We’re not happy about the Guild Trader swap times and here’s why…

BansheeVT

Nicky33 wrote: »

Today there was a delay, a bug on a guild pages (showing Non Hired for everyone) and a quite annoying delay in funds refunding to the guild banks.

@ZOS_GinaBruno is this something you are aware of and that is currently being worked on?

Also, it still shows "none hired" for ALL guilds. This is not only wrong but also annoying and impairs functionality. I haven't seen a single dev post about this. Our members ask the same question in guildchat every few hours. Members leave our guild because they think we lost all bids. Members don't list items because they think we lost. We get less applications. We can't see in guild finder where the different guilds are this week. Also it impairs the functionality of TTC addon for example.

Can we at least get an estimated time for a fix for this? Will it only happen next monday? Or even just during next trader bid?

ThePedge

Global AH!

Nairinhe

BansheeVT wrote: »

Nicky33 wrote: »

Today there was a delay, a bug on a guild pages (showing Non Hired for everyone) and a quite annoying delay in funds refunding to the guild banks.

@ZOS_GinaBruno is this something you are aware of and that is currently being worked on?

Also, it still shows "none hired" for ALL guilds. This is not only wrong but also annoying and impairs functionality. I haven't seen a single dev post about this. Our members ask the same question in guildchat every few hours. Members leave our guild because they think we lost all bids. Members don't list items because they think we lost. We get less applications. We can't see in guild finder where the different guilds are this week. Also it impairs the functionality of TTC addon for example.

Can we at least get an estimated time for a fix for this? Will it only happen next monday? Or even just during next trader bid?

For me it took like 10 seconds to check MotD to see that we have a trader and a UI bug and check sales in ATT to confirm that there were sales. So it's on GM to inform the guild and on members not to be brainless potatoes.
But then, again, I stick with my guild even when we don't have a trader...

BansheeVT

Nairinhe wrote: »

So it's on GM to inform the guild and on members not to be brainless potatoes.
But then, again, I stick with my guild even when we don't have a trader...

Or maaayybeeee it's on ZOS to just fix this bug??

ZOS_Lunar

Greetings!

We've removed a few posts from this thread as they violated our rules on baiting and non-constructive posts. We understand that everyone has their own opinions they want to express, but we also want the forums to be a constructive platform for ESO and its community.

Thank you for your understanding, and please keep the Community Rules in mind when posting on the forums.

Dont_do_drugs

Nairinhe wrote: »

BansheeVT wrote: »

Nicky33 wrote: »

Today there was a delay, a bug on a guild pages (showing Non Hired for everyone) and a quite annoying delay in funds refunding to the guild banks.

@ZOS_GinaBruno is this something you are aware of and that is currently being worked on?

Also, it still shows "none hired" for ALL guilds. This is not only wrong but also annoying and impairs functionality. I haven't seen a single dev post about this. Our members ask the same question in guildchat every few hours. Members leave our guild because they think we lost all bids. Members don't list items because they think we lost. We get less applications. We can't see in guild finder where the different guilds are this week. Also it impairs the functionality of TTC addon for example.

Can we at least get an estimated time for a fix for this? Will it only happen next monday? Or even just during next trader bid?

For me it took like 10 seconds to check MotD to see that we have a trader and a UI bug and check sales in ATT to confirm that there were sales. So it's on GM to inform the guild and on members not to be brainless potatoes.
But then, again, I stick with my guild even when we don't have a trader...

First of all its on zos to inform users about bugs.

Second: been gm of 3 guilds myself for 4 years. I like ure no brainless potato and do read motd. But since I don't gm anymore I can openly tell you: most people are.

They don't read motd and 50% of responses u get when recruiting is "where is the trader???" even though it's written in recruitment message. So don't expect people to be like u - expect the worst.

Nairinhe

Dont_do_drugs wrote: »

Second: been gm of 3 guilds myself for 4 years. I like ure no brainless potato and do read motd. But since I don't gm anymore I can openly tell you: most people are.

