Official Discussion Thread for Crown Crates

SantieClaws · September 2016

Khajiit is from a family of merchants yes – though this one herself has other business interests ...

This one simply does not understand how it makes any sense to royally annoy so many of your most loyal customers. It is quite clear this is what the crates they have done. Most certainly yes. As obvious as the whiskers on the face.

Yes this one understands you are counting on the casual business to make up for this but the casual business is oh so fickle yes - one day in Tamriel and the next elsewhere never to return.

This seems to khajiit to be quite a short term and risky strategy and not one she would choose to pursue with any business of her own.

Yours with paws
Santie Claws

Preyfar · September 2016

MissBizz wrote: »

I'm in the same boat. I really hope only the atronach stuff is exclusive... but when we asked for clarification it only muddied the waters further. As it stands I need to brace for the worst.. which would mean ~39 exclusive items vs ~16 past items. Hopefully they clear this up and the majority of the crates are past items rather than exclusives.

The fact that it also includes so many new items also makes the chance of getting CS gems harder, thus making the low conversion rate even more insulting.

Wolfkeks · September 2016

Did you like/use the consumables you received from the Crown Crates?
Nope, I do not use consumables from the crown store in general. Now I'm literally spammed with consumables from the Drown Crates. It's just a bit to much when I'm opening around 26 boxes, get a skamp pet and around 400 Crown Fortifying Meal, Crown Lethal Poison and a few Crown Soul Gems. I already have this stuff, so I don't need anymore.

Do you have any general feedback?
Please don't add so much consumables.... (see above)

Questions?
Yep, about some of the Crown Crates items. Can we still buy them in the crown store (like the red pit wolf) or do we only get those items via Crown Crate?

Abeille · September 2016

Another day, another test.

Two days, 26 Boxes (10400 Crowns): 16 collectibles unlocked with the Crown Crates, 65 Crown Gems. Only 4 collectibles that are for a tier over the Superior tier.

Edit: I can't count.

Iselin · September 2016

Mojmir wrote: »

52% percent of forum go'ers voted against them being in the game in a 109 page thread. I think you have your answer Zo$.

That would be 66%. The poll has two "No" choices.

Mix · September 2016

Suggestion: Remove racially restricted style items from the loot table!

This time I opened 13 and noted the items box by box:

amounts:
Potions (5) and there are 5 types: tri-pot, invisibility, warrior, spellcaster, survivor
Poisons (25)
Mimic stone (1) (called Style Material by the labeling system)
Food (1)
Drink (1)
Crown Items (1) (experience scrolls, riding lessons)

1. Memento (Superior); Costume (Superior); Potion; Potion
2. Potion; Hat (Superior); Potion; Style Material
3. Poison; Food; Hat (Superior); Potion
4. Hat (Superior); Food; Potion; Potion
5. Style Material; Crown Item; Style Material; Potion
6. Facial Accessory (Superior); Potion; Potion; Drink
7. Poison; Potion; Costume (Superior); Crown Item
8. Crown Item; Potion; Costume (Superior); Poison
9. Body Marking (Superior); Style Material; Potion; Non-Combat Pet (Legendary)
10. Costume (Superior); Potion; Potion; Crown Item
11. Style Material; Facial Accessory (Superior); Potion; Crown Item
12. Style Material; Potion; Non-Combat Pet (Superior); Crown Item
13. Potion; Potion; Facial Accessory (Superior); Potion

I did note that you get 5 crown gems for a duplicate Superior Item (which cost 16 crown gems on the store).

kensan62_ESO · September 2016

After checking out the crown crates on the PTS I have definately felt a shift away from what players want. I spent almost all of the 5500 crowns I had on crown crates and not one mount. Further more , the currency you get from having the same item in the crates is hardly enough to "exchange" for the item I want. The so called super mounts are 400 crown crate gems. Really Zos? I did the math and even if I got 10 gems from each crate(which is NOT gonna happen) I would still need to buy 40 crates just to afford the super special mount. This is nothing more than a cash grab from Zos and a slap in the face to their players. My wife plays this game with me and after what she saw with my experience I had to talk her out of quitting this game. All the good items are crown crate exclusives and anything in the regular store are older items that im guessing just dont sell. Also nobody has come forth to make us think we are wrong by assuming they are just transitioning to a "chance" type of store with no items we will still be able to buy outright thats new or worth having. Housing is coming soon. Dont you know they are going to for sure put the awsome stuff only in the crown crates. Super fail to Zoz and shame on you Gina and Jessica for pretending that you care about what we want as gamers and as a community. We are being ignored on this matter and your starting to show your true colors.

