Maintenance for the week of November 4:
• [COMPLETE] ESO Store and Account System for maintenance – November 6, 9:00AM EST (14:00 UTC) - 6:00PM EST (23:00 UTC)

I needed 2 More Confetti for Mount and Maintenance is stripping me of that!

ElderSmitter
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This makes no sense I needed 3 more tickets and 1 more Jubilee Gold Box to get the Confetti Horse and NOW Maintenance affecting us who did not get locked out? Am I missing something here on why they added a day to Jubilee only to strip it away? Isn't 6am EST Reset? or is it 5 am? I am on EST time.
  • joe_schmo
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    This 10 year anniversary is just full of surprises! *throws confetti*
  • ElderSmitter
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    Did they extend Jubilee? or did we literally just get raked over Coals. I spent my tickets so I could get the Confetti ending tomorrow with my Jubilee box plus buying 1. Needed 2 more.
  • DenverRalphy
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    The event ended yesterday the 23rd at 10am EDT. Even if it was extended by a day, then with the extension it would have ended today at 10am EDT. Tomorrow's maintenance doesn't overlap.
  • Cruxanero
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    The event ended yesterday the 23rd at 10am EDT. Even if it was extended by a day, then with the extension it would have ended today at 10am EDT. Tomorrow's maintenance doesn't overlap.

    It was extended by 2 days for PC servers.
    Or rather, now it was extended by 2 days for PC EU and by 1 day for PC NA...
    Edited by Cruxanero on April 24, 2024 9:54PM
  • code65536
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    The event ended yesterday the 23rd at 10am EDT. Even if it was extended by a day, then with the extension it would have ended today at 10am EDT. Tomorrow's maintenance doesn't overlap.

    It did on console. It was extended on PC to compensate for the emergency downtime that covered all of NA prime time last Monday.

    And now that extension is essentially being pared back by this maintenance.
    Nightfighters ― PC/NA and PC/EU

    Dungeons and Trials:
    Personal best scores:
    Dungeon trifectas:
    Media: YouTubeTwitch
  • Araneae6537
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    Jubilee was extended on PC NA from the original end time two more days, so that we had all of yesterday and today.

    From past experience, maintenance around the end of an event is not uncommon even without a massive problem as occurred with the PTS, so I would advise against counting on tickets from the few (four?) hours between reset and 10 AM ET.
  • jcaceresw
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    I planned my tickets to get my mount with tomorrow confetti. Now I am forced to buy crowns at full price to get just 3 tickets for the last confetti I need.
  • Elvenheart
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    jcaceresw wrote: »
    I planned my tickets to get my mount with tomorrow confetti. Now I am forced to buy crowns at full price to get just 3 tickets for the last confetti I need.

    ZOS thanks you for your support.
  • onyxorb
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    Events usually end at 10AM on the 'end date', so it was extended to April 25th, 10AM.
    They also tend to do Maintenance on the last day of an event, so I never take the end date at face value.

    Technically , if you get in just after midnight or 1am, or whatever the reset time is nowadays, you can still get those tickets, as long as it's before the 6AM eastern maintenance starts.

  • ElderSmitter
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    The event ended yesterday the 23rd at 10am EDT. Even if it was extended by a day, then with the extension it would have ended today at 10am EDT. Tomorrow's maintenance doesn't overlap.

    What are you talking about. The event was extended to end tomorrow at 9:59 am PER ZOS!

    That is what i planned my tickets around or i would have bought more sooner.

    https://help.elderscrollsonline.com/#en/answer/45905

    czrjhln6wd5i.jpg
  • code65536
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    onyxorb wrote: »
    you can still get those tickets, as long as it's before the 6AM eastern maintenance starts.

