Really? We're Gonna Get The Silent Treatment?

Azyle1 · July 2017

Yeah, logged in on my lunch break a few minutes ago and while it seemed a bit better... its still pretty bad. Also to all the idiots who keep saying "L2Network!" and such... why would it work fine (well you know as good as it could) before and then suddenly take a dump lately?

It's ZoS, not us. Doesn't take a mathematician to understand this.

Wycks · July 2017

That network, those partner contracts...

olivesforge · July 2017

Sooo much QQ'ing over what amounts to the First-Worldest of First World Problems.

Look, I know we all like low ping (including Bethesda) and they'll fix it, I'm sure. But unless you are going to drive up Irving Blvd from the Design District and re-build every backbone connection in the area without knocking all of the other games hosted in that part of Dallas (it's why when there's a regional problem, ESO, GW2, BDO, B&S and others all have the same lag issues) offline, there's really nothing any of us can do but wait.

For the record, I live in two cities, and my ping has been hilariously inconsistent over the last few weeks. Which is funny, because one of the places I live at is almost within viewing distance of the servers, and the other one is as far away as you can get in the continental US from them. At both, I've had problems - Dallas (50ms - 150ms) and Boston (90ms-180ms), and I absolutely want it to get fixed. Still, there's nothing that can be done by bellyaching, and I'm certain that Gina's inbox is just as eager for the problem to be fixed as we are.

JFC just go outside for a few minutes. Lag there is much better.

eso_lags · July 2017

@ZOS_GinaBruno How about these same issues that have been happening in cyrodil on xbox for the last 4+ months? Any comment on that? And ya it has also been worse in the last week for some reason. All started last week and it really p*ssed me off because i thought it was the usual lag just getting worse, but now im seeing that its happening everywhere.

djdc1234 · July 2017

ZOS_GinaBruno wrote: »

Thanks for the extra info, guys. We know this is frustrating and we're working on nailing down what the issue is here.

Please I just wanna relax and play normal with the normal jitter lag every hour for 1 second

starkerealm · July 2017

Azyle1 wrote: »

Yeah, logged in on my lunch break a few minutes ago and while it seemed a bit better... its still pretty bad. Also to all the idiots who keep saying "L2Network!" and such... why would it work fine (well you know as good as it could) before and then suddenly take a dump lately?

It's ZoS, not us. Doesn't take a mathematician to understand this.

Or it's the ISPs. Which, if AT&T is the common vector here, starts to sound a lot like this really might not be ZOS's fault.

SydneyGrey · July 2017

Caff32 wrote: »

Since the Morrowind patch there have been serious animation lag with dual wield. You will only see the light/heavy attack animation, no other animations. After a few seconds or after a bar swap, all the prior animations will go off all at once. It has made dual wield impossible to run on stamina characters on Xbox.

I've been having the same problem with 2H weapons on my templar. I had to stop playing him as of this morning, and have been playing a mag warden all day today instead. I'm not having the same issues on my warden. Yesterday, my templar was getting a lot of bugginess and lag when he tried to use his weapon, especially the Critical Charge/Critical Rush skill.

Stovahkiin · July 2017

olivesforge wrote: »

JFC just go outside for a few minutes. Lag there is much better.

Yeah but the gameplay outside is terrible. The people are rude and there isn't even a respawn button!

JarlUlfric · July 2017

Iselin wrote: »

ZOS_GinaBruno wrote: »

Hey guys, just want to reiterate what was put on the Bethesda Support Twitter account that we are actively investigating the latency issues.

Is the Bethesda support twitter account where we're now supposed to go get info about technical problems with the game?

It always has been, you just haven't been paying attention.

Morgul667 · July 2017

Last night PVP was nightmare again (disconnected every other 5 minutes at max)

WuffyCerulei · July 2017

ZOS_GinaBruno wrote: »

Hey guys, just want to reiterate what was put on the Bethesda Support Twitter account that we are actively investigating the latency issues.

You guys may wanna put a banner up saying you're doing so. I don't think a lot of people know to look at the Bethesda Support twitter.

Iselin · July 2017

JarlUlfric wrote: »

Iselin wrote: »

ZOS_GinaBruno wrote: »

Hey guys, just want to reiterate what was put on the Bethesda Support Twitter account that we are actively investigating the latency issues.

