Hi Elias!
Thank you for contacting The Elder Scrolls Online Team.
I had read all your interactions and, it´s a fact that you have an issue. All my previous colleagues had apologized and, I am doing the same but, in the end of the day, that is not what would you like to know now.
You have been unable to play for 8 days and you would like to have this sort it out.
I am unable to provide you a time frame since that would be a promise and I do not want to fail you.
What I can do for you, is transfer your ticket to a dedicated team, where I will be explaining all you have been through and done in the last 8 days and, request them to do the best to assist you.
I know that my email does not say anything that you would like to read but, I can guarantee you that you are not being ignored and, that this ticket is going to be taken care of.
I just hope you can accept my offer for help. Have a nice day.
Thank you for your continued interest and support!
Warm Regards,
The Elder Scrolls Online Team
What I can do for you, is transfer your ticket to a dedicated team