    The event day rolls over at 0600 EDT. Maintenance is at 0600 EDT.
    Nightfighters ― PC/NA and PC/EU

    Dungeons and Trials:
    Personal best scores:
    Dungeon trifectas:
    Media: YouTubeTwitch
  • Araneae6537
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    onyxorb wrote: »
    Events usually end at 10AM on the 'end date', so it was extended to April 25th, 10AM.
    They also tend to do Maintenance on the last day of an event, so I never take the end date at face value.

    Technically , if you get in just after midnight or 1am, or whatever the reset time is nowadays, you can still get those tickets, as long as it's before the 6AM eastern maintenance starts.

    Unfortunately, that’s not possible since moved the reset time a while ago. I used to do that too for the last tickets. Now it’s like just four hours or something that are often eclipsed by maintenance. ZOS should really schedule the events to end at reset now to avoid this confusion. :/

    Edit: Put much more succinctly:
    code65536 wrote: »
    onyxorb wrote: »
    you can still get those tickets, as long as it's before the 6AM eastern maintenance starts.

    The event day rolls over at 0600 EDT. Maintenance is at 0600 EDT.
    Edited by Araneae6537 on April 24, 2024 10:05PM
  • Grec1a
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    If you stand next to the Impressario and eat your cake at exactly 6 am EDT, you should be able to buy the last confetti pack before you're kicked out. Not sure I'll risk it though, maybe I'll just buy the extra tickets from the Crown Store...

    ETA: it seems you can get the tickets, but not spend them :(

    ETA2: I managed to get my tickets and golden box before I was kicked out, so I could've gotten the horse if I hadn't bought the last confetti pack with crowns :( Oh well, I can recoup my loss by not renewing ESO+ next month :p
    Edited by Grec1a on April 25, 2024 10:03AM
    It's a tradition, or an old charter, or something...
  • onyxorb
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    code65536 wrote: »
    onyxorb wrote: »
    you can still get those tickets, as long as it's before the 6AM eastern maintenance starts.

    The event day rolls over at 0600 EDT. Maintenance is at 0600 EDT.

    I stand very much corrected.

    You know.... nah.... I can't fix this. :#
  • onyxorb
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    Grec1a wrote: »
    If you stand next to the Impressario and eat your cake at exactly 6 am EDT, you should be able to buy the last confetti pack before you're kicked out. Not sure I'll risk it though, maybe I'll just buy the extra tickets from the Crown Store...

    I remember I was on right as an event swapped over once and the event personally literally faded away as I was running to them. Possibly one of the worse feelings ever.

    So unfortunately , it seems today really is the last day, sigh.
  • jcaceresw
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    Grec1a wrote: »
    If you stand next to the Impressario and eat your cake at exactly 6 am EDT, you should be able to buy the last confetti pack before you're kicked out. Not sure I'll risk it though, maybe I'll just buy the extra tickets from the Crown Store...

    It probably could be worth a try. I remember being kicked after some minutes since a maintenance started when I were clearing a dungeon for a lead.
  • Grec1a
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    jcaceresw wrote: »
    I planned my tickets to get my mount with tomorrow confetti. Now I am forced to buy crowns at full price to get just 3 tickets for the last confetti I need.

    Is it being cynical to think this was their plan all along...?
    It's a tradition, or an old charter, or something...
  • ElderSmitter
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    Just an Update A Guild Member Gifted me the Event Tickets for free and wanted nothing in return. I Just wanted to thank them. Not posting their name just in case it is against TOS. I purchased my last 2 confetti. Not happy about it but also would have been really annoyed with 23 out of 25! Thank You to all the Good Folk out there!
  • virtus753
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    Grec1a wrote: »
    jcaceresw wrote: »
    I planned my tickets to get my mount with tomorrow confetti. Now I am forced to buy crowns at full price to get just 3 tickets for the last confetti I need.

    Is it being cynical to think this was their plan all along...?

    I mean, their plan from the beginning was to make people buy 5 packs from the Impresario if they wanted the mount this year.

    They literally said so in the announcement.

