The queuing is UNACCEPTABLE

DipItInCider

Been stuck on 7 mins. 43 secs. now for at least 15 mins.

freespirit

48min queue sitting at 48mins for over 10mins now!

Northwold

Just set up a poll out of curiosity for PC EU on what folks are seeing

https://forums.elderscrollsonline.com/en/discussion/639840/pc-eu-status-poll

Idelise

I managed to make myself a meal.
Make myself tea.
Watch an episode of a tv show.
Had a shower.
I come back to 15 mins of queue...

Braggar

Idelise wrote: »

I managed to make myself a meal.
Make myself tea.
Watch an episode of a tv show.
Had a shower.
I come back to 15 mins of queue...

Oh man poor you sucks.

AlwaysDancing

I went outside, got scared so came back inside to watch a timer on my screen

Please ZoS, fix this so I am not tempted to go outside again!

ZharaX

@ZOS_GinaBruno or @ZOS_KaiSchober or anyone from ZOS team, have the servers crashed? The login server aren't counting down!

(Hopefully I got it right pm msg)

DipItInCider

the server must have frozen cause my queue HAS!

valenwood_vegan

@ZOS_RichLambert @ZOS_MattFiror

Is the whole studio taking the weekend off? This situation is unacceptable.

Like others, I waited 25 minutes and then can't actually log in at the end. The game is not playable.

Sure things go wrong, but someone needs to address the community about what's happening and whether it's being fixed.

And on another note, I mean imagine running a free promotion to get more people interested in the game... and then this is what they see. Just wild, wild stuff.

DipItInCider

It's Sunday they maybe at church

ZharaX wrote: »

@ZOS_GinaBruno or @ZOS_KaiSchober or anyone from ZOS team, have the servers crashed? The login server aren't counting down!

(Hopefully I got it right pm msg)

It's Sunday they maybe at church

curtis337

i waited 45 min in the queue only to have an error saying couldn't connect to server then to try to log in and get another queue of 1hr 40... going to give ff14 ago i think.

visionality

@ZOS_GinaBruno: Looking forward to an answer on my ticket how you will reimburse ESO+ players.

Braggar

DipItInCider wrote: »

It's Sunday they maybe at church

ZharaX wrote: »

@ZOS_GinaBruno or @ZOS_KaiSchober or anyone from ZOS team, have the servers crashed? The login server aren't counting down!

(Hopefully I got it right pm msg)

It's Sunday they maybe at church

lolololololol

ZharaX

I think they made the timer not on actual time, but on an estimation on players game time... I could be wrong here

harvey07

lol. they already got our monthly sub money....why should they rush to fix it. nothing we can do and esp since they already got paid.

freespirit

@ZOS_GinaBruno @ZOS_Kevin please just give us some info, any info..... is the login system broken, are you investigating, why are so many people seeing frozen queue timers?

Any type of acknowledgement at this point would be great customer service!!

davapoole

not sure if mine is the worst yet 1 hour 28 minutes to play a game i am sorry you go and play something else

Sir_Gentleman777

[snip] If you are silent, the problem will just go away on it's own. This seems to be a company policy. [snip]

But once in a while, they give you a free and useless pet, at least something. And the free ESO+ for one week the other customers do pay for. They pay for ESO+, but in the end they can't use their paid for subscription. Sorry ZOS, but i have better things to do in my life than sitting in front of a screen for half an hour and even longer and just watch a timer passing by, to be then greeted by a "Lost connection", "Error 103" or whatever else is happening. And then i can requeue and have again to wait for half an hour to just see the same errors. If the servers can't handle the amount of connections either update the system or even better, don't hand out free games and ESO+ like candy. Unless you of course want to get rid of all existing customers.

