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Crash on starting PTS client(Windows related)
Zakor
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Finally done with patching the PTS and wanted to play, but as soon as I hit that "Play" button the game goes into a black screen, loads for 1-5 seconds and then throws me to the "Send an error report" window. I don't even get to the loginscreen nor the bethesda/zenimax logo. Anyone else experiencing this?
@ZOS_GinaBruno @ZOS_JessicaFolsom
Is this a known problem? The live client works just fine so I assume it's not my PC. Already tried to repair the PTS-Client with no success. Any way to fix this and start testing?
TO ALL MAC USERS
This thread is not about an issue with loading a char. The thread you are looking for is located here. This thread is about the pts client not even starting. If you notice such a behaviour on your mac feel free to add to this thread. If your problem is bound to loading a char please follow the provided link.
@ZOS_GinaBruno @ZOS_JessicaFolsom
Is this a known problem? The live client works just fine so I assume it's not my PC. Already tried to repair the PTS-Client with no success. Any way to fix this and start testing?
TO ALL MAC USERS
This thread is not about an issue with loading a char. The thread you are looking for is located here. This thread is about the pts client not even starting. If you notice such a behaviour on your mac feel free to add to this thread. If your problem is bound to loading a char please follow the provided link.
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Horowonnoe✭✭✭✭✭Same here, i get a crash after i load a character. Then i get spinning wheel of death which freezes the game and i have to force quit.PC / NA
Templar Healer "False Eye"
Sorc Healer "Potema the Wolf Queen"
Warden Healer "Heavy Attacks Online"
Magicka Nightblade DPS "Nephaleth Telvanni"
Dragonknight Tank "Nico's Facsimile"
Builds & Guides:
Horow's Templar Healer Guide for Trials (Murkmire updated)
How to get Felms to jump correctly in vAS HM?
Horow's vMA Magicka Sorc Build for beginners and lazy farmers
Horow's Magicka Sorc Triple Pet Heavy Attack Build - Summerset Isles Ready
More builds at anthem-guild.com/pve/.
Notable Achievements:
- World's first 18 Axes vAA clear
- World's first 20+ enrage stack Llothis in vAS HM and World record cone damage0 -
Livvy✭✭✭✭✭Been working on this myself for the past few hours. Nothing I have tried has fixed it.
And I have tried many things that were suggested for such a problem that I could find through searching.
Now I'm re-installing because nothing else worked. Taking forever. So so disappointing.
I have the OP's problem. Hit play, and get a black screen with the "ESO has unexpectedly stopped working" error message.->--Willow--<-0 -
Zakor✭✭✭Well, I'm glad I'm not the only one with this problem. That increases the chances it's not my PCs fault ':D
Anyway, an official reply would be great at this point.1 -
MonkeyD00✭✭I'm on a mac and having issues too.
I can get to the character select screen, load a character, goes to the usual loading screen and just hangs....and hangs there. spinning icon on bottom right freezes pretty quick and I end up having to force quit the game.
(I can load up live server no problem).0 -
Skayaq✭✭✭✭✭I have the same issue, I hit play, and is immediately presented with the error report screen. I hit repair, and now it's redownloading everything.Kazari-Dar, Khajiit Nightblade..........Jarkyr Storm-Blade, Nord Sorcerer .......... Dunric Amedain, Breton Templar
Araniwen, Altmer Sorcerer..................Llirasa Andralu, Dunmer Templar...................Marzug gro-Borgaz, Orc Warden
Calinchel, Bosmer Warden...................Jahrel-Xei, Argonian Nightblade....................Cienri Maraeud, Breton Sorcerer
Inara Savicci, Imperial Templar...................Garoric Attilus, Imperial Dragonknight............ Maevina Tallian, Imperial Nightblade
Ravanni-Ko, Khajiit Dragonknight..........Faevyn Ice-Heart, Nord Warden..........Nazran al-Taneth, Redguard Dragonknight1 -
Livvy✭✭✭✭✭Re-installing did not fix it. Just finished downloading and exact same thing.
