U41 Guild History problems

DragonRacer

Uh, this is PS5 NA after today’s patch/maintenance. It was already bad after U41 but what even IS this???

Tangerla

ZOS_Kevin wrote: »

Thanks for flagging this. Are you running any addons? If so, could you try disabling all of them and try pulling without addons enabled? We want to rule that out while trying to figure out if anything else could be happening here.

Having this same issue on Xbox console NA.
Restarting and waiting for greater than 30 minutes with no success. A couple of fellow officers still can’t log in either.

DragonRacer

Tangerla wrote: »

ZOS_Kevin wrote: »

Thanks for flagging this. Are you running any addons? If so, could you try disabling all of them and try pulling without addons enabled? We want to rule that out while trying to figure out if anything else could be happening here.

Having this same issue on Xbox console NA.
Restarting and waiting for greater than 30 minutes with no success. A couple of fellow officers still can’t log in either.

On the log in issue - if they’re freezing on character load in screen, I have had a few guildies fix it by deleting cloud save game data and the game, then reinstalling it. That’s PS5, but might work for XBox?

Tangerla

DragonRacer wrote: »

Tangerla wrote: »

ZOS_Kevin wrote: »

Thanks for flagging this. Are you running any addons? If so, could you try disabling all of them and try pulling without addons enabled? We want to rule that out while trying to figure out if anything else could be happening here.

Having this same issue on Xbox console NA.
Restarting and waiting for greater than 30 minutes with no success. A couple of fellow officers still can’t log in either.

On the log in issue - if they’re freezing on character load in screen, I have had a few guildies fix it by deleting cloud save game data and the game, then reinstalling it. That’s PS5, but might work for XBox?

I passed it along! Thank you!

Herminia

the one time I'm hoping they do daily maintenances 🥲 and today's doesn't even seem to address this at all

agelonestar

It might finally be time to hang up my Trade Guild GM crown. I run my guild purely for fun - it's not profit-making and I fund everything myself on the premise of giving everyone a chance to trade in a decent spot without fees or quotas.

Trouble is, it's just hard work and doing anything with this part of the system / game always seems to play second (or third) fiddle to other bug fixes or problems, the current zoning crash issues being a case in point.

I love the game, but I can't help feeling like it would be more fun to play if I wasn't constantly fighting it to run a trade guild !!

Anne13

Still the same problem even after yesterday's patch. And no fix for the random game breaking crashes. Not even an acknowledgement...

valenwood_vegan

agelonestar wrote: »

It might finally be time to hang up my Trade Guild GM crown. I run my guild purely for fun - it's not profit-making and I fund everything myself on the premise of giving everyone a chance to trade in a decent spot without fees or quotas.

Trouble is, it's just hard work and doing anything with this part of the system / game always seems to play second (or third) fiddle to other bug fixes or problems, the current zoning crash issues being a case in point.

I love the game, but I can't help feeling like it would be more fun to play if I wasn't constantly fighting it to run a trade guild !!

I think many of us are feeling this. The leadership of my trading guilds is burned out, no question. As are a significant number of our top traders. It's depressing. And sadly it seems the problem really isn't getting much attention, as it has an outsized effect on a small number of players who put in a lot of work to create a good experience for many others.

Sachsen71

ZOS_Kevin wrote: »

agelonestar wrote: »

@ZOS_Kevin is there any update on the guild history subject?

We need to check back in with the team on this. Haven't heard anything yet. We'll check back in and see if we can provide an update later this week.

This was your last post in this thread - 9 days ago. Since then, crickets.

valenwood_vegan

So I did a little test.

I'm in five guilds:
one of which is just a personal guild with almost no history activity;
two more of which didn't get a trader this week so have only minimal history activity;
and two of which are major trading guilds with a high level of history activity.

I spent an hour last night deleting my cache files and reloading all of the data in all of these guilds.
It was all working properly ~12 hours ago.