Preyfar · September 2016

Mix wrote: »

I did note that you get 5 crown gems for a duplicate Superior Item (which cost 16 crown gems on the store).

Making them cost 16 gems is a really greedy move on ZOS' part. This means that if you get three duplicates you still can't buy anything. You need to get a 4th duplicate to get that one extra gem to buy that tiny lil' thing you want, thus reducing you down to an uneven number of gems.

Worse? Let's say you want a mount that costs 100 gems, but you bought that one pet you wanted. Save up, and you get stuck at 99 gems, thus requiring you to buy that "one extra" crate to try to get the gems you need to get the mount you want.

Making them cost 16 crowns is just a bad decisions in order to try to get people to buy more crates.

SantieClaws · September 2016

kensan62_ESO wrote: »

After checking out the crown crates on the PTS I have definately felt a shift away from what players want. I spent almost all of the 5500 crowns I had on crown crates and not one mount. Further more , the currency you get from having the same item in the crates is hardly enough to "exchange" for the item I want. The so called super mounts are 400 crown crate gems. Really Zos? I did the math and even if I got 10 gems from each crate(which is NOT gonna happen) I would still need to buy 40 crates just to afford the super special mount. This is nothing more than a cash grab from Zos and a slap in the face to their players. My wife plays this game with me and after what she saw with my experience I had to talk her out of quitting this game. All the good items are crown crate exclusives and anything in the regular store are older items that im guessing just dont sell. Also nobody has come forth to make us think we are wrong by assuming they are just transitioning to a "chance" type of store with no items we will still be able to buy outright thats new or worth having. Housing is coming soon. Dont you know they are going to for sure put the awsome stuff only in the crown crates. Super fail to Zoz and shame on you Gina and Jessica for pretending that you care about what we want as gamers and as a community. We are being ignored on this matter and your starting to show your true colors.

As khajiit said in an earlier post this one she doesn't not believe the Gina nor the Jessica nor any of the devs are responsible for this. They must be seen to support it as that is what their jobs require. The real hand behind the crates lurks in the shadows and leaves others to try to defend what is increasingly indefensible.

Step from the shadows my friend and talk to the customers why not?

Yours with paws
Santie Claws

acw37162 · September 2016

Did you like/use the consumables you received from the Crown Crates?

Outside of the mount upgrades it is basically a bunch of inventory junk to take up space. At a low level starting the game the potions may be nice but where I'm at end game I have the trash drops for most things and craftable for end game

Do you have any general feedback?

The crown boxes are insulting to at least a vocal minority of your customer base. They go live as they are on test I don't see myself sticking around very long. Thank you for a year plus on PS4 but if you cant just sell me something without hiding exclusive items behind your RNG gambling wall then Ill find some other game to give my money to.

WhiteCoatSyndrome · September 2016

Mix wrote: »

Suggestion: Remove racially restricted style items from the loot table!

While I'm inclined to fall in the 'don't have Crown Crates AT ALL camp' if they're going to do them this seems like a logical move to me. Or, how about this: put all the racially-restricted stuff in a Crate type by itself so there would be an Argonian Crate and a Khajiit Crate etc. So at least you know, going in, that if you buy that type, you're probably going to get a lot of stuff specific to that race. And there could be a little bit of overlap for stuff that isn't required to be used on a particular race, but is themed after it--so Guar mounts, which are frequently associated with the Argonians, would be in both regular Crown Crates and Argonian Crown Crates, because you don't have to be an Argonian to ride them--but the head frills that can ONLY be used by an Argonian would only be in the Argonian Crates.

Even if they have to go through with this Crate nonsense, there are so many ways they could make the system more user friendly--!

Tandor · September 2016

SantieClaws wrote: »

Khajiit is from a family of merchants yes – though this one herself has other business interests ...

