Maintenance for the week of April 19:
• [IN PROGRESS] Xbox One: NA and EU megaservers for patch maintenance – April 21, 6:00AM EDT (10:00 UTC) - 10:00AM EDT (14:00 UTC)
• [IN PROGRESS] PlayStation®4: NA and EU megaservers for patch maintenance – April 21, 6:00AM EDT (10:00 UTC) - 10:00AM EDT (14:00 UTC)
The Blackwood Chapter and Update 30 are now available for testing on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/discussion/570427/

Login failed for both EU and NA servers.

  • abuniffpreub18_ESO
    abuniffpreub18_ESO
    ✭✭✭
    Still can't log in on the PS4 NA server. Not the happiest right now.

    Same here :(
  • mdhroddie78
    same here, still not been sent a new verification email. the tech support have go awful quiet, would like to try and play the game i paid for soon :(
  • ajamison
    ajamison
    Soul Shriven
    Well I have given up on the Console version for today now my only question is should i download Skyrim and play that for the 80th time (still love it) or play the PC version of ESO!

    Decisions, Decisions
  • Valn
    Valn
    ✭✭✭✭✭
    211k views? wow

  • mdhroddie78
    lol just got an email from the support team, been waiting hours for it and it was pointless. Reply'd so will prob have to wait another 10hrs for them to get back to me :(
  • abuniffpreub18_ESO
    abuniffpreub18_ESO
    ✭✭✭
    Still can't log in on the PS4 NA server. Not the happiest right now.

    Ok, here's what I did and it worked. I kept getting the internal error. I went to server select and changed it to EU.
    Clicked play and it worked for EU. It took me to the character creation screen. I canceled that and went back to
    server select. I selected the NA server and clicked play and it worked, finally got in :) .

    Might be worth a try for some here that can't get in.
  • Spasmolytik
    Spasmolytik
    Soul Shriven
    ^^^ Holy crap, that worked!
  • nastuug
    nastuug
    ✭✭✭✭✭
    i haven't been able to access the god mdamn game this is *** i stress tested for the PC twice and this crap is still the f"in same

    The rage... the anger... lol
    Sallington wrote: »
    Anything useful that players are wanting added into the game all fall under the category of "Yer ruinin my 'mersion!"
  • Eirella
    Eirella
    ✭✭✭✭✭
    Still can't log in on the PS4 NA server. Not the happiest right now.

    Ok, here's what I did and it worked. I kept getting the internal error. I went to server select and changed it to EU.
    Clicked play and it worked for EU. It took me to the character creation screen. I canceled that and went back to
    server select. I selected the NA server and clicked play and it worked, finally got in :) .

    Might be worth a try for some here that can't get in.

    ^^This works!
    (PC/NA) - | @Eirella - formerly @jinxgames | CP 1000+ | Mainly PvPer (EP) | Haxus
    /uninstalled
  • abuniffpreub18_ESO
    abuniffpreub18_ESO
    ✭✭✭
    ^^^ Holy crap, that worked!

    You can send all your extra gold to Vanrden :smile:
  • P3ZZL3
    P3ZZL3
    ✭✭✭✭✭
    Still can't log in on the PS4 NA server. Not the happiest right now.

    Ok, here's what I did and it worked. I kept getting the internal error. I went to server select and changed it to EU.
    Clicked play and it worked for EU. It took me to the character creation screen. I canceled that and went back to
    server select. I selected the NA server and clicked play and it worked, finally got in :) .

    Might be worth a try for some here that can't get in.

    *laughing* At least give @Mirra_Halfelven credit for the original post on this :D
    CP561 Redguard | Jabsy Templar | Stamina Build
    CP561 Breton | Jesus Beam Templar | Magicka Build Forever!
    CP561 Naked Nord | Tanky DK | Stamigicka Build

    ✭✭✭ Check ESO Server Status Live!: http://eso.webhub.eu/ ✭✭✭
  • ZOS_JasonLeavey
    ZOS_JasonLeavey
    ✭✭✭✭✭
    Hey everyone. We've updated our sticky thread to let you know that we've identified the root cause of the login errors that have occurred for some users on console. We ask that you continue to try to log in, as the issue related to the volume of users trying to access the servers at the same time. Thanks again for your patience, especially those that waited up at midnight! We'll continue to monitor this situation to make sure everyone is able to get in and play.
    Jason Leavey
    Community Coordinator - The Elder Scrolls Online: Tamriel Unlimited
    Facebook | Twitter | Google+ | Tumblr | Instagram | YouTube
    Staff Post
  • abuniffpreub18_ESO
    abuniffpreub18_ESO
    ✭✭✭
    P3ZZL3 wrote: »
    Still can't log in on the PS4 NA server. Not the happiest right now.

    Ok, here's what I did and it worked. I kept getting the internal error. I went to server select and changed it to EU.
    Clicked play and it worked for EU. It took me to the character creation screen. I canceled that and went back to
    server select. I selected the NA server and clicked play and it worked, finally got in :) .

