Writhing fortress broken?

kind_hero

dcrush wrote: »

Rishikesa108 wrote: »

I'm playing another game too, and there I always receive excellent compensation, very satisfying for all the players, who never complain (who knows why...) for every small or large bug that happens. Here on ESO I have never received anything at all, always just frustrations. I don't know why I still gravitate in this orbit honestly

That’s the thing. I can only speak for myself but, for me, the bugs themselves are less of an issue than the (lack of) urgency and (lack of) care they are treated with, as well as what’s (not) done to ease player grievances. If there was more compensation given for these major issues, I would be a lot more forgiving.

Mistakes can be made, ZOS has (mostly) humans working for them. It’s normal. But the lack of resolve, the very slow response even when users in-game, on the forum, on reddit are overwhelmingly negative about the event, drop rates, bugs… That is what the real issue is. And has been since I started playing this game more than five years ago. I won a giveaway for the content pass or I would not be playing it. I’m certainly not getting any new content they’re releasing next year, based on this year’s performance. And while I said I can only speak for myself, I have the impression that I’m not the only one who is thinking this.

I believe the issue is much more complex and thus is harder and time consuming to fix. Probably a bug which is difficult to replicate. Unfortunately the PTS wasn't able to test and find it. Maybe if people would be rewarded crates or seals, there would be more PC players testing in the future when stuff that requires many players has to be tested.
I really want to do this content, but I also have limited time to play which I don't want to see wasted again, like when phase 2 was 100% and we had to wait 24 more hours. I spent about 30 minutes in the bugged fortress. So, I'll wait for a fix.
More communication from the devs would be nice though.

DinoZavr

SeaGtGruff wrote: »

DinoZavr wrote: »

Today it was my first opportunity to do Fortress
Account 1 PC EU: went with Guildmates. instance was totally empty.
Account 2 PC NA: infernium centipede was stuck and the gates to Harvester Boss were closed indefinitely
Account 3: PC EU: was quite good from the start: did all fighting, shoot balistas, killed Bosses. the catch is the final room was a dead end,
so on ZERO of THREE accounts was i able to complete the dungeon.

decided not to frustrate further (i have more accounts).
Sorry, Zenimax, i have to say that: players buy extensions in a good hope they get a well working product.

Actually, the final room IS just a dead end, but you're supposed to run up to the wall at the dead end and destroy (interact with the prompt on) the core thingy, or something like that. You must run right up to the last wall to get the interaction prompt. Did you do that?

No, this is why i rant.
The objective was to destroy a "molten core" (saw that in videos on youtube), and there was no that molten core

Though, completing Fortress only grants Wallbreaker title, nothing more, so i surely can survive without a title.
My rant is mostly about the quality assurance, of the lack of it thereof.

Luvtantius_Micocia

ZOS_JessicaFolsom wrote: »

We have added a known issues summary for Phase 3 and/or post-Update 48 launch here.

Well that is great, thank you, but non of the workarounds (dropping the quests) work for me, instead I have no quests at all now. I guess that also counts as a "problem solved"?

DinoZavr

@SeaGtGruff
hello again. some clarification, if i may, as today i managed to complete the Fortress on another account
(i paly 4 accounts: so 4 on PC EU, and 4 theirs PC NA "mirrors", all have Content Pass access)
and made a finale screenshot:

THIS is how the instance should end, if not bugged

on other accounts i have got "deaf" wall in the last room - no core, nothing responded to mouse clicks
(there were advises on Reddit: to re-enter room, to die in water, etc etc - nothing of that hepled)
or just was unable to reach this location due to locked Harvester boss, so the gang could not kill it.
also Zenimax probably hotfixed server a little: obtaining Title line is now displayed on screen
and the new title (Wallbreaker) is marked with an exclamation mark when opening character sheet.

So 1:4. That said, i am not much happy with this humble success rate.

redlink1979

I've been tryiung to complete the WF on PS EU but the Infernium (the one that opens the gate for the boss on the left side) is bugged (it doesnt goes towards the gate despite the barrier being destroyed) making it impossible to complete. I've tried to enter different instances but it seems I'm always lead to the same bugged instance.
I've been trying since Friday.

