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https://forums.elderscrollsonline.com/en/discussion/508927/

Server Issues - NA PC - Both Live and PTS

Dagoth_Rac
Dagoth_Rac
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Anyone else having issues? Ping is through the roof, mobs moving in slow motion, skills not responding, lag will dissipate for a second and I'll get hit with 10 attacks at once, etc. Both Live and PTS. This is in PvE land, where I normally never see stuff like this.
  • GiRoSkItSoO
    yes.. idk what the hell is going on but about 25 mins ago the game became unplayable.

    ETF zen>?//
    Hassanchoppa of Nyc, v14 Orc NB "Retired craft bot"
    Giroskitsoo v14, high elf Sorc
    Giroskitsoo At'En Why Sea, v14 Redguard NB
  • Heruthema
    Heruthema
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    Still going on and they are not going to do maintenance. There is a major problem right now. I have crashed multiple times today already. My symptoms are the same as the OP. I stop being able to use anything, the NPC's stop then I eventually crash to the login screen.

    @ZOS you have a server issue right now please fix.
  • DovahDuck
    DovahDuck
    I have had lag spikes that make the game near UN-playable as everything around me stops for 10 seconds before resuming for 20. The cycle repeats. I seem to be having this on specifically one of my Characters. Is this @ZOS merely frowning upon his existence or is there something wrong with him?
  • Nebthet78
    Nebthet78
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    Yep, this is all still going on for me.

    The fact that there is no one on the forums here that work for the company to at least say hey, we see your complaints and are looking into it, pretty much sums up they don't give a flying .... about this game any more and are just trying to squeeze the last bit of money out of players as they can.

    Far too many characters to list any more.
  • ZOS_MollyH
    Greetings! Our engineers are vigilantly monitoring and verifying reports of lag and latency, and while we may not pop in to say so - we do want to assure you we're working on ensuring a smooth play experience for everyone.

    Thank you for your patience!
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Epona222
    Epona222
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    Right now, I can't stay connected for more than about a minute before my ping goes way up and I get dc'd

    Whatever is going on, please sort it out - this is ridiculous!
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Overbowed
    Overbowed
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    Also having the same issues. Both PvE and PvP. Connected for about a minute then intense ping and the game stops communicating with server.
    Overbowed - Stam Nightblade
    Obxhdkalfjakdzytaeol - Stam DK
    Damaged Over Time - Mag DK
    Crit Happens - Mag Sorc
    Thunderclock - Stam Sorc
    Bubblegum the Beast Poker - Ugly Templar

    Overboob of We Wipe On Trash
    Min-Maxer, Troll, and brutally honest.
  • SirJesto
    SirJesto
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    I can't interact with anything and drop after about a minute logged in.
  • ZOS_MollyH
    To clarify this issue, can you please let us know the following:

    What server is this happening on? (NA, PTS, or EU)
    What operating system are you running on?
    When did this first start, and did you have latency or lag issues at all previously?
    If you can try, are you getting the same problem on a different server? (EU for NA players, etc)
    Who is your ISP?
    Have you submitted a ticket yet, and if so what is the ticket number?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • SirJesto
    SirJesto
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    OK yeah this is ridiculous. I'm out until this is addressed.
  • ZombieZig
    ZombieZig
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    Same issue.

    Began yesterday late evening for me (MST) and has continued on until the present next morning. Connection is leaving me completely unplayable now. I can only get into my character selection, everything else i do eventually just times out.

    I've reset my router and IP. I've opened my firewall. I've done a speedtest.net and everything on my end seems great. Has to be my eso connection only.
  • Sidney
    Sidney
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    Having same issues for a few days, insanely bad today, cant stay connected. 20k+ ping and sometimes says it can't even retrieve the announcements.
    >.<_____/
    If you want me to read a post aimed at me, please put @Sidney.
    Please give us tail armor and dyeable tail ribbons.
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  • ZombieZig
    ZombieZig
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    ^ I have also disabled all in game add-ons. Both Friend and I located in Canada have the same issue.
  • ZombieZig
    ZombieZig
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    I am on NA server
    I am running Windows 7 as my os
    I have not previously had any issues with lag since BETA. It began yesterday evening (mst)
    My ISP is Telus, I am located in Calgary Alberta Canada
    I have not submitted a ticket. I am here in the forums.
    speednet.net test shows 26mb down 7mbs up.
    Firewall is OPEN
    Router has been reset for IP renew.
    No firmware update for router available.

