Really? No one has mentioned the hamsters?
Feed them!
JoeCapricorn wrote: »The entire Elder Scrolls series is a fever dream of a Soulshriven living in the post Planemeld world.
kyle.wilson wrote: »ragnarok6644b14_ESO wrote: »ragnarok6644b14_ESO wrote: »ragnarok6644b14_ESO wrote: »Rollbacks in Cyrodiil and players losing items - 2 business days to shut down the servers
Players gaining things because of a server error - panic button
Typical.
I exclusively PvP and this is a **MUCH** bigger issue than the rollback bug. In this case servers needed to be taken down ASAP to avoid further exploit.
The real question is:
WHERE IS ZOS' QUALITY AND ASSURANCE
This is becoming downright embarrassing on their end.
Right here, fixing the problem less than an hour after it was detected?
What, do you want them to minority-report fix things before they happen?
How exactly would you catch this error in advance, considering the error was caused by doing the thing that permits testing for issues in advance in the first place?
I would like the testing to remain on the testing server. I don't pay a monthly subscription to test their mistakes on a stable release
Seriously though, this isn't a bug in code that slipped into a stable release. This was catastrophic databasing error. Its unacceptable. How can I trust them with my private information if this is how they handle their databases?
Presumably the people that make the PTS go and the people handling your private information have different standards for productivity and safety; I doubt they are trying to move and shake your private information as much as they are the character databases for the server.
I will say, though, that if you believe no one has ever made a similar database error in some other database this very week, boy have I got a deal on a bridge in Brooklyn for you.
Hopelessly fragging your database at some point is like a coming-of-age moment for every database manager.
Databases get ***. Making them interact *** them even more. Its in their nature. But this is why you test something before pushing it out. Its clear they did not.
That speaks to bad structural design in how they do their work, something that is only made more obvious by the nearly constant slew of gameplay altering bugs. They have no Q&A it seems.
Dating to last monday, we've had to cancel 3 of our last 4 raids because the game simply wasn't playable. Thats not considering the week before where PvP was broken with tarnished nightmare inheriting other skills modifiers (like proxy). That was unfortunate..but acceptable. It happens. But what happened today should not.
How do you test if a live server is attached to the wrong database before attaching it to the wrong database?
It's like asking to test if a screw is screwed in tightly before you screw it in...
And that's interesting, my groups have been doing their scheduled raids just fine; the only cancellations in the last month or so has been because folks were unavailable.
by ensuring that none of the test servers have any connection to the live servers. The PTS servers should be 100% segregated from the other servers.
ZOS_GinaBruno wrote: »Everyone, just popping in to let you know we are working on things and will update as soon as we can.
kyle.wilson wrote: »ragnarok6644b14_ESO wrote: »ragnarok6644b14_ESO wrote: »ragnarok6644b14_ESO wrote: »Rollbacks in Cyrodiil and players losing items - 2 business days to shut down the servers
Players gaining things because of a server error - panic button
Typical.
I exclusively PvP and this is a **MUCH** bigger issue than the rollback bug. In this case servers needed to be taken down ASAP to avoid further exploit.
The real question is:
WHERE IS ZOS' QUALITY AND ASSURANCE
This is becoming downright embarrassing on their end.
Right here, fixing the problem less than an hour after it was detected?
What, do you want them to minority-report fix things before they happen?
How exactly would you catch this error in advance, considering the error was caused by doing the thing that permits testing for issues in advance in the first place?
I would like the testing to remain on the testing server. I don't pay a monthly subscription to test their mistakes on a stable release
Seriously though, this isn't a bug in code that slipped into a stable release. This was catastrophic databasing error. Its unacceptable. How can I trust them with my private information if this is how they handle their databases?
Presumably the people that make the PTS go and the people handling your private information have different standards for productivity and safety; I doubt they are trying to move and shake your private information as much as they are the character databases for the server.
I will say, though, that if you believe no one has ever made a similar database error in some other database this very week, boy have I got a deal on a bridge in Brooklyn for you.
Hopelessly fragging your database at some point is like a coming-of-age moment for every database manager.
Databases get ***. Making them interact *** them even more. Its in their nature. But this is why you test something before pushing it out. Its clear they did not.
That speaks to bad structural design in how they do their work, something that is only made more obvious by the nearly constant slew of gameplay altering bugs. They have no Q&A it seems.
Dating to last monday, we've had to cancel 3 of our last 4 raids because the game simply wasn't playable. Thats not considering the week before where PvP was broken with tarnished nightmare inheriting other skills modifiers (like proxy). That was unfortunate..but acceptable. It happens. But what happened today should not.
