Server Up or Down?

Ventroff

Patch notes and server status seem to state that server is up as of 4/30/14 4:47pm pst.

I am unable to log in to my account? Forums don't look like they are blowing up from people having the same problem. I am getting a message that just says unable to log into server.

Also looks like the server message of the day is not updating says "could not retrieve announcements".

ZOS_JasonI

Hey there, @Ventroff. The servers are up and active. What is the error that you're receiving? Just to confirm, have you tried updating your client? Click on the "Game Options" section above the news feed on the launcher, and click "Check for Updates." This can sometimes fix login errors. Let us know if you're still having any issues.

Ventroff

@zos_jasonl

Error 201 log-in failed.

I ran the patch first time when I tried. Checking for updates is giving nothing.

Says I am running version 1.0.6.976502

ZOS_JasonI

Thanks for providing that information, @Ventroff. Have you tried closing the launcher and client completely, waiting a few minutes, then reopening the launcher to try to log in again? Be sure to let us know if you're still unable to log in.

Tipsy

There was this one time I got issues with random disconnects to login where it also said "could not retrieve announcements" I did a repair back then and it also was around patch time so I'm not sure which of the 2 helped exactly.
I'm curious when the cancelled patch 1.06 will be applied too

Elsonso

I was unable to log in and was unable to retrieve announcements after the patch.

The "fingerprint" of the game was changed just enough that my security software was blocking it from getting to the internet.

Edit: Even though eso.exe was previously known, it thought the program was different enough to sandbox it and deny it access to the internet.

Ventroff

@ZOS_JasonL‌

Just tried closing completely and waiting a few minutes but no luck.

BlitzkriegAngel

Oh no it's been a problem for a lot of us. But the mods keep locking threads and saying everything is fine. It only took me 3 hours to get my ticket escalated to "higher powers" and I've heard 0 from them.

ZOS_JasonI

If you don't mind, @Ventroff, please try to repair the launcher. You can do so by clicking "Game Options" again, and selecting "Repair." Be sure to keep us posted!

Nooblet

I'm getting the same thing now. I was playing for a few hours directly after the patch. Now having trouble logging in.

Running repair now.

AryaWythers

I know talking about punishment is against ToS...but if there was a problem of some sort I believe you will get same message, might want to check it out because some people got unintentionally flagged while Zeni was killing some bots
Just make sure that you aren't on this list because there will be no way to see if you just try to log in

begofrem

Repair fixed my login issue, FWIW.

Moonraker

Tipsy wrote: »

There was this one time I got issues with random disconnects to login where it also said "could not retrieve announcements" I did a repair back then and it also was around patch time so I'm not sure which of the 2 helped exactly.
I'm curious when the cancelled patch 1.06 will be applied too

If you are in Europe it is this morning during scheduled maintenance. For NA it was patched already.

Nooblet

Repaired.. Still same issue. It actually changes sometimes from 201 to 200 error, but cannot log in.

Edit: After trying multiple times to log in, It finally attempted it. But then followed with a 108 error. Back to login screen, and then 200 error when trying again.

MustyBritches

I also can't log in, I have "repaired" it 3 times. I have run as admin as well. the patcher opens normally, the news pops up. the "play" button lights up, I hit it, the mouse "wheels" as sec then the play button lights up again.

bjj8383

I'm having a similar issue, mine is error 200. I patched earlier and played for a few hours fine. Now I'm getting error 200, and it can't retrieve announcements either. This, or something similar, has happened to me before as well, more than once. I've submitted a ticket twice, and each time they told me to make sure I was allowing some certain ports thru my firewall. I did that, but this still keeps periodically happening. It's fairly frustrating.

Which, as a side note, is why I prefer my blockbuster videogames to NOT be online MMOs...

MustyBritches

Hmmm, for some reason my virus protection was blocking the new patch I guess... I disabled virus and it worked right away. (not suggested! Just letting ya know what it was)

Bulwyf

My wife and I played for a couple of hours earlier today after the patch, logged out and now we both are getting error 200. The announcemnents are also not loading on the launcher.

Nooblet

MustyBritches wrote: »

Hmmm, for some reason my virus protection was blocking the new patch I guess... I disabled virus and it worked right away. (not suggested! Just letting ya know what it was)

Hmm I thought of that and tried, and it didnt work for me


Edit1:Apparently I did not completely disable it when I first tried. After doing it again being sure to disable it, it let me log in fine. This was my first thought because AVG just had an update today, so I thought that might be the culprit.

Edit2:However, it just now kicked me off, and is doing the same thing again. With AVG still disabled.

Edit3: I tried running repair while antivirus was disabled, and am now in game. Not sure if itll continue to work correctly or not. But atleast I am in game.


Others in my guild had the same issue, and only thing they did to get in is mass login attempts.

Squishy

Hi everyone, if your antivirus allows it, add the entire folder to the exception list.
That way, whatever happens in the folder is ignored, rather than the exe, as people noticed, it can change and be blocked again without your knowledge .

Bulwyf

I have repaired three times now and still getting the same error. Same for my wife on her computer.

awhecknum1ub17_ESO

I have repaired, checked for updates, confirmed that my virus software is letting everything through. I can get to character select - but when I try to load a character - I get a long load in screen and get kicked

"An error has occured. Please wait a few minutes and try to log in again"

It does not give an error number.

This has happened literally dozens of times today since the patch.

awhecknum1ub17_ESO

my acount is@awhecknum1 btw