Maintenance for the week of October 13:
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
Wait- I thought scheduled maintenance was on Tuesdays?
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Strontium✭✭✭loneknight5ub17_ESO wrote: »I love how people are complaining "The game is broken...fix it NOW!" Then when they take the servers down to fix it they yell "Wait! Fix it later..." Yes I want to play too but honestly giving up 4 or 5 hours of play time to have a more stable game is a fair trade imho.
Another person that forgot to read the TITLE of this post.
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rbrown80_ESOSoul ShrivenReignskream wrote: »I'm guessing most of the complainers about this downtime aren't currently stuck on a quest that was listed in the patch notes as being fixed with this patch or had load screen issues that are supposedly being fixed. Thanks for being vigilant, ZOS. I look forward to being able to move forward once this patch is downloaded and the servers are back up!
I actually don't have a problem with the downtime. The issue AS STATED IN THE TITLE OF THIS POST!!!! Is that they are calling this SCHEDULED DOWNTIME. LEARN TO READ.
Isn't today's maintenance replacing tomorrows regularly scheduled maintenance? That's what I heard. But if so, then it is the scheduled maintenance, just done on a different day.
I did see that way up there.. does anyone know when they will be done? I don't want to dig through all these posts... will it be the same as Tuesday's maintenence would have been?0 -
bigjeff✭✭it was and for a few more hours my easter Monday, I had made plans to tomorrow ( Tuesday) so I wouldn't be caught out , swapped days at work so I could game hard tonight and looky looky they did it to me and put a patch on tonight , I know its to make the game better but my guild is talking out already, most of us are family's that are lucky for a few hours a day some its a few hours a week, if these downtimes keep going its going to kill business1 -
loneknight5ub17_ESO wrote: »I love how people are complaining "The game is broken...fix it NOW!" Then when they take the servers down to fix it they yell "Wait! Fix it later..." Yes I want to play too but honestly giving up 4 or 5 hours of play time to have a more stable game is a fair trade imho.
Another person that forgot to read the TITLE of this post.
I was not referring to the title of the post but the comments that follow. My point is that even if it did not replace the scheduled maintenance it does not matter if it fixes issues in the game that are causing people issues.2 -
Its like this game is being ran by a bunch of amateurs, I'd be surprised if a lot of people don't drop their sub after the first month. I mean I like the game but man, they are making all kinds of mistakes. Easter holiday and they take the server down two days in a row? Come on man...game is great but bad management may kill it.1
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Reignskream✭✭✭✭lionheart051 wrote: »Its like this game is being ran by a bunch of amateurs, I'd be surprised if a lot of people don't drop their sub after the first month. I mean I like the game but man, they are making all kinds of mistakes. Easter holiday and they take the server down two days in a row? Come on man...game is great but bad management may kill it.
I don't see the problem in lots of maintenance in a new MMO during the first month, its a given if you've done MMO launches before.Edited by Reignskream on April 21, 2014 1:56PM0 -
Elember✭✭✭ZOS_GinaBruno wrote: »At this time, we are doing the scheduled maintenance one day early, and tomorrow's maintenance is taking the place of the regular maintenance on Tuesday.
Cool! So no maintenance tomorrow then, thanks for the heads up there ZOS_GinaBruno!
Edited by Elember on April 21, 2014 2:01PM0 -
Lucent✭✭To clarify for those that are confused and do not want to read through all of the posts. They are doing maintenance today instead of tomorrow to fix, as the patch notes specify, many quests that are broken and blocking player progress throughout the game. While it is a holiday weekend, I think it is more important to fix these issues sooner than later so people can move forward instead of logging into something broken.0
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Attention:
Quick announcement for everyone complaining...0 -
rbrown80_ESOSoul ShrivenIt's patching!
Of course, now I have to go live my life. Hope it's working tonight when I play...0 -
Vorpedagel✭✭✭@ r.karlb16_ESO Can I get this man a few more agrees? Solid post and I agree. Estimated time of return to service would be lovely Edited by Vorpedagel on April 21, 2014 2:01PM1 -
Reignskream wrote: »lionheart051 wrote: »Its like this game is being ran by a bunch of amateurs, I'd be surprised if a lot of people don't drop their sub after the first month. I mean I like the game but man, they are making all kinds of mistakes. Easter holiday and they take the server down two days in a row? Come on man...game is great but bad management may kill it.
I don't see the problem in lots of maintenance in a new MMO during the first month, its a given if you've done MMO launches before.
