Patch v1.2.3 Known Issues

ZOS_GinaBruno · June 2014

GunemCleric wrote: »

Please tell me we do not have to wait until Monday for another possible fix to FPS (I am being as positive as the situation allows). I plan to go home an play, but my anticipation is waning.

Please tell us that there will be one of those Ninga patches and FPS will be fine. Or tell us whats wrong so that we can possible help mitigate it, for example I would be fine to downgrade my drivers/directx if that would help.

Maybe specific engines, or technologies that we can enable/disable....anything that will make the game playable in pvp so we can keep the Emp farmers to a min.

Please

Our Engineering team is actively looking into the causes for this now, and actually just finished up gathering some data after observing some guilds going through Cyrodiil. We don't have an ETA yet, but are working toward getting one.

ron.vaughtnub19_ESO · June 2014

ZOS_GinaBruno wrote: »

Ok everyone, just updated the original post with information for the following items:
FPS Issue

Shattering Mirror

The Soul-Meld Mage

The Shattered and the Lost

Silent Village

Stone Cold

A Traitor's Luck

Middle Mouse Button Issue

XP Gains

Night's Silence

Mouse Cursor Switching

Cursed Hero Achievement

This still leaves out that Bows are not affected by weapon speed bonuses. Even though the patch notes specifically state that it was fixed for all weapon types.

leovuoeb17_ESO · June 2014

This still leaves out that Bows are not affected by weapon speed bonuses. Even though the patch notes specifically state that it was fixed for all weapon types.

It's in the list with Status: Investigating.

TheFalcon19 · June 2014

Like one person pointed out this problem in Cyrodiil is not just a simple fps drop, it's possible that it's a problem with the communication between the game and the video card.

In my case my fps drops to 1 because the game stops using my video card altogether (gpu load drops and stays at 0% until I leave Cyrodiil).

This also affects both nvidia and amd cards.

Darzil · June 2014

ZOS_GinaBruno wrote: »

Our Engineering team is actively looking into the causes for this now, and actually just finished up gathering some data after observing some guilds going through Cyrodiil. We don't have an ETA yet, but are working toward getting one.

Is there a reason they are only looking at Cyrodil?
I'm seeing frame rates dropping quickly when I move, particularly if quickly, whilst seeing CPU load increase, and GPU load decreasing, in PvE zones. eg. I loaded up in Thugrub's cave, had 30 fps. After killing him, went outside. Running through the corridor fps dropped as low as 5 fps, when the corridor ended and I came into an open area, it went up to 20 fps. Going back in and out, it dropped a little, but not so far. Stationary in that large open area it ticked up to 25 fps.
I can imagine it's worse in Cyrodil, particularly if it's some inefficiency in finding textures, with the wide variety of equipment people might be wearing, but it's a more general issue.

Edit - Also noticing (as just after 1.2.3 went live), that spell/ability graphics are appear several seconds (as long as 10) after the spell was cast! I think the damage is also arriving at that time! (I'm playing from EU on NA server) I'm observing this in a dungeon with 50 fps. Mainly seems to be the first cast of a particular type in a session.

timidobserver · June 2014

I'd just like to mention that the fps issue is worse for me now. Yesterday I could at least do small group stuff. Now I can't even do that.

MrBeatDown · June 2014

The Patch didn't fix the lag in Cyrodil, Whats next? Still cant play PvP in this game.

Nevril · June 2014

I p(l)ay this game at 90% for PvP.
In 10 days my subscription will end. At the current state I don't know if I will subscribe for another 2 months. I've given time since day -3 to fix Critical bugs, but I'm starting to think that someone is fairly unable to do his job and my patience is flying away. And don't tell me "our lead engineer is working on it with 2 thousand other ppl" because, at least for me, it won't work anymore.
A suggest from dev to dev... Someone has to be fired and someone else trained and hired. Quickly.

rsiloliveiraub17_ESO · June 2014

Can't you just roll back to the last patch and work on the fixes before publishing it? Might sound stupid, but I don't mind lose the last week if I can play at least.

fromtesonlineb16_ESO · June 2014

ZOS_JessicaFolsom wrote: »

[*] Racial Motifs & Provisioning Recipes: These now have a value of zero gold. However, this was an unintended change and will be reverted back so they can be sold at a vendor for gold.
STATUS: Hotfix applied on 6/25

@ZOS_JessicaFolsom NOT FIXED

I'm still getting green provisioning recipes with 0 value.