Is the Bethesda support twitter account where we're now supposed to go get info about technical problems with the game?

It always has been, you just haven't been paying attention.

Right because forum banners don't exist lol.

Morgul667 · July 2017

JarlUlfric wrote: »

Iselin wrote: »

ZOS_GinaBruno wrote: »

Hey guys, just want to reiterate what was put on the Bethesda Support Twitter account that we are actively investigating the latency issues.

Is the Bethesda support twitter account where we're now supposed to go get info about technical problems with the game?

It always has been, you just haven't been paying attention.

Only when they feel like it

Skinzz · July 2017

I'm from Canada. Has been unplayble for me since last Saturday (5 days ago). Unplayable, as in, my flawless conqueror dies to random mobs in bangkorai... Can't fight or heal..

Iselin · July 2017

xskinzcity wrote: »

I'm from Canada. Has been unplayble for me since last Saturday (5 days ago). Unplayable, as in, my flawless conqueror dies to random mobs in bangkorai... Can't fight or heal..

Started on July 1st for me (Canadian West coast.) It's happening everywhere in the game. I've been leveling an alt and it happens in any zone, main story or guild solo instances, Cyrodiil, etc. I've been playing since launch and it has never been this bad for me in 3+ years.

UniversalHealthcare · July 2017

Can confirm. Even standing still in town, frames flucuate from 1 to 60 to 8 to 30 to 3, etc. And latency jumps from 70 to 999 to 23 to 200, etc. As of 9:00 p.m. central.

Morgul667 · July 2017

xskinzcity wrote: »

I'm from Canada. Has been unplayble for me since last Saturday (5 days ago). Unplayable, as in, my flawless conqueror dies to random mobs in bangkorai... Can't fight or heal..

Same timeframe exactly. But From Asia , connected to EU PC

theflawlessteabagger · July 2017

Vapirko wrote: »

I really, really expected the devs to chime in. The game has been unplayable for up to a week for some of us and we get nothing? How is that okay? @ZOS_GinaBruno can you at least pop in and say something like, "Hey loyal players, we're aware there's a big issue with unplayable lag and we're working on it. We apologize for the inconvenience." Is that so hard? What happened to this game?

You dont deserve anything actually .

Vapirko · July 2017

@theflawlessteabagger actually yes I do. As of now I'm still technically paying for this game via sub, though that's about to end. Until that time I am entitled to working game. After my six month sub package is up they can do whatever they want.

Zardayne · July 2017

I've been running just fine on PC but I think it's pretty crappy that Zenimax is putting their updates on Twitter and not here on their main game site and their forum. I don't have a Twitter account and don't care to have one. I come here for my information which is where you guys need to be putting it.

Stovahkiin · July 2017

theflawlessteabagger wrote: »

Vapirko wrote: »

I really, really expected the devs to chime in. The game has been unplayable for up to a week for some of us and we get nothing? How is that okay? @ZOS_GinaBruno can you at least pop in and say something like, "Hey loyal players, we're aware there's a big issue with unplayable lag and we're working on it. We apologize for the inconvenience." Is that so hard? What happened to this game?

You dont deserve anything actually .

Oops, looks like someone accidentally took an extra dose of salt today

Appleblade · July 2017

This is why I chuckle when someone says the Internet was originally designed to survive a nuclear war. Yeah, not so much. Someone trips over a cable at level 3 and I wind up stuck in blocking pose while a boss pummels my face.

Morgul667 · July 2017

I wonder if PC EU PVP server is located with NA PC server cause the issue seem very similar in PVP while PVE was better last night ? Could be completly wrong but find the facts odd

sdtlc · July 2017

Morgul667 wrote: »

I wonder if PC EU PVP server is located with NA PC server cause the issue seem very similar in PVP while PVE was better last night ? Could be completly wrong but find the facts odd

There's no PC EU PVP, there's only PC EU and it's located in Frankfurt

Sigma957 · July 2017

In Australia here and my lag has actually gone down from 300ms average to 240 so go figure that one out and I have a darn lot more connections to get to ESO servers.

Appleblade · July 2017

olivesforge wrote: »

Sooo much QQ'ing over what amounts to the First-Worldest of First World Problems.

...

JFC just go outside for a few minutes. Lag there is much better.