    Extending the event by 2 days on PC would have meant 2 extra packs and 2 extra sets of tickets, so we would have needed far fewer tickets to get the last pack. Now that it’s effectively only one extra day, that’s still better than ZOS originally planned but not as good as they implied with the extension before they scheduled maintenance to erase the last reset.
  • wolfie1.0.
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    quite honestly, i will just be glad to put the whole drama behind us.



  • Grec1a
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    virtus753 wrote: »
    Grec1a wrote: »
    jcaceresw wrote: »
    I planned my tickets to get my mount with tomorrow confetti. Now I am forced to buy crowns at full price to get just 3 tickets for the last confetti I need.

    Is it being cynical to think this was their plan all along...?

    I mean, their plan from the beginning was to make people buy 5 packs from the Impresario if they wanted the mount this year.

    They literally said so in the announcement.

    Extending the event by 2 days on PC would have meant 2 extra packs and 2 extra sets of tickets, so we would have needed far fewer tickets to get the last pack. Now that it’s effectively only one extra day, that’s still better than ZOS originally planned but not as good as they implied with the extension before they scheduled maintenance to erase the last reset.

    No, to get players who were relying on the last day's confetti pack/three tickets to buy the tickets from the Crown Store if they wanted the horse.
    It's a tradition, or an old charter, or something...
  • Grizzbeorn
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    Grec1a wrote: »
    If you stand next to the Impressario and eat your cake at exactly 6 am EDT, you should be able to buy the last confetti pack before you're kicked out. Not sure I'll risk it though, maybe I'll just buy the extra tickets from the Crown Store...

    Nope. Even if the server hasn't been taken down yet (sometimes there's a small delay), she'll fade away right at 6am.
    You won't be able to interact.


    I got the times confused. I am not a smart man, Jenny.

    Edited by Grizzbeorn on April 25, 2024 7:35AM
      PC/NA Warden Main
    • Elvenheart
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      wolfie1.0. wrote: »
      quite honestly, i will just be glad to put the whole drama behind us.



      So true. In a few days, the forums won’t be nearly as interesting as they have been the last couple of weeks. “The Theater of the Living” I always call them. 😂

      Edited to add: As Uncle Sheo puts it in The Folly of Isolation, it's a tragic comedy, a 'tromedy'.
      Edited by Elvenheart on April 24, 2024 10:47PM
    • virtus753
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      Grec1a wrote: »
      virtus753 wrote: »
      Grec1a wrote: »
      jcaceresw wrote: »
      I planned my tickets to get my mount with tomorrow confetti. Now I am forced to buy crowns at full price to get just 3 tickets for the last confetti I need.

      Is it being cynical to think this was their plan all along...?

      I mean, their plan from the beginning was to make people buy 5 packs from the Impresario if they wanted the mount this year.

      They literally said so in the announcement.

      Extending the event by 2 days on PC would have meant 2 extra packs and 2 extra sets of tickets, so we would have needed far fewer tickets to get the last pack. Now that it’s effectively only one extra day, that’s still better than ZOS originally planned but not as good as they implied with the extension before they scheduled maintenance to erase the last reset.

      No, to get players who were relying on the last day's confetti pack/three tickets to buy the tickets from the Crown Store if they wanted the horse.

      I'm not sure ZOS knew that far ahead when they promised 2 extra days to PC that they'd be cutting out one reset for NA. From what I've heard from Stream Team members and seen in game and in official communications, schedules feel like a constantly moving target. We knew they'd have to do maintenance on NA to get these accounts back; we were just waiting to hear when.

      There have also been enough times that events, trader bids, and other pre-scheduled things have been interrupted by maintenance or other downtime in the past that I don't think it's the wisest idea to rely on the last few hours of an event, bid week, etc., being accessible. You never know what's going to happen, intended or otherwise.
    • Grec1a
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      virtus753 wrote: »

      I'm not sure ZOS knew that far ahead when they promised 2 extra days to PC that they'd be cutting out one reset for NA. From what I've heard from Stream Team members and seen in game and in official communications, schedules feel like a constantly moving target. We knew they'd have to do maintenance on NA to get these accounts back; we were just waiting to hear when.

