Daytime maintenance AGAIN?

alsaud_

i was just going to transform into a werewolf fo the FIRST TIME !! Faaack

Biggreen

DukeofChutney, how dare european players to want downt time on euro time for EURO servers.. egocentrists /sarcasm off

KerinKor

ashton wrote: »

pete5210b14_ESO wrote: »

How dare they do maintenance in the middle of the day when people should be at work, then the average Joe works the 9-5.

Just how dare they!

Dunno what you're talking about it's nearly 18, most people came back from work now.

Your timezone isn't remotely most.

mikeyyyc_ESO

Samawoodo wrote: »

It seems. Meanwhile

We are sorry to say that we are going to be bringing down the Pong servers in 15 minutes for emergency maintenance. We will update you as soon as we have an ETA on bringing it back up!

THERE IS NO ESCAPE, YOU CANNOT ESCAPE THE MAINTENANCE

Reignskream

Biggreen wrote: »

LimeCupcake, i have nothing against maitenances.. but when they so unexpected and devs dont do any coments on it - it terrible. And again it second maint. today.

If you would have read what you accepted in the terms of service, it clearly states ZOS will and can bring servers down for unexpected maintenance at any point in time, and they don't have to tell us diddly squat.

Samawoodo

Some ppl here:

Balebunny

DukeofChutney wrote: »

Is this traditional Eurocentrism? How dare an American company keep American hours, or in any way inconvenience the one European player who didn't see them post the down times a day in advance and plan accordingly. Spoiledbratism more likely the case.

I'm just wondering why this American company is so hopelessly unprofessional. Maintenance is stretching into the early evening again now. That's a predictable risk when patching it seems so why aggravate your customers instead of paying employees to work evening shifts?

AlexDougherty

LimeCupcake wrote: »

It floors me how much people complain about this. When you sign up for a sub you know the company is going to do maintenance. WoW, Rift, GW2, SWTOR, all did/do it. As the game gets older and more established and there are less bugs I think you will find they take down the servers less often or when they do it is for shorter periods of time. Until then I am afraid the options are 1.) Deal with it like thousands of other people have to. 2.) Don't deal with it, don't pay for the game and go to a f2p.
I guess this sounds a little mean. I am just over people bitching all the time. You aren't the only person paying and playing this game.

People aren't complaining about there being maintenance, they are complaining about it coming out of the blue.

Tip for Zenimax, it's not scheduled maintenance if you only tell people minutes before it happens, minimum of a couple of hours for it to be called scheduled, peferably a day or more.

epoling

You folks really haven't played many MMOs have you? I have played most of them and can tell you this is nothing new. They do a patch, the patch breaks something and they go in to fix it. It takes forever and the forums get clogged with people whining because somehow their lives are devoid of meaning if they can't get into the game RIGHT now. If you want to play MMOs you need to just get used to the idea that there are unscheduled maintenance periods and they can take a while. And very often you don't get any notes on them until it is over. (Ohh, and most games I have played, Scheduled maintenance is Tuesday mornings sometimes bleeding into Tuesday afternoon... I wonder what today is?)

ashton

KerinKor wrote: »

ashton wrote: »

pete5210b14_ESO wrote: »

How dare they do maintenance in the middle of the day when people should be at work, then the average Joe works the 9-5.

Just how dare they!

Dunno what you're talking about it's nearly 18, most people came back from work now.

Your timezone isn't remotely most.

technically my time zone is right from the center of the european continent so it gives you good idea about other european counties.

Jonoarc

AlexDougherty wrote: »

Tip for Zenimax, it's not scheduled maintenance if you only tell people minutes before it happens, minimum of a couple of hours for it to be called scheduled, peferably a day or more.

Did they call the the second maintenance; scheduled?? I don't think they did.

alsaud_

am going to watch GTO , alot better than watching the forums ...

ashton

Balebunny wrote: »

DukeofChutney wrote: »

Is this traditional Eurocentrism? How dare an American company keep American hours, or in any way inconvenience the one European player who didn't see them post the down times a day in advance and plan accordingly. Spoiledbratism more likely the case.

I'm just wondering why this American company is so hopelessly unprofessional. Maintenance is stretching into the early evening again now. That's a predictable risk when patching it seems so why aggravate your customers instead of paying employees to work evening shifts?

Maybe they outsourced post launch management to china ? I mean quality looks quite chinese, though I didn't hear about exploding discs or computers yet so I ain't sure.

