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Kicked from game

  • Methtrain
    Methtrain
    Soul Shriven
    Mail-ticket : 140418-064317

    I logged on, went to farm wolves until my inventory was full. Reported a wayshrine teleport bug and logged off. Couldn't login due to ban couple of hours later.

    I guess some people tend to report each other at a spot like wolves (Crows) when you want to farm and people jump to reporting if you mess with "their" spot. That is the only possible report I could have gotten while playing ESO.
  • vanzyl.theorwb17_ESO
    I am at work. 3 PvP 21 characters. Should I panic now or when I get home?

    Now is a good time to panic.

    Another one.
    Ticket Numbers:
    140418-061720
    140418-065360
  • Thaco
    Thaco
    It still bothers me that they don't send an email or anything to let us know whats going on. I would expect something like this from a FTP game. I have had a WoW account for 6 years and this never happened to me. So after I got my suspension I decided to go play WoW for a bit to pass the time. It did no good, all I can do is think about this game and how much I would rather be back here! I've tried calling support but the first call got answered after an hour or so with a quick hang up and now I'm on hold for the second call at about an hour now. Hope they don't hang up on me again! I would rather play phone tag than WoW anymore .....man that game use to be good.
    Edited by Thaco on April 18, 2014 9:42PM
  • Cpt_Teemo
    Cpt_Teemo
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    Yeah, tried playing WoW too but had to come back here cant get back into WoW anymore lol
  • Armaviva
    Armaviva
    I have brought 2 family members to this game and 2 friends. Now on a vacation day from work I get kicked off the game and told my account has been suspended. I don't cheat or spam or bot. I report problems and spammers. Very disappointing.
  • Knottypine
    Knottypine
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    Some say if you had over 200k you were considered auto banned and considered to be a duper or bought gold

    I don't see how anyone could have actually accumulated so much gold since the game was released. I don't play as much as some, and am not nearly as far. Highest level character is only 17. I've only done a few bag upgrades and horse upgrades... and am still only sitting at under 4K gold. 200K just seems like such an insane number for only 3 weeks.
  • Valiance
    Valiance
    So I think I figured out what happened. I looked up this dupe glitch involving guild banks...I do own a guild and operate a guild bank, there were 2 other players besides myself that were depositing materials into the guild bank, so after a gathering run, I would notice that items were not stacking properly...I thought it was just a glitch so I would remove the said items, place them into the same stack in my inventory, then place it back into the guild bank. Could this have caused it? I didn't even realize that this was an issue, I was just organizing the guild bank to save space!
  • Cpt_Teemo
    Cpt_Teemo
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    You could make 200k easily if you sold everything instead of breaking it down or even selling the mats instead from lvl 1-50+ Even the skins and weapons/armors you make can sell for a bit too, Ive sold some daedric skins for 5-10k each at higher V levels
    Edited by Cpt_Teemo on April 18, 2014 9:45PM
  • TerrorUDL
    TerrorUDL
    Soul Shriven
    I have reported a gold spammer that sent me email. I wonder, do you think they got the suspension backwards and suspended all the reporter!?
  • Cpt_Teemo
    Cpt_Teemo
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    Could people that just farmed Motifs get banned too cause it was all over youtube since Day 1 and they never did anything about it, at all lol
  • orchiddebale
    orchiddebale
    Soul Shriven
    Hey Zenimax: "Happy Easter!!" :stuck_out_tongue_winking_eye:
  • jonka
    jonka
    Yet another suspended account here. I'm contacting VISA tomorrow, and reporting any charges made to my card by Zenimax as a fraud attempt. I encourage anyone else with a wrongfully suspended account to do the same.

  • Thaco
    Thaco
    They already got my 6 mo sub fee and i payed for the physical collectors edition as well. i feel like my statue of Molag'Bal is Zenimax and im the little fella hes holding onto looking at me and laughing.
  • Zeitghast
    Zeitghast
    The most annoying and upsetting part of all of this is that there is absolutely no communication from the Zeni team about why we were suspended or banned. You'd think that if there's an automated function to ban/suspend people that are reported for something, that at the very least an email could be sent out with the reason it was enacted and info on how to contact them to get the problem cleared up. This is very poor customer service, and I'm not happy at all with the way the problems here are being handled.