    *Update: Seems playable again suddenly. PR of 180 off and on however. Much better than before (20k+ PR)
    Edited by ZombieZig on August 27, 2015 4:50PM
  • Saddiq
    Saddiq
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    First time since Beta on console I've had this issue, but for 2 days it's been impossible to play--dc, error 108, etc.

    When I do get on, I've seen zone chat in DC NA console in Wayrest, Craglorn, and Grahtwood about massive latency and dcing from lots of players. Way more prevalent in zone chat than before.

    What server is this happening on? (NA Pc/Mac)
    What operating system are you running on? OSX 10.9.5
    When did this first start, and did you have latency or lag issues at all previously? Aug 25/26, no latency issues beyond standard Cyrodiil stuff before
    If you can try, are you getting the same problem on a different server? n/a
    Who is your ISP? Shaw (Edmonton, Canada)
    Have you submitted a ticket yet, and if so what is the ticket number? nope, can't connect long enough
    Edited by Saddiq on August 27, 2015 6:19PM
  • danno8
    danno8
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    Oh thank god it's not just me.

    Since Aug 26 at around 1-2pm cst and now again today I am having nothing but problems connecting to the game. Error 200, error 108, and when I do manage to connect I will lag out and eventually get booted.

    Server NA PC
    OS Win 10 (64)
    First started yesterday at around 1:00 pm, no lag at all previously
    Also can not connect to PTS
    ISP is Shaw Cable
    No ticket yet

    edit: just to add, can play other games, like GW2 just fine. Silky smooth.
    Edited by danno8 on August 27, 2015 4:59PM
  • Corinze
    Corinze
    Soul Shriven
    ZombieZig wrote: »
    Same issue.

    Began yesterday late evening for me (MST) and has continued on until the present next morning. Connection is leaving me completely unplayable now. I can only get into my character selection, everything else i do eventually just times out.

    I've reset my router and IP. I've opened my firewall. I've done a speedtest.net and everything on my end seems great. Has to be my eso connection only.
    Pretty much this for NA PC. Tracerts to Fla. TX. Va. and Cal where all good from NJ/ Comcast. Since you don't give us a test IP we can't provide you any feed back. Pings were up to 12k for me, Windows 8.1.
  • tolfor
    tolfor
    What server is this happening on? (NA, PTS, or EU) NA
    What operating system are you running on? Window 7
    When did this first start, and did you have latency or lag issues at all previously? Aug 26 never had problem before
    If you can try, are you getting the same problem on a different server? (EU for NA players, etc)nope
    Who is your ISP? Rise Broadband
    Have you submitted a ticket yet, and if so what is the ticket number? No can't get into game at all, just got into game ticket number is 150827-001666
    Edited by tolfor on August 27, 2015 5:22PM
  • danno8
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    Was playing fine for about an hour there, from 12:00 to 1:10 pm CST. Then all of a sudden, kicked and can't get back on.
  • danno8
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    Can't even launch the game anymore. Launcher can't even get a "Play" or "repair" button up now.
  • SirJesto
    SirJesto
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    Yes, just tried to log in and nothing.
  • Epona222
    Epona222
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    Server: NA PC/Mac
    OS: Win 7
    When did it start: Well it has sporadically been an issue, but it's been really bad ever since about an hour before the unscheduled server outage on 26/8
    Different Server: Honestly I haven't tried, my EU install is not up to date
    ISP: British Telecommunications (Infinity fibre optic)
    Ticket Submitted?: No, difficult to stay connected for long enough.
    Edited by Epona222 on August 27, 2015 7:31PM
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Zyle
    Zyle
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    I get Error 201 (7:4:409:1007) after trying to log in.

