The Elder Scrolls Online

Maintenance for the week of September 8:
• PC/Mac: No maintenance – September 8
• PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT) https://forums.elderscrollsonline.com/en/discussion/682784

Game Freezes on Launch (Please post information here!)

Leave a Reply
  • Siegfried_Greymane
    Siegfried_Greymane
    ✭✭
    Stoob wrote: »
    Siegfried_Greymane wrote: »
    @stunrb19_ESO‌ I have tried that, but hopefully it will solve some of these issues for someone else.

    Ah ok, Did you add the file to "my documents\elder scrolls online\live"? The guide only says to put it in the elder scrolls online folder.

    Yes, I placed it in the correct file. My issue seems to be that Lord Dagoth Ur himself has possessed my game file folder.
    Lord, I was born a ramblin' man,
    Tryin' to make a livin' and doin' the best I can.
    And when it's time for leavin',
    I hope you'll understand,
    That I was born a ramblin' man
  • whitebeard00
    whitebeard00
    ✭✭
    I am having the same issue, but with a Mac. Beta worked, this current patch does not launch. Was told to respond on this thread. I attached relevant files, unfortunately the system wont allow me to upload the launcher.settings file.

    In answer to the questions:

    1) NA
    2) Japan. However I also tried connecting through a VPN in California, same problem. Previously played the Beta also in Japan with no VPN and worked fine.
    3) NA
    4) Patched the beta. Didn`t work so I re-installed everything. Still does not work.
  • Silvermax
    Silvermax
    Soul Shriven
    Seems I am having a similar crashing issue, happening more & more frequently now...
  • Nurrasana
    Nurrasana
    ✭
    host.developer.log
    Accept queue size of (5)
    Response code set [/images/gold/backgrounds/bg.png:200:0]
    Response code set [/images/gold/backgrounds/bg04.png:200:0]
    Response code set [/images/gold/backgrounds/bg03.png:200:0]
    Response code set [/images/gold/backgrounds/bg02.png:200:0]
    Response code set [/images/gold/backgrounds/bg01.png:200:0]
    Response code set [/images/gold/backgrounds/bg-cover.png:200:0]
    Unable to extract skin file (locale/us.json)
    Extracting skin file (locale/en-us.json)
    Extracting skin file (locale/en-us.json)
    Unable to extract skin file (locale/en.json)
    Extracting skin file (workflow.json)
    Loading interop library (/Applications/Zenimax Online/Launcher.app/Contents/MacOS/libdownloader.dylib)
    Loading interop library (/Applications/Zenimax Online/Launcher.app/Contents/MacOS/libpatcher.dylib)
    Loading interop library (/Applications/Zenimax Online/Launcher.app/Contents/MacOS/libMinSpecDetectionInterop.dylib)
    Downloader Version: 3.5.2.0
    Solid Core v0.82 () in use (S11)
    Cwd [/] [00:17:F2:D2:2F:06]
    Torrent Agent: -SC0082-
    Torrent Agent: -SD3520-
    Manager state changing from (Idle) to (Start)
    Manager state changing from (Start) to (Process)
    Patcher Version: 3.5.2.0
    Response code set [/images/single/icons.png:200:0]
    Response code set [/images/gold/plate-games-news.png:200:0]
    Unable to extract skin file (locale/en.json)
    Unable to extract skin file (locale/en.json)
    Unable to extract skin file (locale/us.json)
    Unable to extract skin file (locale/us.json)
    Extracting skin file (locale/en-us.json)
    Extracting skin file (locale/en-us.json)
    Extracting skin file (locale/en-us.json)
    Extracting skin file (locale/en-us.json)
    http://127.0.0.1:50338/applications.js (1622): ---- Trying to clean first. ----
    Accept queue size of (3)
    Response code set [/images/gold/plate-settings.png:200:0]
    Response code set [/images/gold/plate-extended.png:200:0]
    Response code set [/images/gold/plate-error.png:200:0]
    Accept queue size of (3)
    Response code set [/images/gold/progress-bar-glow.png:200:0]
    Response code set [/images/gold/progress-bar-fill.png:200:0]
    Response code set [/images/gold/progress-bar.png:200:0]
    Start file [/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/b63dd60290afc53bd751f6e7538d2790b324743e.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Accept queue size of (3)
    Response code set [/images/gold/dropdown-bottom.png:200:0]
    Response code set [/fonts/RoboCondensed_regular.woff:200:0]
    Response code set [/fonts/RoboCondensed_bold.woff:200:0]
    Response code set [/images/gold/dropdown-open.png:200:0]
    Checking manifest (/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/b63dd60290afc53bd751f6e7538d2790b324743e.patchmanifest) (25 to 25)
