Wont let me resubscribe

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  • Con64
    Con64
    ✭✭✭
    Yep...same here...won't accept Sub.. payment. What a bunch of clowns!!! One thing after another with this company. lol!
  • Adryssa_Joneley
    Adryssa_Joneley
    ✭✭✭
    Money has been pending since Friday of last week.. and now its thursday night and my husband's account is still inactive. This is complete UTTER rubbish. Not happy at all. Tickets totally ignored.
  • DeadlyArter36
    DeadlyArter36
    Soul Shriven
    For anyone having this problem, what they do is they take the first 15 out of your account as a "Ghost Charge", then they take an additional 15 for the subscription (this is to ensure your account is valid). All together they take 30 dollars out of your account. They then return the Ghost Charge 15 back to your account within 5-10 buisiness days
  • shunex
    shunex
    ✭✭
    For anyone having this problem, what they do is they take the first 15 out of your account as a "Ghost Charge", then they take an additional 15 for the subscription (this is to ensure your account is valid). All together they take 30 dollars out of your account. They then return the Ghost Charge 15 back to your account within 5-10 buisiness days

    thats a different problem then that i was receiving.
    Shunex - VR14 Templar - Heal Slave
    Guild Of Shadows
  • Haisul
    Haisul
    Soul Shriven
    Does someone know (hey, ESO Online Team, are you even there?) if the issue has been resolved yet? My subscription fee was reserved at the bank from May 14 until today (authorized but apparently not accepted by ESO), when it was suddenly released back to my account. I haven't heard from the ESO Online Team since Friday, even though I mailed them this past Monday and asked for feedback, and there's no chance that I try resubbing again until I'm sure they've solved the issue.

    Getting no feedback whatsoever like this is really annoying, especially as it regards real money, and no matter how much I love this game (and loved the earlier ESO games) I'm getting a bit hesitant as to whether I dare to resub after this. :(

    Oh well, at least I got my money back.
    Edited by Haisul on May 21, 2014 9:34AM
  • shunex
    shunex
    ✭✭
    depending on what c/s agent you speak to, according to some its a issue on our side, or that theres a dept looking into it... ethier way i havent found anything saying that this is actually an issue from zenimax execpt for the huge number of people that this has affected.
    Shunex - VR14 Templar - Heal Slave
    Guild Of Shadows
  • Iago
    Iago
    ✭✭✭✭✭
    Haisul wrote: »
    Does someone know (hey, ESO Online Team, are you even there?) if the issue has been resolved yet? My subscription fee was reserved at the bank from May 14 until today (authorized but apparently not accepted by Zenimax), when it was suddenly released back to my account. I haven't heard from the ESO Online Team since Friday, even though I mailed them this past Monday and asked for feedback, and there's no chance that I try resubbing again until I'm sure they've solved the issue.

    Getting no feedback whatsoever like this is really annoying, especially as it regards real money, and no matter how much I love this game (and loved the earlier ESO games) I'm getting a bit hesitant as to whether I dare to resub after this. :(

    Oh well, at least I got my money back.

    don't expect to get any help anytime soon.
    That which we obtain to cheap we esteem to lightly, it is dearness only that gives everything its value.

    -Thomas Pain

  • Lammashta
    Lammashta
    ✭✭
    My situation was resolved a couple of weeks ago... Now how do I stop this thread from spamming my inbox?
  • Iago
    Iago
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    Lammashta wrote: »
    My situation was resolved a couple of weeks ago... Now how do I stop this thread from spamming my inbox?

    can you delete the thread?
    That which we obtain to cheap we esteem to lightly, it is dearness only that gives everything its value.

    -Thomas Pain

  • Lammashta
    Lammashta
    ✭✭
    Even if I were the author of the thread, I don't think that would be possible.
  • Iago
    Iago
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    Lammashta wrote: »
    Even if I were the author of the thread, I don't think that would be possible.

    Bummer, that should definately be an option
    Edited by Iago on May 21, 2014 11:47AM
    That which we obtain to cheap we esteem to lightly, it is dearness only that gives everything its value.

    -Thomas Pain

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