This whole story is not getting ridiculous, it is way past this point. And it only get's worse. I don't need constantly new content (even tho it is nice). I rather have a stable game with as few problems as humanly possible. But since my almost 4 years in ESO now, it just gets worse and worse. Stuff that doesn't need to be changed is worked on, stuff that is in dire need of improvement just gets ignored. All we get are cheap, empty and meaningless excuses over and over again. Communication with the community is on a bare minimum and limited to the already mentioned excuses. This is followed by as empty promises, that are broken over and over again. The time that ZOS steps down from their high horse and stops resting on their laurels is long overdue. And it is a shame, ESO is, at least for me, one of the best games in terms of idea, story. But technically it is on par with the worst.If i would give notes out of 10 it would be:

Story: 20/10 (for me it is that good)
Graphics 10/10
Combat System: 10/10
Sound: 10/10
Voice Acting: 8/10
Animations: 10/10
Quests: 5/10
Delves: 5/10
Dungeons: 8/10
Trials: 8/10
World-Design: 8/10
Housing: 3/10

Technical: -20/10 (yes, there is a minus in front),
Communication: -20/10 (also here)
Broken Promises: Off the scale bad
Rewards: -10/10 or in other words, non-existent
Companies attitude: We won't even go there

[edited for bashing]

freespirit

OMG!!

My 48min queue is now 58mins, I have to admit I laughed out loud!

DipItInCider

I have a yearly sub starting Aug 3rd what should I do hmmmm

gamergirldk

lol my queue time just went up not down.. start 40 min now its 1 houre 40 min...

lironBD

New record?

RobotSparkles

ZOS, can you please just put an extra three tickets on my account today since you're not letting me log in to earn them myself?

Sikon

Braggar

Sir_Gentleman777 wrote: »

[snip] If you are silent, the problem will just go away on it's own. [snip]

But once in a while, they give you a free and useless pet, at least something. And the free ESO+ for one week the other customers do pay for. They pay for ESO+, but in the end they can't use their paid for subscription. Sorry ZOS, but i have better things to do in my life than sitting in front of a screen for half an hour and even longer and just watch a timer passing by, to be then greeted by a "Lost connection", "Error 103" or whatever else is happening. And then i can requeue and have again to wait for half an hour to just see the same errors. If the servers can't handle the amount of connections either update the system or even better, don't hand out free games and ESO+ like candy. Unless you of course want to get rid of all existing customers.

This whole story is not getting ridiculous, it is way past this point. And it only get's worse. I don't need constantly new content (even tho it is nice). I rather have a stable game with as few problems as humanly possible. But since my almost 4 years in ESO now, it just gets worse and worse. Stuff that doesn't need to be changed is worked on, stuff that is in dire need of improvement just gets ignored. All we get are cheap, empty and meaningless excuses over and over again. Communication with the community is on a bare minimum and limited to the already mentioned excuses. This is followed by as empty promises, that are broken over and over again. The time that ZOS steps down from their high horse and stops resting on their laurels is long overdue. And it is a shame, ESO is, at least for me, one of the best games in terms of idea, story. But technically it is on par with the worst.If i would give notes out of 10 it would be:

Story: 20/10 (for me it is that good)
Graphics 10/10
Combat System: 10/10
Sound: 10/10
Voice Acting: 8/10
Animations: 10/10
Quests: 5/10
Delves: 5/10
Dungeons: 8/10
Trials: 8/10
World-Design: 8/10
Housing: 3/10

Technical: -20/10 (yes, there is a minus in front),
Communication: -20/10 (also here)
Broken Promises: Off the scale bad
Rewards: -10/10 or in other words, non-existent
Companies attitude: We won't even go there

You hit the nail on the head.

[edited to remove quote]

AcadianPaladin

PCNA 35 min queue. Insta-abort to go play a reliable/accessible game.

Obviously this is a major and justifiable concern of players for more than a couple days now. I anxiously watch the Dev Tracker for some enlightenment from the devs but not a peep. Big game problem + lack of comment from devs quite compounds both speculation and frustration.

huntgod_ESO

DipItInCider wrote: »

I have a yearly sub starting Aug 3rd what should I do hmmmm

I turned my auto renew off...because my yearly sub is on the 21st of next month.

Sikon

this is not acceptable anylonger... Raid is canceled and also my subscribtion.

Alp

So, I am expected to sit here and wait for 1 hour or more, while the game uses 20% of my GPU so I can't do other things. Cool, I guess.

lironBD

at this stage it's not even counting it is stuck...