I reset my skill points only to find that Fiery Grip was reset back to "level 1" status. I had it morphed to Unrelenting Grip and maxed out. I issued a ticket on it but I have yet to hear...anything. In fact all of the tickets that I've submitted to ESO support I still have yet to hear...anything. In all seriousness how do I know if my ticket is resolved? I log into this website, verified my email and I know my email is correct because I get messages concerning different sales coming up. Is there any sort of follow up besides coming to the forums, scrolling through countless forums and hoping to find a similar issue and what has been/is being doing to fix it? I'm sort of getting off topic but I can still make the ESO world in Coldharbour "disappear" after going to specific places on the map. Instead of seeing the world you see a huge square shaped room. I've been able to duplicate this now for over a year. Other places there are "pink squares" with the word "missing" on certain floors and ceilings in game. Again they are still there and I've submitted tickets on them.
Are there any sort of follow up/accountability for tickets?