24 hours of ESO+ refund when downtimes exceed 24 hours in 30 days.
tat2mano
✭✭✭✭
This is not a post/poll about maintenance,
its about more then just that,
its about all the downtime,including regular maintenance.
We couldnt force ZoS into this because of the agreement we all had to agree with when we installed the game,
but i like to see what the average players that are active on the forum thinks about this.
ZoS will say that it is a "necesary evil" as defence on this in most cases,
heard this several times.
It would be if the bugs would really get fixed,some of them get actually fixed but overall its a mess.
This is the game that has the most downtime in a certain period of time by far then all the games i ever played.
I understand there has to be maintenance on live MMO servers but imo ZoS takes advantage of this.
So i think it would be more then fair if we get over 24 hours of downtime total in 30 days,the length of a ESO+,
all ESO+ subbers that had an ESO+ in that period of time get 24 hours added to ESO+,
i dont want money back because i didnt loose money,
i lost game time were i did pay for tho,
we pay for 30 days so give us 30 days.
Edited by tat2mano on August 15, 2016 12:06PM its about more then just that,
its about all the downtime,including regular maintenance.
We couldnt force ZoS into this because of the agreement we all had to agree with when we installed the game,
but i like to see what the average players that are active on the forum thinks about this.
ZoS will say that it is a "necesary evil" as defence on this in most cases,
heard this several times.
It would be if the bugs would really get fixed,some of them get actually fixed but overall its a mess.
This is the game that has the most downtime in a certain period of time by far then all the games i ever played.
I understand there has to be maintenance on live MMO servers but imo ZoS takes advantage of this.
So i think it would be more then fair if we get over 24 hours of downtime total in 30 days,the length of a ESO+,
all ESO+ subbers that had an ESO+ in that period of time get 24 hours added to ESO+,
i dont want money back because i didnt loose money,
i lost game time were i did pay for tho,
we pay for 30 days so give us 30 days.
24 hours of ESO+ refund when downtimes exceed 24 hours in 30 days. 237 votes
Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.
44%
106 votes
No i disagree,ZoS can take the server down as much as they want without reprecussions.
55%
131 votes
2
-
idk✭✭✭✭✭
✭✭✭✭✭No i disagree,ZoS can take the server down as much as they want without reprecussions.It happens. I suggest just get over it and deal with it.6 -
Epona222✭✭✭✭✭
✭✭✭✭I don't honestly care, the only thing I care about is it overlapping with trader switchover - which is wrecking my sleep and my health.
They can take the servers down 4 whole days a month as far as I am concerned, just stop this ridiculous overlap with switchover times.GM - Ghost Sea Trading Co - NA PC
Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.1 -
MyNameIsElias✭✭✭✭✭
✭While we are at it, we should ask zos to not charge playtime on my subscription while im not logged in, so we make it more fair on the consumer amiriteEdited by MyNameIsElias on August 15, 2016 12:13PMI am a Master Angler on 32characters, check the link below for some cool data!
https://forums.elderscrollsonline.com/en/discussion/456559/30-master-anglers-proof-that-the-artaeum-pickled-fish-bowl-works#latest5 -
Divinius✭✭✭✭✭
✭No i disagree,ZoS can take the server down as much as they want without reprecussions.Must be the OPs first MMO...4 -
ADarklore✭✭✭✭✭
✭✭✭✭✭No i disagree,ZoS can take the server down as much as they want without reprecussions.This is not a post/poll about maintenance,
its about more then just that,
its about all the downtime,including regular maintenance.
We couldnt force ZoS into this because of the agreement we all had to agree with when we installed the game,
but i like to see what the average players that are active on the forum thinks about this.
ZoS will say that it is a "necesary evil" as defence on this in most cases,
heard this several times.
It would be if the bugs would really get fixed,some of them get actually fixed but overall its a mess.
This is the game that has the most downtime in a certain period of time by far then all the games i ever played.
I understand there has to be maintenance on live MMO servers but imo ZoS takes advantage of this.
So i think it would be more then fair if we get over 24 hours of downtime total in 30 days,the length of a ESO+,
all ESO+ subbers that had an ESO+ in that period of time get 24 hours added to ESO+,
i dont want money back because i didnt loose money,
i lost game time were i did pay for tho,
we pay for 30 days so give us 30 days.
MOST players who have played other MMOs will agree that this is a 'necessary evil' and something you can expect with ANY MMO. People complain about ZOS not fixing bugs, lag, etc... but then turn around and complain when ZOS does something to try and address some of those things, unreal.CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
~~Started Playing: May 2015 | Stopped Playing: July 2025~~5 -
ADarklore✭✭✭✭✭
✭✭✭✭✭No i disagree,ZoS can take the server down as much as they want without reprecussions.