Syldras

DinoZavr wrote: »

@SeaGtGruff
hello again. some clarification, if i may, as today i managed to complete the Fortress on another account
(i paly 4 accounts: so 4 on PC EU, and 4 theirs PC NA "mirrors", all have Content Pass access)
and made a finale screenshot:

THIS is how the instance should end, if not bugged
on other accounts i have got "deaf" wall in the last room - no core, nothing responded to mouse clicks
(there were advises on Reddit: to re-enter room, to die in water, etc etc - nothing of that hepled)
or just was unable to reach this location due to locked Harvester boss, so the gang could not kill it.
also Zenimax probably hotfixed server a little: obtaining Title line is now displayed on screen
and the new title (Wallbreaker) is marked with an exclamation mark when opening character sheet.
So 1:4. That said, i am not much happy with this humble success rate.

I had exactly the same bug on my first run (which was also the first run for PC EU in general). I suspect it had to do with me being grouped with a friend. Although that core displayed for none of us, so it wasn't a "one person already interacted with it, so it didn't spawn or disappeared for the other" situation... It must also have happened to other people, since I saw several running around in the last room searching something for a while.

Sol_1983

This whole event felt like a fever dream to me, as if I’d stepped into this ugly, boring, alternate version of ESO built on perpetual grinding, players competing against each other, and… a crown as the ultimate reward.

I remember when ESO was about questing, lore, exploring the world, and running fun group content. It really felt like an Elder Scrolls game, and I’m pretty sure that’s what drew a whole generation of players to ESO in the first place. But now it seems that ZOS (Microsoft) is killing that essence, turning it into something that will eventually kill the game.

If this is what ESO is going to look like moving forward, I won’t be buying any more content passes. Yikes.

SeaGtGruff

@DinoZavr, I haven't seen that issue with a "deaf" wall that couldn't be interacted with-- except on my two mains who were running through the Writhing Fortress a second time.

When it happened on PCEU, I assumed it must be an only-once-per-character action, like completing the quest in a delve or dungeon, or collecting a particular skyshard.

Then it happened on PCNA, which I took as a probable "confirmation" of my assumption.

To be clear, I was able to break the Soul Spire Core on my first successful run on each of those two characters.

Also, I wasn't grouped with anyone else while running through the Writhing Fortress, and did not even have a Companion or combat pet summoned to help with the fighting.

And even though I wasn't able to get the prompt to break the Soul Spire Core on my second runs, the other players who ran into the Monolith Room alongside me were evidently able to break the Soul Spire Core with no issues-- at least, it looked like their characters were reaching forward to break the Soul Spire Core, whereas my characters weren't able to do that.

Finally, I have not yet made a run-through of the Writhing Fortress on any of my alts, so I cannot confirm whether each of them would be able to break the Soul Spire Core once-and-only-once.

Ingenon

Sandmanninja wrote: »

SeaGtGruff wrote: »

Actually, the final room IS just a dead end, but you're supposed to run up to the wall at the dead end and destroy (interact with the prompt on) the core thingy, or something like that. You must run right up to the last wall to get the interaction prompt. Did you do that?

I, along with about a dozen or two of other players all ran up to that wall and NO ONE could interact with it. We did all of the work but did not have the option to do the final bit.

On PS/NA on one of my several successful Writhing Fortress runs (each on a different alt), I could not click on the core thingy in the final room. I used the portal to go back to the previous room. And saw a glowing chest that I also could not interact with. On PS I entered /reloadui, and then was able to click on the glowing chest (and loot it). And then I used the portal to go back into the final room, and now was able to click on the core thingy and destroy it.

Separately, on two different successful Writhing Fortress runs, I used portal in the final room to go back to Rampart Camp, talked with Skordo, and then was told to talk to Prince Azah. And no Prince Azah to be found at the quest marker. Both times I used the Rampart wayshrine to travel to Lilmoth, and then used Lilmoth wayshrine to travel back to Rampart Camp wayshrine. And magically Prince Azah was there, I got to interact with the Meridian Lens, and the Writhing Wall faded away. (/sarcasm about the magically).