They don't read motd and 50% of responses u get when recruiting is "where is the trader???" even though it's written in recruitment message. So don't expect people to be like u - expect the worst.

That's sad. Even sadder is it seems to be the norm.

BansheeVT

BansheeVT wrote: »

Nicky33 wrote: »

Today there was a delay, a bug on a guild pages (showing Non Hired for everyone) and a quite annoying delay in funds refunding to the guild banks.

@ZOS_GinaBruno is this something you are aware of and that is currently being worked on?
(...)
Can we at least get an estimated time for a fix for this? Will it only happen next monday? Or even just during next trader bid?

@ZOS_GinaBruno I (and probably many other players) would really appreciate any sort of answer or dev statement to the non hired bug that is still there and the trader swap getting slower and more buggy every week even after the switch to tuesday.

Is it being worked on? Or are we supposed to be calm and just hope "Black Sunday/Tuesday Part III" will not happen like we did before Black Sunday Part II when many players pointed out the delays but nothing was done to prevent the second black sunday? Is there any sort of feedback from your site? How you perceive the trader swap now?

Gythral

Oh well , guess Z means the same as always!

ZOS_Adrikoth

Hey folks,

We wanted to let you know that we have seen the reports in this thread and the proper team is investigating. Thank you for your understanding.

BansheeVT

thanks so much for your response!
Looking forward to the results of the investigations soon

Aluna

Nairinhe wrote: »

For me it took like 10 seconds to check MotD to see that we have a trader and a UI bug and check sales in ATT to confirm that there were sales. So it's on GM to inform the guild and on members not to be brainless potatoes.
But then, again, I stick with my guild even when we don't have a trader...

You clearly haven't been in many guilds then, yet alone 500 member trading guilds. You could feed an entire town for a week with those potatoes. Even if you could make the MotD a forced fullscreen popup with blinking lights and rainbow colors, people would still not read it. Its Thursday and the regular questions about our traders haven't stopped yet.
Anyway, this is completely irrelevant as its NOT any GMs job to answer 100DMs per hour about a new bug. It's every companies job to deliver what they are paid for though, in this case a working game. I played free MMOs with less bugs and several people I know already cancel their eso+ because what happened in the past months just mustn't happen in a paid game.
If you want to save the game, tell ZOS about Bugs and make them fix them. Trying to blame players for not coping with bugs while they silently opt out and leave will kill it.

Ode2Order

Aluna wrote: »

Nairinhe wrote: »

For me it took like 10 seconds to check MotD to see that we have a trader and a UI bug and check sales in ATT to confirm that there were sales. So it's on GM to inform the guild and on members not to be brainless potatoes.
But then, again, I stick with my guild even when we don't have a trader...

You clearly haven't been in many guilds then, yet alone 500 member trading guilds. You could feed an entire town for a week with those potatoes. Even if you could make the MotD a forced fullscreen popup with blinking lights and rainbow colors, people would still not read it.

Honestly, you're right. People just won't read. It doesn't matter what you do.

Gythral

ZOS_Adrikoth wrote: »

Hey folks,

We wanted to let you know that we have seen the reports in this thread and the proper team is investigating. Thank you for your understanding.

A day late & a few dollars short!

aurelial

It would be good to know why this wasn't addressed sooner? Comments were being moderated so zos must have been aware of the issue?

BansheeVT

So we are still just going with the "None Hired" Bug, huh?

SammiSakura

Posting from the other thread:

SammiSakura wrote: »

So 3 of my guilds have this bug. They are the ones that won a bid.
One of my guilds lost their bid, and we hired an empty Trader in Kvatch. That guilds page is showing the correct Kiosk.

So it seems only guilds who "fast hired" an empty trader, will actually show as owning one in the UI "/

Equally annoyed that this simple UI issue is here for another week.
Additionally, my Guild that "fast hired" is still showing as having that Trader, even though they lost their bids...