This one simply does not understand how it makes any sense to royally annoy so many of your most loyal customers. It is quite clear this is what the crates they have done. Most certainly yes. As obvious as the whiskers on the face.

Yes this one understands you are counting on the casual business to make up for this but the casual business is oh so fickle yes - one day in Tamriel and the next elsewhere never to return.

This seems to khajiit to be quite a short term and risky strategy and not one she would choose to pursue with any business of her own.

Yours with paws
Santie Claws

Although I personally have no problem with crates, having no need or intention to buy them myself while happy to leave others to make their own choice if they wish to help fund the game in this way, I am nonetheless in agreement with @SantieClaws . Having the magnanimity to stand up and admit you got it wrong always wins more friends than steadfastly persisting with something that is clearly very unpopular. It would be a shrewd business move to ensure that these crates never make it to the live servers.

Caff32 · September 2016

I opened 13 Crown Crates today. Between yesterday and today, I’ve opened 23 total. Here’s today’s haul:

Consumables (Two day total):
Tri-Resto Potions 25 (40)
Warrior Elixirs 45 (60)
Spellcaster Elixirs 25 (30)
Survivor Elixirs 30 (55)
Invisibility Potions 5 (20)
Lethal Poisons 75 (250)
2 Mimic Stones (4)
1 Riding Speed Lesson
1 Riding Capacity Lesson
1 Experience Scroll
1 Crown Repair Kit (3)

Non-Consumables:
All 3 Soul Shriven Costumes (which look identical to the Soul Shriven Motif which I already have)
Battlemage tribute armor
Feathered Headdress (argonian’s only)
Upright antler skullcap
“Clever Wizard” hat (looks just like the Fibbon hat I got 3 of)
Belly dancer veil
Storm Atro Camel*

8 Duplicate Items = 40 Gems (55 Gem total)
(I’ve also received the Daedric Scamp 5 times.)

I can honestly say that out of 23 crates, I received nothing I would want. I'm sure there are some that would love the Apex reward Storm-Atro Camel, but I dislike the camel mount in general so I'm not one of them. The antler hat is ok, but kinda dopey looking. None of the other costumes are worthwhile to me. So all in all, I spent 9,200 crowns on a dopey hat and an ugly camel. This system stinks.

hrothbern · September 2016

SantieClaws wrote: »

kensan62_ESO wrote: »

After checking out the crown crates on the PTS I have definately felt a shift away from what players want. I spent almost all of the 5500 crowns I had on crown crates and not one mount. Further more , the currency you get from having the same item in the crates is hardly enough to "exchange" for the item I want. The so called super mounts are 400 crown crate gems. Really Zos? I did the math and even if I got 10 gems from each crate(which is NOT gonna happen) I would still need to buy 40 crates just to afford the super special mount. This is nothing more than a cash grab from Zos and a slap in the face to their players. My wife plays this game with me and after what she saw with my experience I had to talk her out of quitting this game. All the good items are crown crate exclusives and anything in the regular store are older items that im guessing just dont sell. Also nobody has come forth to make us think we are wrong by assuming they are just transitioning to a "chance" type of store with no items we will still be able to buy outright thats new or worth having. Housing is coming soon. Dont you know they are going to for sure put the awsome stuff only in the crown crates. Super fail to Zoz and shame on you Gina and Jessica for pretending that you care about what we want as gamers and as a community. We are being ignored on this matter and your starting to show your true colors.

As khajiit said in an earlier post this one she doesn't not believe the Gina nor the Jessica nor any of the devs are responsible for this. They must be seen to support it as that is what their jobs require. The real hand behind the crates lurks in the shadows and leaves others to try to defend what is increasingly indefensible.

Step from the shadows my friend and talk to the customers why not?

Yours with paws
Santie Claws

Mix · September 2016

@insignismemoria

insignismemoria wrote: »

Here is a spreadsheet for crowdsourcing the crate drop rates.

You can right-click your row and protect it so no one else can accidentally edit it.

So far all the data from this thread is in it, except the one that had absurd outliers (50 xp scrolls?).

Have at it, my friends.