So so frustrating.->--Willow--<-0 -
EllaRielle✭✭✭Seems to be a problem with character copies. I just created a new character and all is well now (also on a mac).Guilds:
ESOTR
Wings of Fate
Elder Scrolls Exchange
Ethereal Traders Union
Heroic IntentHaderus/Trueflame on NA0 -
Afafrenferr✭✭✭Same issues for me, can get in on a new character and crash shortly after. Copied toons are no good, and new template toons crash shortly after getting in, if I get in.PC/NA0 -
Sweet_Roll_ThiefSoul ShrivenI do know someone with the same issue. Hoping someone finds a fix soon.[PC-NA-AD]
@Sweet_Roll_Thief, GM of Blue Skooma Roleplayers
Elsynia Nightwind- Level 50 Stamina Nightblade DPS
Emia Riverrun- Level 50 Magicka Templar Heal-Tank
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Afafrenferr✭✭✭Get to character screen if you can, create a new toon, and don't spend ANY skill points, you'll be able to wander around a bit and look at the houses, but testing much is pretty much out.PC/NA0
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Zelos✭✭✭✭✭I crash every time I launch the PTS, I launch it see a black screen for 3 to 5 seconds and get hit with a crash
I get Fatal Error 11. When I try to repair the PTS it starts to download all 43gbs of the PTS even though I already have it. And the worst part about trying to repair it I get "content write failed" at like 20gb remaining and it goes all the way back up and starts the entire download of 43gb over again.Aeonhack - AD Stamina Nightblade - 5 Star General
CP1200
Creator and user of "Questionable" addons and game mechanics.0 -
Livvy✭✭✭✭✭So... I have tried all of the following, and it is still not working.
Adjusted settings in the user settings file, as I read online has helped people in the past with this issue.
Updated nvidia drivers.
Made sure the driver is selecting the correct GPU.
Uninstalled and reinstalled PTS.
Repaired PTS.
Downloaded windows updates.
Removed add-ons.
Disabled my firewall.
Can anyone think of anything else to try?
I am starting to think this is not a problem that we are going to be able to fix ourselves. Edited by Livvy on January 5, 2017 3:38AM->--Willow--<-0 -
Afafrenferr✭✭✭I don't think this one is on our end. I can play, but only on a toon That has zero spent skill points. Which is useless, but I can tour all the houses.PC/NA0
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Livvy✭✭✭✭✭Afafrenferr wrote: »I don't think this one is on our end. I can play, but only on a toon That has zero spent skill points. Which is useless, but I can tour all the houses.
Being able to even just do that would work for me, if I could ever get to the login screen. ->--Willow--<-0 -
Zelos✭✭✭✭✭I hope there is a fix for this soon, I hate watching other people play it when I cant get in and test things out for myself.Aeonhack - AD Stamina Nightblade - 5 Star General
CP1200
Creator and user of "Questionable" addons and game mechanics.0 -
StereoLiz✭✭✭I can't enter PTS too. After pressing play I get windows error about missing file api-ms-win-crt-runtime-l1-1-0.dll
I reinstall Microsoft Visual C++ and did repair in launcher. Didn't help.
Live server works normally.Edited by StereoLiz on January 5, 2017 6:31AM0 -
Sordidfairytale✭✭✭✭✭My wife plays on a Mac and she crashes randomly as well. On her newly template created character, or on her old characters. Sometimes she doesn't get past the load screen. Very frustrating.The Vegemite Knight
"if the skeleton kills you, your dps is too low." ~STEVIL
The Elder World of WarScrollCraft Online ~joaaocaampos0 -
Flaminir✭✭✭✭✭
✭✭I can't enter PTS too. After pressing play I get windows error about missing file api-ms-win-crt-runtime-l1-1-0.dll
I reinstall Microsoft Visual C++ and did repair in launcher. Didn't help.
Live server works normally.
I'm having the exact same issue. Haven't found a fix yet GM of the Unholy LegacyPC/EU/EP0 -
Livvy✭✭✭✭✭Still happening.
Any help or acknowledgement from ZOS would be greatly appreciated.->--Willow--<-0 -
feyii✭✭✭✭I got to the login screen, but 1-2s after entering my password and clicking the login button, the game also crashed and just allowed me to send an error report (which I did twice). Uninstalled the PTS and am reinstalling it now. Though, after reading the things here, I fear it won't help solve the issue.0