    http://127.0.0.1:50338/applications.js (1154): ---- The Elder Scrolls Online (NA) changing state: 1 ----
    http://127.0.0.1:50338/applications.js (1154): ---- The Elder Scrolls Online (EU) changing state: 1 ----
    http://127.0.0.1:50338/applications.js (1154): ---- The Elder Scrolls Online (PTS) changing state: 1 ----
    Response code set [/images/gold/btn-teal-disabled.png:200:0]
    Response code set [/images/gold/btn-teal.png:200:0]
    http://127.0.0.1:50338/main.js (149): -=-US
    Extracting skin file (locale/en-us.json)
    Unable to extract skin file (locale/en.json)
    Extracting skin file (locale/en-us.json)
    Unable to extract skin file (locale/us.json)
    http://127.0.0.1:50338/cache.js (28): ---- Cache File Load Start ----
    Start file [/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Response code set [/images/patcher/button-normal.png:200:0]
    http://127.0.0.1:50338/cache.js (34): ---- Cache File Load Success ----
    http://127.0.0.1:50338/applications.js (1154): ---- The Elder Scrolls Online (EU) changing state: 0 ----
    http://127.0.0.1:50338/applications.js (1154): ---- The Elder Scrolls Online (PTS) changing state: 0 ----
    Checking manifest (/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest) (28 to 28)
    Start file [/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/28d1fa1c05b781b31f974b3b8667b2744e5fbe74.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Response code set [/images/patcher/button-over.png:200:0]
    Checking manifest (/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/28d1fa1c05b781b31f974b3b8667b2744e5fbe74.patchmanifest) (30 to 30)
    Start file [/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Checking manifest (/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest) (26 to 26)
    http://127.0.0.1:50338/applications.js (1154): ---- The Elder Scrolls Online (NA) changing state: 0 ----
    Response code set [/images/gold/line.png:200:0]
    Accept queue size of (5)
    Response code set [/images/patcher/Scrollbar-elevator-Arrow-(down).png:200:0]
    Response code set [/images/patcher/Scrolls-elevator-arrow-up.png:200:0]
    Response code set [/images/gold/news-block.png:200:0]
    Response code set [/images/gold/game-settings.png:200:0]
    Response code set [/images/gold/game-settings-arrow.png:200:0]
    Response code set [/images/patcher/thumb.png:200:0]
    Response code set [/images/patcher/scrollbar-area.png:200:0]
    Response code set [/images/gold/btn-teal-hover.png:200:0]
    http://127.0.0.1:50338/applications.js (1154): ---- The Elder Scrolls Online (NA) changing state: 5 ----
    launch (launch) (F482): command = /Applications/Zenimax Online/Launcher.app/Contents/MacOS/../../../The Elder Scrolls Online/game_mac/pubplayerclient/eso.app/Contents/MacOS/eso
    launch (launch) (F482): working dir = /Applications/Zenimax Online/Launcher.app/Contents/MacOS/../../../The Elder Scrolls Online/game_mac/pubplayerclient
    launch (launch) (F482): args = Language.2=en
    Working path is not respected for this platform
    launch (launch) (F482): successful true exitCode 1
    http://127.0.0.1:50338/applications.js (1154): ---- The Elder Scrolls Online (NA) changing state: 1 ----
    Start file [/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Checking manifest (/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest) (28 to 28)
    Start file [/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/28d1fa1c05b781b31f974b3b8667b2744e5fbe74.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Response code set [/images/single/settings.png:200:0]
    Checking manifest (/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/28d1fa1c05b781b31f974b3b8667b2744e5fbe74.patchmanifest) (30 to 30)
    Response code set [/images/single/minimize.png:200:0]
    Start file [/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Checking manifest (/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ProgramData/Host.58ed1e82b7551dd15c3b0f1af11902ddb790fc01/e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest) (26 to 26)
    Response code set [/images/single/close.png:200:0]
    http://127.0.0.1:50338/main.js (1483): ---- close clicked ----
    http://127.0.0.1:50338/applications.js (1154): ---- The Elder Scrolls Online (NA) changing state: 0 ----
    Manager state changing from (Process) to (Stop)
    Manager state changing from (Stop) to (Stopping)
    Manager state changing from (Stopping) to (Shutdown)
    Storage active (0/10):
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    Manager state changing from (Shutdown) to (Idle)
    Manager thread shut down successful
    WebServer thread shut down successful