Well thank both the Nine and the Three and Merida herself we have you here to show us how to rise above our base natures. Bless you good sir and/or madam for showing us the light.

Morgul667 · July 2017

sdtlc wrote: »

Morgul667 wrote: »

I wonder if PC EU PVP server is located with NA PC server cause the issue seem very similar in PVP while PVE was better last night ? Could be completly wrong but find the facts odd

There's no PC EU PVP, there's only PC EU and it's located in Frankfurt

Got it, just find it weird how PVP was nightmare last night compared to PVE (which was not good but better)

twev · July 2017

starkerealm wrote: »

Azyle1 wrote: »

Yeah, logged in on my lunch break a few minutes ago and while it seemed a bit better... its still pretty bad. Also to all the idiots who keep saying "L2Network!" and such... why would it work fine (well you know as good as it could) before and then suddenly take a dump lately?

It's ZoS, not us. Doesn't take a mathematician to understand this.

Or it's the ISPs. Which, if AT&T is the common vector here, starts to sound a lot like this really might not be ZOS's fault.

XFinity.
I run 163Mbps and a 31 ping to Dallas from Virginia.
My game was unplayable like everyone elses, at the same times everyone elses was garbage.

Thogard · July 2017

twev wrote: »

starkerealm wrote: »

Azyle1 wrote: »

Yeah, logged in on my lunch break a few minutes ago and while it seemed a bit better... its still pretty bad. Also to all the idiots who keep saying "L2Network!" and such... why would it work fine (well you know as good as it could) before and then suddenly take a dump lately?

It's ZoS, not us. Doesn't take a mathematician to understand this.

Or it's the ISPs. Which, if AT&T is the common vector here, starts to sound a lot like this really might not be ZOS's fault.

XFinity.
I run 163Mbps and a 31 ping to Dallas from Virginia.
My game was unplayable like everyone elses, at the same times everyone elses was garbage.

you dont have to have ATT to have your connection routed through their nodes. It is, in fact, a bad ATT node in texas that is causing this problem. The node is dropping packets like crazy and timing out before regaining connectivity. You can fix this problem with a VPN... link on how to do that is here:

https://forums.elderscrollsonline.com/en/discussion/357643/guide-how-to-fix-the-current-lag-spike-issue-using-a-vpn

Elsonso · July 2017

Morgul667 wrote: »

sdtlc wrote: »

Morgul667 wrote: »

I wonder if PC EU PVP server is located with NA PC server cause the issue seem very similar in PVP while PVE was better last night ? Could be completly wrong but find the facts odd

There's no PC EU PVP, there's only PC EU and it's located in Frankfurt

Got it, just find it weird how PVP was nightmare last night compared to PVE (which was not good but better)

Lag inside Cyrodiil is much more sensitive to player population, and the performance of the megaserver and the ESO software, than outside of Cyrodiil. That means that you can be having a terrible day in Cyrodiil while it is all kittens and puppies for everyone else. The reverse is not true, though. If people are having a bad day in PVE, it is probably going to be a bad day for everyone.

twev wrote: »

starkerealm wrote: »

Azyle1 wrote: »

Yeah, logged in on my lunch break a few minutes ago and while it seemed a bit better... its still pretty bad. Also to all the idiots who keep saying "L2Network!" and such... why would it work fine (well you know as good as it could) before and then suddenly take a dump lately?

It's ZoS, not us. Doesn't take a mathematician to understand this.

Or it's the ISPs. Which, if AT&T is the common vector here, starts to sound a lot like this really might not be ZOS's fault.

XFinity.
I run 163Mbps and a 31 ping to Dallas from Virginia.
My game was unplayable like everyone elses, at the same times everyone elses was garbage.

A little secret is that it is pretty common to get from Virginia to Dallas by using the AT&T network. AT&T does not have to run a wire out to your house for you to be impacted by a problem that they might be having.

As for laying blame, my guess is that at the beginning of the month, some backbone ISP (AT&T, Level 3, Sprint, CenturyLink, etc) made a change that broke something in the US internet infrastructure in a way that ESO is sensitive to. Once it is determined who broke the internet, and they fix it, things will get better immediately. This is not the first time this has happened, and it is just too strange that this all started to escalate rapidly on July 1.