    I submitted my ticket about an hour ago, and here it is for reference if the devs are actually reading our concerns: Your reference code is: 140418-063001
  • lucian_banneb18_ESO
    I also got banned. Same issue as everyone above.
    ID 140418-066861

    Maybe the problem is that some of us received again the explorers pack by error, immediately after we lost all the bank slot upgrades, the gold stored in the bank and some items. And those items from the EP are duplicated (not by our choice), thus can be considered dupes, thus ban! :(
    So, I lost bank upgrades > gold in bank > items from bank > and now what? > why not your account too? njoy real life! read a book! watch a movie...
    :disappointed:
  • j.frank.nicholsb14_ESO
    Thaco wrote: »
    They already got my 6 mo sub fee and i payed for the physical collectors edition as well. i feel like my statue of Molag'Bal is Zenimax and im the little fella hes holding onto looking at me and laughing.

    If you paid with a credit card you can challenge the charge as fraud. The credit card company will investigate and Zenimax will have to prove they had cause to suspend your account or the CC company will reverse the charge.

  • Jack_Beauregard
    Valiance wrote: »
    So I think I figured out what happened. I looked up this dupe glitch involving guild banks...I do own a guild and operate a guild bank, there were 2 other players besides myself that were depositing materials into the guild bank, so after a gathering run, I would notice that items were not stacking properly...I thought it was just a glitch so I would remove the said items, place them into the same stack in my inventory, then place it back into the guild bank. Could this have caused it? I didn't even realize that this was an issue, I was just organizing the guild bank to save space!

    I did exactly that in my guild bank yesterday. I didn't notice any items that suddenly doubled or something though.
  • Thaco
    Thaco
    Thaco wrote: »
    They already got my 6 mo sub fee and i payed for the physical collectors edition as well. i feel like my statue of Molag'Bal is Zenimax and im the little fella hes holding onto looking at me and laughing.

    If you paid with a credit card you can challenge the charge as fraud. The credit card company will investigate and Zenimax will have to prove they had cause to suspend your account or the CC company will reverse the charge.
    Thanks! I'm not at at that point yet, I still have hopes that Zenimax will fix all this.
  • crush83
    crush83
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    I'm afraid to go home now and login after reading how swamped with reports of being banned the Customer Support forum is. This is absolutely absurd/ridiculous/unacceptable. WOW.

    Been playing MMOs for 16 years. Been creating them for 7. Never have I seen such ineptitude.
  • elfiwolfeub17_ESO
    I am at work. 3 PvP 21 characters. Should I panic now or when I get home?

    Now is a good time to panic.

    Another one.
    Ticket Numbers:
    140418-061720
    140418-065360

    /panic
  • Thaco
    Thaco
    crush83 wrote: »
    I'm afraid to go home now and login after reading how swamped with reports of being banned the Customer Support forum is. This is absolutely absurd/ridiculous/unacceptable. WOW.

    Been playing MMOs for 16 years. Been creating them for 7. Never have I seen such ineptitude.
    Yea be careful, me and my wife were playing together when it happened to me. She has sense logged off and refuses to play till they work this out.
  • starkerealm
    starkerealm
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    Knottypine wrote: »
    And although there is benefit to deconstructing material, those items take up valuable inventory, but I can run around and harvest nodes and not worry about it since they stack. I just fear that one day I might run around harvesting mats and be banned for just playing the game. (side note: if repairing wasn't so expensive, I wouldn't need mats all the time to create new gear to replace my broken stuff) Sorry if derailed.

    The perk is advancing crafting. If you're actually approaching starvation on items, this probably isn't an issue for you, but it is a good source for XP.