Hope these details help someone else complete this buggy Writhing Fortress quest completely.

ZOS_JasonBarnes

Hey all,

In regards to the issue with handing in the current quest with Skordo, as we posted in this thread and others, if you currently have The Worm Turns in your quest log, dropping it should resolve the problem.

If you’ve already completed The Worm Turns, please hang onto your quest for now. We assembled a fix internally over the weekend, and we’re working to get it onto the live servers as soon as possible. Monday would be the earliest opportunity, but I don't want to promise exact dates until we sync up with our Live Ops team.

We know this has been frustrating, and we’re also addressing additional issues with the Wall itself such as the stuck NPCs and the boss fight not finishing. We’re doing everything we can to get things fixed, updated, and running smoothly again. Our apologies that this made it to live like this.

Thanks for your patience — we’ll share more updates as soon as we have them.

~Jason

code65536

@ZOS_JasonBarnes Thank you for the update. (Your post does not appear in the Dev Tracker, BTW)

Varana

ZOS_JasonBarnes wrote: »

Hey all,

In regards to the issue with handing in the current quest with Skordo, as we posted in this thread and others, if you currently have The Worm Turns in your quest log, dropping it should resolve the problem.

If you’ve already completed The Worm Turns, please hang onto your quest for now. We assembled a fix internally over the weekend, and we’re working to get it onto the live servers as soon as possible. Monday would be the earliest opportunity, but I don't want to promise exact dates until we sync up with our Live Ops team.

We know this has been frustrating, and we’re also addressing additional issues with the Wall itself such as the stuck NPCs and the boss fight not finishing. We’re doing everything we can to get things fixed, updated, and running smoothly again. Our apologies that this made it to live like this.

Thanks for your patience — we’ll share more updates as soon as we have them.

~Jason

Unfortunately, you have to hand the quest in to find out whether it's bugged...

My character who did the Solstice main quest could not talk to Skordo at all, after leaving the Fortress. Instead, she got the next stage of the main quest (talk to Darien in Sunport). No quest left in the quest log.

Two other characters completed the Fortress. One had started the earlier quests from Phase 1 or 2 but not finished it (had to find survivors in Grahtwood first, then it advanced to the "storm the Fortress" phase). The other had not done anything event-related before - I hadn't even logged into that character since the event started.
They did the Fortress and returned to the lens. They talked to Skordo, and the assembly of quest bigwigs is idling around, but that's it. No further quest in the log, no way to interact with anything, wall still up, for both of them.

I never got anything called "The Worm Turns", on any of the three characters. The "workaround" here was the first time I heard about it. And again, holding onto the quest is kinda hard if you have already turned it in to find out that it's bugged, on various stages.

aza_sel

did writhing fortress 3 times, first the lasr questmarker in the final room, destroy the soul something, wasnt available, 2nd. time got all, but skordo wasnt there at the camp, where he should have been, third time the same as 2nd time no skordo wherever i looked for him
i wait till tomorrow and then: thanks, bye

ellmarie

So. My WF quest still says destroy the soul tower, which I thought I did yesterday. I have the Wallbreaker title, but it doesn't seem like the public dungeon is complete. Am I missing a boss or something? Map shows I defeated Zysax.

Updated: Did all again just now. Still doesn't seem like it is completing. grrr

SnakeDodger

ZOS_JasonBarnes wrote: »

Hey all,

In regards to the issue with handing in the current quest with Skordo, as we posted in this thread and others, if you currently have The Worm Turns in your quest log, dropping it should resolve the problem.

If you’ve already completed The Worm Turns, please hang onto your quest for now. We assembled a fix internally over the weekend, and we’re working to get it onto the live servers as soon as possible. Monday would be the earliest opportunity, but I don't want to promise exact dates until we sync up with our Live Ops team.

