Your "Fix" didn't fix anything at all, Battlegrounds still BROKEN

Tulke · May 2017

rhapsodious wrote: »

Tulke wrote: »

ZOS_GinaBruno wrote: »

Can you be a bit more specific, please? What still appears to be broken?

This is the best way to lose customers. You have to learn to treat your clients with respect, because the truth is that this is a huge lack of respect towards them.

Look, regardless of the fact that this absolutely should have been caught in QA (and I don't want to make any excuses, this is pretty bogus), by providing clear and concise explanations of the problem and how to reproduce it, you help the team more clearly pinpoint the problem. "It's broken" isn't helpful. By narrowing down what is and isn't broken about the process, they can look at an increasingly smaller section of the code base to figure out what's up.

And again, I'm not defending the shoddy QA. But Gina isn't the person to take it out on, jeez.

If you work for a company you have to take responsibility.

Rewws · May 2017

Mrs_Malaka wrote: »

omg.

OH. MY. GOD.

It just dawned on me.

They didn't do this early access thing as a nice gesture to those who pre-ordered the expansion.
They did it to get mass testers because the closed PTS wasn't giving enough feedback.
We're not lucky pre-order players; we are guinea pigs.

***.

You didn't realize that until now? Ofcourse we are the perfect guinea pigs, we are the bulk of overlydedicated players who "can take a huge hit of errors and malfunctions before quitting" aka expendables / blinded by love. They wrapped it in like an honor to be the first, but we are still alpha testers in a degrading world.....pathetic.

Glamdring · May 2017

You guys dont understand you are still betatesters? thanks anyway that you participate to test it out, i will maybe buy morrowind after the official release, by then they "probably" have sorted out the worst bugs.

Tyvarra · May 2017

After clicking ready check 10 times it ported us in a deathmatch. But we werent allowed to finish the match, but were ported out again. No reward, no leaderbord...

Its really sad how you sell BG as major component of the expansion and its not working.

I dont like the warden, BG is not working...so I paid 40 bucks just for the zone (at least that is nicely done).

Morgul667 · May 2017

Better than before BUT

Blocked many times at forming group stage

Still had 2v3v4 or 2v2v4

Rohamad_Ali · May 2017

Skjoldur · May 2017

Tulke wrote: »

rhapsodious wrote: »

Tulke wrote: »

ZOS_GinaBruno wrote: »

Can you be a bit more specific, please? What still appears to be broken?

This is the best way to lose customers. You have to learn to treat your clients with respect, because the truth is that this is a huge lack of respect towards them.

Look, regardless of the fact that this absolutely should have been caught in QA (and I don't want to make any excuses, this is pretty bogus), by providing clear and concise explanations of the problem and how to reproduce it, you help the team more clearly pinpoint the problem. "It's broken" isn't helpful. By narrowing down what is and isn't broken about the process, they can look at an increasingly smaller section of the code base to figure out what's up.

And again, I'm not defending the shoddy QA. But Gina isn't the person to take it out on, jeez.

If you work for a company you have to take responsibility.

In my mind, working in PR or similar for ZOS must feel like working for Trump at times... I just could not bring myself to face the people after so many messes...

vyndral13preub18_ESO · May 2017

Come on guys. There is nothing wrong with the group finder. There are just to many dps in the queue.

LiquidPony · May 2017

This right here is a big problem. "What still appears to be broken?" If they have to ask this question they have no clue what is going on and that worries me. Did you not test the patch that just went live? I bought Morrowind for BGs. not for the Warden class, or Vvardenfell quest zone. I could care less about them.

It seems obvious that ZOS is doing something horribly wrong when testing "live." Just take a look at their response to the MoL issues on console ...

Sorry for the delay in providing you updates about this. We are still investigating. We're having difficulty reproducing this issue on our own runs on the live console servers, but we're still digging. We may reach out to some of you for additional info and assistance.

It is impossible to run MoL without mass disconnects. The fact that they have "difficulty reproducing" is ridiculous. There is something seriously wrong with the way they test the game.

essi2 · May 2017

It is less broken now, but still seems abit wobbly, atleast it isn't timey wimey

OccultOverload · May 2017

ZOS_GinaBruno wrote: »

Can you be a bit more specific, please? What still appears to be broken?

Group queuing, queuing for battlegrounds and dungeons, streak, and Cyrodiil load screens, all still present and accounted for (aka broken as per the hundreds of past posts describe). Time to hire some competent engineers.

ZOS_GinaBruno · May 2017

Thanks, everyone. We're actively looking into all your reports now. Stand by for further updates...

VizigothAlaric · May 2017

" Stan by for further updates " LOL

Insandros · May 2017

McCracken79 wrote: »

ZOS_GinaBruno wrote: »

Can you be a bit more specific, please? What still appears to be broken?