This morning, every single category (except the ones that have no activity to display at all) in every single guild is stuck displaying only a small amount of history with no option to load more.

I think it's actually getting worse.

EF321

Have you tried using this new option to delete caches?

If it's just one category stuck, I only reload that one bar in history menu, but if it's more I don't bother and delete all.

You also don't really need to load entirety of history after you delete it, just what your addons are missing (at least all that I use are saving data in their own files after they pick it up). So, i.e. load missing day in LibHistoire and then hit refresh in MM options.



I've been having fairly smooth experience after all the updates. It seems it is more likely to break if I was logged out in abnormal way like disconnect or error, but I've been going for days without cache breaking.

valenwood_vegan

I absolutely do appreciate the attempt to help, but I think the addon stuff is a bit of a distraction as many seem to be having these issues *without addons* (including people on console) and are looking for an official update from ZOS, which we were being told was being looked into on April 2nd.

Although I am on PC myself, the guild history issues I have been reporting and trying to get acknowledged occur without any addons.

But again, thank you for the info as I wasn't aware that libhistoire had added those new settings.

Tallon_IV

EF321 wrote: »

You also don't really need to load entirety of history after you delete it, just what your addons are missing (at least all that I use are saving data in their own files after they pick it up). So, i.e. load missing day in LibHistoire and then hit refresh in MM options.

Is that the "Reset Managed Range" option?

EF321

Tallon_IV wrote: »

EF321 wrote: »

You also don't really need to load entirety of history after you delete it, just what your addons are missing (at least all that I use are saving data in their own files after they pick it up). So, i.e. load missing day in LibHistoire and then hit refresh in MM options.

Is that the "Reset Managed Range" option?

To reset individual category in LibHistoire use Clear Cache option on that bar. Reset all is in addon settings.

For MM, I meant this, after missing data is synced with LibHistoire:


I don't know if ATT has something similar.

driosketch

Sachsen71 wrote: »

Here is a list of the functionality I have lost - as a guild master - since U41:

* anyone who has joined my guild since U41, I can no longer see their join date in the guild roster. This is bad because we promote and give privileges based on time in the guild.
* Guild History - Roster: currently only shows roster changes within the last 24 hours. Nothing previous. Very bad.
...
Please escalate this if possible as this is a severe setback for the social and trading aspects of the game.

I do the same. I also run a pretty low stakes guild, no raffles/slow member cycles, and even I'm encountering pain points with these issues. I don't know if it's the anniversary event, having a good trader this week, or my tweaking our guild listing, but we had a rush of appreciations. I now have no data from the day before an am now writing names down in a notebook to keep track.

KiltMaster

Still broken and people are just getting more and more pissed by the day. Would love literally any communication besides "yeh they workin on it" because a lot of us are tired of this and TRYING to work thru burnout.

Auberon1983

Just chiming in that this issue is still prevalent on PS/NA. Guild history is very glitchy and bizarre. Tried the uninstall & reinstall, delete XYZ tricks. No dice.

ogmoid

Problem exists and is strange on XBox-EU

I'm an officer for a notable trading guild (Vivec City)
* Saturday afternoon : I can see guild gold bank deposits as intended
* Sunday afternoon : I see only 1 (or occasionally 2) most recent entries. A 2nd officer sees the same 1-2 most recent entries, **but** a 3rd officer can see the history normally (as it appeared to me on Saturday).

This has occurred regularly (weekly / Sunday afternoon) for my account since U41 release on XBox.

LikiLoki

agelonestar wrote: »

It might finally be time to hang up my Trade Guild GM crown. I run my guild purely for fun - it's not profit-making and I fund everything myself on the premise of giving everyone a chance to trade in a decent spot without fees or quotas.

Trouble is, it's just hard work and doing anything with this part of the system / game always seems to play second (or third) fiddle to other bug fixes or problems, the current zoning crash issues being a case in point.