Yeah but a lot of these people never played mmos before, its putting a bad taste in their mouth. And the thing is they never provide an ETA, almost every mmo provides an ETA for when the servers are coming back up. This shows they are noobs to the MMO arena and are just used to single player RPGs. What they are doing is bad for business, if this game goes f2p because of bad management i for one won't play it anymore.
Edited by lionheart051 on April 21, 2014 2:06PM0 -
Reignskream✭✭✭✭lionheart051 wrote: »Reignskream wrote: »lionheart051 wrote: »Its like this game is being ran by a bunch of amateurs, I'd be surprised if a lot of people don't drop their sub after the first month. I mean I like the game but man, they are making all kinds of mistakes. Easter holiday and they take the server down two days in a row? Come on man...game is great but bad management may kill it.
I don't see the problem in lots of maintenance in a new MMO during the first month, its a given if you've done MMO launches before.
Yeah but a lot of these people never played mmos before, its putting a bad taste in their mouth. And the thing is they never provide an ETA, almost every mmo provides an ETA for when the server are coming back up. This shows they are noobs to the MMO arena and are just used to single player RPGs. What they are doing is bad for business, if this game goes f2p because of bad management i for one won't play it anymore.
I can see how it puts a bad taste in their mouth, i honestly do, especially the single player community. but at the same time, they also clicked agree to something they should have a full understanding of, as they clicked agree themselves, not anybody else. Who blindly clicks to agree to something without reading whats to be expected/come?
New mmo, new company, new bugs, repeatable bugs, old bugs, lots of maintenance.
Edited by Reignskream on April 21, 2014 2:08PM0 -
SunfireKnight86✭✭✭✭1) All downtime is during someone's peak hours.
2) Losing 4 hours twice a week means that you lose a day and a half of your free game time tops, not 10 days like some people are estimating.
#themoreyouknow1 -
Uncle_Bob✭✭I didn't read everything in the first 6 pages, but complaints of bugs have been staggering and now you're complaining about having to take down the servers to patch some of the big ones?
"Hey ZOS, there's a bug here and i'm irate about it, FIX IT NOW" -community
"We're bringing down the servers to fix some major bugs" - ZOS
"OMGWTFBBQ! IT's NOT TUESDAY WTF!!!!" - community2 -
what i do when server is offline....0
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Willow✭✭✭loneknight5ub17_ESO wrote: »I love how people are complaining "The game is broken...fix it NOW!" Then when they take the servers down to fix it they yell "Wait! Fix it later..." Yes I want to play too but honestly giving up 4 or 5 hours of play time to have a more stable game is a fair trade imho.
Another person that forgot to read the TITLE of this post.
Yup!
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Elember✭✭✭lionheart051 wrote: »Reignskream wrote: »lionheart051 wrote: »Its like this game is being ran by a bunch of amateurs, I'd be surprised if a lot of people don't drop their sub after the first month. I mean I like the game but man, they are making all kinds of mistakes. Easter holiday and they take the server down two days in a row? Come on man...game is great but bad management may kill it.
I don't see the problem in lots of maintenance in a new MMO during the first month, its a given if you've done MMO launches before.
Yeah but a lot of these people never played mmos before, its putting a bad taste in their mouth. And the thing is they never provide an ETA, almost every mmo provides an ETA for when the servers are coming back up. This shows they are noobs to the MMO arena and are just used to single player RPGs. What they are doing is bad for business, if this game goes f2p because of bad management i for one won't play it anymore.
Yes, ETA's on servers back up are definitely needed... I suppose we need to give ZOS some time to realize that things like this are actually needed though.
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Shillen✭✭✭kharrah02rwb17_ESO wrote: »Half the world has the day off due to Easter Monday, "Lets take the servers down then, that won't inconvenience anybody!" - Zenimax Logic
I don't know anyone who gets Easter Monday off. This is literally the first time I ever heard of that. Good Friday, sure, Easter Monday though?Please LOL my comments. I'm an aspiring comedian.0 -
jluceb14_ESOSoul ShrivenLucky for ZOS they have all these trolls and fan boys to roll out and defend them.
With any luck, and a willful lack of attention by mods, any complaints about this game or the running of it can be ground out and we can have the WoW forums right here in ESO.1 -
Ospoon✭✭I could say something about the frequent service interruptions, or that they're fixing bugs, and so on, but it's been said already. I'm glad they're getting issues squared away, even if some have been known for months.