      There have also been enough times that events, trader bids, and other pre-scheduled things have been interrupted by maintenance or other downtime in the past that I don't think it's the wisest idea to rely on the last few hours of an event, bid week, etc., being accessible. You never know what's going to happen, intended or otherwise.

      I've only been playing for 14 months, but the only time I remember an event being cut short due to maintenance was 'Gate of Oblivion', which was subsequently extended after player complaints.
      It's a tradition, or an old charter, or something...
    • MidniteOwl1913
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      jcaceresw wrote: »
      I planned my tickets to get my mount with tomorrow confetti. Now I am forced to buy crowns at full price to get just 3 tickets for the last confetti I need.

      People on the console only got 20 confetti without having to use tickets. Just remember that.

      PS5/NA
    • Elvenheart
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      virtus753 wrote: »
      Grec1a wrote: »
      virtus753 wrote: »
      Grec1a wrote: »
      jcaceresw wrote: »
      I planned my tickets to get my mount with tomorrow confetti. Now I am forced to buy crowns at full price to get just 3 tickets for the last confetti I need.

      Is it being cynical to think this was their plan all along...?

      I mean, their plan from the beginning was to make people buy 5 packs from the Impresario if they wanted the mount this year.

      They literally said so in the announcement.

      Extending the event by 2 days on PC would have meant 2 extra packs and 2 extra sets of tickets, so we would have needed far fewer tickets to get the last pack. Now that it’s effectively only one extra day, that’s still better than ZOS originally planned but not as good as they implied with the extension before they scheduled maintenance to erase the last reset.

      No, to get players who were relying on the last day's confetti pack/three tickets to buy the tickets from the Crown Store if they wanted the horse.

      I'm not sure ZOS knew that far ahead when they promised 2 extra days to PC that they'd be cutting out one reset for NA. From what I've heard from Stream Team members and seen in game and in official communications, schedules feel like a constantly moving target. We knew they'd have to do maintenance on NA to get these accounts back; we were just waiting to hear when.

      There have also been enough times that events, trader bids, and other pre-scheduled things have been interrupted by maintenance or other downtime in the past that I don't think it's the wisest idea to rely on the last few hours of an event, bid week, etc., being accessible. You never know what's going to happen, intended or otherwise.

      I agree that they probably did not know they were going to do this until today, but in the same announcement, they should have said “…so we are extending the anniversary event one day (or a week would be better) to offset our need for this maintenance.”
    • virtus753
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      Grec1a wrote: »
      virtus753 wrote: »

      I'm not sure ZOS knew that far ahead when they promised 2 extra days to PC that they'd be cutting out one reset for NA. From what I've heard from Stream Team members and seen in game and in official communications, schedules feel like a constantly moving target. We knew they'd have to do maintenance on NA to get these accounts back; we were just waiting to hear when.

      There have also been enough times that events, trader bids, and other pre-scheduled things have been interrupted by maintenance or other downtime in the past that I don't think it's the wisest idea to rely on the last few hours of an event, bid week, etc., being accessible. You never know what's going to happen, intended or otherwise.

      I've only been playing for 14 months, but the only time I remember an event being cut short due to maintenance was 'Gate of Oblivion', which was subsequently extended after player complaints.

      Here's a small selection of issues with maintenance ending events early or severely cutting into the last "day" (which is a worse problem since reset times changed). Several of these threads also mention that this is not as rare a thing as one might hope.

