Maintenance for the week of December 9:
• PC/Mac: No maintenance – December 9

The queuing is UNACCEPTABLE

  • DipItInCider
    DipItInCider
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    Been stuck on 7 mins. 43 secs. now for at least 15 mins.
  • freespirit
    freespirit
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    48min queue sitting at 48mins for over 10mins now!
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • Northwold
    Northwold
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    Just set up a poll out of curiosity for PC EU on what folks are seeing

    https://forums.elderscrollsonline.com/en/discussion/639840/pc-eu-status-poll
  • Idelise
    Idelise
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    I managed to make myself a meal.
    Make myself tea.
    Watch an episode of a tv show.
    Had a shower.
    I come back to 15 mins of queue...
  • Braggar
    Braggar
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    Idelise wrote: »
    I managed to make myself a meal.
    Make myself tea.
    Watch an episode of a tv show.
    Had a shower.
    I come back to 15 mins of queue...

    Oh man poor you sucks.
  • AlwaysDancing
    AlwaysDancing
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    I went outside, got scared so came back inside to watch a timer on my screen

    Please ZoS, fix this so I am not tempted to go outside again!
  • ZharaX
    ZharaX
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    @ZOS_GinaBruno or @ZOS_KaiSchober or anyone from ZOS team, have the servers crashed? The login server aren't counting down!

    (Hopefully I got it right pm msg)
    The picture on the wall is chaotic.
    I don't want to look at it, but when I do,
    I cannot speak because of the confusion in my head!
  • DipItInCider
    DipItInCider
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    the server must have frozen cause my queue HAS!
  • valenwood_vegan
    valenwood_vegan
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    @ZOS_RichLambert @ZOS_MattFiror

    Is the whole studio taking the weekend off? This situation is unacceptable.

    Like others, I waited 25 minutes and then can't actually log in at the end. The game is not playable.

    Sure things go wrong, but someone needs to address the community about what's happening and whether it's being fixed.

    And on another note, I mean imagine running a free promotion to get more people interested in the game... and then this is what they see. Just wild, wild stuff.
  • DipItInCider
    DipItInCider
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    It's Sunday they maybe at church
    ZharaX wrote: »
    @ZOS_GinaBruno or @ZOS_KaiSchober or anyone from ZOS team, have the servers crashed? The login server aren't counting down!

    (Hopefully I got it right pm msg)

    It's Sunday they maybe at church
  • curtis337
    curtis337
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    i waited 45 min in the queue only to have an error saying couldn't connect to server then to try to log in and get another queue of 1hr 40... going to give ff14 ago i think.
  • visionality
    visionality
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    ry57h3u1vfod.png

    @ZOS_GinaBruno: Looking forward to an answer on my ticket how you will reimburse ESO+ players.
  • Braggar
    Braggar
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    It's Sunday they maybe at church
    ZharaX wrote: »
    @ZOS_GinaBruno or @ZOS_KaiSchober or anyone from ZOS team, have the servers crashed? The login server aren't counting down!

    (Hopefully I got it right pm msg)

    It's Sunday they maybe at church

    lolololololol
  • ZharaX
    ZharaX
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    I think they made the timer not on actual time, but on an estimation on players game time... I could be wrong here
    The picture on the wall is chaotic.
    I don't want to look at it, but when I do,
    I cannot speak because of the confusion in my head!
  • harvey07
    harvey07
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    lol. they already got our monthly sub money....why should they rush to fix it. nothing we can do and esp since they already got paid.
  • freespirit
    freespirit
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    @ZOS_GinaBruno @ZOS_Kevin please just give us some info, any info..... is the login system broken, are you investigating, why are so many people seeing frozen queue timers?

    Any type of acknowledgement at this point would be great customer service!!
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • davapoole
    davapoole
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    not sure if mine is the worst yet 1 hour 28 minutes to play a game i am sorry you go and play something else
    hp3zr6u3h87n.png
  • Sir_Gentleman777
    Sir_Gentleman777
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    [snip] If you are silent, the problem will just go away on it's own. This seems to be a company policy. [snip]

    But once in a while, they give you a free and useless pet, at least something. And the free ESO+ for one week the other customers do pay for. They pay for ESO+, but in the end they can't use their paid for subscription. Sorry ZOS, but i have better things to do in my life than sitting in front of a screen for half an hour and even longer and just watch a timer passing by, to be then greeted by a "Lost connection", "Error 103" or whatever else is happening. And then i can requeue and have again to wait for half an hour to just see the same errors. If the servers can't handle the amount of connections either update the system or even better, don't hand out free games and ESO+ like candy. Unless you of course want to get rid of all existing customers.