    I couldn't get the Launcher.Settings file.
    I wasn't sure what all screenshots were needed so I took ones of what I thought might be important.59zmhzvqhh0x.png
    6771ge6yd38s.png
    z3d400kanuqi.png
    rwhczrwlnb42.png
    o5wbclt7cl1w.png

    1. NA
    2. NA
    3. NA
    4. New Install, 3rd try

    I know that my UserSettings.txt file was missing, so I copied and pasted what was mentioned earlier into the live folder. It started crashing instead of being a black screen with sound.
  • whitebeard00
    whitebeard00
    ✭✭
    Got the launcher settings here: {"maxFileWriteRate":0,"maxFileReadRate":0,"maxUploadRate":0,"maxDownloadRate":0,"webEnabled":true,"p2pEnabled":false,"region":"US","language":"en-us","ESO_DownloadingTime":0,"zosLastError":"","minimizeToSystemTray":false,"showPublicTest":false}

    Also the correct img for the Elder Scrolls Online folder.
    e correct
  • Rustynails
    Rustynails
    ✭
    c1g096xyn6i0.png
    when clicking play game wont launch tried repair and run as admin still no joy
    Edited by Rustynails on March 31, 2014 7:32AM
  • Rustynails
    Rustynails
    ✭
    finally got on repaired once more and hay presto
  • PoliticalEwok
    PoliticalEwok
    ✭
    Can you please put some attention on the Summon blaze quest bug
  • himaru2010
    himaru2010
    ✭
    Response code set [/images/gold/backgrounds/bg.png:200:0]
    Unable to extract skin file (locale/en.json)
    Extracting skin file (locale/en-us.json)
    Extracting skin file (locale/en-us.json)
    Extracting skin file (workflow.json)
    Unable to extract skin file (locale/us.json)
    Loading interop library (C:\Program Files (x86)\Zenimax Online\Launcher\downloader.dll) (3.5.2.0)
    Loading interop library (C:\Program Files (x86)\Zenimax Online\Launcher\patcher.dll) (3.5.2.0)
    Loading interop library (C:\Program Files (x86)\Zenimax Online\Launcher\MinSpecDetectionInterop.dll)
    Patcher Version: 3.5.2.0
    Downloader Version: 3.5.2.0
    Response code set [/images/single/icons.png:200:0]
    Solid Core v0.82 () in use (S11)
    Cwd [C:\Program Files (x86)\Zenimax Online\Launcher\] [8C:A9:82:68:3C:42]
    Torrent Agent: -SC0082-
    Torrent Agent: -SD3520-
    Manager state changing from (Idle) to (Start)
    Manager state changing from (Start) to (Process)
    Response code set [/images/gold/plate-games-news.png:200:0]
    Unable to extract skin file (locale/us.json)
    Extracting skin file (locale/en-us.json)
    Extracting skin file (locale/en-us.json)
    Unable to extract skin file (locale/en.json)
    Extracting skin file (locale/en-us.json)
    Extracting skin file (locale/en-us.json)
    Unable to extract skin file (locale/us.json)
    Unable to extract skin file (locale/en.json)
    http://127.0.0.1:49398/applications.js (1622): ---- Trying to clean first. ----
    Response code set [/images/gold/plate-error.png:200:0]
    Response code set [/images/gold/plate-settings.png:200:0]
    Response code set [/images/gold/plate-extended.png:200:0]
    Accept queue size of (3)
    Response code set [/images/gold/progress-bar.png:200:0]
    Response code set [/images/gold/progress-bar-glow.png:200:0]
    Response code set [/images/gold/progress-bar-fill.png:200:0]
    Response code set [/images/gold/dropdown-open.png:200:0]
    Response code set [/images/gold/dropdown-bottom.png:200:0]
    Accept queue size of (2)
    Response code set [/fonts/RoboCondensed_regular.woff:200:0]
    Response code set [/fonts/RoboCondensed_bold.woff:200:0]
    Start file [C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\061b8d0af8fa3d892fdc9723a00d5d6ccff18f5a.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Checking manifest (C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\061b8d0af8fa3d892fdc9723a00d5d6ccff18f5a.patchmanifest) (29 to 29)
    http://127.0.0.1:49398/applications.js (1154): ---- The Elder Scrolls Online (NA) changing state: 1 ----
    Response code set [/images/gold/btn-teal-disabled.png:200:0]
    http://127.0.0.1:49398/applications.js (1154): ---- The Elder Scrolls Online (EU) changing state: 1 ----
    http://127.0.0.1:49398/applications.js (1154): ---- The Elder Scrolls Online (PTS) changing state: 1 ----