    NA
    Win 7
    Haven't had issues until now
    Tried PTS, got Error 200 (7:4:409:597) too
    ***
    No Ticket

    Update: Now getting Error 200 (7:4:409:597)
    Edited by Zyle on August 27, 2015 7:37PM

    676 CP
    Zyle - LVL50 Stamina Nightblade - Former Emp AS - VMA Clear (Flawless)
    Joven - LVL50 Hybrid Templar
    Adion - LVL50 Stamina DK
    Radac - LVL50 Magicka Sorcerer
    Vanikath - LVL50 Magicka DK
  • Epona222
    Epona222
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    I'm now getting Error 200 when I try to log in, and the client is unable to retrieve announcements.
    Edited by Epona222 on August 27, 2015 7:33PM
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Sarovan
    Sarovan
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    I played briefly last night, seemed to be okay but today I have had bad lag, and now can no longer connect. I did get to character screen once.
    I have never had lag before since this game came out. My internet is fine for other things.

    My ISP is Rogers in Toronto, Canada.
    Windows 10
    No ticket since I cannot get in.
    NA server.
    The main screen shows "cannot get announcements" now as well.
    Edited by Sarovan on August 27, 2015 7:38PM
  • Zyle
    Zyle
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    @ZOS_GinaBruno @ZOS_MollyH

    I think this problem may have just become a tad more widespread, any updates on your end?

    676 CP
    Zyle - LVL50 Stamina Nightblade - Former Emp AS - VMA Clear (Flawless)
    Joven - LVL50 Hybrid Templar
    Adion - LVL50 Stamina DK
    Radac - LVL50 Magicka Sorcerer
    Vanikath - LVL50 Magicka DK
  • Epona222
    Epona222
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    Yep looks like a major server issue again... :/
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Pangnirtung
    Pangnirtung
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    Error 108 and now the launcher won't even connect. Friday August 27.
  • redspecter23
    redspecter23
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    Similar issues for me as well. I can get to the character select screen but it hangs on loading past that.

    Seems I can't even get past the log in screen now. This problem seems to be hitting all servers in many locations. Quite widespread.
  • Dotdot
    Dotdot
    Soul Shriven
    What server is this happening on? (NA Pc/Mac)
    What operating system are you running on? Windows 7
    When did this first start, and did you have latency or lag issues at all previously? Aug 25/26, no latency issues beyond standard Cyrodiil stuff before
    If you can try, are you getting the same problem on a different server? n/a
    Who is your ISP? Shaw (Victoria BC, Canada)
    Have you submitted a ticket yet, and if so what is the ticket number? Can't even get past login screen, error 201.

    Tracing route to 198.20.198.131 over a maximum of 30 hops

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 * * * Request timed out.
    3 13 ms 11 ms 15 ms 64.59.162.109
    4 14 ms 13 ms 13 ms rc2bb-tge0-14-0-6.vc.shawcable.net [66.163.68.12
    9]
    5 25 ms 24 ms 27 ms rc3no-be11.cg.shawcable.net [66.163.72.69]
    6 44 ms 41 ms 46 ms rc3sc-be10.wp.shawcable.net [66.163.78.2]
    7 58 ms 59 ms 57 ms rc4ec-hge0-9-0-0.il.shawcable.net [66.163.77.206
    ]
    8 85 ms 81 ms 62 ms eqix.chcg.twtelecom.NET [206.223.119.36]
    9 77 ms 78 ms 78 ms 64.129.234.190
    10 * * * Request timed out.
    11 * * * Request timed out.

    Tracing route to 198.20.198.100 over a maximum of 30 hops

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 * * * Request timed out.
    3 13 ms 11 ms 15 ms 64.59.162.109
    4 14 ms 13 ms 13 ms rc2bb-tge0-14-0-6.vc.shawcable.net [66.163.68.12
    9]
    5 25 ms 24 ms 27 ms rc3no-be11.cg.shawcable.net [66.163.72.69]
    6 44 ms 41 ms 46 ms rc3sc-be10.wp.shawcable.net [66.163.78.2]
    7 58 ms 59 ms 57 ms rc4ec-hge0-9-0-0.il.shawcable.net [66.163.77.206
    ]
    8 85 ms 81 ms 62 ms eqix.chcg.twtelecom.NET [206.223.119.36]
    9 77 ms 78 ms 78 ms 64.129.234.190
    10 * * * Request timed out.
    11 * * * Request timed out.

    It is not my end. My pingtest is fine, browser works fine, other online games work perfectly.
    Edited by Dotdot on August 27, 2015 8:01PM
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