    This whole story is not getting ridiculous, it is way past this point. And it only get's worse. I don't need constantly new content (even tho it is nice). I rather have a stable game with as few problems as humanly possible. But since my almost 4 years in ESO now, it just gets worse and worse. Stuff that doesn't need to be changed is worked on, stuff that is in dire need of improvement just gets ignored. All we get are cheap, empty and meaningless excuses over and over again. Communication with the community is on a bare minimum and limited to the already mentioned excuses. This is followed by as empty promises, that are broken over and over again. The time that ZOS steps down from their high horse and stops resting on their laurels is long overdue. And it is a shame, ESO is, at least for me, one of the best games in terms of idea, story. But technically it is on par with the worst.If i would give notes out of 10 it would be:

    Story: 20/10 (for me it is that good)
    Graphics 10/10
    Combat System: 10/10
    Sound: 10/10
    Voice Acting: 8/10
    Animations: 10/10
    Quests: 5/10
    Delves: 5/10
    Dungeons: 8/10
    Trials: 8/10
    World-Design: 8/10
    Housing: 3/10

    Technical: -20/10 (yes, there is a minus in front),
    Communication: -20/10 (also here)
    Broken Promises: Off the scale bad
    Rewards: -10/10 or in other words, non-existent
    Companies attitude: We won't even go there

    [edited for bashing]
    Edited by ZOS_Icy on July 30, 2023 4:56PM
  • freespirit
    freespirit
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    OMG!!

    My 48min queue is now 58mins, I have to admit I laughed out loud! :D
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • DipItInCider
    DipItInCider
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    I have a yearly sub starting Aug 3rd what should I do hmmmm
  • gamergirldk
    gamergirldk
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    lol my queue time just went up not down.. start 40 min now its 1 houre 40 min...
  • lironBD
    lironBD
    New record?

    figxip4upcl2.png

    Edited by lironBD on July 30, 2023 3:15PM
  • RobotSparkles
    RobotSparkles
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    ZOS, can you please just put an extra three tickets on my account today since you're not letting me log in to earn them myself?
  • Sikon
    Sikon
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    cosrl31es8iv.png
    "Both light and shadow can be deadly, though only one chases the other.""Eyes open and walk with the shadows."
  • Braggar
    Braggar
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    [snip] If you are silent, the problem will just go away on it's own. [snip]

    But once in a while, they give you a free and useless pet, at least something. And the free ESO+ for one week the other customers do pay for. They pay for ESO+, but in the end they can't use their paid for subscription. Sorry ZOS, but i have better things to do in my life than sitting in front of a screen for half an hour and even longer and just watch a timer passing by, to be then greeted by a "Lost connection", "Error 103" or whatever else is happening. And then i can requeue and have again to wait for half an hour to just see the same errors. If the servers can't handle the amount of connections either update the system or even better, don't hand out free games and ESO+ like candy. Unless you of course want to get rid of all existing customers.

    This whole story is not getting ridiculous, it is way past this point. And it only get's worse. I don't need constantly new content (even tho it is nice). I rather have a stable game with as few problems as humanly possible. But since my almost 4 years in ESO now, it just gets worse and worse. Stuff that doesn't need to be changed is worked on, stuff that is in dire need of improvement just gets ignored. All we get are cheap, empty and meaningless excuses over and over again. Communication with the community is on a bare minimum and limited to the already mentioned excuses. This is followed by as empty promises, that are broken over and over again. The time that ZOS steps down from their high horse and stops resting on their laurels is long overdue. And it is a shame, ESO is, at least for me, one of the best games in terms of idea, story. But technically it is on par with the worst.If i would give notes out of 10 it would be:

    Story: 20/10 (for me it is that good)
    Graphics 10/10
    Combat System: 10/10
    Sound: 10/10
    Voice Acting: 8/10
    Animations: 10/10
    Quests: 5/10
    Delves: 5/10
    Dungeons: 8/10
    Trials: 8/10
    World-Design: 8/10
    Housing: 3/10

    Technical: -20/10 (yes, there is a minus in front),
    Communication: -20/10 (also here)
    Broken Promises: Off the scale bad
    Rewards: -10/10 or in other words, non-existent
    Companies attitude: We won't even go there

    You hit the nail on the head.

    [edited to remove quote]
    Edited by ZOS_Icy on July 30, 2023 4:57PM
  • AcadianPaladin
    AcadianPaladin
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    PCNA 35 min queue. Insta-abort to go play a reliable/accessible game.

    Obviously this is a major and justifiable concern of players for more than a couple days now. I anxiously watch the Dev Tracker for some enlightenment from the devs but not a peep. Big game problem + lack of comment from devs quite compounds both speculation and frustration.
    PC NA(no Steam), PvE, mostly solo
  • huntgod_ESO
    huntgod_ESO
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    I have a yearly sub starting Aug 3rd what should I do hmmmm

    I turned my auto renew off...because my yearly sub is on the 21st of next month.
    --- HuntGod ---
    Officer of the Unrepentant
    www.unrepentantgaming.com
  • Sikon
    Sikon
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    0423a0rnrbc7.png

    this is not acceptable anylonger... Raid is canceled and also my subscribtion.
    "Both light and shadow can be deadly, though only one chases the other.""Eyes open and walk with the shadows."
  • Alp
    Alp
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    So, I am expected to sit here and wait for 1 hour or more, while the game uses 20% of my GPU so I can't do other things. Cool, I guess.
  • lironBD
    lironBD


    at this stage it's not even counting it is stuck...
    Edited by lironBD on July 30, 2023 3:17PM
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