We know this has been frustrating, and we’re also addressing additional issues with the Wall itself such as the stuck NPCs and the boss fight not finishing. We’re doing everything we can to get things fixed, updated, and running smoothly again. Our apologies that this made it to live like this.

Thanks for your patience — we’ll share more updates as soon as we have them.

~Jason

Hopefully the broken and bad animations are fixed too, including stances and combat, as well as other things related to the player character.
They were mentioned and warned ab many times during pts and it still made it to live too, just one issue on top of the other, but i think we can all guess the reason behind this mess.

I am beyond frustrated by these issues as things outside game breaking or progress halting bugs usually are fixed, while stuff like clunkiness or bad animations are left broken for as long as there are other pressing issues, but i also feel bad for the devs that this has to be said on a sunday, no doubt they are unfortunately overworked. Being transparent helps tremendously, though, i do hope you all realize that.

PoppaVape

My wife is not on the forum, @Amalafein. I have went through Writhing Fortress with her twice. 1st time there was no Soul Spire at the end. The 2nd time she completed but Skordo seems to have gone into hiding so she cannot turn in the quest.

PoppaVape

UPDATE: I looked in her journal and dropped The Worm Turns quest. Skordo appeared!!!

Jaylee

N/A

Orbital78

ZOS_JasonBarnes wrote: »

Hey all,

In regards to the issue with handing in the current quest with Skordo, as we posted in this thread and others, if you currently have The Worm Turns in your quest log, dropping it should resolve the problem.

If you’ve already completed The Worm Turns, please hang onto your quest for now. We assembled a fix internally over the weekend, and we’re working to get it onto the live servers as soon as possible. Monday would be the earliest opportunity, but I don't want to promise exact dates until we sync up with our Live Ops team.

We know this has been frustrating, and we’re also addressing additional issues with the Wall itself such as the stuck NPCs and the boss fight not finishing. We’re doing everything we can to get things fixed, updated, and running smoothly again. Our apologies that this made it to live like this.

Thanks for your patience — we’ll share more updates as soon as we have them.

~Jason

Good to hear a fix is ready to be updated, I have managed to do the quest on all of my characters but my main now.

Mathius_Mordred

We just went into the fortress as a group, there was nothing inside it, no enemies, just a few bewildered players.

lillybit

Varana wrote: »

ZOS_JasonBarnes wrote: »

Hey all,

In regards to the issue with handing in the current quest with Skordo, as we posted in this thread and others, if you currently have The Worm Turns in your quest log, dropping it should resolve the problem.

If you’ve already completed The Worm Turns, please hang onto your quest for now. We assembled a fix internally over the weekend, and we’re working to get it onto the live servers as soon as possible. Monday would be the earliest opportunity, but I don't want to promise exact dates until we sync up with our Live Ops team.

We know this has been frustrating, and we’re also addressing additional issues with the Wall itself such as the stuck NPCs and the boss fight not finishing. We’re doing everything we can to get things fixed, updated, and running smoothly again. Our apologies that this made it to live like this.

Thanks for your patience — we’ll share more updates as soon as we have them.

~Jason

Unfortunately, you have to hand the quest in to find out whether it's bugged...

My character who did the Solstice main quest could not talk to Skordo at all, after leaving the Fortress. Instead, she got the next stage of the main quest (talk to Darien in Sunport). No quest left in the quest log.

Two other characters completed the Fortress. One had started the earlier quests from Phase 1 or 2 but not finished it (had to find survivors in Grahtwood first, then it advanced to the "storm the Fortress" phase). The other had not done anything event-related before - I hadn't even logged into that character since the event started.
They did the Fortress and returned to the lens. They talked to Skordo, and the assembly of quest bigwigs is idling around, but that's it. No further quest in the log, no way to interact with anything, wall still up, for both of them.

I never got anything called "The Worm Turns", on any of the three characters. The "workaround" here was the first time I heard about it. And again, holding onto the quest is kinda hard if you have already turned it in to find out that it's bugged, on various stages.

