyone abreast of what we're doing.
Cherryblossom wrote: »Still getting stunned and CC'd in Mist form so there is no hope in them fixing this.
ZOS_GinaBruno wrote: »From the forums specifically? There's a number of avenues for how threads get to the dev team, including:ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
I've gotten some Moderator warnings in a couple posts by now, But honestly I don't care anymore.
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way.We're talking internally about how we can fix this.
What's the current process for gameplay issues being relayed from the forums to the people that can fix it?Those are just some examples. We've said this before, but we are reading many of the threads and posts from the forums!
- The community team sees threads that require attention, and we send them to the devs to review.
- Other devs see threads that require attention, and they send them to the appropriate team to review.
- The gameplay team sees threads and review amongst themselves (this happens more than you might think).
- The QA team also reviews many, many threads posted in the Bug Reports section and take whatever action is appropriate. This includes creating a new bug if one doesn't exist and sends it to the team, noting if something is already bugged but is getting more reports, something that sounds off but can't be reproduced easily, or something that's been reported but is actually working the way it was designed (sometimes this can lead to further discussions, such as why it's being viewed as broken if it isn't, but that's another discussion).
- Customer Support finds a thread that's related to tickets that get sent in, and those get triaged/escalated as appropriate.
It's a nice idea on paper, but when you start thinking of the logistics, something like this just isn't possible to maintain and would get muddied pretty quickly. And yes, we have considered it. Let's break it down based on your list:Curragraigue wrote: »ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
I've gotten some Moderator warnings in a couple posts by now, But honestly I don't care anymore.
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way.We're talking internally about how we can fix this.
@ZOS_GinaBruno but this has been said a number of times. Your biggest problem has always been lack of communication. For the most part we find out about big changes a few weeks before they go live when we read about them in patch notes.
You must surely have a list that Matt, Richard, Wrobel and Brian look at every day/week that shows this is the overall plan. We just want that updated list on the forum. Divide it up into something like:
1) things being considered
2) things we are working on fixes for
3) things being tested/balanced
4) things coming in update x
5) things we are not going ahead with anymore
Doesn't need the detail in the list just bullet points. Give people time to get ready for the large changes and for people to provide suggestions or comments on your plans. Let people know what you are currently working on and what fixes are coming and bam you have the level of communication that people are looking for.
1) things being considered - The danger in listing something like this out is what happens if it never comes to fruition, or gets punted due to lack of time/resources, or reprioritized for a different patch? All it will do is disappoint people because they'll see something that we once considered, but then never did for XYZ reasons (which ultimately end up not mattering). Also consider when we're looking at new features specifically, for example, this kind of takes the wind out of Marketing and PR's sails if we just lay it all out on the table early.
2) things we are working on fixes for - This is something we've toyed around with doing frequently, but what ultimately goes in this list? We're working on many fixes at one time, some of which take a lot of time and effort, some of which are very minor. We can't list everything - it just isn't reasonable or even feasible. What we decided to do instead is reply to threads in the Bug Reports section, as we're able, to give a status on the bug reported. Can we do a better job and reply to more threads? Sure. But as we originally said when we opened that section, we reply as we can.
3) things being tested/balanced - Again, this is a moving target and the effort to maintain something like this would probably be a full time job in itself. Unfortunately, the reality of the situation is we (the Community team) have many tasks and responsibilities and simply don't have the bandwidth to maintain something like this on a regular cadence. We can try to give you more general updates more frequently, though, and this is something we can work to improve.
4) things coming in update x - We do this to some extent when we release preview articles, and you could even consider the PTS patch notes to be a preview of sorts. Again, remember we have other departments that need to hold onto content based on a release schedule and strategy. I know that's a little different from gameplay-specific things, which is probably what you're referencing, and we can try to do a better job to let you know the things we're working on for the future. Many times, we're just not ready to talk about our plans because - again - it's a moving target. We iterate and iterate, and tweak things until they're close to being just right. That's when we put things on the PTS for final tweaks and testing, and gather up your feedback for what we've implemented.
5) things we are not going ahead with anymore - This is fair, and we can certainly be more open about things that aren't really on the table, just so you don't feel like you're being strung along.
Sorry for the wall of text, it's late and I started rambling. TL;DR - we'll work on doing a better job to communicate the larger, more overarching changes and plans we have for future gameplay updates to keep everyone abreast of what we're doing.
Can ZOS fix your servers? Ty!
dennissomb16_ESO wrote: »I think the issue is going beyond broken CC immunity. Today in a keep fight I drank an immovability potion (15.7 second immunity to knockdowns) and within 2 seconds not only was I knocked down, but used my break free and was knocked down again immediately.
ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
https://youtu.be/I1wsTHhjb2M
Seriously. What happened to it? Whether it is PvE or PvP. I'm so damn tired of getting double CC'd from hard-CC's that I'm ready to scream. I can't avoid it in PvE, and I can't avoid it in PvP. NPC's and players alike just completely rendering CC immunity null and void. And I've damn near had it. I made a post about this a month or so ago, and not a single damn dev or combat team member made a comment about what they are doing to look into it. Nor have mentioned an ETA on a proper fix.
I'm sick of it, bruh. I'm tired of having point out crap, and nothing gets done. Just like how early I made a thread about how I could still gap-close into keeps, and sent out messages to the staff of ZOS. And not 1 of them has gotten back to me about it, or how they'll look into it. People have been exploiting the queue system, and still no ETA on when that will be fixed. Keep doors not letting you in or out have been broken for YEARS, and still no damn ETA on a fix. But you ZOS mods can come into a thread, and make a comment about how you removed a post this and that. You can sure comment on that. But, you can't comment and engage on what you're ACTIVELY doing to make your game better.
And yes, before some white knight joins this thread and says how I'm not entitled to a functioning game. Save it. I already know about how we signed the damn TOS that states how ZOS don't have to fix anything, and that they are free to do whatever they want and how we want. So save it. I don't want to hear that noise. Call this another complaint and whine thread. Call me the ESO Alex Jones. Idgaf at this point, bruh. I really don't.
https://youtu.be/I1wsTHhjb2M
Seriously. What happened to it? Whether it is PvE or PvP. I'm so damn tired of getting double CC'd from hard-CC's that I'm ready to scream. I can't avoid it in PvE, and I can't avoid it in PvP. NPC's and players alike just completely rendering CC immunity null and void. And I've damn near had it. I made a post about this a month or so ago, and not a single damn dev or combat team member made a comment about what they are doing to look into it. Nor have mentioned an ETA on a proper fix.
I'm sick of it, bruh. I'm tired of having point out crap, and nothing gets done. Just like how early I made a thread about how I could still gap-close into keeps, and sent out messages to the staff of ZOS. And not 1 of them has gotten back to me about it, or how they'll look into it. People have been exploiting the queue system, and still no ETA on when that will be fixed. Keep doors not letting you in or out have been broken for YEARS, and still no damn ETA on a fix. But you ZOS mods can come into a thread, and make a comment about how you removed a post this and that. You can sure comment on that. But, you can't comment and engage on what you're ACTIVELY doing to make your game better.
And yes, before some white knight joins this thread and says how I'm not entitled to a functioning game. Save it. I already know about how we signed the damn TOS that states how ZOS don't have to fix anything, and that they are free to do whatever they want and how we want. So save it. I don't want to hear that noise. Call this another complaint and whine thread. Call me the ESO Alex Jones. Idgaf at this point, bruh. I really don't.
Bruh
ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
I've gotten some Moderator warnings in a couple posts by now, But honestly I don't care anymore.
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way.We're talking internally about how we can fix this.
There is no CC immunity from DK talons either. I felt like a rag doll fighting one the other day and constantly being CCed
ZOS_GinaBruno wrote: »From the forums specifically? There's a number of avenues for how threads get to the dev team, including:ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
I've gotten some Moderator warnings in a couple posts by now, But honestly I don't care anymore.
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way.We're talking internally about how we can fix this.
What's the current process for gameplay issues being relayed from the forums to the people that can fix it?Those are just some examples. We've said this before, but we are reading many of the threads and posts from the forums!
- The community team sees threads that require attention, and we send them to the devs to review.
- Other devs see threads that require attention, and they send them to the appropriate team to review.
- The gameplay team sees threads and review amongst themselves (this happens more than you might think).
- The QA team also reviews many, many threads posted in the Bug Reports section and take whatever action is appropriate. This includes creating a new bug if one doesn't exist and sends it to the team, noting if something is already bugged but is getting more reports, something that sounds off but can't be reproduced easily, or something that's been reported but is actually working the way it was designed (sometimes this can lead to further discussions, such as why it's being viewed as broken if it isn't, but that's another discussion).
- Customer Support finds a thread that's related to tickets that get sent in, and those get triaged/escalated as appropriate.
It's a nice idea on paper, but when you start thinking of the logistics, something like this just isn't possible to maintain and would get muddied pretty quickly. And yes, we have considered it. Let's break it down based on your list:Curragraigue wrote: »ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
I've gotten some Moderator warnings in a couple posts by now, But honestly I don't care anymore.
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way.We're talking internally about how we can fix this.
@ZOS_GinaBruno but this has been said a number of times. Your biggest problem has always been lack of communication. For the most part we find out about big changes a few weeks before they go live when we read about them in patch notes.