Roechacca

Balebunny wrote: »

DukeofChutney wrote: »

Is this traditional Eurocentrism? How dare an American company keep American hours, or in any way inconvenience the one European player who didn't see them post the down times a day in advance and plan accordingly. Spoiledbratism more likely the case.

I'm just wondering why this American company is so hopelessly unprofessional. Maintenance is stretching into the early evening again now. That's a predictable risk when patching it seems so why aggravate your customers instead of paying employees to work evening shifts?

Cuz It's Amerika Love it Or leave it's servers ? I don't know but are there any good European game companies out there we can all switch too ?

corsairr

frika wrote: »

well ofc it has to be during night time much less ppl play the game than it makes sense

Lmao. You must not play mmos very much. Night time is prime time. anywhere after 6pm all the way till 1am.

thegamekittenub17_ESO

htoncic wrote: »

LimeCupcake wrote: »

It floors me how much people complain about this. When you sign up for a sub you know the company is going to do maintenance. WoW, Rift, GW2, SWTOR, all did/do it. As the game gets older and more established and there are less bugs I think you will find they take down the servers less often or when they do it is for shorter periods of time. Until then I am afraid the options are 1.) Deal with it like thousands of other people have to. 2.) Don't deal with it, don't pay for the game and go to a f2p.
I guess this sounds a little mean. I am just over people bitching all the time. You aren't the only person paying and playing this game.

That's not entirely true. GW2 doesn't have maintenance. When they roll out a patch, you get an ingame message saying there's a new build and that you should restart. Then your client patches and you can log right back in. Yep, there is, in fact, a better way to deploy patches than server downtimes.

That said, tho, I'd rather have maintenance than a buggy game.

They did this with GW1. Been doing it for years, since I played GW1 for almost 8 years. Nothing new for this company.

When I finally found the routine maintenance for this game, I just figure they will make a day of it. This is usually the days I make plans to do something else until late at night.

This game has a lot of issues, so a quick maintenance seems rather silly. There are many broken quest chains. I spent crazy amounts of time relogging to try and finish some where this works, or searching for new quests to move on if I can. Then there is players who have their bank depleted..this I won't linger on since reading the forums.

Then there are the gold sellers that have bots everywhere causing havoc on the player base. Then there is the mega server itself causing its own issues.

So when it is maintenance day..I just say okay plan on these days to do other things (yes I'm a gaming nerd). Just today..I have nothing to do..lol

Jonoarc

epoling wrote: »

You folks really haven't played many MMOs have you? I have played most of them and can tell you this is nothing new.

Aye, I agree. However, these threads aren't exactly a recent novelty of ESO (almost every mmo has them, during unscheduled maintenance in the afternoons/evenings).

Z0MBiEjaw

look at all of these fanboys jesus christ. the point is they're being stupid and they need to get their *** together. just because it's "the norm" for MMOs to experience heavy issues at launch, it doesn't justify the complete lack of contact with their consumerbase. GW2 would have been a good example to follow; instead, they're mucking around like blind children trying to patch up whatever they can and taking eight hours or more to do it. it's unacceptable, and if they think people aren't going to start issuing chargebacks because they purchased something they're unable to use, they're dead wrong.

Extractor

epoling wrote: »

You folks really haven't played many MMOs have you? I have played most of them and can tell you this is nothing new. They do a patch, the patch breaks something and they go in to fix it. It takes forever and the forums get clogged with people whining because somehow their lives are devoid of meaning if they can't get into the game RIGHT now. If you want to play MMOs you need to just get used to the idea that there are unscheduled maintenance periods and they can take a while. And very often you don't get any notes on them until it is over. (Ohh, and most games I have played, Scheduled maintenance is Tuesday mornings sometimes bleeding into Tuesday afternoon... I wonder what today is?)

You Sir! are Funny!

AlexDougherty

Jonoarc wrote: »

AlexDougherty wrote: »

Tip for Zenimax, it's not scheduled maintenance if you only tell people minutes before it happens, minimum of a couple of hours for it to be called scheduled, peferably a day or more.

Did they call the the second maintenance; scheduled?? I don't think they did.