If this were true, then you shouldn't be acting like a spoiled child with an unrealistic sense of entitlement.CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
~~Started Playing: May 2015 | Stopped Playing: July 2025~~8 -
ADarklore✭✭✭✭✭
✭✭✭✭✭No i disagree,ZoS can take the server down as much as they want without reprecussions.
I would be spoiled if i didnt care for what i paid for..
Yet you say you've played other MMOs... so have I... and I also recall maintenance, server restarts, etc... with all of them. You're acting like this is something new or uncommon, and in the world of MMOs with megaservers, this isn't uncommon at all.CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
~~Started Playing: May 2015 | Stopped Playing: July 2025~~4 -
Lokryn✭✭✭✭No i disagree,ZoS can take the server down as much as they want without reprecussions.It's in the TOS that you agreed to. If you don't like it, you don't have to pay.4 -
kliebor✭✭Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.Taking a step back, I have to say that aside from release day on a new MMO I have never seen a weekly 4-6 hour regular maintenance, that is almost unheard of in most MMOs, they would have those long times when deploying major new content.
Weekly maintenance for most MMOs is under an hour.
Rift, GW2 and WoW all have less regular maintenance by far
I think myself, the OP and pretty much everyone online on these forums loves to see problems fixed, what I think most reasonable people see as pushing it is every Monday 4 hours scheduled maintenance with exceedingly common extensions to 8, 10 or even 12+ hours, that is hard to defend if you are trying to maintain any objectivity.8 -
You're acting like this is something new or uncommon
He is? I just thought he wanted some money back. I don't agree with him but what you are doing here isn't constructive.
Edited by SweetAxion on August 15, 2016 12:33PM1 -
Wow✭✭✭✭✭Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.I don't mind to have long extended maintenance, screw that 1 week full of maintenance I'm okay with that as long as they fix the Dungeon Finder.
If only....
I'm not even joking about this.I'm a Godot Engine and GameMaker enthusiast from the most populated island on earth, Java, Indonesia. Coffee is my staple fuel, and durian is my favourite fruit. I'm currently building a Visual Novel.1 -
Nilmot✭✭✭Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.Way back when, WOW used to refund paid time when they had extended downtimes. I seem to remember this in DAOC as well, but not certain on that one.3
-
Wow✭✭✭✭✭Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.Way back when, WOW used to refund paid time when they had extended downtimes. I seem to remember this in DAOC as well, but not certain on that one.
Gamers nowadays has turned degenerate and become very satisfied with subpar services. Thanks to Steam Greenlight, Early Access, and whatever.I'm a Godot Engine and GameMaker enthusiast from the most populated island on earth, Java, Indonesia. Coffee is my staple fuel, and durian is my favourite fruit. I'm currently building a Visual Novel.1 -
kliebor✭✭Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.Rift still does refund for unplanned downtime, so if a new patch results in 3 or 4 extra maint windows, they give a free day or two
Trion in general has pretty good policies.
I have not played WoW much in a few years but I recall in the early days when outages were common as dirt as they tried to adjust to millions of players taking up residence in Azeroth they used to regularly gift a free day or two.1 -
Nilmot✭✭✭Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.bottleofsyrup wrote: »Lol, $0.50?
Previous games just added the time to your subscription.0 -
ADarklore✭✭✭✭✭
✭✭✭✭✭No i disagree,ZoS can take the server down as much as they want without reprecussions.Taking a step back, I have to say that aside from release day on a new MMO I have never seen a weekly 4-6 hour regular maintenance, that is almost unheard of in most MMOs, they would have those long times when deploying major new content.
Weekly maintenance for most MMOs is under an hour.
Rift, GW2 and WoW all have less regular maintenance by far
I think myself, the OP and pretty much everyone online on these forums loves to see problems fixed, what I think most reasonable people see as pushing it is every Monday 4 hours scheduled maintenance with exceedingly common extensions to 8, 10 or even 12+ hours, that is hard to defend if you are trying to maintain any objectivity.
Have you ever played DCUO where they have maintenance DAILY, and when they have their game updates it can also be down for several hours?!?
People don't understand what is involved in these maintenance downtimes or why they have become so frequent, other than there clearly must be something going on behind the scenes that we are not aware of. If this upset me so much, I would find another game, but since I've experienced similar events in other MMOs, to me it is all part of playing an online game.CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
~~Started Playing: May 2015 | Stopped Playing: July 2025~~0 -
ADarklore✭✭✭✭✭
✭✭✭✭✭No i disagree,ZoS can take the server down as much as they want without reprecussions.bottleofsyrup wrote: »Lol, $0.50?
Previous games just added the time to your subscription.