I love the game, but I can't help feeling like it would be more fun to play if I wasn't constantly fighting it to run a trade guild !!

It's not a crown, it's slave shackles. And I agree that the time is coming when we will decide to remove these shackles, because they are already bleeding. Will ZOS lighten our burden?

valenwood_vegan

Another day, another week. Any progress? Any plans? Anything at all?

Sharlikran

An additional issue has been identified with merging segments of guild history when two or more segments exist. This leads to only recent information being displayed after login and subsequent pages not displaying when they should be merged.

Some fixes have already been completed and more are planed for the next incremental patch.

Sakiri

driosketch wrote: »

Sachsen71 wrote: »

Here is a list of the functionality I have lost - as a guild master - since U41:

* anyone who has joined my guild since U41, I can no longer see their join date in the guild roster. This is bad because we promote and give privileges based on time in the guild.
* Guild History - Roster: currently only shows roster changes within the last 24 hours. Nothing previous. Very bad.
...
Please escalate this if possible as this is a severe setback for the social and trading aspects of the game.

I do the same. I also run a pretty low stakes guild, no raffles/slow member cycles, and even I'm encountering pain points with these issues. I don't know if it's the anniversary event, having a good trader this week, or my tweaking our guild listing, but we had a rush of appreciations. I now have no data from the day before an am now writing names down in a notebook to keep track.

our applications are backed up, we had almost 60 in one day. Wonder what the heck happened.

Vynera

The trading history seems to have something to do with the guild trader being active or not.

Last week 2 of my 3 trading guilds didnt have a guild trader and I couldnt request more data the whole week for these two guilds.
Now all my guilds have a trader again and all are working fine, can request up to a month back of data.

agelonestar

Sharlikran wrote: »

An additional issue has been identified with merging segments of guild history when two or more segments exist. This leads to only recent information being displayed after login and subsequent pages not displaying when they should be merged.

Some fixes have already been completed and more are planed for the next incremental patch.

Appreciate the update @Sharlikran - good to know.

I'm at a loss as to why you have to be the one updating us tho.

Rishikesa108

agelonestar wrote: »

Sharlikran wrote: »

An additional issue has been identified with merging segments of guild history when two or more segments exist. This leads to only recent information being displayed after login and subsequent pages not displaying when they should be merged.

Some fixes have already been completed and more are planed for the next incremental patch.

Appreciate the update @Sharlikran - good to know.

I'm at a loss as to why you have to be the one updating us tho.

I personally thank @Sharlikran , and I agree that it should be ZOS who informs us about the progress in solving problems, and not an addon author, who is not paid at all by anyone for his efforts.

Sharlikran

agelonestar wrote: »

Appreciate the update @Sharlikran - good to know.

I'm at a loss as to why you have to be the one updating us tho.

It's not like I have any privileged communication with ZOS. The developer most directly involved is very collaborative and communicates with mod authors.

Since sirinsidiator any myself have been providing feedback and reporting issues then we are aware of the situation regarding Guild History. I don't know but maybe Kevin and Gina and others that post here more often simply don't have communication with every ZOS employee. I would think if they knew they would say something.

Aliniel

I still have a frequent issue when some of my guilds refuse to load Trader history. Either there's no "Show More" button, or when I press the "Show More" I get the loading indicator and nothing happens. As a result, I have unmerged libHistoire status for a few guilds. The only way I was able to fix it was to clear the cache - but this way I lose the data and the problem just reappears later anyway.

merevie

Also having guild bank problems/

Aliniel

Looks like ZOS fixed it with today's update. I was able to link all 5 of my guilds.

Sharlikran

It appears that Guild History is stable irrespective of current outstanding issues. Players should be able to request data without guild categories breaking and requiring you to clear the cache.

For anyone that has been waiting, now is the time to request all 30 to 180 days of data. (depending on category and LibHistoire settings) Try not to clear the cache unless you actually need to do so.