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An unexpected internal error has occurred Xbox NA

WhoThenNow7
WhoThenNow7
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For the past three days I have been getting this message. I can't log in at all. My internet works fine, other games work fine online. Is anyone else having this issue?
  • Mwnci
    Mwnci
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    Have you taken the disc out and blown on it?
    90's console joke.
    Dovahkiin, Dovahkiin, naal ok zin los vahriin,
    Wah dein vokul mahfaeraak ahst vaal!
    Ahrk fin norok paal graan fod nust hon zindro zaan,
    Dovahkiin, fah hin kogaan mu draal!
  • WhoThenNow7
    WhoThenNow7
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    I still remember taking the cartridges out of my NES and blowing on them like it was yesterday..
  • WhoThenNow7
    WhoThenNow7
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    I can't even submit a ticket because whenever I type in the "special access code" it says it's wrong. So I try to log in again, and it sends me the exact same access code and it still doesn't work!
  • WhoThenNow7
    WhoThenNow7
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    Bump.
  • Karivaa
    Karivaa
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    This is also happening to several of my friends. I miss them. Hurry up zos and fix this!
  • jkolb2030
    jkolb2030
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    This was happening to me, and I could not understand why.. I had my laptop on the internet and my phone on the wifi and they both worked fine.. other online games worked fine too...

    My solution was to stop running my laptop on the interwebs or streaming music while i was playing ESO.. Apparently ESO doesn't like competing for the internet..

    Ever since, it's been fine.. Still annoying I cant use Spotify while grinding tho..
  • WhoThenNow7
    WhoThenNow7
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    Even with nothing else connected it still doesn't work. And I'm hooked through an Ethernet cable... So frustrating.
  • Pinja
    Pinja
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    I can't even submit a ticket because whenever I type in the "special access code" it says it's wrong. So I try to log in again, and it sends me the exact same access code and it still doesn't work!

    What version on the game are you trying to run (Gold, Imperial, Ect.), & are you trying to link a PC account because the time for that has long expired.
    Pinja for Dual Wands.
    Pinja's three server solutions:
  • WhoThenNow7
    WhoThenNow7
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    No.. I'm pressing the start button to log in to my Xbox NA account I've had for over a year. Tamriel Unlimited. Same exact account and game I've been playing since 2015
    Edited by WhoThenNow7 on January 9, 2017 3:23PM
  • SolarCat02
    SolarCat02
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    I had this issue pop up on Saturday and was only able to clear it by completely rebooting the Xbox. I also waited an hour before trying to log in, but I don't know if that helped anything or not.

    I don't know what caused it. One moment I was in Rawl'ka dying the new Sabatons I picked up for my tank, then the BZZZZZZZZZ! crash, and then I couldn't log in to my account to even get to the character select screen. Throughout it all, my husband was playing ESO on the other Xbox without any interruptions. Both boxes use their own hardwire connections directly into the router, and were only running ESO.

    Good luck in resolving this.
    Why be normal when you can be better?

    Elissandra Ravenwing, Magicka Dragonknight Healer
    Lady Kalila, Stamina Templar DPS
    Stands-in-Danger, Nightblade Saptank
    Zalarah, Stamina Dragonknight DPS
  • Loose_Cannon
    This started for me on Saturday for me, like the guy above me. Out of nowhere, crash to home screen. Then periodically from that point on I get this error when trying to log in.

    Also since then seems like there's a memory leak (if there is such thing on Xbox), or something going on which causes me to reset my Xbox and control the urge to clear my cache like once an hour. Whatever it is, it feels like the old memory leaks on older pc games that happened on every other patch.
  • NewBlacksmurf
    NewBlacksmurf
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    Other than the basic hard reset your console...it may continue being an issue for you.

    One way to make sure, you can factory reset your xbox one (BUT KEEP GAMES AND APPS)

    Worth a try if nothing else works
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • CapnPhoton
    CapnPhoton
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    This happened to me one time. I cleared the system cache and it went away.
    Xbox One NA Aldmeri Dominion
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