Which previous games, because DCUO did not, and I'm sure many other worldwide megaserver online games do not as well. Further, how would they determine WHO gets the increased subscription, because clearly not everyone one of the million players is trying to log on and play right now. Plus, ZOS knows players will just come to the forum, vent, act like children, and then when the game comes back online... people will go back to playing and nothing further will be said... until the next maintenance and the process repeats.CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
~~Started Playing: May 2015 | Stopped Playing: July 2025~~0 -
kliebor✭✭Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.DC Universe Online... uhm nope never played it.
No real interest either, It sounds to me like DCUO is just poorly programmed and an awful environment.
And Again I am not saying no maint, I am wondering at the duration and crazy extensions last minute that have become the norm.
I do have some experience with servers, maintaining database farms and I do understand required maintenance, I also understand that you need to weigh maintenance against disruption and time down against system usability.
There are times it is unavoidable, but when every week becomes another emergency extension, maybe it is time to look at your policies and procedures...
That is all.
2 -
lolo_01b16_ESO✭✭✭✭✭
✭✭No i disagree,ZoS can take the server down as much as they want without reprecussions.Sure, downtimes can be annoying, especially if they happen during your personal prime time due to time zones. But I don't think zos giving hand outs to players because of regular maintenances is a good idea. It could lead to zos delaying some bug fixes to not have to give away free eso+.Edited by lolo_01b16_ESO on August 15, 2016 12:57PM1 -
ADarklore✭✭✭✭✭
✭✭✭✭✭No i disagree,ZoS can take the server down as much as they want without reprecussions.DC Universe Online... uhm nope never played it.
No real interest either, It sounds to me like DCUO is just poorly programmed and an awful environment.
And Again I am not saying no maint, I am wondering at the duration and crazy extensions last minute that have become the norm.
I do have some experience with servers, maintaining database farms and I do understand required maintenance, I also understand that you need to weigh maintenance against disruption and time down against system usability.
There are times it is unavoidable, but when every week becomes another emergency extension, maybe it is time to look at your policies and procedures...
That is all.
This I do agree with. I don't know why suddenly we are having 'extended' downtimes for maintenance and why so many frequent 'emergency extensions'. I have long said that ZOS really needs to re-evaluate its staff and start looking for more qualified people with much more experience than clearly those currently at ZOS have. I think in many respects it appears their employees are in over their heads but ZOS refuses to address that as the cause, instead of doing what it necessary to bring together a talented, experienced team... but perhaps that is out of their budget.Edited by ADarklore on August 15, 2016 12:58PMCP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
~~Started Playing: May 2015 | Stopped Playing: July 2025~~3 -
Nilmot✭✭✭Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.bottleofsyrup wrote: »Lol, $0.50?
Previous games just added the time to your subscription.
Which previous games, because DCUO did not, and I'm sure many other worldwide megaserver online games do not as well. Further, how would they determine WHO gets the increased subscription, because clearly not everyone one of the million players is trying to log on and play right now. Plus, ZOS knows players will just come to the forum, vent, act like children, and then when the game comes back online... people will go back to playing and nothing further will be said... until the next maintenance and the process repeats.
The biggest MMO ever, WOW. They refunded to all players as a token of good will. Obviously ZOS doesn't have to do this, and they won't, but it would be a nice gesture.3 -
Lyrander✭✭✭No i disagree,ZoS can take the server down as much as they want without reprecussions.happens.
as long as it isnt down 24h in 24h im okay.
0 -
Nilmot✭✭✭Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.lolo_01b16_ESO wrote: »Sure, downtimes can be annoying, especially if they happen during your personal prime time due to time zones. But I don't think zos giving hand outs to players because of regular maintenances is a good idea. It could lead to zos delaying some bug fixes to not have to give away free eso+.
Poll isn't about regular maintenance, it's about regular overextended maintenance with no clear window or expectations set.4 -
Acharnor✭✭✭✭No i disagree,ZoS can take the server down as much as they want without reprecussions.I really don't think we need access 24/7 - maintenance must be done - this is not a Monopoly Board. Relax/chill. Take a break. And your poll options are horribly skewed to make the No just look like we are the worst kind of fan boys.Edited by Acharnor on August 15, 2016 1:04PMCelebrate for life is short but sweet for certain.3 -
Wow✭✭✭✭✭Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.lolo_01b16_ESO wrote: »Sure, downtimes can be annoying, especially if they happen during your personal prime time due to time zones. But I don't think zos giving hand outs to players because of regular maintenances is a good idea. It could lead to zos delaying some bug fixes to not have to give away free eso+.
Poll isn't about regular maintenance, it's about regular overextended maintenance with no clear window or expectations set.
^this
And if you fanboys always trying your hard to sweep it under the rug, well then in the future I'm afraid, this will be a normal occurence.
This is why we can't have nice things.I'm a Godot Engine and GameMaker enthusiast from the most populated island on earth, Java, Indonesia. Coffee is my staple fuel, and durian is my favourite fruit. I'm currently building a Visual Novel.3