Erlindur · June 2014

Just throwing an idea just in case we can point the team in a new direction. A wild shot but here it is.

I belong to the "data load failure" crowd (just check your CS forum). There aren't many of us and I have no idea if you fixed it with 1.2.4 (EU). What I know though, is that right after the debug dialog pop up and pressing ignore, I'm still in the game but I have a huge dps drop. So here is the idea. For some weird reason my (and a few others) PC goes to debug mode due to an error. Most people's PCs do not however. That doesn't mean that their PCs doesn't have a "hidden" data load failure, one that is dealt quietly by the client. But the aftermath of that failure may be the same. Something goes wrong with the engine and you have a massive FPS drop.

Just a theory.

fromtesonlineb16_ESO · June 2014

@ZOS_JessicaFolsom Why are you STILL not acknowledging EYE OF THE ANCIENTS is terminally broken???

http://forums.elderscrollsonline.com/discussion/114137/several-quests-just-disappeared-from-my-log

http://forums.elderscrollsonline.com/discussion/113823/eye-of-the-ancients-vr-auridon-zone-bugged -- NOTE, this is not just a VR problem!

http://forums.elderscrollsonline.com/discussion/114533/patch-1-2-3-broken-quest-eye-of-the-ancients

I raised a ticket, a GM (Spiko) spent 45 mins trying to make it work and failed, though no fault of his/her own they tried their best.

Devolus · June 2014

fromtesonlineb16_ESO wrote: »

@ZOS_JessicaFolsom Why are you STILL not acknowledging EYE OF THE ANCIENTS is terminally broken???

http://forums.elderscrollsonline.com/discussion/114137/several-quests-just-disappeared-from-my-log

http://forums.elderscrollsonline.com/discussion/113823/eye-of-the-ancients-vr-auridon-zone-bugged -- NOTE, this is not just a VR problem!

http://forums.elderscrollsonline.com/discussion/114533/patch-1-2-3-broken-quest-eye-of-the-ancients

I raised a ticket, a GM (Spiko) spent 45 mins trying to make it work and failed, though no fault of his/her own they tried their best.

I will emphasize on this. I have already sent in a bug report AND had someone try to help me, which they admitted there was no workaround and thanked me for sending in the bug report. I have already tagged @ZOS_GinaBruno‌ earlier in this thread regarding another thread not listed here, where I reported my findings on the quest. Can we get confirmation the dev team is working on a fix for this quest?

SkOODaT · June 2014

@ZOS_JessicaFolsom can we get an update for :
-TargetX, TargetY, TargetH = GetMapPlayerPosition('reticleover') doesn't return target X,Y is this a bug or intentionally removed?
- IsUnitDead('reticleover') , completely broken dead units return nothing, unless transformed into a werewolf??
- GetDisplayName(), whats happening with this, is it comming monday? like an update as MANY ppl have modified/fixed thier saves and now are loggin new data and will half to fix again...

Darzil · June 2014

Just tried doing a Dolmen. Each time the monsters spawned I couldn't see them, though I could see ground targeted effects and spells. Relogging let me see them again, but only til the next one spawned. Sometimes they'd appear, some time after they had spawned. During this time my GPU dropped to 50%, and my CPU maxed out, fps was around 20 fps. Have never experienced this before this patch. Something is really hitting CPU hard this patch. When we wiped I waited several minutes, but til I relogged couldn't see some monsters. I did /bug this, so hopefully you have the technical information from my PC, if not, feel free to get in touch here or by email for more information, am happy to try to help track this down.

Boomjackal · June 2014

PVP should be a priority as it is a main game function never mind random quests, the PVP community is getting smaller and smaller because of this rubbish and we are losing guild players by the day because of the FPS drops.

FPS wasnt that much of a problem before the patch, the response time in fixing issues in this MMO is shocking and probably the worst i have seen, no server resets to even show us that your attempting to fix issues.