You must surely have a list that Matt, Richard, Wrobel and Brian look at every day/week that shows this is the overall plan. We just want that updated list on the forum. Divide it up into something like:
1) things being considered
2) things we are working on fixes for
3) things being tested/balanced
4) things coming in update x
5) things we are not going ahead with anymore
Doesn't need the detail in the list just bullet points. Give people time to get ready for the large changes and for people to provide suggestions or comments on your plans. Let people know what you are currently working on and what fixes are coming and bam you have the level of communication that people are looking for.
1) things being considered - The danger in listing something like this out is what happens if it never comes to fruition, or gets punted due to lack of time/resources, or reprioritized for a different patch? All it will do is disappoint people because they'll see something that we once considered, but then never did for XYZ reasons (which ultimately end up not mattering). Also consider when we're looking at new features specifically, for example, this kind of takes the wind out of Marketing and PR's sails if we just lay it all out on the table early.
2) things we are working on fixes for - This is something we've toyed around with doing frequently, but what ultimately goes in this list? We're working on many fixes at one time, some of which take a lot of time and effort, some of which are very minor. We can't list everything - it just isn't reasonable or even feasible. What we decided to do instead is reply to threads in the Bug Reports section, as we're able, to give a status on the bug reported. Can we do a better job and reply to more threads? Sure. But as we originally said when we opened that section, we reply as we can.
3) things being tested/balanced - Again, this is a moving target and the effort to maintain something like this would probably be a full time job in itself. Unfortunately, the reality of the situation is we (the Community team) have many tasks and responsibilities and simply don't have the bandwidth to maintain something like this on a regular cadence. We can try to give you more general updates more frequently, though, and this is something we can work to improve.
4) things coming in update x - We do this to some extent when we release preview articles, and you could even consider the PTS patch notes to be a preview of sorts. Again, remember we have other departments that need to hold onto content based on a release schedule and strategy. I know that's a little different from gameplay-specific things, which is probably what you're referencing, and we can try to do a better job to let you know the things we're working on for the future. Many times, we're just not ready to talk about our plans because - again - it's a moving target. We iterate and iterate, and tweak things until they're close to being just right. That's when we put things on the PTS for final tweaks and testing, and gather up your feedback for what we've implemented.
5) things we are not going ahead with anymore - This is fair, and we can certainly be more open about things that aren't really on the table, just so you don't feel like you're being strung along.
Sorry for the wall of text, it's late and I started rambling. TL;DR - we'll work on doing a better job to communicate the larger, more overarching changes and plans we have for future gameplay updates to keep everyone abreast of what we're doing.
MehrunesFlagon wrote: »Honestly think that cc immunity should count for all cc types from a single break. Also increasing the immunity duration by approximately 3x would be a step in the right direction.
Also they probably should make executes not work if they aren't in execute range. Undodgeable attacks need to go too. There is no reason that if I can see it coming that I should have to take the damage like a moron.
MehrunesFlagon wrote: »Honestly think that cc immunity should count for all cc types from a single break. Also increasing the immunity duration by approximately 3x would be a step in the right direction.
Also they probably should make executes not work if they aren't in execute range. Undodgeable attacks need to go too. There is no reason that if I can see it coming that I should have to take the damage like a moron.
What...?
MehrunesFlagon wrote: »MehrunesFlagon wrote: »Honestly think that cc immunity should count for all cc types from a single break. Also increasing the immunity duration by approximately 3x would be a step in the right direction.
Also they probably should make executes not work if they aren't in execute range. Undodgeable attacks need to go too. There is no reason that if I can see it coming that I should have to take the damage like a moron.
What...?
Not quite sure what you don't understand,but was really getting at doing that in addition to fixing what's broken.
I'm not defending anything, just explaining how it works.
Is your argument that if you're lagging you should be immune to the game core mechanics ? Everyone is lagging, and everyone is having the same problems.
In your video you don't break free, but ask to be CC immune. It doesn't work like that, and you can be double CCed if you don't break free from the first one.
Would be cause to grief if you did break free, but did not get the CC immunity, like it happened to many people (myself included). I would never, nor I ever did, defend that.
Have a good day.
No, his argument is that he should be given CC immunity after a hard CC on him expires, regardless of whether he breaks free or not, and he is right, that is how it is supposed to work.
The hard CC didn't expire, therefore, no CC immunity.
I'm not sure where you play, but down here you can chain hard CCs in rapid succession as long as you do before the previous one expire.
I'm not saying it should work like that, and I do agree it's BS, but it's how it works, and it's been like this for a while now.
ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
I've gotten some Moderator warnings in a couple posts by now, But honestly I don't care anymore.
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way.We're talking internally about how we can fix this.