How do you test if a live server is attached to the wrong database before attaching it to the wrong database?
It's like asking to test if a screw is screwed in tightly before you screw it in...
And that's interesting, my groups have been doing their scheduled raids just fine; the only cancellations in the last month or so has been because folks were unavailable.
by ensuring that none of the test servers have any connection to the live servers. The PTS servers should be 100% segregated from the other servers.
ZOS_GinaBruno wrote: »Everyone, just popping in to let you know we are working on things and will update as soon as we can.
Its been 2 hours...ANY update?
ZOS_GinaBruno wrote: »Hi all, no update as of yet. We'll continue to check back in periodically.
furiouslog wrote: »I completely reorganized my inventory today, did about 200 master writs, spent gold, spent vouchers, attuned crafting stations and added them to newly purchased grandmaster stations. I was all set up, clean inventory, furniture placed, etc etc. It's all gonna get rolled back. This is a super bummer. Having to go do it all over again is going to make me angry, sad, and frustrated. If only we could roll back our lives like they roll back the server.
On the other hand, it's an exciting time to be in ESO, so there's that.
ZOS_GinaBruno wrote: »Hi all, no update as of yet. We'll continue to check back in periodically.
HeavyMetalHippie420 wrote: »ZOS_GinaBruno wrote: »Everyone, just popping in to let you know we are working on things and will update as soon as we can.
Nevermind
I'm trying to figure this one out. I'm a retired programmer, with over 20 years in the field. What I am struggling to understand is how a change made to the TEST environment impacted production. It seems to go against the reason for having a separate test system in the first place.
That said, I'm not going to sit here and bash this. But I am curious how a change to the PTS -- a test server -- caused problems in production.
I'm trying to figure this one out. I'm a retired programmer, with over 20 years in the field. What I am struggling to understand is how a change made to the TEST environment impacted production. It seems to go against the reason for having a separate test system in the first place.
That said, I'm not going to sit here and bash this. But I am curious how a change to the PTS -- a test server -- caused problems in production.
I'm trying to figure this one out. I'm a retired programmer, with over 20 years in the field. What I am struggling to understand is how a change made to the TEST environment impacted production. It seems to go against the reason for having a separate test system in the first place.
That said, I'm not going to sit here and bash this. But I am curious how a change to the PTS -- a test server -- caused problems in production.
kyle.wilson wrote: »ZOS_GinaBruno wrote: »Hi all, no update as of yet. We'll continue to check back in periodically.
Can the mods keep the dev thread about the server being brought down updated for status, and not just dev comments buried inside other threads.
@ZOS_Kevin
I'm trying to figure this one out. I'm a retired programmer, with over 20 years in the field. What I am struggling to understand is how a change made to the TEST environment impacted production. It seems to go against the reason for having a separate test system in the first place.
That said, I'm not going to sit here and bash this. But I am curious how a change to the PTS -- a test server -- caused problems in production. That *totally* defeats the purpose of having a separate test environment before rolling out changes to production.
Someone wrote on another thread (now closed):
This may be a mess-up of potentially massive proportions, but whatever you do, I beg you, do not take disciplinary action against the employee(s) responsible for the mistake.
What if the screw up were the complete deletion of the whole PC/NA database and the last backup (if any) dated from a year ago (over exaggerating but it can happen)?
I wonder, what the affected player base can do if such screw up were to happen. Will the affected players be able to file a lawsuit or current terms and conditions protect the company of any liability?
Not intending to speak ill against the company but something like that even happen on small busineses.
Glorious_Platypus wrote: »Yo this is taking a pretty long time, [snip]
ZOS_GinaBruno wrote: »kyle.wilson wrote: »ZOS_GinaBruno wrote: »Hi all, no update as of yet. We'll continue to check back in periodically.
Can the mods keep the dev thread about the server being brought down updated for status, and not just dev comments buried inside other threads.
@ZOS_Kevin
Yes it's right here: https://forums.elderscrollsonline.com/en/discussion/656543/temporarily-taking-down-the-pts-the-pc-na-live-server#latest
kyle.wilson wrote: »ZOS_GinaBruno wrote: »kyle.wilson wrote: »ZOS_GinaBruno wrote: »Hi all, no update as of yet. We'll continue to check back in periodically.
Can the mods keep the dev thread about the server being brought down updated for status, and not just dev comments buried inside other threads.
@ZOS_Kevin
Yes it's right here: https://forums.elderscrollsonline.com/en/discussion/656543/temporarily-taking-down-the-pts-the-pc-na-live-server#latest
Thanks