I'm probably being thick (been a stressful month) but I don't inderstand. If you've turned the quest in it wasn't bugged? It means all the stages completed and you had Skordo to give it to.

The Worm Turns is a main quest that follows Crossing The Wall in the zone questline, both are completely independent of the event quest except they effect finishing it

minnowfaun

Tried three separate instances on PCEU Just about an hour ago. They're all stuck at the worm not moving.

Do we have to drop the support the fellowship quest?

Gingaroth

I tried the fortress 4 times on friday evening, on PC Europe, without succes. I got booted once, and bugged instances thrice.

I don't know if anything got fixed, or if it was just random luck, but just stubornly logging out and in over and over again worked for me in the end. I did not drop any quest or do anything else out of the ordinary.

Yesterday evening I finally got into a working version of the frortress, and just in time. The other players had already destroyed the bariers in both wings, and were bringing down the last boss. After running to catch up with them I managed to heal some people, repair some ballista's and take 1 or 2 shots myself before the final barrier broke. Apparently that was enough to earn the wallbreaker title and complete the quest. Had no trouble handing it in.

After that, I tried PC NA, and landed in a freshly started, working instance. I had a great time clearing the west wing with a bunch of others, and joining the east-group on the central path to finish the rest.

So at least my title is secured on both accounts, I hope I'll get a chance later this week to do the east wing too. If the fortress works properly, it actually is a lot of fun.

For people who find a working instance but are confused about what to do: Try if it helps if you turn on subtitles for NPC's. They are giving pretty clear tips/directions, but sometimes there voices are hard to pick up among the sounds of battle.
Turning nameplates (at least on 'targeted' npc's) on helped me too, like in identifying who the stormcallers were that I was supposed to destroy.

Good luck to anyone still trying to get in!

FatOldGamer

Huge build up for the event, and we get...this.

minnowfaun

PCEU just tried again using an alt that did no quests at all. Still stuck at the big bug not moving.

So depressing. Such a waste of time.

And Zos acts like they don't even give a ***.

NoSoup

DinoZavr wrote: »

@SeaGtGruff
hello again. some clarification, if i may, as today i managed to complete the Fortress on another account
(i paly 4 accounts: so 4 on PC EU, and 4 theirs PC NA "mirrors", all have Content Pass access)
and made a finale screenshot:

THIS is how the instance should end, if not bugged

on other accounts i have got "deaf" wall in the last room - no core, nothing responded to mouse clicks
(there were advises on Reddit: to re-enter room, to die in water, etc etc - nothing of that hepled)
or just was unable to reach this location due to locked Harvester boss, so the gang could not kill it.
also Zenimax probably hotfixed server a little: obtaining Title line is now displayed on screen
and the new title (Wallbreaker) is marked with an exclamation mark when opening character sheet.

So 1:4. That said, i am not much happy with this humble success rate.

100% Can confirm the wall is at times "dead" and not interactable. That is what happened on my first run, 4th run it was interactable and I was able to smash it.

SpaPooP

Well I screwed up and didn't read properly a couple runs back and abandoned the Wall instead of Worm Turns (already completed) so I just ran it again and going to just hold completion until ZOS hotfixes Skordo.

SeaGtGruff

SpaPooP wrote: »

Well I screwed up and didn't read properly a couple runs back and abandoned the Wall instead of Worm Turns (already completed) so I just ran it again and going to just hold completion until ZOS hotfixes Skordo.

I think the only thing you get from Skordo at the end is the crown, some gold, and of course the completion of the quest. So if you're anxious about getting the crown, you could run the Writhing Fortress on an alt who hasn't done The Worm Turns yet so that you can turn in the quest and get the crown added to your account collections.

Then if the issue gets fixed before the event ends, you can turn in the quest on any characters who have already completed The Worm Turns, just for the completion of the other quest.

Scaletho

No broken. It's just a MESS.

loosej

ZOS_JasonBarnes wrote: »

Our apologies that this made it to live like this.

Thank you for including this sentence in your post. It's a small thing, but I don't think I've ever seen the word "apologies" in green text here on the forums, and it goes a long way.