    http://127.0.0.1:49398/main.js (149): -=-US
    Response code set [/images/gold/btn-teal.png:200:0]
    Extracting skin file (locale/en-us.json)
    Unable to extract skin file (locale/en.json)
    Unable to extract skin file (locale/us.json)
    Extracting skin file (locale/en-us.json)
    http://127.0.0.1:49398/cache.js (28): ---- Cache File Load Start ----
    http://127.0.0.1:49398/applications.js (1154): ---- The Elder Scrolls Online (EU) changing state: 0 ----
    http://127.0.0.1:49398/applications.js (1154): ---- The Elder Scrolls Online (PTS) changing state: 0 ----
    Start file [C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Checking manifest (C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest) (28 to 28)
    http://127.0.0.1:49398/cache.js (34): ---- Cache File Load Success ----
    Response code set [/images/patcher/button-normal.png:200:0]
    Start file [C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\ba64b60aadecb38544f285f42442ba51ec7099bd.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Checking manifest (C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\ba64b60aadecb38544f285f42442ba51ec7099bd.patchmanifest) (34 to 34)
    Start file [C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Checking manifest (C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest) (26 to 26)
    http://127.0.0.1:49398/applications.js (1154): ---- The Elder Scrolls Online (NA) changing state: 0 ----
    Response code set [/images/gold/line.png:200:0]
    Accept queue size of (6)
    Response code set [/images/patcher/thumb.png:200:0]
    Response code set [/images/patcher/Scrollbar-elevator-Arrow-(down).png:200:0]
    Response code set [/images/patcher/Scrolls-elevator-arrow-up.png:200:0]
    Response code set [/images/gold/news-block.png:200:0]
    Response code set [/images/gold/game-settings.png:200:0]
    Response code set [/images/gold/game-settings-arrow.png:200:0]
    Response code set [/images/patcher/scrollbar-area.png:200:0]
    Response code set [/images/patcher/button-over.png:200:0]
    Response code set [/images/gold/news-block-hover.png:200:0]
    Response code set [/images/gold/btn-teal-hover.png:200:0]
    http://127.0.0.1:49398/applications.js (1154): ---- The Elder Scrolls Online (NA) changing state: 5 ----
    launchGame (launch) (4A63): command = C:\Program Files (x86)\Zenimax Online\Launcher\..\The Elder Scrolls Online\game\client\eso.exe
    launchGame (launch) (4A63): working dir = C:\Program Files (x86)\Zenimax Online\Launcher\..\The Elder Scrolls Online\game\client
    launchGame (launch) (4A63): args = Language.2=en
    launchGame (launch) (4A63): successful true exitCode 1
    http://127.0.0.1:49398/applications.js (1154): ---- The Elder Scrolls Online (NA) changing state: 1 ----
    Start file [C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Checking manifest (C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest) (28 to 28)
    Start file [C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\ba64b60aadecb38544f285f42442ba51ec7099bd.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Checking manifest (C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\ba64b60aadecb38544f285f42442ba51ec7099bd.patchmanifest) (34 to 34)
    Start file [C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
    Checking manifest (C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData\Host.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba\e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest) (26 to 26)
    http://127.0.0.1:49398/applications.js (1154): ---- The Elder Scrolls Online (NA) changing state: 0 ----
    Response code set [/images/single/close.png:200:0]
    http://127.0.0.1:49398/main.js (1483): ---- close clicked ----
    Manager state changing from (Process) to (Stop)
    Manager state changing from (Stop) to (Stopping)
    Manager state changing from (Stopping) to (Shutdown)
    Storage active (0/10):
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    -- Member Unused
    Manager state changing from (Shutdown) to (Idle)
    Manager thread shut down successful
    WebServer thread shut down successful
    jcceioa6fn2w.png
    gvzvpfsors9r.png
    76im8jvam7f7.png
    nriosgst1ici.png