I love the idea but I think you need different column headings. Unless Crown Gems are a direct drop from the crates there shouldn't be a column for them (I haven't seen any yet, only from duplicates)

Then you need columns for each tier of 'Collectible'; Superior, Epic, Legendary, Apex; to really look at drop rates.

I just added a new page with my suggestion.

Elsonso · September 2016

code65536 wrote: »

There are two very easy fixes for Crown Crates:

Option 1: Let us by Crown Gems directly with Crowns. Something like 15 Crowns per Gem or something. This keeps gambling open as an option for people who prefer to play luck games, but allow everyone else to essentially direct-purchase everything and avoid all the nonsense.

Option 2: Scrap the idea.

Regarding #2, it will be a cold cold day. They spent a bundle to add this to the game. There is more visible investment in this part of the game than any other single system of the game since launch. They did not spend this much effort to present that awful Champion Point UI. They did not spend this much to present the Barber Shop. The Guild Store and Guild Kiosk show none of the attention that was paid to Crown Crates. Compared to this, Costume Dyes were "free" to develop. ZOS does everything on a budget, and Crown Crates are a gold plated Rolls Royce. I think they blew the wad on Crown Crates. I honestly think that decision makers would get fired if this does not ship.

Regarding #1, given the exchange rate, these Crown Gems are far too valuable to have in the hands of the common player for 15 Crowns. We are talking a "Pack of 10" for 1500-3000 Crowns. If they even do it.

ZunaRoath · September 2016

I come to give more feedback...

I'm quite angry now.

There are hairstyles I saw earlier in the Crown Store in the past patch, for CROWNS, for an actual PRICE. I just got this hairstyle in a crown crate, and I see the tooltip only says: "Available in the Storm Atronach Crate".

Zenimax, please, no. Please, just... no. This is making me dislike ESO, and I really don't want to dislike this game. I was going to buy hairstyles, beards, many things that appeared in last patch, a friend was going too, we were both so excited, now I find one of them in the crates, ONLY in the crates. Tell me this is just a joke. And that you'll put them on the crown store for an actual price. If it isn't... well, I'm sorry to say this, but I'll stop spending money on crowns for sure. I am not going to spend 100 euros for a hairstyle or a beard...

I opened my crates today again, these are my results... ugh... Zenimax, do you see something useful here? Because I really don't.

Consumables

125 Crown Lethal Poison
6 Crown Mimic Stone (SIX LOL)
30 Crown Invisibility Potion
30 Crown Tri Restoration Potion
10 Crown Spellcasters Exilir
40 Crown Survivors Exilir
5 Crown Warrior's Exilir
Crown Lesson Riding Capacity
Crown Lesson Riding Stamina
Crown Refreshing Drink (One... LMAO)

Cosmetics

Soul-Shriven Armor Outfit
Daedric Scamp (5 gems)
Evening Dress
The Aurbic Eye
Soul-Shriven Leather Outfit (5 gems)
Wrestler's Burr Cut
Wrestler's Burr Cut (5 gems)
Helstrom Ancestor Lizard (5 gems)
Azure Brow to Temple Circlet (5 gems)
Soul-Shriven Leather Outfit (5 gems)
Fibonaccus Spiral Hat
Evening Dress (5 gems)
Feathered Bycoket Cap (5 gems)
High Collared Coin Ball Gown
Feathered Bycoket Cap (5 gems)

Now more text:

Listen to us Zenimax. We are the ones paying for the game, paying you to do these things. We are the ones who will or will not spend our money on this. And to be fair, I haven't seen many comments saying they'll buy this, saying they like this. All I've seen is: "This is the worst." "I won't buy a single crate." If you go ahead with this it will go very very bad, people will stop buying things in the Crown Store. You are locking up things into these crown crates, things people would buy with normal crowns, and these people are going to stop buying because there isn't anything they want in the Crown Store, and they won't buy crates for obvious reasons we see up there in the other comments.

Crates are okay, as long as they are well thought. And these are not well thought. You could maybe just put the items locked up behind these crates on the crown store, but make the crates cheaper than these items so you still can get them. Just do not lock up things like this in the crates... The Storm things? I won't say anything about them, they seem quite special, but hairstyles, beards, pets...

