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Greenshade RollBack Issues for Everyone in the Zone Getting Worse.

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  • Hrazmadul
    Hrazmadul
    Soul Shriven
    Tried just now to log in to no avail.

    Ticket: 140404-047366
    Character: Lure
    Server: EU
    Options
  • grimmyITA
    grimmyITA
    ✭
    Same problem,logged out in greenshade and now can't log back in...other chars work just fine
    Server : EU
    Char : Karalis
    Hope it's fixed soon...
    Edited by grimmyITA on April 4, 2014 11:35PM
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  • saiboti
    saiboti
    Soul Shriven
    Server : EU
    Charachter : ameno
    Ticket : 140404-041113
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  • Nhs1982rwb17_ESO
    Nhs1982rwb17_ESO
    Soul Shriven
    Error: Unknown error has occurred
    Server: EU
    Character: FALKENZ
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  • Clakz
    Clakz
    ✭
    ZOS_JessicaFolsom wrote: »
    Update: We are working on a hotfix that we hope to roll out in the next hour or two. The hotfix would fix both the frequent crashes and rollbacks, and the stuck-in-limbo characters in Greenshade. We'll update this thread when the hotfix goes out.

    Hi Jessica, any news so far? It'd be appreciated ^^
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  • Shta
    Shta
    ✭
    Just saying, but as we cannot level other faction can and will reach 50 before us and more people will probably pvp in other faction before we will... Not saying we are already the faction with less people in.
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  • Ilyana
    Ilyana
    ✭
    On behalf of guildmates.
    Server: EU
    Characters: Kryptos, Wenzon, Jam Lamia

    Edited by Ilyana on April 4, 2014 11:50PM
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  • alexis79
    alexis79
    ✭
    loading screen and then crash with Unknown Error
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  • Jerek77
    Jerek77
    ✭
    is this just for greenshade as i was just rollbacked on NA in stormhaven area
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  • Bangstin
    Bangstin
    ✭✭✭
    Server EU

    Character : Boomstin
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  • Kalinblack
    Kalinblack
    ✭
    I had an update of the launcher, but I still have the "Unknown Error". i'll try again tomorroe. Have a good night and good work.
    Beware the Shadows
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  • louigallagherb16_ESO
    louigallagherb16_ESO
    ✭
    140404-048528
    Light/EU/Unknown error has occured
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  • Kosevab16_ESO
    Kosevab16_ESO
    ✭
    EU megaserver
    Char: cruellski
    Loc: Greenshade
    Unknown error
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  • Palle87
    Palle87
    Soul Shriven
    Server: EU
    Character : Ohlongjohnson
    Options
  • louigallagherb16_ESO
    louigallagherb16_ESO
    ✭
    140404-048527
    Dark/EU/Unknown error has occured
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  • xosvyx
    xosvyx
    ✭
    Question Reference # 140404-036976
    Character: Jakline
    Errors :
    For 5hours ago 332 character still in game, I couldnt connect for 5hours;
    20mins Ago untill now after i select my character i got kicked to the login screen with "unknown error". Still cant connect.
    Couldnt play at all today -.-
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  • scrappersapperb16_ESO
    scrappersapperb16_ESO
    ✭
    my char is frozen in the gate between greenshade and malabal tor
    cant play at all, not even /stuck or /reloadui works
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  • Atwa
    Atwa
    ✭✭
    same here, Unknow error.
    Guild Española "ESP Scrolls" /w Artema para unirte!
    www.espscrolls.es tu comunidad en Español.
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  • Sarahyuki
    Sarahyuki
    ✭✭
    Any information on that Hotfix?
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  • Bangstin
    Bangstin
    ✭✭✭
    Okies, my character finally got unstuck from between the zones. Don't know if you guys fixed it or was it just a random occurence but thought i'd update on it.

    Server:Eu
    Character:Boomstin
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  • Clakz
    Clakz
    ✭
    Hello all and Jessica,

    Would like to notify you that my character is able to log in again.

    Regards,

    Clakz
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  • Atwa
    Atwa
    ✭✭
    Me too, im in.
    Guild Española "ESP Scrolls" /w Artema para unirte!
    www.espscrolls.es tu comunidad en Español.
    Options
  • scrappersapperb16_ESO
    scrappersapperb16_ESO
    ✭
    yea Im back in action again, seems greenshade is up now, dunno if bugs are fixed tho
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  • Heimgaard
    Heimgaard
    Soul Shriven
    I was able to log into greenshade again a few moments ago.
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  • Peethaa
    Peethaa
    ✭
    My char is not working...
    EU megaserver
    Char: Zorica the Unseen
    Loc: Tbh, I have no clue. Was in a dungeon in Greenshade, and tried to tele Cyrodiil! Somewhere between those to places.
    Unknown error
    UPDATE:
    I am now able to log in!!
    Edited by Peethaa on April 5, 2014 12:33AM
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  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    We have found the root cause of the majority of the crashing issues (and related rollbacks) in Greenshade. As a result, we will be temporarily turning off the quest Handmade Guardian. After the hotfix goes live (which it has now), the NPC that gives out this quest will no longer be in Greenshade. If you are still on the quest Handmade Guardian, we ask that you please abandon it for now. Attempting to progress the Handmade Guardian quest may result in continued crashing in Greenshade.

    If you are still unable to log into a character that was in Greenshade before we pushed the hotfix live, please contact support. Be sure to specify that you have a character stuck in Greenshade and put your character name, UserID, and megaserver in the help request. If you have already contacted support and have posted your ticket number in this thread, we do have it, but we need you to update it (reply) with the above info and a note stating that the hotfix did not fix your character.

    Thank you.
    Edited by ZOS_JessicaFolsom on April 5, 2014 12:33AM
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
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    Staff Post
  • Mustad
    Mustad
    ✭
    I can log back in aswell. :)
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  • jdizzel97b16_ESO
    jdizzel97b16_ESO
    ✭
    Works huzza
    Edited by jdizzel97b16_ESO on April 5, 2014 12:40AM
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  • Kiwi
    Kiwi
    ✭✭✭✭
    seems to have worked
    Edited by Kiwi on April 5, 2014 12:52AM 
    A large yellow rectangle
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  • Ilyana
    Ilyana
    ✭
    What about the quest Retake the Pass? Will it be debugged too?
    Options
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