    1. NA
    2. Texas
    3. NA
    4. New Install
    1.png 336.4K
    2.png 339.5K
    3.png 329.8K
    4.png 338.5K
  • Rustynails
    Rustynails
    ✭
    if any 1 has webroot security it wont let you play the game i uninstalled my security and i manged to get to log in
  • xtago
    xtago
    ✭✭
    Heishi wrote: »
    Siegfried_Greymane wrote: »
    @BlackOmega‌ "early access isn't a right" but when you charge an extra $20 for it and part of the reason I pay that $20 is I want early access, it's a bargained-for transaction. Your argument is like the guy saying "my new car doesn't have tires!" and being told "Hey, I sold you a car. Get tires on your own time!"

    I understand the frustrations, but BlackOmega was correct. Did you even read the Terms of Use provided conveniently at the bottom of the site. Do you have any idea what you actually agree to in playing the game?

    In Australian consumer law overrides their T&C's, flat out.

    If a company can't provide the service they claim to provide they have to give a refund of the full amount, regardless of whatever they want to put in T&C's.

    T&C's aren't a binding contract as you haven't signed anything and it'd be worth less than a verbal agreement as the Devs haven't verbally asked you to agree to anything.

    In a court of law T&C's have been thrown out the door many times.
  • thetruehbk
    thetruehbk
    ✭
    so i am having a problem when the patcher loads up and i press play nothing happens and i been trying to get help since the beta and no help
  • kijima
    kijima
    ✭✭✭✭✭
    ✭
    Open your client and go to game options, it's in smaller text just below account and store, click on the drop down menu and try to repair.

    This worked for me.
    Been here since Feb 2014 - You'd think I'd be half reasonable at this game by now...
  • whitebeard00
    whitebeard00
    ✭✭
    Tried that too, only the repair tool causes the launcher the freeze
  • Nurrasana
    Nurrasana
    ✭
    Wow, the game consultant makes my launcher to freeze instead of the repair tool. :/
    Edited by Nurrasana on March 31, 2014 4:17PM
  • michael5
    michael5
    ✭
    not only the launcher but I think the game itself have problem when start up, I try to go into the source folder to run using the file .exe but it still give me the same crash.
  • Siegfried_Greymane
    Siegfried_Greymane
    ✭✭
    @michael5‌ yeah it's the eso.exe that causes the freezeup
    Lord, I was born a ramblin' man,
    Tryin' to make a livin' and doin' the best I can.
    And when it's time for leavin',
    I hope you'll understand,
    That I was born a ramblin' man
  • wolfetundra
    wolfetundra
    ✭
    Easy to say when you are one of the few who can actually PLAY the game they are paying for. Everyone else here is unable to log in. Or even launch the game for that matter. Pretty sure we are allowed to complain. Unless you're willing to switch places with us.
    Chillal wrote: »
    You know I've played a lot today and the only bug I came across was in the character design area. Zoom not working. All in all, I'm delighted. A game this size, expect bugs. You can buy a brand new car and have bugs when you get it. Put on your big boys pants all.