This right here is a big problem. "What still appears to be broken?" If they have to ask this question they have no clue what is going on and that worries me. Did you not test the patch that just went live? I bought Morrowind for BGs. not for the Warden class, or Vvardenfell quest zone. I could care less about them.

No disrespect man, but I'm sure you'Re the kind of guy that goes to the garage and say « Well my car is broken and does that « cling, cling » kinda sound somewhere!!! » and you expect them to know what you'Re talking about, doesn'T help much, what Gina wanted to say is, be specific, don't just say it's broken,something to help a bit like, When i click join, my game crashes, when i join the BG, my screen freeze, when i load in BG all my action bars disapear, when i leave the BG, my toon reapear naked at the wayshrine, she didn't ask him to find the problem or solution man, just being specific as what happens

Remember, when they test a patch, they don't test the million of possible computer configs, they don't install the hundreds possible add-ons we do install and the possible combination of those third party mods that might cause issues, and there is always a difference than test local and live with thousands of members all around the world, lots of factors to take into consideration... Until june 6th it's still early-acess, so expect some stuff to happen

The day you'll go up create a game, come up with new content often and try to add content to your stuff, and the day you realeas a major patch and nothing happens, man, i'll call you God and craft you infinite life long ingame 3 stats Food.

Gilvoth · May 2017

gp1680 wrote: »

McCracken79 wrote: »

ZOS_GinaBruno wrote: »

Can you be a bit more specific, please? What still appears to be broken?

This right here is a big problem. "What still appears to be broken?" If they have to ask this question they have no clue what is going on and that worries me. Did you not test the patch that just went live? I bought Morrowind for BGs. not for the Warden class, or Vvardenfell quest zone. I could care less about them.

You have to wonder sometimes whether they actually ever play their own game. smh...

exactly, but when i say that they dont play thier game, they tell us that they do.
but we have seen several times where they have proven by thier comments that they do infact dont know what is happening in-game.
Especially in PvP

Futerko · May 2017

waiting 20 min for queue, and when i finally enter. 2 vs 1 vs 4 , oh cmon srsly

Jurand80 · May 2017

ZOS_GinaBruno wrote: »

Thanks, everyone. We're actively looking into all your reports now. Stand by for further updates...

Mazbt · May 2017

vyndral13preub18_ESO wrote: »

Come on guys. There is nothing wrong with the group finder. There are just to many dps in the queue.

Battlegrounds is the focus for the criticism here not the dungeon group finder.

Wump · May 2017

ZOS_GinaBruno wrote: »

Thanks, everyone. We're actively looking into all your reports now. Stand by for further updates...

Trying to give constructive feedback:

Queue pops fast, but "forming group" takes ages. At least "some player declined" didnt happen to me so far
When getting in BG HP Bars, and Group Member HP bars disappear. /reloadui fixes that, but reloading ui while BG started is a bit... you know
Still getting BG with 2/4/4 which isnt the most fun for the 2guys

Hope this helps a bit

gp1680 · May 2017

[/quote}
exactly, but when i say that they dont play thier game, they tell us that they do.
but we have seen several times where they have proven by thier comments that they do infact dont know what is happening in-game.
Especially in PvP[/quote]

I'm with you my friend. If they did actually play the game at home, I'd love to be a fly on the wall and hear the conversations to themselves...

"wtf another load screen?";
"wtf is up with the group finder?";
"ruuunnnn another destroy ulti!!!"
"Really? A crash in the middle of taking a keep? All that AP down the drain!"

... to name a few.

Falhael · May 2017

So this fix apparently didn't do much.

Battlegrounds were the only reason I bought Morrowind. And those don't work (getting in after having queued for 30+ mins -one day even 5+hours- is about the same as not working at all for me). Starting to feel a little scammed. And I know of many other people who feel the same way. But I guess it's our own fault for believing in the good in people/companies and buying their products again and again expecting different outcomes each time

McCracken79 · May 2017

Insandros wrote: »

McCracken79 wrote: »

ZOS_GinaBruno wrote: »

Can you be a bit more specific, please? What still appears to be broken?

This right here is a big problem. "What still appears to be broken?" If they have to ask this question they have no clue what is going on and that worries me. Did you not test the patch that just went live? I bought Morrowind for BGs. not for the Warden class, or Vvardenfell quest zone. I could care less about them.