I expected OLD stuff into these crates, not NEW. And the most I see in them is new stuff. I'm so sad at this.

Zenimax, you've done great things, I'm liking the game a lot, I love it, the details, the stories, the gameplay. But this is just ridiculous, please... listen to us and change this. Or as I said the game will go down... I wouldn't want to see that, I enjoy it too much.

vyndral13preub18_ESO · September 2016

What players take from this thread:
No one likes the generic consumables in the boxes they arent good enough. Replace them with something else.

What marketing takes from this thread:
the consumables in the boxes are to weak and they need to be buffed to be better then what is in the game, so players enjoy getting them.

Recremen · September 2016

Day 2 and, surprise surprise, no atronach mount, nothing I would have actually wanted to buy. I got the Soul-Shriven horse, which I've passed on TWICE now (not that it's bad, it's just not for me), and the Tangerine Dragon Frog, which for some reason is in the "legendary" tier of rewards, right up there with the Clouded Senche pet, which I spent 25 bucks on back when it first came out. So apparently they think 25 bucks for a frog reskin is totally worth it?

This system gets more *** by the minute. Just get rid of it.

Lumenn · September 2016

vyndral13preub18_ESO wrote: »

What players take from this thread:
No one likes the generic consumables in the boxes they arent good enough. Replace them with something else.

What marketing takes from this thread:
the consumables in the boxes are to weak and they need to be buffed to be better then what is in the game, so players enjoy getting them.

Why bother coding a buff? Just lower the in game drops(if they haven't done so...) And players can't make better stuff. No coding/creation costs and we're still pushed to crates...

Preyfar · September 2016

ZunaRoath wrote: »

Listen to us Zenimax. We are the ones paying for the game, paying you to do these things. We are the ones who will or will not spend our money on this.

I subscribe to the game. In fact, I've subscribed since launch. I've purchased Crowns, bought pretty much everything from the Crown Store. I've invested into the game, and put a lot of time and effort into it. And I've recommended the game to countless people.

And with these crates, I feel like ZOS is just going "Yeah, but what else you got?" I've given you above and beyond, I've subscribed and bought everything from the Crown Store, and ZOS is sitting there like Velidreth going "HUNGRY! FEED ME!" and trying to dig into my pockets.

Gem exchange rates need to change. Gems need to be found via cards, and the cards need to guarantee at least one non-consumable (mount, pet, costume, etc).

FLuFFyxMuFFiN · September 2016

Preyfar wrote: »

ZunaRoath wrote: »

Listen to us Zenimax. We are the ones paying for the game, paying you to do these things. We are the ones who will or will not spend our money on this.

I subscribe to the game. In fact, I've subscribed since launch. I've purchased Crowns, bought pretty much everything from the Crown Store. I've invested into the game, and put a lot of time and effort into it. And I've recommended the game to countless people.

And with these crates, I feel like ZOS is just going "Yeah, but what else you got?" I've given you above and beyond, I've subscribed and bought everything from the Crown Store, and ZOS is sitting there like Velidreth going "HUNGRY! FEED ME!" and trying to dig into my pockets.

Gem exchange rates need to change. Gems need to be found via cards, and the cards need to guarantee at least one non-consumable (mount, pet, costume, etc).

Yeah I am not going to want to buy these crates very often if I run the risk of getting all potions and poisons that I will probably end up destroying. At least let me sell the pots for Gems.

Dominoid · September 2016

I did a thing here:

https://www.reddit.com/r/elderscrollsonline/comments/53tr8e/discussion_thoughts_on_current_crate_system_with/

I actually love the following idea from the longer post above:

Crown Crate Reward Token Purchase

As an alternative to not making items just RNG Crown Crate Exclusive, you could implement a Crown Crate Reward Token purchase. Purchasing a tier token would allow you to select any item within that tier. This keeps the gem refund/purchase structure in place, keeps items exclusive to a particular crate run as designed, and allows users to outright purchase items as they see fit. As this is a compromise the token purchase can be quite exorbitant such as:

Apex Reward Token - 5000
Legendary Reward Token - 3500
Epic Reward Token - 2500
Superior Reward Token- 1500

MissBizz · September 2016

Preyfar wrote: »

ZunaRoath wrote: »

Listen to us Zenimax. We are the ones paying for the game, paying you to do these things. We are the ones who will or will not spend our money on this.