    Might be worth a try for some here that can't get in.

    *laughing* At least give @Mirra_Halfelven credit for the original post on this :D

    Credit given. Couldn't remember where I saw it.
  • Cryptz
    Cryptz
    I have tried everything. Still can't get in on the PS4. Tried the EU server, same error. Tried shutting down and restarting. Tried just spamming log in over and over. Nothing is working. Bahhhhhhhh!
  • Slylok
    Slylok
    ✭✭✭
    What did some of us say? " Zenimax please have a stress test to help avoid some launch issues ". Did they? Nope. Are they having launch issues? Yep.

    You're Welcome. Maybe you'll listen next time.
    Youtube ESO First Person Gameplay - http://tinyurl.com/o6evusk

    Twitter - SlylokYoutube

    Google+ - Slylok
  • Mettaricana
    Mettaricana
    ✭✭✭✭✭
    ✭✭✭
    No log in for me past noon now
  • Fragglerockr
    so it is up, but the lag is so bad you can't play. Really fix this already.
  • kazzarack
    kazzarack
    Soul Shriven
    Still can't log in on the PS4 NA server. Not the happiest right now.

    Ok, here's what I did and it worked. I kept getting the internal error. I went to server select and changed it to EU.
    Clicked play and it worked for EU. It took me to the character creation screen. I canceled that and went back to
    server select. I selected the NA server and clicked play and it worked, finally got in :) .

    Might be worth a try for some here that can't get in.

    THIS WORKED!!!!!
  • Mikyza
    Mikyza
    Still can't log in on the PS4 NA server. Not the happiest right now.

    Ok, here's what I did and it worked. I kept getting the internal error. I went to server select and changed it to EU.
    Clicked play and it worked for EU. It took me to the character creation screen. I canceled that and went back to
    server select. I selected the NA server and clicked play and it worked, finally got in :) .

    Might be worth a try for some here that can't get in.

    It worked for me as well... THANK YOU :-)

  • deathanator
    deathanator
    Soul Shriven
    If your having login errors switch to the European server, get to the create character screen and back out and switch to the North American sever, worked swiftly for me.
  • keigal
    keigal
    Soul Shriven
    This is such bs. I have three friends on ps4 playing currently and I still get login fail message. Total bs. Made a ticket with only a reply back saying if you don't reply to this email in 4days we can assume your problem has been fixed. I replied back and they send me a survey about how they helped. This is the biggest epic fail ever.
  • Bulldog1205
    Lol, can't believe that actually worked.
  • ZOS_AmeliaR
    ZOS_AmeliaR
    ✭✭✭✭✭
    We're continuing to work on a fix for the "Login Failed" error. In the meantime, please try the following workaround (which some others in this thread have already shared) if you're encountering this issue:

    If you are trying to log into the NA megaserver:
    1. Switch to the EU megaserver
    2. Log into the EU megaserver and accept the legal agreements as prompted
    3. Log out of the EU megaserver and switch back to the NA megaserver
    4. Log into the NA megaserver

    If you are trying to log into the EU megaserver:
    1. Switch to the NA megaserver
    2. Log into the NA megaserver and accept the legal agreements as prompted
    3. Log out of the NA megaserver and switch back to the NA megaserver
    4. Log into the EU megaserver
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Sandmanserkan
    Sandmanserkan
    Soul Shriven
    Is there any update yet I was expecting something to go wrong but holy *** not actually playing the game
  • keigal
    keigal
    Soul Shriven
    Yes that worked I did the EU server and backed out. Now its working. Thank you thank you and suck it to the damn customer help. I know someone that should get that job.
  • Jager
    Jager
    So I was able to get on this morning and already accepted the agreements. So I tried the eu select. Got to character creation. Go back to na and instantly goes login failed. Should I created a char on eu? Is that gonna mess my stuff up? Anyone else got this?
  • stalkrates
    I tried the eu thing, no success, however I'm not getting the error message, i'm being put in queue: position 1, wait time 1 second... and it just sits there.
  • Robbie575
    Robbie575
    ✭✭✭
    Maybe I should have sex with my girffriend and come back to a internal error again :|
    480x360_jpeg_9136d86b2ccd4f039c71fc4931e1879e.jpg
    Edited by Robbie575 on June 9, 2015 10:44PM
    Xbox One NA server:
    Bayley Saur: Bosmer, Templar (AD)
    Constantine Mxyzptlk : Altmer, Sorcerer (EP)
  • Snakeboywonder
    Snakeboywonder
    Soul Shriven
    I'm in the UK and I've still not been able to access (nearly 24 hrs) the work around above also isn't any use! You can't even get to the legal prompt to agree to this - on ANY SERVER! I hope this is fixed soon. Pretty frustrating :(

  • PyroKid21
    PyroKid21
    Still having difficulties
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