Yes, in a message on the server status forum they actually call it scheduled

Jonoarc

AlexDougherty wrote: »

Yes, in a message on the server status forum they actually call it scheduled

Hmm, I missed that. First, I saw they had edited the EU-maintenance thread with the message of the second one (don't remember that they called it scheduled in that message). Either way, looks like they corrected it.

bigscoothb14_ESO

I hope they fix the bank reset bug. If I get hit with a bug that resets my inventory because of a patch I will come back when they fix it. I have to spend hours juggling all the crafting materials so take your time! This is to fix bugs not to create more.

mathewseve

jgc471980 wrote: »

@ ZOS you all ready had 3 hours now you want more ??? so far you've wasted almost 4 of my days to play i hope you will reimburse us for this DREADFUL start.

They need to be more efficient for sure, server downtime should be at 3am or so when almost nobody is playing. To compare a successful mega server eve online brings there servers down daily for one hour at 3am est I think throughout NA and EU hardly anyone is playing like 200 people compared to this time of day there is guaranteed every day of the week to be 20000+ people online.
I mentioned in another thread I get 2 hours a day to play, I bought this game 8 days ago and servers have been down for 3 of the days when I could play. point is casual players wont stick around and pay to play if servers are constantly down during prime times.
I understand this game is new and bugs are going to pop up but they should have started patching late last night not first thing in the morning. It would be nice to get some days of credit when they bring the server down for an entire day, during the day... but it wont happen, I doubt there billing software is even programmed to make it possible.

PVT_Parts

Reignskream wrote: »

LimeCupcake wrote: »

It floors me how much people complain about this. When you sign up for a sub you know the company is going to do maintenance. WoW, Rift, GW2, SWTOR, all did/do it. As the game gets older and more established and there are less bugs I think you will find they take down the servers less often or when they do it is for shorter periods of time. Until then I am afraid the options are 1.) Deal with it like thousands of other people have to. 2.) Don't deal with it, don't pay for the game and go to a f2p.
I guess this sounds a little mean. I am just over people bitching all the time. You aren't the only person paying and playing this game.

I think half the problem is people don't read what they accept. Clearly states in the agreement that ZOS can take the servers down at any time unannounced, whenever they feel they need to.

The TOS also say that if you are terminated then you can't get a refund. From all the false bans that have been going around, I find it hard to believe that they can uphold their own TOS.

Rahaan

corsairr wrote: »

frika wrote: »

well ofc it has to be during night time much less ppl play the game than it makes sense

Lmao. You must not play mmos very much. Night time is prime time. anywhere after 6pm all the way till 1am.

I guess this is one of the MANY misunderstandings between USA/UK and the rest of the world because of the different defintions. Night in most of the world = 00:00 -> 06:00. Evening = 18:00-> 00:00

Balebunny

roechacca wrote: »

Balebunny wrote: »

I'm just wondering why this American company is so hopelessly unprofessional. Maintenance is stretching into the early evening again now. That's a predictable risk when patching it seems so why aggravate your customers instead of paying employees to work evening shifts?

Cuz It's Amerika Love it Or leave it's servers ? I don't know but are there any good European game companies out there we can all switch too ?

My point wasnt really "my continent is better than yours!". Considering how hard it is for a new mmo to establish itself, I dont understand why Zenimax is being so cheap and unprofessional when it comes to letting the customers play - regardless what the terms of use say.

JessieColt

http://forums.elderscrollsonline.com/categories/server-status

Patch notes and information are posted. Complaining in the forums isn't going to make things work faster.

Capt_Lee_Adama2000b16_ESO

this game has just been released so there are gonna be a lot of bugs in game and new stuff that comes up that will need fixing, rather get it done sooner rather than later

KiwiKutKu

I'm not annoyed with the maintenance I just find this a funny looking 5am maintenance lol

Ah I didn't see the message about an additional fix. As long as they're working out the kinks I'm happy

http://forums.elderscrollsonline.com/discussion/78452/eso-maintenance-eu-na-megaserver-4-15

Lenthas

Its really starting to *** me off, it's not a f2p game with the "european" as an "option", it's a god damn payed service and they need to start respecting their paying customers.

What is this *** of having the same team taking care of 2 mega servers? Get a godamn team for each and stop closing the servers during prime time for europe, its not even in the morning during week days its freaking in the afternoon when most get back from work and you shut down the service, I'm not paying to play when you allow me to, I'm sorry I sleep during the 12am-5am period and then work until 6 pm.

Get your god damn act together and stop doing this ***, making the game/service better is your OBLIGATION, don't act like its our privilege for having the game fixed, do your damn maintenance during dead times and give the guys doing it 1 day off next so they can sleep it off if you're so worried about your employees.