I subscribe to the game. In fact, I've subscribed since launch. I've purchased Crowns, bought pretty much everything from the Crown Store. I've invested into the game, and put a lot of time and effort into it. And I've recommended the game to countless people.

And with these crates, I feel like ZOS is just going "Yeah, but what else you got?" I've given you above and beyond, I've subscribed and bought everything from the Crown Store, and ZOS is sitting there like Velidreth going "HUNGRY! FEED ME!" and trying to dig into my pockets.

Gem exchange rates need to change. Gems need to be found via cards, and the cards need to guarantee at least one non-consumable (mount, pet, costume, etc).

@Preyfar As far as I could see, you are guaranteed a non-consumable (a collectible) with each crate. Of course this includes hair styles etc. Did you experience otherwise?

Preyfar · September 2016

MissBizz wrote: »

@Preyfar As far as I could see, you are guaranteed a non-consumable (a collectible) with each crate. Of course this includes hair styles etc. Did you experience otherwise?

Yeah. I got two crates earlier which had just consumables. I tend to get at least one, but of the 26 I've opened so far in testing, two were just random consumables (which I'd never use).

Recremen · September 2016

Dominoid wrote: »

I did a thing here:

https://www.reddit.com/r/elderscrollsonline/comments/53tr8e/discussion_thoughts_on_current_crate_system_with/

I actually love the following idea from the longer post above:

Crown Crate Reward Token Purchase

As an alternative to not making items just RNG Crown Crate Exclusive, you could implement a Crown Crate Reward Token purchase. Purchasing a tier token would allow you to select any item within that tier. This keeps the gem refund/purchase structure in place, keeps items exclusive to a particular crate run as designed, and allows users to outright purchase items as they see fit. As this is a compromise the token purchase can be quite exorbitant such as:
Apex Reward Token - 5000

Legendary Reward Token - 3500

Epic Reward Token - 2500

Superior Reward Token- 1500

Cool idea, though the prices on those seem a bit wonky. 3500 Crowns for a tangerine frog seems a bit much. XD And I'd actually put the atronach mounts at a higher price, considering their extremely unique geometry and effects. But yeah, that at least looks conceptually fantastic!

milkbox · September 2016

The crown crate system makes me think there should just be a "destroy" button available for crowns.

Tried it today. Giant fail. Won't ever use it.

MissBizz · September 2016

Preyfar wrote: »

MissBizz wrote: »

@Preyfar As far as I could see, you are guaranteed a non-consumable (a collectible) with each crate. Of course this includes hair styles etc. Did you experience otherwise?

Yeah. I got two crates earlier which had just consumables. I tend to get at least one, but of the 26 I've opened so far in testing, two were just random consumables (which I'd never use).

Seriously? Wow. I haven't got one with a "5th card" but every pull I did get at least 1 non-consumable. I was "lucky" once and actually got 2 collectible cards and 2 consumable cards.

Preyfar · September 2016

MissBizz wrote: »

Seriously? Wow. I haven't got one with a "5th card" but every pull I did get at least 1 non-consumable. I was "lucky" once and actually got 2 collectible cards and 2 consumable cards.

I get the 5th card every 3 or 4 crates, but I still haven't gotten any Storm Atro stuff. A few mounts I already had, but even after opening 26 crates I only have 60 gems (which is not leaving a good feeling in my gut towards the long term value of these things).

Abeille · September 2016

MissBizz wrote: »

Preyfar wrote: »

MissBizz wrote: »

@Preyfar As far as I could see, you are guaranteed a non-consumable (a collectible) with each crate. Of course this includes hair styles etc. Did you experience otherwise?

Yeah. I got two crates earlier which had just consumables. I tend to get at least one, but of the 26 I've opened so far in testing, two were just random consumables (which I'd never use).

Seriously? Wow. I haven't got one with a "5th card" but every pull I did get at least 1 non-consumable. I was "lucky" once and actually got 2 collectible cards and 2 consumable cards.

Same here. I didn't know this 5th card was a thing, and I got a collectible on every box so far so I thought it was at least one guaranteed collectible.