This is a subscription based game and its still in the BETA phase in my opinion in fact i have seen games run smoother in BETA.

Dont get me wrong you have created an amazing game but more transparancy is required to your PAYING customers because to alot of us it seems that your doing nothing. Will be a shame to cancel my subscription as this game has so much potential but the little time i have to play on this game after work is pointless due to FPS issues.

I upgraded my PC specifically for this release which cost alot of money as many of the EU players have and we are left in the dark.

Why dont you at least implement the smaller battlegrounds/arena to give players a break from the FPS that you showed us in BETA.

Rant over, Time is ticking zenimax and i speak on behalf of the EU we dont want this game to die.

ZOS_JessicaFolsom · June 2014

Hi folks, our apologies for the delay in getting you an update about Eye of the Ancients. We've added it to our known issues list at the beginning of this thread. We are currently testing a fix.

Devolus · June 2014

ZOS_JessicaFolsom wrote: »

Hi folks, our apologies for the delay in getting you an update about Eye of the Ancients. We've added it to our known issues list at the beginning of this thread. We are currently testing a fix.

Thank you for the confirmation

Lyall84 · June 2014

adino wrote: »

Why wasn't haste for bows fixed? Can you tell us what the issue is with bows? Why is this such a difficult fix?

Bows are the only weapon that fires on click release. IE, if you hold down the mouse button it holds the arrow. Every other weapon, if you hold down the button, you keep using heavy attacks. Making how weapon speed is used or calculated completely different than the other weapons.

Quickest way to fix this is make weapon speed for bows only, only effect draw speed, so you can fire off heavy attacks faster. The trade off would be that attack speed does not effect light attacks.

rich_nicholsonb16_ESO · June 2014

And if you find the real fix for the FPS problem please dont say "you must wait 5 days for patch blah blah blah", just hot fix it please!!!

Enodoc · June 2014

fromtesonlineb16_ESO wrote: »

ZOS_JessicaFolsom wrote: »

[*] Racial Motifs & Provisioning Recipes: These now have a value of zero gold. However, this was an unintended change and will be reverted back so they can be sold at a vendor for gold.
STATUS: Hotfix applied on 6/25

@ZOS_JessicaFolsom NOT FIXED

I'm still getting green provisioning recipes with 0 value.

I believe they are now selling for a value of about 9 gold (that was what the hotfix did), but the tooltip hasn't been corrected yet.

Edit: Found it. See: http://forums.elderscrollsonline.com/discussion/114286/hotfix-6-25-14-recipe-and-motif-values

ZOS_GinaBruno wrote:

Please note that although you can once again sell these for gold, the UI will still show that these are worth zero. This visual error will be fixed during next Monday's maintenance.

That should now be fixed though as "next Monday's maintenance" would be today.

Requiemfang · June 2014

Requiemfang wrote: »

Just ran into a bug where Roost Mother from Blackheart Haven turned invisible. This was fixed back in 1.2.2 but apparently not. Near the end of her health she decided to turn invisible and decimate the group I was in. We tried doing it two times but the same thing happened making it impossible to progress in the dungeon.

Requiemfang wrote: »

Right...
Baan Dar's Boast is currently bugged with the Strangler part of the quest where you have to poison them in order to get the poisoned stem from them. Killed dozens of them and nothing for quest drop.

any word on these ZOS_JessicaFolsom ?

Sedrethi · June 2014

Sedrethi wrote: »

Indeed, another confirmation that the quest Protecting the Hall in Stonefalls is bugged in a loop during the defense portion. Hrogar remains marked as a companion and does not advance the quest further.

@ZOS_JessicaFolsom
@ZOS_GinaBruno

Although, it is probably already being investigated now (hopefully), the latest patch didn't resolve this issue.

ESOcrafter · July 2014

PLEASE, PLEASE, understand that the FPS isn't exclusive to Cyrodil....it's everywhere.