  • alluring_miasma
    alluring_miasma
    ✭
    My original post is located at the link below. It also contains my computer's information. Please help. http://forums.elderscrollsonline.com/discussion/61735/cannot-get-past-launcher-on-desktop-but-able-to-play-on-laptop?new=1
    1. host.developer log file: Attached
    2. Launcher.Settings file: Attached
    3. Listing of subforlders in \Zenimax Online Folder: Launcher, The Elder Scrolls Online
    4. Size of the data: Size: 1.20 KB (1,234 bytes), Size on disk: 4.00 KB (4,096 bytes)
    1. NA
    2. NA (IL, USA)
    3. NA
    4. At first patched up from Beta, and then after that did not work, I also uninstalled using the launcher and re-installed.
  • PVT_Parts
    PVT_Parts
    ✭✭✭
    If this doesn't work for you, find a friend who has it working, take a flash drive over to their house, copy their live folder, bring it home, replace your live folder with theirs, then go in and change the usersettings.txt, then click play. Worked for my GF's comp with this same problem and after hours spent with tech support I just tried this and it worked. Good luck and I hope it works for everyone.
  • Mojostealer
    Mojostealer
    ✭
    Is the support section still working? I submitted a request for assistance by phone 29 hours ago, and assistance by email about 24 hours ago now. Haven't received any response on either, I understand the high volume of requests, but 29 hours? I took a vacation this week to play this game, and have spent the entire time so far attempting every fix I could find in forums with no success. I click play on the launcher, and see a background ESO process pop up, but that's all that happens.
  • DanBlackfyre
    DanBlackfyre
    ✭✭
    So guess what not only I have to deal with stupid lag (over a minute!) but now I cant even get into the game due to the ''unknown error''!
  • phelonious
    phelonious
    ✭
    I have had an issue STARTING the game. Enough so that I am sorry I pre purchased it.
    It started in beta, I DLed the client, was excited to play, and crashed when I hit the Play button.
    I tried the repair feature, I uninstalled/reinstalled, I tried many times. VERY frustrating that I cannot get ANY sort of feedback on why this is happening.
    Now that the game is launched I try on the second day and I crash. I am not debugging, reinstalling, etc again. I have had it. Good luck with this ***.
  • Siegfried_Greymane
    Siegfried_Greymane
    ✭✭
    @phelonious‌ This issue is known and being addressed. They've probably had 1000s of complaints about this same issue, they can't address them individually.
    Lord, I was born a ramblin' man,
    Tryin' to make a livin' and doin' the best I can.
    And when it's time for leavin',
    I hope you'll understand,
    That I was born a ramblin' man
  • Mojostealer
    Mojostealer
    ✭
    @Siegfried_Greymane They could at least put out a statement to that effect. Someone official saying exactly what you just said would help alleviate some concerns. As I stated above, I've received zero response in 31 hours now.
    Edited by Mojostealer on March 31, 2014 10:46PM
  • Mojostealer
    Mojostealer
    ✭
    Admitting this is a known problem with the program, as opposed to an incorrect setting somewhere within my system, which I'm spending countless hours searching for, and they're working diligently on a patch would be perfect.
  • Siegfried_Greymane
    Siegfried_Greymane
    ✭✭
    @Mojostealer‌ Did you see the first post in this thread?
    Lord, I was born a ramblin' man,
    Tryin' to make a livin' and doin' the best I can.
    And when it's time for leavin',
    I hope you'll understand,
    That I was born a ramblin' man
  • hrdndv_ESO
    hrdndv_ESO
    ✭✭✭
    Siegfried_Greymane wrote: »
    By Sithis! That didn't work for me @Rhokanov‌ and now I don't have an ESO folder in My Documents.

    If you lost the ESO folder then you uninstalled and then when you tried to reinstall something in your computer blocked the process. This is due to security problems or improper installation of the programs in your computer. It is difficult to get a clean install unless everything is perfect.
  • Siegfried_Greymane
    Siegfried_Greymane
    ✭✭
    @hrdndv_ESO‌ I made sure it was all gone; I now have the folder from initializing the ESO.exe file, but my PC still completely freezes with no error message or anything. Just frozen mouse and system.
    Lord, I was born a ramblin' man,
    Tryin' to make a livin' and doin' the best I can.
    And when it's time for leavin',
    I hope you'll understand,
    That I was born a ramblin' man
  • hrdndv_ESO
    hrdndv_ESO
    ✭✭✭
    It has to be something in your computer blocking installation. Possibly a background security program. Even if you are just running one security program, like Norton, Windows security sometimes freezes the internet connection. Maybe try finding and disabling all other programs running concurrently except graphics card... and reinstall graphics card? That's all I can think of that would be pretty easy. There is also a possibility that your internet provider software is blocking the installation. Reinstall your providers software and check the settings. Yuggh... there are a million things that can be blocking the installation.
Sign In or Register to comment.