    EDIT: also, over time, those items will take up less inventory space. One or two pieces of medium armor, and yeah, they'll require more space after you break them down... but 10 will only eat up a couple inventory slots.
    Edited by starkerealm on April 18, 2014 10:09PM
  • Sakiri
    Sakiri
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    Knottypine wrote: »
    Some say if you had over 200k you were considered auto banned and considered to be a duper or bought gold

    I don't see how anyone could have actually accumulated so much gold since the game was released. I don't play as much as some, and am not nearly as far. Highest level character is only 17. I've only done a few bag upgrades and horse upgrades... and am still only sitting at under 4K gold. 200K just seems like such an insane number for only 3 weeks.

    I have 90 slot bank(11100) plus 90 slot inventory on my main (8300) and 80 inventory on my main alt(2400). Plus 5000 in feeding my mains horse, 4750 in my alt's horse. I have lower level alts that Ive fed horses on and gotten the 400 backpack upgrade on, plus said alt was feeding Askhandi for bag space so I bought her the light horse before my main(42500).

    So between my 21 sorcerer and my 48 dragonknight, selling nothing to anyone and leveling five crafts(mage is 50 prov, dk is ww,bs, cloth and enchanting at 28, 28, 25 and 20) Ive spent just over 74,000 gold. That doesnt count repairs or soul gems. I do buy empty soul gems. So Ive probably spent well over 100k without trying.
  • Sakiri
    Sakiri
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    jonka wrote: »
    Yet another suspended account here. I'm contacting VISA tomorrow, and reporting any charges made to my card by Zenimax as a fraud attempt. I encourage anyone else with a wrongfully suspended account to do the same.
    Banks dont like wrongful fraud alerts.
  • vanzyl.theorwb17_ESO
    Sakiri wrote: »
    jonka wrote: »
    Yet another suspended account here. I'm contacting VISA tomorrow, and reporting any charges made to my card by Zenimax as a fraud attempt. I encourage anyone else with a wrongfully suspended account to do the same.
    Banks dont like wrongful fraud alerts.

    How wrongful is it if you're being charged for something you're not receiving?
  • Cpt_Teemo
    Cpt_Teemo
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    It is fraud if there still taking your $ for time which you aren't receiving.
  • jonka
    jonka
    Sakiri wrote: »
    jonka wrote: »
    Yet another suspended account here. I'm contacting VISA tomorrow, and reporting any charges made to my card by Zenimax as a fraud attempt. I encourage anyone else with a wrongfully suspended account to do the same.
    Banks dont like wrongful fraud alerts.

    It's not a wrongful fraud alert. Zenimax has taken payment for goods which they have stopped providing.

    That is the very definition of fraud.


  • Etchesketch
    Etchesketch
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    jonka wrote: »
    Sakiri wrote: »
    jonka wrote: »
    Yet another suspended account here. I'm contacting VISA tomorrow, and reporting any charges made to my card by Zenimax as a fraud attempt. I encourage anyone else with a wrongfully suspended account to do the same.
    Banks dont like wrongful fraud alerts.

    It's not a wrongful fraud alert. Zenimax has taken payment for goods which they have stopped providing.

    That is the very definition of fraud.


    You need to read the agreement you signed with ZoS when you gave your credit card to them and then rethink your fraud allegation..
    The number one rule of online gaming is now and has always been, Never play on Patch Day.
  • Putok
    Putok
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    jonka wrote: »
    Sakiri wrote: »
    jonka wrote: »
    Yet another suspended account here. I'm contacting VISA tomorrow, and reporting any charges made to my card by Zenimax as a fraud attempt. I encourage anyone else with a wrongfully suspended account to do the same.
    Banks dont like wrongful fraud alerts.

    It's not a wrongful fraud alert. Zenimax has taken payment for goods which they have stopped providing.

    That is the very definition of fraud.


    You need to read the agreement you signed with ZoS when you gave your credit card to them and then rethink your fraud allegation..

    It is extremely rare for EULAs to actually hold up in court, FWIW. They are routinely struck down.
  • Methtrain
    Methtrain
    Soul Shriven
    140418-064317
This discussion has been closed.