No disrespect man, but I'm sure you'Re the kind of guy that goes to the garage and say « Well my car is broken and does that « cling, cling » kinda sound somewhere!!! » and you expect them to know what you'Re talking about, doesn'T help much, what Gina wanted to say is, be specific, don't just say it's broken,something to help a bit like, When i click join, my game crashes, when i join the BG, my screen freeze, when i load in BG all my action bars disapear, when i leave the BG, my toon reapear naked at the wayshrine, she didn't ask him to find the problem or solution man, just being specific as what happens

Remember, when they test a patch, they don't test the million of possible computer configs, they don't install the hundreds possible add-ons we do install and the possible combination of those third party mods that might cause issues, and there is always a difference than test local and live with thousands of members all around the world, lots of factors to take into consideration... Until june 6th it's still early-acess, so expect some stuff to happen The day you'll go up create a game, come up with new content often and try to add content to your stuff, and the day you realeas a major patch and nothing happens, man, i'll call you God and craft you infinite life long ingame 3 stats Food.

I understand, I didn't mean any disrespect but this queue (dungeons) issue has been going on since it was implemented with no resolve and I am sure the Battleground queues were designed with the same framework. That and the hundreds of threads that explain the issue very well they should have a basic idea of what is happening and what is causing it. Am I wrong?

Nickernator · May 2017

Getting around 1 battleground an hour now, yesterday is was 1 battleground / 3 hours. Some improvements but still

ZunaRoath · May 2017

ZOS_GinaBruno wrote: »

Thanks, everyone. We're actively looking into all your reports now. Stand by for further updates...

Thank you, Gina. I really hope the devs can fix this soon, because I'm honestly enjoying this DLC so much, and for me, the battlegrounds are also really cool, and I wish I could make more, but this doesn't allow me to.

Araviel2 · May 2017

ZOS_GinaBruno wrote: »

Thanks, everyone. We're actively looking into all your reports now. Stand by for further updates...

@ZOS_GinaBruno people who decline invites needs to get purged from the que as your que system gets bloated whit afk people at peek hours.
either they needs to get completely removed after declining once, or you need to create a separate reserve back que where to put them whit a priority on the main que to let new joiners in.

mook-eb16_ESO · May 2017

sounds like a hysteresis problem to me which causes a feedback loop and in turn causes the system to become unstable and fall over. I have no idea what I'm talking about

Insandros · May 2017

McCracken79 wrote: »

Insandros wrote: »

McCracken79 wrote: »

ZOS_GinaBruno wrote: »

Can you be a bit more specific, please? What still appears to be broken?

This right here is a big problem. "What still appears to be broken?" If they have to ask this question they have no clue what is going on and that worries me. Did you not test the patch that just went live? I bought Morrowind for BGs. not for the Warden class, or Vvardenfell quest zone. I could care less about them.

No disrespect man, but I'm sure you'Re the kind of guy that goes to the garage and say « Well my car is broken and does that « cling, cling » kinda sound somewhere!!! » and you expect them to know what you'Re talking about, doesn'T help much, what Gina wanted to say is, be specific, don't just say it's broken,something to help a bit like, When i click join, my game crashes, when i join the BG, my screen freeze, when i load in BG all my action bars disapear, when i leave the BG, my toon reapear naked at the wayshrine, she didn't ask him to find the problem or solution man, just being specific as what happens

Remember, when they test a patch, they don't test the million of possible computer configs, they don't install the hundreds possible add-ons we do install and the possible combination of those third party mods that might cause issues, and there is always a difference than test local and live with thousands of members all around the world, lots of factors to take into consideration... Until june 6th it's still early-acess, so expect some stuff to happen The day you'll go up create a game, come up with new content often and try to add content to your stuff, and the day you realeas a major patch and nothing happens, man, i'll call you God and craft you infinite life long ingame 3 stats Food.

I understand, I didn't mean any disrespect but this queue (dungeons) issue has been going on since it was implemented with no resolve and I am sure the Battleground queues were designed with the same framework. That and the hundreds of threads that explain the issue very well they should have a basic idea of what is happening and what is causing it. Am I wrong?

You haven't been disrespect, i started my post to mean i didn't wanna sound disrespect to you the way i made my sentences .:)

Markrox · May 2017

This is ridiculous, this is a major selling point for the expansion that is straight up broken. We are 2 patches in and no closer to a functioning queue system.

If we can't get a time frame for working BG's ("soon" isn't enough), it's time to start issuing refunds.

Cinbri · May 2017

Also same as before - press que button several times for actual start; and now newly - stucknig in endless "Forming group".

vyndral13preub18_ESO · May 2017

Mazbt wrote: »

vyndral13preub18_ESO wrote: »

Come on guys. There is nothing wrong with the group finder. There are just to many dps in the queue.

Battlegrounds is the focus for the criticism here not the dungeon group finder.

I am well aware. I was just amusing myself. I was inspired by the chuckleheads who would ride into any thread about something being wrong with the dungeon finder and post silliness about how everything was simply because there were to many dps in the queue.