LasurArkinshade · July 2014

Would just like to report and make sure you are aware that the FPS drops seem to occur anywhere a large group of players is in combat. I personally have experienced a marked drop in my framerate at large Dark Anchor battles even in PvE zones like Glenumbra since the patch - where before I stayed at around 30FPS at least, my framerate is now well into the 10s and single digits.

tino.antoninieb17_ESO · July 2014

I dont understand many things here.
ZOS - is providing very scarce information and even when we get some its not structured and / or precise.
ZOS doesnt understand that whatever they say is certainly interesting for lot of people and people are making opinions and decision .
Software development is not ZOS biggest problem . ZOS biggest problem is way they communicate with customers - every time they open mouth - they lose some customers.
Why is that difficult to understand that fps drops are not exclusive for Cyrodiil . Same thing happens all over tamriel but it is easier to recognise it during large battles. Still ZOS talks about "cyrodiil fps problem".
Practically in very short time after they released patch which caused fps problem they came out with - we have solution we will fix it. And still they have same problem with their product ??? So ZOS - do u have solution or u dont ?
How the hell is difficult to check is weapon speed ok with all type of weapons ? They have just 5 of those. To test it they need like 20 minutes . Still ZOS finds it difficult ?
Please guys explain how u can be that easy going and actually game is falling apart - coz in this moment your end game content is not playable.
ZOS you are quite close to the point when even most persistent customers will lose confidence that u are willing, ready and able to clean all this mess.
If i am your shareholder - i wouldn't tolerate this kind of bad business practice.

GTech_1 · July 2014

ZOS_JessicaFolsom wrote: »

QUESTS
Craglorn, The Soul-Meld Mage: Cannot interact with the rubble-blocked door.
STATUS: Currently testing a fix.

Should read: Coldharbour, The Soul-Meld Mage
(I reported this one, and I am certain it is Coldharbour)

@ZOS_GinaBruno‌ , @ZOS_JessicaFolsom‌ : Thanks for the Great communication ladies, you are Rockin' it! Please keep it up, this is what we want to see

Some of the issues in the list and some of the fixes from recent patches seem to be repeats of previous fixes. You may want to put a bug in the ear of the Dev team to check out the patch servers, and to verify their own client build on their machines.
The patch servers *may* be pushing the wrong delta files, or one person's client *may* be overwriting the changes made by other teams. Always good to check when things go a bit "wonky" like this.

Dontezz · July 2014

Thanks for all the info on what is working and what isnt.. I have not expirenced most of the bugs listed. My FPS runs 50-60 in PVE even in dungeons and in Cyrodil in a large group I havent seen it drop below 30.. which it was getting bad the last few days but much better after patch for me. My problem is On Screen Notifications .. quest updates work and skyshards also... but Skill levels and Morphs do not.. neither does Scroll messages.. I PvP quite a bit and havent seen a notification for a scroll since the new campaigns... in PvP or PvE.. I have played around with settings and disabled add-ons to name a few things and so far nothing has worked. I also DO NOT plan to cancel my subscription anytime soon because of this

BEZDNA · July 2014

@zos_GinaBruno
First of all i would like to yas thank you very much for you work, it's very important to have such a connection and as long as i see that my posts are under attention, i'll continue reporting ingame bugs.

Not so long ago you sad that about reflective scale bug is taken under attention, but unfortunately i still don't see this bug on the list of known issues. This skill workes correctly in pve and against NPC in Cyrodiil, but still drains you reserses (magicka or stamina) for each reflected enemy skill in pvp.

I recordet short video to demonstrate it for thos who still don't know about it:

https://www.youtube.com/watch?v=j6iiGO60zRw

Also i would like to report Wise Mage set. light armor set from Trials. 5 parts set is not working as intended, the problem is that even when you atack the same target with first atack you put debuf on the target and with the next atack on the same target you remove this debuff, while it shud remove debuf only when you atack another target.

I also testid it on bosses in Trials and on my friend in pvp and recorded short video for demonstration:

https://www.youtube.com/watch?v=yLt7YwHjYNA

P.S.: thank you very much for attention.

Seanymph · July 2014

FPS Drop Issue: There are reports of FPS drops in larger battles in select campaigns including Wabbajack.
STATUS: Currently investigating additional causes to FPS drops.

FPS drop not only in Cyrodiil, I experienced FPS drop at the end of wispmother fight in AA trail. But soon as I left the area, FPS turned normal.