Greenshade RollBack Issues for Everyone in the Zone Getting Worse.

trond.dtb16_ESO

EU
Ilyena Moerelle
Unknown error

Chiikara

Error: Unknown error has occurred
Server: EU
Character: Morwen Undomiel
Ticketnumber: 140404-041861

Lionizer

ZOS_JessicaFolsom wrote: »

Thanks for your patience and persistence, everyone. One more thing: For those of you now getting the "Unknown Error" message, could you please reply with your megaserver and the name of the character that is stuck in Greenshade?

EU Megaserver
Lionizer

thenshi13b16_ESO

EU
Ankario
Greenshade

Branko

EU server Unknown error
Character: Rengar the Pridehunter
Zone: Greenshade

Saracyn

Lionizer wrote: »

Saracyn, it IS gamebreaking when we are unable to log in to the game. Also, getting rolled back 15 minutes of your game for every 30 minutes you play - while maybe not "gamebreaking", is certainly discouraging enough that most people would just stop playing.

I agreed it was inconvenient; I mainly wanted to poke that guy in the ribs for accentuating his frustration.

ESO is a business and we generate the money for them to keep operating as a business and earn profit, therefore, they aren't just sitting around with their thumbs up you-know-where saying, "Haha this will REALLY *** them off".

I know how annoying it is to be kicking butt in a game and having already progressed so far, hitting a brick-wall like that is a huge demoralization, but please give them a chance to fix this issue. They are aware of it and instead repeating the ol' "I'VE BEEN GREENSHADED DERP ERGH EH" *passes out from physical activity caused by rage*, try and send them clues as in:

Where you were in Greenshade when the crash happened?
If any, what skills were you using at the time of the crash?
If any, what pats or followers did you have out at the time of the crash?
If any, which NPC were you communicating with when this happened?
Does it ever happen at a certain point, when you have that "omg its gonna crash" feeling?

If you want things to be fixed quicker, try helping them with simple information.

Love you all though, fo reel doe.

CurlyWurly808

'Unknown Error' message.
EU Server
Char: Syelnia Shadethorne
Ticket # 140404-043772

Even though I logged-out in Greenshade after completing 'The Witch of Silatar', my character's last recognised location was in the Silatar instance in GS.


--- FIXED HERE- Can access my character again! Cheers guys!

saiboti

EU
ameno
Greenshade
pleas*

ZOS_JessicaFolsom

Update: We are working on a hotfix that we hope to roll out in the next hour or two. The hotfix would fix both the frequent crashes and rollbacks, and the stuck-in-limbo characters in Greenshade. We'll update this thread when the hotfix goes out.

thenshi13b16_ESO

EU
Higueron
Greenshade

Note: "Its the character of a friend that can't login at the forum"

Jazz_Vdmb16_ESO

ZOS_JessicaFolsom wrote: »

Thanks for your patience and persistence, everyone. One more thing: For those of you now getting the "Unknown Error" message, could you please reply with your megaserver and the name of the character that is stuck in Greenshade?

Megaserver: EU
Character: Ogmünd
Location: Pradin
Unknown error.

Naftal

ZOS_JessicaFolsom wrote: »

Update: We are working on a hotfix that we hope to roll out in the next hour or two. The hotfix would fix both the frequent crashes and rollbacks, and the stuck-in-limbo characters in Greenshade. We'll update this thread when the hotfix goes out.

Thanks a lot for reply and ETA. Cya in a couple of hours.

tommy.stanleyb16_ESO

Rincewind

EU Server

Unknown error

RNG

ZOS_JessicaFolsom wrote: »

Update: We are working on a hotfix that we hope to roll out in the next hour or two. The hotfix would fix both the frequent crashes and rollbacks, and the stuck-in-limbo characters in Greenshade. We'll update this thread when the hotfix goes out.

thanks for the update on fix ETA

craanza

answers?

Rudemus

Megaserver: EU
Character: Rudemus
Unknown error.

Rowan_patersonb16_ESO

Megaserver: EU
Character: Kazaril
Unknown error.

Gexy

ZOS_JessicaFolsom wrote: »

Update: We are working on a hotfix that we hope to roll out in the next hour or two. The hotfix would fix both the frequent crashes and rollbacks, and the stuck-in-limbo characters in Greenshade. We'll update this thread when the hotfix goes out.

maybe if you fix also guardian quest would be great

Cosmiq

ZOS_JessicaFolsom wrote: »

Update: We are working on a hotfix that we hope to roll out in the next hour or two. The hotfix would fix both the frequent crashes and rollbacks, and the stuck-in-limbo characters in Greenshade. We'll update this thread when the hotfix goes out.

THANK THE LORD ALMIGHTY JESSICA!

paolo.meraldib16_ESO

Still out of the game for 4 hours of my play time. Can't you just, please, move my char from Greenshade to a safe area ?
Char name: Merak EU Megaserver

Valentine

ZOS_JessicaFolsom wrote: »

Update: We are working on a hotfix that we hope to roll out in the next hour or two. The hotfix would fix both the frequent crashes and rollbacks, and the stuck-in-limbo characters in Greenshade. We'll update this thread when the hotfix goes out.

Nice!

Thanks for keeping up

JAJ

Character name: Fisk
Megaserver: EU
Unknown Error
Able to play other characters not in Greenshade

Brasseurfb16_ESO

paolo.meraldib16_ESO wrote: »

Still out of the game for 4 hours of my play time. Can't you just, please, move my char from Greenshade to a safe area ?
Char name: Merak EU Megaserver

I know you want to progress your main character, but you could always make a reroll in a other faction while they work on the hotfix.

EidolonOfRage

Had the same problem in Greenshade. It didn't really matter what quests you were on, as long as you were in Greenshade you got rolled back every once in a while.
Relogging or entering greenshade from another zone (like when doing the mages guild quest) serves as a sort of save point to avoid being rolled back to far.

HOWEVER, now I can't even log into my character in Greenshade anymore! Other characters work fine, but the character in Greenshade gets stuck on "Requesting character load..."!
This needs to be fixed asap...

Sarakash

Ticket: #140404-044392

Character name: Navièlle
Megaserver: EU
Unknown Error

Zarcinin

i hope this gets fixed soon i cant even progress anymore i either get rolled back or it puts me back into my char login screen

S1rKu1L

Any word on that Hot Fix?

fallxbackxdown32b14_ESO

S1rKu1L wrote: »

Any word on that Hot Fix?

You mean that one they said would be in about 1 - 2 hours no more then 20 mins ago?

ValarDohaeris

Error: Unknown error has occurred
Server: EU
Character: Valar Dohaeris
Ticketnumber: 140404-045321

RNG

S1rKu1L wrote: »

Any word on that Hot Fix?

Update: We are working on a hotfix that we hope to roll out in the next hour or two. The hotfix would fix both the frequent crashes and rollbacks, and the stuck-in-limbo characters in Greenshade. We'll update this thread when the hotfix goes out.

(roll out in the next hour or two)