What irks myself, and a great deal of other players more, is the actual window of the maintenances. It's really a poor choice overall, for both servers. I'd say it's time to either do some schedule changes for the staff, or hire people to cover alternative shifts to minimize the impact. I can't think of a single other MMO that doesn't at least make a concerted effort to do their implementations at the outskirts of populated timeframes.0 -
Thunder_Downunder wrote: »
I DID play GW2 and I distinctly remember MASSIVE over crowding with extreme server issues. You were never on your server (understandable at launch) but you couldn't even group up with friends on the overflow servers. Lets see. Oh random elites? Hang it up. I watched many elites in Queensdale alone just sit there staring at us when they should have been dead. GW2 definitely had its kinks at launch. Come on now..
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Uncle_Bob✭✭Picture was just taken inside the ZOS server room. Looks like they're clearing actual bugs first, then they'll start with in-game bugs next. I like the carpet in the server room.1
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It seems to be fixing problems that people are complaining about. The fact that they are doing this when they are says that the devs have been working all weekend to address these issues. Show a little appreciation for that. You may have one day of your holiday messed up- they had the whole weekend messed up.
Let me answer this disingenuous comment with a disingenuous one of my own:
Alternatively they could have simply not released a game in this blatantly beta state and they wouldn't have had to work "all weekend" to try to fix it.
I am of 2 minds about this maintenance, at least it is about an important gamebreaking bug, and in my timezone it is still early morning.
On the other hand, it seems like this game is down more often than not. There is no ETA on the servers being back up this time (meaning they don't actually know? Bad planning, bad communication?)
I pretty much believe at this point that I and half the players who have posted on this forum since launch could individually do a better job than the 1 or more people who are making the decisions behind greenlighting outages, ensuring that customer service have the relevant information and training to do their job properly rather than sending out canned responses that are nothing to do with problems, and of course community management strategy and implementation, which currently just seems to be about firefighting.
Just like with SWTOR, the game being released in a rather incomplete state isn't the fault of the (probably exhausted) developers, it's the fault of the shareholders/corporate overlords who bow to them. They want their investment to pay off faster, so they pressure into a quicker release. This results in the devs going into "oh ***" mode and they end up burning out and releasing what they can by the target date.
This is why when I see a game's release date publicized as "When it's ready" it gives me some hope.
As a developer for another company, working on a stable, waterfall-style project, I really feel sorry for these devs. I'm guessing the only thing that keeps them going is their love for Elder Scrolls and their baby (ESO) even if it was born a bit premature and has resulting health problems.
Maybe eventually shareholders/corporate officers in companies with planned MMO releases will learn from this repeated lesson: WAIT - you will keep more customers longer if you wait longer; and you will ALSO keep more developers longer (it takes a butt-ton of money to train a new developer on such a large code base). Either don't estimate a release date, or postpone the release if you have to. Pissing off people by postponing is better than pissing them off by not postponing.
An MMO should not follow the model of "bank on the hardcore fans staying, beg the others to come back when it's better."
Edited by trooperrabbit_ESO on April 21, 2014 3:51PM0 -
Willow✭✭✭trooperrabbit_ESO wrote: »It seems to be fixing problems that people are complaining about. The fact that they are doing this when they are says that the devs have been working all weekend to address these issues. Show a little appreciation for that. You may have one day of your holiday messed up- they had the whole weekend messed up.
Let me answer this disingenuous comment with a disingenuous one of my own:
Alternatively they could have simply not released a game in this blatantly beta state and they wouldn't have had to work "all weekend" to try to fix it.
I am of 2 minds about this maintenance, at least it is about an important gamebreaking bug, and in my timezone it is still early morning.
On the other hand, it seems like this game is down more often than not. There is no ETA on the servers being back up this time (meaning they don't actually know? Bad planning, bad communication?)
I pretty much believe at this point that I and half the players who have posted on this forum since launch could individually do a better job than the 1 or more people who are making the decisions behind greenlighting outages, ensuring that customer service have the relevant information and training to do their job properly rather than sending out canned responses that are nothing to do with problems, and of course community management strategy and implementation, which currently just seems to be about firefighting.
Just like with SWTOR, the game being released in a rather incomplete state isn't the fault of the (probably exhausted) developers, it's the fault of the shareholders/corporate overlords who bow to them. They want their investment to pay off faster, so they pressure into a quicker release. This results in the devs going into "oh ***" mode and they end up burning out and releasing what they can by the target date.
This is why when I see a game's release date publicized as "When it's ready" it gives me some hope.
As a developer for another company, working on a stable, waterfall-style project, I really feel sorry for these devs. I'm guessing the only thing that keeps them going is their love for Elder Scrolls and their baby (ESO) even if it was born a bit premature and has resulting health problems.
My question is - why do all these developers for other companies hang out on the ESO forums?
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