JN_Slevin

Still none hired.
Still "none" in the Guildfinder.

Still the feeling of neglect.

DragonRacer

Everyone in here is just PC so far, right?

I'm dreadfully curious if anyone on PS4 EU or XBox EU can chime in on their flip after this morning's patch/update?

I mean, I'll know for myself in about 2 hours when PS4 NA flips, but was wondering if this will now be happening to us on console as well. Assuming so, but...

Gandrhulf_Harbard

OR, do away with the trade kiosk system which has been 100% entirely dysfunctional since the start, and has only got worse with tinkering.

Add in a simple list/buy (NOT auction) trade-house system that works for ALL players, then leave it alone.

Never have to devote Dev time to it ever again.
Save money.
Reallocate Devs to actual content.

Win/Win all round.


All The Best

DragonRacer

I can confirm that PS4 NA flip was delayed. Has now flipped and all guilds have the “no trader” UI bug. I have supposedly won a Rimmen trader in guild history, so going to make visual confirmation.

I have NOT received any of my refunded bid money I am due.

DragonRacer

Visual confirmation of trader won in Rimmen. Backup bids did get refunded now.

PS4 NA never used to experience any delays. We certainly do now. LOL

DeadlyHammer

@ZOS_Adrikoth

Been 5 days since your last comment on this issue, a new trading week has started with the same bug affecting guilds that spent alot of gold on having a trader. Any chance of an update on the investigation of this issue?

Aluna

So, there we have another trading week and the bug is still there. People still asking regularly if we have a trader. TTC doesnt work properly anymore and only uploads data with a work-around because of this bug. Meanwhile gapcloser-skills dont work anymore, People still have random stamina drain and random unable-to-use-skills bugs, still random loading screens on certain maps, new bugs in actually very old content (not even talking about those unfixed since years)... I have to ask, what are you doing? It feels like the game is falling apart and I don't like this at all

Milo

Gandrhulf_Harbard wrote: »

OR, do away with the trade kiosk system which has been 100% entirely dysfunctional since the start, and has only got worse with tinkering.

Add in a simple list/buy (NOT auction) trade-house system that works for ALL players, then leave it alone.

Never have to devote Dev time to it ever again.
Save money.
Reallocate Devs to actual content.

Win/Win all round.


All The Best

BansheeVT

Hey ZOS! Good job on making the guild trader info on guild page work again.. it was a very pleasant hour!
Now the "none hired" bug came back with trader switch. Any idea when we can expect a fix for it? It's just super annoying

SammiSakura

I imagine theyre gonna intensify ignoring us now that they have PvP tests to watcg -.-

Dont_do_drugs

SammiSakura wrote: »

I imagine theyre gonna intensify ignoring us now that they have PvP tests to watcg -.-

You cant intensify ignoring. Either you ignore or u dont ignore. And even if there was a superlative for ignoring, regarding trading topics ZOS was beyond that anyways before since ages

BansheeVT

Dont_do_drugs wrote: »

SammiSakura wrote: »

I imagine theyre gonna intensify ignoring us now that they have PvP tests to watcg -.-

You cant intensify ignoring. Either you ignore or u dont ignore. And even if there was a superlative for ignoring, regarding trading topics ZOS was beyond that anyways before since ages

So... what do we call the next week with "None hired" bug then?
I would suggest "hilarious". It can't be that difficult to fix an UI bug, especially cause it already was fixed for an hour or two last week. Are we just accepting this as our new future now?

Running around all zones trying to find where which guild is cause neither "guild trader won"-mail, nor guildfinder, nor guildpage tell you where traders are was an unpleasant, not very hilarious experience though.

CynderzLite

@ZOS_Adrikoth
Not all guild trader hired locations are posting in the Guild Finder will we have to wait for the next maintenance or update for this to be fixed for all traders?