The Elder Scrolls Online

Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Anyone else getting random disconnects?

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Savage_Audacity
Savage_Audacity
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At random points i get dosconnected and the same error messages appears saying, "unable to connect to xbox live. please make sure you have a valid internet connection."
wanting to know if other people are having the same issue so i know if its the game or my connection.
Keep in mind it never happens when i play other games, and also everytime it happens and I do a speed test my connection is secure (wired) and my download is ~65mbps with a 90ms latency. Upload is ~5mbps with 0% packet loss.
  • Savage_Audacity
    Savage_Audacity
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    Ill also add that sometimes (not everytime) when this happens i get an array of other error messages in which case i reset my game to fix it (digital purchase btw).
    The other error messages include "the person that bought this game needs to sign in" and "this account does not have access to xbox live" etc.
  • Surragard
    Surragard
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    To your first post, my Xbox randomly does this sometimes after router resets. Do a restart of the Xbox from settings. If it persists, restart then shut it off and do a modem/router reset then try the Xbox again.

    To your second post, I also have the digital edition but I have not received this messages in the past.
    I don't always drink Skooma, but when I do I go to the Southwall Corner Club. May you walk on warm sands my friends.
  • Taylor_MB
    Taylor_MB
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    Right now NA/PC AS just crashed out. Whole group did. Likely whole server.
    PvP Defensive Set Comparison
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  • bottleofsyrup
    bottleofsyrup
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    NA/PC, everyone in my group just got kicked to login. @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_RichLambert @ZOS_KaiSchober
  • anadandy
    anadandy
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    PC/NA whole group disconnected.
  • Nullmagic
    Nullmagic
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    Just tried to log in, can't connect to server. Told me to check my internet connection. Lol.. right.
  • KILLING4ALIVING
    KILLING4ALIVING
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    Taylor_MB wrote: »
    Right now NA/PC AS just crashed out. Whole group did. Likely whole server.

    I was on TF and it crashed, I know some people on Had. did as well. Or I should say they were complaining in guild chat that they were getting stupid bad lag right when I crashed.

    NA/PC
    Edited by KILLING4ALIVING on April 2, 2017 12:17PM
    I use to be a PVP'er like you but then I took a lag spike to the knee.
  • Tabbycat
    Tabbycat
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    Just stepped away to pour myself a cup of coffee and came back to disconnect.

    Logged back in okay, though.
    Founder and Co-GM of The Psijic Order Guild (NA)
    0.016%
  • rG_Kub
    rG_Kub
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    This happens to me about 2x a day.
    But today so far I've been disconnected 4x in the last 3 hours. "unable to connect to xbox live. please make sure you have a valid internet connection."
  • Savage_Audacity
    Savage_Audacity
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    @Surragard Ive never had to touch my router or modem to resolve the issues. The most i have to do is hard reset my xbox. most of the time i just have to relaunch the game 1-6 times. very annoying though, especially when it happens mid raid or dungeon...
  • Surragard
    Surragard
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    Savage_Audacity wrote: »
    @Surragard Ive never had to touch my router or modem to resolve the issues. The most i have to do is hard reset my xbox. most of the time i just have to relaunch the game 1-6 times. very annoying though, especially when it happens mid raid or dungeon...

    Just giving you some tips on what has worked for me. I've experienced this in other games and even just on the dashboard so I think it's often an XL issue but considering the number of other posts that followed about server issues on PC maybe there's something going on. I can't login right now to check it out unfortunately.
    I don't always drink Skooma, but when I do I go to the Southwall Corner Club. May you walk on warm sands my friends.
  • Savage_Audacity
    Savage_Audacity
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    @Surragard understood. I have tried resetting router etc but the issues still occur. I do not think its an issue on my end. Furthermore, I do not think it is an XBL issue because i never have connection issues on any other games (CoD, Destiny, etc.) granted i do play ESO way more than other games so I cant entirely rule out XBL. At the end of the day I just wanna be able to play eso without disconnecting.
  • ADarklore
    ADarklore
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    PC-NA tried to log in, gets me to character screen, loading into character, bumped back to login screen "Try again in a few minutes". I try again, get character to load, try to interact with NPC, nothing happens.... I can't do anything but walk around. Logout, get bumped to Login screen!!
    CP: 2130 ** ESO+ ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025 | Returned: March 2026~~
  • Savage_Audacity
    Savage_Audacity
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    from what im gathering, NA XB1 and NA PC are both having bad server issues for some players.
  • ADarklore
    ADarklore
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    Tried again, "login failed"
    CP: 2130 ** ESO+ ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025 | Returned: March 2026~~
  • Surragard
    Surragard
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    Won't be able to login to check it out for another 4-5 hours or so
    I don't always drink Skooma, but when I do I go to the Southwall Corner Club. May you walk on warm sands my friends.
  • ADarklore
    ADarklore
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    I was able to get back in after trying a few more times.
    CP: 2130 ** ESO+ ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025 | Returned: March 2026~~
  • SFDB
    SFDB
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    Frequently happens when I change characters; the load screen for the characters runs forever, then errors out to the login screen. This had been happening every two or three times, now I can't even log in at all.
    Coyote Moon: Warden
  • Savage_Audacity
    Savage_Audacity
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    SFDB wrote: »
    Frequently happens when I change characters; the load screen for the characters runs forever, then errors out to the login screen. This had been happening every two or three times, now I can't even log in at all.
    ive experienced that issue quite frequently as well.
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