      2018: https://forums.elderscrollsonline.com/en/discussion/408770/why-is-there-maintenance-in-an-hour

      2019: https://forums.elderscrollsonline.com/en/discussion/506409/why-do-you-insist-on-maintenance-on-the-last-day-of-an-event/p1

      July 2021: https://forums.elderscrollsonline.com/en/discussion/580162/maintenance-on-the-last-day-of-an-event/p1

      September 2021 (this would have cut off the event completely, had it been on the new reset instead of the old one): https://forums.elderscrollsonline.com/en/discussion/585797/we-lost-6-hours-from-the-event-it-will-be-compensation-for-this-or-event-extending/p1

      February 2023: https://forums.elderscrollsonline.com/en/discussion/627042/maintenance-for-eu-on-last-day-of-the-event

      And that's not getting into events where there have been substantial maintenance sessions done other than the last day. In a handful of cases, but certainly far from all, that has resulted in a small extension of the event.

      Maintenance during trader swap is also something of a time-honored tradition, although nowadays we get a whole week to place 10 bids and ZOS specifically targeted a time for swap when many players would not be online anyhow:

      https://forums.elderscrollsonline.com/en/discussion/273416/can-we-please-have-maintenance-and-guild-trader-switchover-times-so-that-they-dont-overlap

      https://forums.elderscrollsonline.com/en/discussion/559107/either-change-guild-trader-bid-days-or-maintenance-days-to-be-somethingelse-than-tuesdays

      https://forums.elderscrollsonline.com/en/discussion/645011/maintenance-on-trader-flip-day

      And it's worth mentioning that ZOS did say they'd look at not having maintenance on the last day of an event or on trader flip days, but clearly that hasn't always worked out.
    • virtus753
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      Elvenheart wrote: »
      virtus753 wrote: »
      Grec1a wrote: »
      virtus753 wrote: »
      Grec1a wrote: »
      jcaceresw wrote: »
      I planned my tickets to get my mount with tomorrow confetti. Now I am forced to buy crowns at full price to get just 3 tickets for the last confetti I need.

      Is it being cynical to think this was their plan all along...?

      I mean, their plan from the beginning was to make people buy 5 packs from the Impresario if they wanted the mount this year.

      They literally said so in the announcement.

      Extending the event by 2 days on PC would have meant 2 extra packs and 2 extra sets of tickets, so we would have needed far fewer tickets to get the last pack. Now that it’s effectively only one extra day, that’s still better than ZOS originally planned but not as good as they implied with the extension before they scheduled maintenance to erase the last reset.

      No, to get players who were relying on the last day's confetti pack/three tickets to buy the tickets from the Crown Store if they wanted the horse.

      I'm not sure ZOS knew that far ahead when they promised 2 extra days to PC that they'd be cutting out one reset for NA. From what I've heard from Stream Team members and seen in game and in official communications, schedules feel like a constantly moving target. We knew they'd have to do maintenance on NA to get these accounts back; we were just waiting to hear when.

      There have also been enough times that events, trader bids, and other pre-scheduled things have been interrupted by maintenance or other downtime in the past that I don't think it's the wisest idea to rely on the last few hours of an event, bid week, etc., being accessible. You never know what's going to happen, intended or otherwise.

      I agree that they probably did not know they were going to do this until today, but in the same announcement, they should have said “…so we are extending the anniversary event one day (or a week would be better) to offset our need for this maintenance.”

      I would certainly agree with that!
    • MidniteOwl1913
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      onyxorb wrote: »
      Events usually end at 10AM on the 'end date', so it was extended to April 25th, 10AM.
      They also tend to do Maintenance on the last day of an event, so I never take the end date at face value.

      Technically , if you get in just after midnight or 1am, or whatever the reset time is nowadays, you can still get those tickets, as long as it's before the 6AM eastern maintenance starts.

      The clock rolls over at 6:00 a.m. EDT just as the maintenance starts.

      I will point out that this extension was because of a 9 hour downtime for PCNA and those people are getting 44 extra hours of event as a result. It's not 48 but it's really close.

      PS5/NA
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