Which console are you on? PS4

What is your geographic location? Wisconsin

What was the last thing you were doing in-game, and where were you in-game? I was leveling a character and when I traveled it was a long load screen and I got kicked.

When was the first time you got kicked from the game, and have you been able to get in and play since then? I got kicked Friday and haven't been able to get back for more then a minute

Have you created a ticket with Customer Support. Yes two times.

RavenSkylord wrote: »

bryanhaas wrote: »

dreamersedge13b14_ESO wrote: »

I feel like if this was a windows 10 priorty issue more games would be having issues connecting, not just ESO. The fact is every other game I play online on either console connects perfectly fine.

A speed test as well as a ping test would show that your speed is slow if the Win 10 thing was the issue. Not sure about a speed test but a ping definitely. The way Microsoft is running Win 10 is complete bs though, using your computer as a file server for Win updates really is *** even if you can disable it. You guys should look that up btw if you have no idea about what I am talking about.

Back to ESO, nice how the UK server is fixed (you know the one that has been working the whole time) but the NA server still no workie. Thanks alot for that ZoS.

A speed test, or a ping is sending a small packet of data out to be returned to determine optimal speed, it doesn't show actual usage speed, it can however be found in your modems bios address, most keep a log but requires an admin password to view, which can he found in modem manual

Generally if your network is flooded with traffic the ms on the ping is going to increase but without having a base line that would do no good. Yes I understand it does not show actual usage speed but could help point to a problem if the numbers had increased greatly. My average ping now and average ping prior to Win 10 being out have not changed so therefore it is not an issue with Win 10 being shared from my PC's.
Btw I still have Win 7 and have no desire to upgrade to Win 10.

PS4
Puerto Rico
Since friday i cant log in
On saturday it let me for a while but when i entered quarantine catacombs when i tried to get back to the main world it kicks me out
Yeah i made a ticket #159809-000041

Console: PS4

Location: Rio de Janeiro, Brazil

Last thing i was doing: i was in deshaan trying to fast travel to stonefalls, to a a dungeon infested by goblins, grotto something, i can't recall. then the loading time was too long and the game had me disconnected, can't log on ever since (this happened saturday)

Created a ticket?: no, went looking for info about this issue in the facebook

Ps4 NA server
Not sure what I was doing last, probably running spindle clutch
Methuen MA USA
Haven't been kicked, just can't log in to character selection even.

Console: PS4
Geographic location: Chicago, Illinois (ISP: Comcast Business)
I can't remember the last thing I was doing, but I was in Greenshade.

I first had issues Friday evening, and I have continued having issues since.

Sometimes I can't get through the server selection page, but sometimes I can if I try over and over, and when I do, it is also hit or miss whether I'll be able to get past the character selection screen. Again, trying and trying again can sometimes yield getting past character selection, other times it just boots me back out to square one. If I don't get booted though, it'll drop me into Greenshade or wherever I was last, and then each loading screen into a new zone is russian roulette for me. I never was able to ever load into the Marbruk Outlaws Refuge to fence some stolen goods.

I have not created a ticket with support - it looks like many have and only wasted time doing so apparently.



I cannot even begin to express how deep my disappointment is, my faith in this game and those who are supposed to maintain it fades with each passing day. You have destroyed my opportunity this last weekend to make substantial progress with a game you've made quite difficult to level up in, and this was a rare weekend for me to dump time on.

When this nightmare is over, you fellas need to seriously re-evaluate your priorities and get your act together, because you have alienated a lot of loyal people who would freely give you more than retail out of their pocket, and that's just not good business for anyone.

Just wanted to share a workaround with everyone since ZOS testing for 4 days hasnt come up with this yet....anyways...

First of all this workaround will not help you log in - you will still need to try about ten times until you get online to your character. What this DOES do is let you travel..so here goes.

Once you are logged in to your character que up for your home campaign. Yes, PvP.

Once you get in to your campaign use the wayshrine inside of Cyrodil and you should be able to travel without disconnecting.

If you read this and you try it please respond and let us know - it works for me, hope it helps the masses.

So I tried logging in just now and title screen loaded fine, character select loaded fine no issues. When I tried load out of the dungeon I've been stuck in for the last 3-4 days, I got kicked. It was a tease for sure. Almost like having that gorgeous naked girl laying on your bed and saying "ya come get it" then saying never mind I'm not feeling it. Lol. Fml man

At this point I am no longer taking the time to help cs. They have made zero improvements or given a non computer generated response. I am a paying customer who is not receiving services paid for. This in any other business venue is considered stealing. Shut the server down with a message and fix it!

CommanderTRON wrote: »

At this point I am no longer taking the time to help cs. They have made zero improvements or given a non computer generated response. I am a paying customer who is not receiving services paid for. This in any other business venue is considered stealing. Shut the server down with a message and fix it!

What you dont like their 1 obligatory response per day while not actually doing anything......yeah me either

I'm in Eastmarch, I'm stuck here. I can use the wayshires to travel within Eastmarch but the game crashes when I try to teleport out.

I can enter and exit all the dungeons in Eastmarch. That's what I've been doing the last 4 days, I collected all the Skyshards and ran all the dungeons.

I'm soooo sick and tired of Eastmarch.

This is beyond sad how long this is taking....

XBox One
Ithaca, NY

I get disconnected anytime I try to Wayshrine to a different zone. It kicks me out during the load screen. I managed to get from Rivenspire to Craglorn once. Ever since then, I've been trapped in Craglorn. This is on my Main Character. My Alt in Auridon won't even load once. I get kicked from the first load screen after selecting the character.

I haven't created a ticket. I checked here first to see if it was just me or not.

That said, we'd like to get some information from you that will assist us:

Which console are you on?
PS4

What is your geographic location?
Kentucky, US

What was the last thing you were doing in-game, and where were you in-game?
I get "unable to connect to server. please make sure you have a valid connection" and this happens when I try to get to the character screen, when I try to load in a character, and when I am switching zones. Basically anytime in the game, when the "loading" screen shows up I have a 30% change of being kicked from the game.

When was the first time you got kicked from the game, and have you been able to get in and play since then?
3 days ago. yes, i can get back on - not always immediately usually takes 1-2 extra tries.

Have you created a ticket with Customer Support?
Not yet