I just returned to ESO and encountered a very annoying bug ...
It shows as if I have 2 unread mails but I do not have them ..
So far I've tried to reloadui, relog, disable all addons, repair game, log another character and what not!
What do I do? thanks!
I've returned a few days ago after a looooong break and I have the same issue with my mail: 7 unread messages that are nowehere to be found.
A few people in this topic have declared that they are returning players, so perhaps those are old mails that we had? I don't know when the change to the mail system (the player/system split) was implemented but I last played long before that, so I guess it could be that?
I am getting my hireling mail as intended, though.
I just returned to ESO and encountered a very annoying bug ...
It shows as if I have 2 unread mails but I do not have them ..
So far I've tried to reloadui, relog, disable all addons, repair game, log another character and what not!
What do I do? thanks!
Yep, same issue but in my case it doesn't even show that you even got a mail it's all empty. And an interesting thing I found out is that for me this is happening only on EU mega server on NA mega server it's fine I'm getting mails there.
johnebrown wrote: »Yep, same issue but in my case it doesn't even show that you even got a mail it's all empty. And an interesting thing I found out is that for me this is happening only on EU mega server on NA mega server it's fine I'm getting mails there.
It is happening on the US server too. I have several accounts on the US server and the one I use all the time seems fine, but the ones I only use to store stuff and don't log onto to that often are have the issue discussed above. Additionally, on at least one of them, I cannot send mail to it as it says the mailbox is full, even though there I have no way of emptying the mailbox.
*sigh*
johnebrown wrote: »Yep, same issue but in my case it doesn't even show that you even got a mail it's all empty. And an interesting thing I found out is that for me this is happening only on EU mega server on NA mega server it's fine I'm getting mails there.
It is happening on the US server too. I have several accounts on the US server and the one I use all the time seems fine, but the ones I only use to store stuff and don't log onto to that often are have the issue discussed above. Additionally, on at least one of them, I cannot send mail to it as it says the mailbox is full, even though there I have no way of emptying the mailbox.
*sigh*
Yeah I thought this problem is only happening with people who don't play regularly or the character that they don't play on often but had some mails stored up which got deleted by the system but I tested this theory and created a new character and same thing happened, so now I have no clue as to why this may be happening.
johnebrown wrote: »johnebrown wrote: »Yep, same issue but in my case it doesn't even show that you even got a mail it's all empty. And an interesting thing I found out is that for me this is happening only on EU mega server on NA mega server it's fine I'm getting mails there.
It is happening on the US server too. I have several accounts on the US server and the one I use all the time seems fine, but the ones I only use to store stuff and don't log onto to that often are have the issue discussed above. Additionally, on at least one of them, I cannot send mail to it as it says the mailbox is full, even though there I have no way of emptying the mailbox.
*sigh*
Yeah I thought this problem is only happening with people who don't play regularly or the character that they don't play on often but had some mails stored up which got deleted by the system but I tested this theory and created a new character and same thing happened, so now I have no clue as to why this may be happening.
It's not the character, it's the account. Did you create a new account and then it still happened?
I have a few (yeah I'm a nut) *regular* accounts I play on most days & at least once every several days and I've have no problems on those accounts, regardless of the amount of mail, which sometimes is a lot.
johnebrown wrote: »johnebrown wrote: »Yep, same issue but in my case it doesn't even show that you even got a mail it's all empty. And an interesting thing I found out is that for me this is happening only on EU mega server on NA mega server it's fine I'm getting mails there.
It is happening on the US server too. I have several accounts on the US server and the one I use all the time seems fine, but the ones I only use to store stuff and don't log onto to that often are have the issue discussed above. Additionally, on at least one of them, I cannot send mail to it as it says the mailbox is full, even though there I have no way of emptying the mailbox.
*sigh*
Yeah I thought this problem is only happening with people who don't play regularly or the character that they don't play on often but had some mails stored up which got deleted by the system but I tested this theory and created a new character and same thing happened, so now I have no clue as to why this may be happening.
It's not the character, it's the account. Did you create a new account and then it still happened?
I have a few (yeah I'm a nut) *regular* accounts I play on most days & at least once every several days and I've have no problems on those accounts, regardless of the amount of mail, which sometimes is a lot.
No I didn't created a new account just created a new character in the same account, if the problem is account wide then my NA character should've been having same issue and it's been around a year since I opened that one but it seems just fine. Hm interesting, meaning we all have the same core issue but with different variations of it.
johnebrown wrote: »Does anybody know what our actual inbox/mailbox size currently is? I can't find it stated anywhere.
The limit was 60 as mentioned in https://forums.elderscrollsonline.com/en/discussion/393236/mail-limit-size (don't know if they changed it over the years but I doubt it, especially since I had my mailbox filled at about 60 mails for the last few years^^)johnebrown wrote: »Does anybody know what our actual inbox/mailbox size currently is? I can't find it stated anywhere.
ZOS_Adrikoth wrote: »Thanks for all of your reports folks. We wanted to let you know that we are aware of this issue and investigating. We are also investigating an issue where attachments are going missing with a UI error. Thank you for your patience and understanding.
The limit was 60 as mentioned in https://forums.elderscrollsonline.com/en/discussion/393236/mail-limit-size (don't know if they changed it over the years but I doubt it, especially since I had my mailbox filled at about 60 mails for the last few years^^)johnebrown wrote: »Does anybody know what our actual inbox/mailbox size currently is? I can't find it stated anywhere.
Anyway, I created another bugreport with a slightly different topic, but probably the same reason at: https://forums.elderscrollsonline.com/en/discussion/570083/cannot-receive-mails-from-other-players-mail-box-is-full
Did anyone else's bug got fixed in this maintenance patch, mine is still bugged.